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CorroHealth Outsourced Coding Commentary
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Connor Northrup
Associate Engagement Partner
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What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
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What is this excerpt about?
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- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
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How satisfied is the respondent overall?
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- 90+
- Very Satisfied
- 70–89.9
- Satisfied
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- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
With CorroHealth, for hospital billing, I'm not seeing us moving away because compliance is okay,...
CorroHealth just flipped on the AI switch recently, and that has me concerned regarding our...
The offshore people doing the work are fairly educated, but the challenge that I have mainly with...
CorroHealth’s people are always defensive. If I were running things as a firm, we would know exactly...
We meet with CorroHealth regularly, and our primary contact is great to work with. The team does a...
I'd rather pay CorroHealth by the record than by the hour because it's so expensive. I always think...
CorroHealth's offshore coding staff is good overall, although the experience depends on the coder we...
On the offshore side, CorroHealth knows the volumes coming in and out, and they're able to adjust...
CorroHealth has a few coders who are really good, and there are a few we've had to work with a...
My one knock on CorroHealth is that sometimes they try to do more than maybe they're capable of, so...
CorroHealth is maybe part of our long-term plans just because contracted services are always...
Our experience with CorroHealth has been pretty good. I didn't know too much about CorroHealth...
CorroHealth’s pricing is pretty fair. We have negotiated some good rates with them.
CorroHealth has been very responsive and agile in making updates on the go. They are very good...
CorroHealth’s accuracy is horrible. The auditing done by their teams isn’t up to our standards, and...
The way the firm conducts domestic audits and provides feedback is solid. The problem is that they...
The quality of work from CorroHealth’s global team is poor, and the firm isn't supporting that team...
Outcomes don’t happen without us putting in a lot of effort to work with CorroHealth and try to...
There is a lot of turnover with CorroHealth, and that doesn’t help things. At this point, with how...
The global piece of CorroHealth's outsourced coding makes me just a little bit nervous with the...
I like that I can send any coding to CorroHealth, and they can find a coder to code it...
CorroHealth meets our expectations, but I can't honestly say that they exceed our expectations. We...
We did a lot more work with giving all the requirements and giving more education to the coders for...
As far as reducing pain points goes, CorroHealth is a little less adaptable. They do offer...
Sometimes, if we find some errors that CorroHealth’s coders have made, the firm pulls those coders...
I don't know that we have had any unexpected costs or charges from CorroHealth.
With CorroHealth, our willingness to work with them again would be due to their response. Typically,...
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