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CorroHealth Outsourced Coding
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Mac Boyter
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KLAS Research Director - Mac Boyter
 
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User Commentary

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Director

We worked with several outsourced coding companies, and CorroHealth was the second one we went to. I...

Nov 2021
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Director

CorroHealth could improve the quality of their staff by having better subject matter knowledge. They...

Nov 2021
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Director

CorroHealth offered educational resources for our coders, and those were very helpful. If there were...

Nov 2021
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Director

CorroHealth is just another coding company to me. They were not the least expensive one we worked...

Nov 2021
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(0)
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Manager

For the most part, our experience with CorroHealth has been good. We have had to work through a few...

Nov 2021
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Manager

I wouldn't say that CorroHealth consistently exceeded our expectations. There were some...

Nov 2021
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Manager

Before the firm became CorroHealth, they were TrustHCS. The firm had some struggles during that...

Nov 2021
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Manager

We have had communication issues with some of CorroHealth's coding staff members. For example, if a...

Nov 2021
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Manager

CorroHealth is doing a pretty good job. They do a lot of education, and that is great. They also...

Nov 2021
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Manager

CorroHealth is good about communicating and following up. We have had the same representative for a...

Nov 2021
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Manager

The frontline staff from CorroHealth is very good at what they do. I would recommend CorroHealth to...

Nov 2021
||
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Manager

CorroHealth helps us with denials. They help us find ways to take care of denials. Only a few...

Nov 2021
||
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VP/Other Executive

We have audited CorroHealth several times, and the coding quality has been solid the whole time, so...

Nov 2021
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VP/Other Executive

Each meeting turns into an attempt or a failed tactic for CorroHealth to try to get more business....

Nov 2021
||
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VP/Other Executive

Things have improved with the firm, but we ask a lot of questions, and it is not easy to get a...

Nov 2021
||
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VP/Other Executive

The data CorroHealth shares isn't clear. Even the terminology they use feels unclear. They...

Nov 2021
||
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VP/Other Executive

Based on how well CorroHealth is coding and the fact that we have not had an issue, I would rate the...

Nov 2021
||
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VP/Other Executive

The feedback we get from CorroHealth is too general. I want a much more directed course of action. I...

Nov 2021
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Director

We have regular meetings with our sales representative, a senior leader, and a coding manager, and...

Oct 2021
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Director

If someone would have asked me before the merger whether I was going to stick with CorroHealth, I...

Oct 2021
||
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Director

I present at regular meetings, and when I notice discrepancies or cases where CorroHealth had an...

Oct 2021
||
(0)
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VP/Other Executive

CorroHealth partners with us for coding. They hire very knowledgeable coders who do very good work....

Oct 2021
||
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VP/Other Executive

CorroHealth reacts when we identify any issues. They jump right on issues and correct problems...

Oct 2021
||
(0)
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Director

CorroHealth had a lot of turnover and change with their coders, and there is always a learning curve....

Oct 2021
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Director

Since the merger, it takes CorroHealth longer to respond. I think they are overstretched. When I...

Oct 2021
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Director

Some of the coding was done in a rush. I received a lot of feedback from my business office about...

Oct 2021
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Director

We had a charge in our invoice for something that wasn't in our contract, and I wasn't aware of the...

Oct 2021
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Director

We have very minimal denial returns, so in my mind, the coders are very knowledgeable. CorroHealth...

Oct 2021
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Director

I expected the firm’s turnaround time to be quicker than it was. The issue could have been the...

Oct 2021
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Director

The firm had a change recently, but the previous management did very well. Those people were...

Oct 2021
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Director

I had some good experiences with the firm’s executives. However, toward the end, there was a lack of...

Oct 2021
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Director

My recommendation of the firm would be neutral. I would tell others about my experience. CorroHealth...

Oct 2021
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Analyst/Coordinator

CorroHealth is great. They do everything, but if we have any problems, I definitely can go in and...

Oct 2021
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Analyst/Coordinator

CorroHealth does have some issues with new coders. A lot of the time, the firm doesn't educate the...

Oct 2021
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Analyst/Coordinator

Whatever issues we have, CorroHealth jumps on them. When I mention something to the firm, they...

Oct 2021
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Director

CorroHealth ties their performance standards to our frequent meetings. CorroHealth is very goal and...

Oct 2021
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Manager

We have expanded our use of the firm's services because the firm is great to work with. We have a...

Sep 2021
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Manager

We have had a very long relationship with the firm for facility coding. They do a great job with...

Sep 2021
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Manager

There have been times when we have gotten a coder from the firm who isn't a good fit for us. I am...

Sep 2021
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Manager

Coding within our specialty is very unique, so finding CorroHealth to fit that need was helpful. I...

Aug 2021
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Manager

We communicated with CorroHealth via email, and their response time was excellent. They had a work...

Aug 2021
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Manager

We had issues with one coder initially. There were some things that weren't being done exactly how...

Aug 2021
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Manager

What I liked most about CorroHealth is that I had not only a coder that was assigned to me but a...

Aug 2021
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Manager

I have recommended CorroHealth to multiple people. When I hear an organization say they are looking...

Aug 2021
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Manager

CorroHealth has worked with a lot of organizations that are going through transitions. I love to...

Aug 2021
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Manager

We have a great relationship with our coders. I had trouble with a coder, and CorroHealth took that...

Aug 2021
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Manager

CorroHealth has had a restructuring, and that is one of the things that has been a little bit...

Aug 2021
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Director

CorroHealth is very quick to respond when I have any issues. I don't have any problem getting ahold...

Jun 2021
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Director

CorroHealth’s pricing is reasonable compared to some other vendors. Outsourcing to CorroHealth is...

Jun 2021
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CFO

Before the COVID-19 pandemic hit, our coding productivity had really improved. Obviously, our...

Apr 2021
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CFO

We had an account manager who oversaw our coders, but one day, we received an email saying that that...

Apr 2021
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CFO

When we had a change of management on our account, one of the firm's executives called me to make...

Apr 2021
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CFO

CorroHealth bought out TrustHCS. They have a much bigger platform now. It is really interesting to...

Apr 2021
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CFO

In the last year, we haven't really had anything for CorroHealth to help us with. In the past, they...

Apr 2021
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CFO

We have received really good value from CorroHealth. They have never nickel-and-dimed us.

Apr 2021
||
(0)
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CFO

CorroHealth definitely meets our expectations. I wouldn't say that they exceed them all the time,...

Apr 2021
||
(0)
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CFO

CorroHealth's people aren't just coders. They are really good partners to us. They care, and they...

Apr 2021
||
(0)
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Analyst/Coordinator

The vendor is always available, and we have a good line of communication. If I have a question to...

Apr 2021
||
(0)
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Analyst/Coordinator

CorroHealth is one of my most expensive vendors, but I know I get what I pay for. They could be a...

Apr 2021
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Manager

CorroHealth has recently had a lot of turnover. We have been assigned different account managers for...

Apr 2021
||
(0)
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Manager

We had some issues with one of the coders. The productivity was decent, but the quality was...

Apr 2021
||
(0)
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Manager

We found out that we weren't at even half of our productivity standard; there was a mismatch. We...

Apr 2021
||
(0)
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Director

I am a big fan of CorroHealth. They do a great job with coding. When we hired them, we were really...

Jan 2021
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Director

We never feel nickel-and-dimed by CorroHealth. One thing that I have noticed is that there have been...

Jan 2021
||
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Director

When I have any issues with coders, I contact CorroHealth, and they take care of the problem. I...

Jan 2021
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Manager

We work well with CorroHealth. We have been working with them for a while now, and we have a good...

Dec 2020
||
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Manager

CorroHealth is good at what they do. When they come back, they always give us references for their...

Dec 2020
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Manager

We have had some problems with CorroHealth. They were doing a DRG audit on our coders, and we had to...

Dec 2020
||
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Director

CorroHealth is a company that is continually changing and trying to enhance their technology. I...

Dec 2020
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(0)
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Director

We have some pretty strict security, so we are not comfortable with overseas work. The vendor has...

Dec 2020
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(0)
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Director

CorroHealth's productivity, coding quality, and turnaround time are good. They definitely want to...

Dec 2020
||
(0)
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Director

The vendor's charges are pretty basic. We pay them by the hour. There are no hidden fees or add-ons....

Dec 2020
||
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Director

The amount of strategic ability that the vendor shows constantly changes. CorroHealth has recently...

Dec 2020
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(0)
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Director

When CorroHealth reaches out to me, they don't bug me. They just ask how things are going and check...

Dec 2020
||
(0)
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Director

We have definitely gotten our money's worth from CorroHealth. They may cost more, but they are worth...

Dec 2020
||
(0)
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Director

I have received quite a few reference calls for CorroHealth. People in the industry know that I have...

Dec 2020
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(0)
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Director

CorroHealth's consultants have helped us with coding and education for our staff. I think pretty...

Dec 2020
||
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Director

When I notified CorroHealth that I would need additional staff, they were always been able to meet...

Dec 2020
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Director

I would give CorroHealth's executive involvement a lower rating because I haven't had a lot of...

Dec 2020
||
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