CorroHealth Outsourced Coding
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Mac Boyter
Research Director
KLAS Research Director - Mac Boyter
 
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User Commentary

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Manager

Relationship, Relationship

I like the firm’s coordination and planning. They have a standard setup for assigning their coders....

Sep 2023
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Manager

Operations, Operations, Value

We had a lot of things come back that CorroHealth’s coders missed. I would like them to spend an...

Sep 2023
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VP/Other Executive

Relationship, Relationship

It is tough to get our contact people pinned down. We have been able to get a routine business...

Sep 2023
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VP/Other Executive

Value, Value

For the most part, the engagement with CorroHealth has been cost effective. From a compliance...

Sep 2023
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VP/Other Executive

Relationship, Relationship

The primary thing that we struggle with is the firm’s management team. They are a little hard to get...

Sep 2023
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VP/Other Executive

Relationship, Relationship

The firm meets expectations. The nice thing is that the firm delivers the product reliably. The firm...

Sep 2023
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Director

Relationship, Relationship

I like how CorroHealth is timely, and our account manager quickly responds to emails. CorroHealth is...

Sep 2023
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Director

Relationship, Relationship, Operations

CorroHealth is good to work with day to day, and their inpatient coders who work with our team are...

Sep 2023
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Director

Operations, Services, Services

There are times when we want to add additional services with CorroHealth, but they don't have coders...

Sep 2023
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Director

Relationship, Relationship, Relationship, Operations, Operations, Operations

Once I explained what I wanted from the firm, they took me through the process from beginning to...

Jun 2023
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Director

Relationship, Relationship, Relationship

The people at CorroHealth are friendly, and I haven’t seen a lot of turnover. There isn’t anything...

Jun 2023
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Director

Relationship, Relationship, Relationship

CorroHealth’s executive involvement is good. The firm is quick and concise in solving our problems.

Jun 2023
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Director

Relationship, Relationship, Relationship, Value, Value, Value

CorroHealth has helped me many times. The firm does well at driving outcomes.

Jun 2023
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Analyst/Coordinator

Relationship, Relationship, Relationship, Services, Services, Services

The firm transmits things to us, and then our system processes data, but we have had some issues....

May 2023
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Analyst/Coordinator

Relationship, Relationship, Relationship

When the firm makes mistakes, we have to deal with patient complaints because we send out the bills....

May 2023
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Analyst/Coordinator

Loyalty, Relationship, Relationship, Relationship, Value, Value

If I were to buy CorroHealth's service again, I would make more conditions, such as a requirement...

May 2023
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Analyst/Coordinator

Relationship, Relationship, Relationship

We have a lot of unresolved problems that we are waiting on the firm for, and some date back over a...

May 2023
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Manager

Relationship, Relationship, Relationship, Services, Services, Services

I like CorroHealth’s flexibility. They can fill things in when I need additional support, even...

Apr 2023
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Analyst/Coordinator

Relationship, Services

The software and tools are awesome. I love the dashboard, but I am not sure what has happened with...

Apr 2023
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Analyst/Coordinator

Relationship, Operations

In the beginning, things were good, and there were not many issues. Then things fell by the wayside....

Apr 2023
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Manager

Relationship

I am extremely satisfied with the people from the firm. I have a couple of individuals I contact...

Mar 2023
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Manager

Value

Outsourced companies are overpriced and probably won't be around in five years unless they offshore...

Mar 2023
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Manager

Relationship

CorroHealth has very little turnover. They are very easy to work with, and they are approachable....

Mar 2023
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VP/Other Executive

Relationship, Services

I would tell a friend or peer considering CorroHealth that CorroHealth is excellent in terms of...

Feb 2023
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VP/Other Executive

Relationship

We would like to emphasize CorroHealth's willingness to consistently support their team. The firm...

Feb 2023
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VP/Other Executive

Relationship, Services

We hold CorroHealth to high standards, and CorroHealth has consistently managed that. When the firm...

Feb 2023
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VP/Other Executive

Loyalty, Relationship, Services

We tried using CorroHealth's offshore coders on the inpatient side, but that failed. We had been...

Feb 2023
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VP/Other Executive

Relationship, Services

We are very impressed with the consistency of CorroHealth's leadership. We have had the same...

Feb 2023
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VP/Other Executive

Relationship

CorroHealth has been committed to our success. They look at our relationship as a partnership and...

Feb 2023
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VP/Other Executive

Services, Value

We have definitely seen positive outcomes since partnering with CorroHealth. We do reporting based...

Feb 2023
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Director

Relationship

We are very pleased with CorroHealth. Our representative from CorroHealth personally reaches out...

Jan 2023
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Director

Relationship

We had one wonderful person from the firm, but we had a problem with the management team. They...

Jan 2023
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Director

Relationship

For a long time, we had a wonderful relationship with the firm. But after they were acquired, they...

Jan 2023
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Manager

Relationship

We have a good rapport with CorroHealth. More than once, we have been able to utilize a contract...

Jan 2023
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Manager

Relationship

CorroHealth is very reliable. We can always count on them to come through for us, even on very short...

Jan 2023
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Manager

Operations

When we get someone new on board from CorroHealth, there is always a learning curve. However, if...

Jan 2023
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Manager

Value

CorroHealth charges for everything, but they are in line with what other companies are doing....

Jan 2023
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Manager

Relationship

The CorroHealth team that I have worked with has absolutely been phenomenal. We communicated quite a...

Jan 2023
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Manager

Operations

I would recommend that CorroHealth give more transparency and understanding around their quality and...

Jan 2023
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VP/Other Executive

Relationship

CorroHealth’s reporting is very challenging to work through. We have meetings with the firm where...

Jan 2023
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VP/Other Executive

Relationship

CorroHealth is trying to position themselves to take over an additional area of coding for us, so...

Jan 2023
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VP/Other Executive

Relationship, Services

CorroHealth has done a good job overall. It has been easy and reliable to send charts to the firm...

Jan 2023
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VP/Other Executive

Relationship

The good news is that if there is turnover, we don't know of it. I assume CorroHealth either has no...

Jan 2023
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VP/Other Executive

Value

I am not aware of any extra charges that CorroHealth sticks on us or any nickel-and-diming. The firm...

Jan 2023
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Manager

Relationship

Whenever CorroHealth assigns people to us, we have them for as long as we need them, and coder...

Jan 2023
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Manager

Services

We have had a major need for coders, but CorroHealth hasn’t had anyone available for months. When we...

Jan 2023
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Manager

Relationship

CorroHealth started out absolutely stellar, but the company is under new management and is having...

Dec 2022
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Manager

Relationship

There is someone with CorroHealth that we work with who has been very approachable. They showed up...

Dec 2022
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VP/Other Executive

Relationship

One way CorroHealth could improve is by making more of a concerted effort to connect on a higher...

Oct 2022
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Director

Relationship, Services

For the most part, there has been nothing wrong with the management of the coders from CorroHealth,...

Oct 2022
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Director

Relationship

One thing I really appreciate about CorroHealth is that any time we see something on our end that we...

Oct 2022
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Director

Services

Since CorroHealth’s coders are offshore, there are some language barriers. The coders read medical...

Oct 2022
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Director

Relationship

We really appreciate our partnership and collaboration with CorroHealth. The firm has been...

Oct 2022
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Manager

Operations

If I were to go back and start over, I would still use CorroHealth. However, I would have done a...

Oct 2022
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Manager

Relationship

CorroHealth's coordination and planning structure are their strengths. I can tell that the firm...

Oct 2022
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Manager

Loyalty

We used CorroHealth to get through a rough spot where we needed additional bodies to help us with...

Oct 2022
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VP/Other Executive

Relationship, Value

The firm is providing good value. They are really trying to partner with companies to improve...

Oct 2022
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Director

Relationship

We have had a couple of issues here and there with CorroHealth, but the firm has been really good at...

Oct 2022
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Director

Relationship

When I first got to my organization and before we got CorroHealth's services, we were behind a...

Oct 2022
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