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Cordea Consulting HIT Staffing Commentary
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Subject Expert
Mitch Morris
Engagement Partner
KLAS Engagement Partner - Mitch Morris
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
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User Commentary

How to read commentary tags
1Comment Tone

What feeling does this excerpt express?

Based only on this individual comment—not the respondent's overall evaluation.

  • Positive
  • Neutral
  • Negative
2Pillars

What is this excerpt about?

One comment can relate to more than one customer-experience area.

Culture
Promises, expectations, and proactive service
Loyalty
Satisfaction, recommendation, buying again, and long-term plans
Operations
Training, implementation, and ease of use
Product
Quality, capabilities, integration, and new technology
Relationship
Support, partnership, and executive involvement
Value
Money's worth, fair charging, outcomes, and expectations
3Evaluation

How satisfied is the respondent overall?

The category comes from their Overall Score—not from the tone of this excerpt.

Software
90+
Very Satisfied
70–89.9
Satisfied
Below 70
Dissatisfied
Services
90+
Very Satisfied
80–89.9
Satisfied
Below 80
Dissatisfied
Why tags may differ: A very satisfied respondent can still share a negative comment about one specific issue.
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CTO

The people that we recruited from Cordea Consulting were essentially warm bodies to get certain work...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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CTO

The firm has been highly effective for the dollars that we have spent. I went into the project a...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CTO

I have already recommended Cordea Consulting to other places. I have also encountered them at other...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CTO

The firm is not yet embedded in a lot of our long-term plans, but Cordea Consulting has thought long...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

CTO

With Cordea Consulting, I have an appointed person, and we talk to someone higher up in the company....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CTO

Cordea Consulting has brought in some good people. They have swapped people in and out a little more...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CTO

Cordea Consulting has done a wonderful job of putting together an engagement that is really...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CTO

Cordea Consulting has gotten people really quickly and engaged quickly with us on this project. It...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

I would not use Cordea Consulting for this work again. Maybe I failed to define my expectations, but...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

I rate account management lower because of the individual I worked with. They only focused on trying...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

I would tell the Cordea Consulting executives that our project felt like a bait and switch. They're...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

From a quality standpoint, we had to fill in some gaps around Cordea Consulting’s ability to find...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CNIO

Where we really get our money’s worth with Cordea Consulting is that some consultants who have...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CNIO

We did not consider any other firms for our project. We already had a really great working...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

CNIO

Our Cordea Consulting representative consistently keeps us informed, reminds us when contracts need...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

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