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CorroHealth Outsourced Coding Commentary
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Subject Expert
Connor Northrup
Associate Engagement Partner
KLAS Associate Engagement Partner - Connor Northrup
 

Commentary Summary

Performance details

Comment Type Breakout

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User Commentary

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Director

Value

CorroHealth’s pricing is pretty fair. We have negotiated some good rates with them.

Unrated
Mar 2026

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Director

Relationship, Operations

CorroHealth has been very responsive and agile in making updates on the go. They are very good...

Unrated
Mar 2026

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Director

Relationship, Operations

CorroHealth’s accuracy is horrible. The auditing done by their teams isn’t up to our standards, and...

Unrated
Feb 2026

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Director

Relationship, Operations

The way the firm conducts domestic audits and provides feedback is solid. The problem is that they...

Unrated
Feb 2026

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Director

Relationship, Operations

The quality of work from CorroHealth’s global team is poor, and the firm isn't supporting that team...

Unrated
Feb 2026

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Director

Relationship, Operations, Value

Outcomes don’t happen without us putting in a lot of effort to work with CorroHealth and try to...

Unrated
Feb 2026

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Director

Relationship

There is a lot of turnover with CorroHealth, and that doesn’t help things. At this point, with how...

Unrated
Feb 2026

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Manager

Relationship

The global piece of CorroHealth's outsourced coding makes me just a little bit nervous with the...

Unrated
Nov 2025

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Manager

Relationship

I like that I can send any coding to CorroHealth, and they can find a coder to code it...

Unrated
Nov 2025

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Manager

Relationship, Operations, Services

CorroHealth meets our expectations, but I can't honestly say that they exceed our expectations. We...

Unrated
Nov 2025

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Manager

Operations, Services

We did a lot more work with giving all the requirements and giving more education to the coders for...

Unrated
Nov 2025

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Manager

Services, Value

As far as reducing pain points goes, CorroHealth is a little less adaptable. They do offer...

Unrated
Nov 2025

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Manager

Operations, Services, Value

Sometimes, if we find some errors that CorroHealth’s coders have made, the firm pulls those coders...

Unrated
Nov 2025

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Manager

Value

I don't know that we have had any unexpected costs or charges from CorroHealth.

Unrated
Nov 2025

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Manager

Loyalty, Relationship, Services

With CorroHealth, our willingness to work with them again would be due to their response. Typically,...

Unrated
Nov 2025

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Director

Loyalty, Relationship

During COVID-19, nobody could hire coders. I tried, and the domestic teams didn't have coders that...

Unrated
Sep 2025

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Director

Relationship, Operations

CorroHealth's global coders don't meet our productivity standards. For every FTE's worth of work we...

Unrated
Sep 2025

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Director

Relationship, Services

When I reached out to the CorroHealth senior executives about the poor quality of their global...

Unrated
Sep 2025

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Director

Relationship, Operations

The benefits of using offshore resources are that they are cheap and available. For someone to...

Unrated
Sep 2025

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Director

Relationship, Operations

The quality of CorroHealth's domestic coders is good, but the quality of the global coders is not...

Unrated
Sep 2025

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VP/Other Executive

Relationship, Operations

We have conversations with the firm, but things go different ways, and then we just hear a series of...

Unrated
Jul 2025

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VP/Other Executive

Loyalty, Operations, Value

We were using CorroHealth for the hospital billing side, and they were challenging. We just gave up...

Unrated
Jul 2025

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VP/Other Executive

Operations

CorroHealth is well designed to do facility coding, and they offer professional coding. In the past,...

Unrated
Jul 2025

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VP/Other Executive

Loyalty, Operations

There is no way we would recommend CorroHealth. We are in no way satisfied. They can't run a...

Unrated
Jul 2025

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VP/Other Executive

Operations

Firms in general should have some internal audits running, and they should have the ability to get...

Unrated
Jul 2025

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VP/Other Executive

Value

CorroHealth does avoid charging for every little thing. I don't think that is an issue.

Unrated
Jul 2025

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Director

Relationship

CorroHealth has had some recent changes in leadership, so we need the new leaders to understand our...

Unrated
Apr 2025

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Director

Relationship

We have a lot of things, and CorroHealth has done a great job navigating them. CorroHealth does a...

Unrated
Apr 2025

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Performance
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Outsourced Coding 2023

20 June 23    |   Gordon Bishop and Shawn Howell
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