CorroHealth Outsourced Coding
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Mac Boyter
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KLAS Research Director - Mac Boyter
 
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User Commentary

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Manager

From a coding perspective, CorroHealth has never let me down. I have called them on very short...

Apr 2022
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Manager

CorroHealth’s workers are onshore, and that is important to me. I believe we have a choice about...

Apr 2022
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Manager

CorroHealth absolutely avoids charging for every little thing. There are so many things that I feel...

Apr 2022
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Manager

We had a bit of a setback in terms of getting started with the management and coordination of the...

Apr 2022
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Manager

In the past, we got another coder from CorroHealth, and it took them a few days to reach our...

Apr 2022
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Director

CorroHealth communicates with us well, and they hold their coders accountable. The firm responds...

Apr 2022
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Manager

The firm is changing how they are going to audit their coders, and I have some concerns about their...

Apr 2022
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Manager

Out of the gate, the coders’ strategic ability is low, but as we mold them and get them accustomed...

Apr 2022
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Manager

The firm has gone through a lot of changes with the merger from TrustHCS to CorroHealth. There is...

Apr 2022
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Manager

The firm has consistently met our expectations, but they have not exceeded them. The people from the...

Mar 2022
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Manager

I would like to see the firm improve their training process. When a coder is added to my account, it...

Mar 2022
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Manager

The firm's management team is great. All the upper management is great to deal with. They are very...

Mar 2022
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CFO

When ICD-10 was going into place, we were at a crossroad of either hiring certified ICD-10 coders or...

Mar 2022
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CFO

Nothing really changed all that much when the firm went from TrustHCS to CorroHealth. The only thing...

Mar 2022
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CFO

Our coder is good. They ask a lot of questions, and nobody really seems to have any issues. We get a...

Mar 2022
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CFO

I can send an email and get a fairly quick response. If I have a question for the coder, I get a...

Mar 2022
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CFO

When the firm was TrustHCS, everything was free. With CorroHealth, a lot of things are free, but if...

Mar 2022
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CFO

Even during COVID-19, which we are still in the middle of, nothing with CorroHealth really slowed...

Mar 2022
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CFO

With CorroHealth’s reporting, we can see exactly what our providers are doing. If we have a provider...

Mar 2022
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Director

Our transition to CorroHealth was very smooth and quick. Within two weeks, we were up and running...

Dec 2021
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Director

We aren't back to where we were before the pandemic, but our feedback and financial picture show...

Dec 2021
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Director

We worked with several outsourced coding companies, and CorroHealth was the second one we went to. I...

Nov 2021
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Director

CorroHealth could improve the quality of their staff by having better subject matter knowledge. They...

Nov 2021
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Director

CorroHealth offered educational resources for our coders, and those were very helpful. If there were...

Nov 2021
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Director

CorroHealth is just another coding company to me. They were not the least expensive one we worked...

Nov 2021
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Manager

For the most part, our experience with CorroHealth has been good. We have had to work through a few...

Nov 2021
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Manager

I wouldn't say that CorroHealth consistently exceeded our expectations. There were some...

Nov 2021
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Manager

Before the firm became CorroHealth, they were TrustHCS. The firm had some struggles during that...

Nov 2021
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Manager

We have had communication issues with some of CorroHealth's coding staff members. For example, if a...

Nov 2021
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Manager

CorroHealth is doing a pretty good job. They do a lot of education, and that is great. They also...

Nov 2021
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Manager

CorroHealth is good about communicating and following up. We have had the same representative for a...

Nov 2021
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Manager

The frontline staff from CorroHealth is very good at what they do. I would recommend CorroHealth to...

Nov 2021
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Manager

CorroHealth helps us with denials. They help us find ways to take care of denials. Only a few...

Nov 2021
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VP/Other Executive

We have audited CorroHealth several times, and the coding quality has been solid the whole time, so...

Nov 2021
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VP/Other Executive

Each meeting turns into an attempt or a failed tactic for CorroHealth to try to get more business....

Nov 2021
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VP/Other Executive

Things have improved with the firm, but we ask a lot of questions, and it is not easy to get a...

Nov 2021
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VP/Other Executive

The data CorroHealth shares isn't clear. Even the terminology they use feels unclear. They...

Nov 2021
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VP/Other Executive

Based on how well CorroHealth is coding and the fact that we have not had an issue, I would rate the...

Nov 2021
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VP/Other Executive

The feedback we get from CorroHealth is too general. I want a much more directed course of action. I...

Nov 2021
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Director

We have regular meetings with our sales representative, a senior leader, and a coding manager, and...

Oct 2021
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Director

If someone would have asked me before the merger whether I was going to stick with CorroHealth, I...

Oct 2021
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Director

I present at regular meetings, and when I notice discrepancies or cases where CorroHealth had an...

Oct 2021
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VP/Other Executive

CorroHealth partners with us for coding. They hire very knowledgeable coders who do very good work....

Oct 2021
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VP/Other Executive

CorroHealth reacts when we identify any issues. They jump right on issues and correct problems...

Oct 2021
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Director

CorroHealth had a lot of turnover and change with their coders, and there is always a learning curve....

Oct 2021
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Director

Since the merger, it takes CorroHealth longer to respond. I think they are overstretched. When I...

Oct 2021
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Director

Some of the coding was done in a rush. I received a lot of feedback from my business office about...

Oct 2021
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Director

We had a charge in our invoice for something that wasn't in our contract, and I wasn't aware of the...

Oct 2021
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Director

We have very minimal denial returns, so in my mind, the coders are very knowledgeable. CorroHealth...

Oct 2021
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Director

I expected the firm’s turnaround time to be quicker than it was. The issue could have been the...

Oct 2021
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Director

The firm had a change recently, but the previous management did very well. Those people were...

Oct 2021
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Director

I had some good experiences with the firm’s executives. However, toward the end, there was a lack of...

Oct 2021
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Director

My recommendation of the firm would be neutral. I would tell others about my experience. CorroHealth...

Oct 2021
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Analyst/Coordinator

CorroHealth is great. They do everything, but if we have any problems, I definitely can go in and...

Oct 2021
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Analyst/Coordinator

CorroHealth does have some issues with new coders. A lot of the time, the firm doesn't educate the...

Oct 2021
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Analyst/Coordinator

Whatever issues we have, CorroHealth jumps on them. When I mention something to the firm, they...

Oct 2021
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Director

CorroHealth ties their performance standards to our frequent meetings. CorroHealth is very goal and...

Oct 2021
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Manager

We have expanded our use of the firm's services because the firm is great to work with. We have a...

Sep 2021
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Manager

We have had a very long relationship with the firm for facility coding. They do a great job with...

Sep 2021
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Manager

There have been times when we have gotten a coder from the firm who isn't a good fit for us. I am...

Sep 2021
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Manager

Coding within our specialty is very unique, so finding CorroHealth to fit that need was helpful. I...

Aug 2021
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Manager

We communicated with CorroHealth via email, and their response time was excellent. They had a work...

Aug 2021
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Manager

We had issues with one coder initially. There were some things that weren't being done exactly how...

Aug 2021
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Manager

What I liked most about CorroHealth is that I had not only a coder that was assigned to me but a...

Aug 2021
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Manager

I have recommended CorroHealth to multiple people. When I hear an organization say they are looking...

Aug 2021
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Manager

CorroHealth has worked with a lot of organizations that are going through transitions. I love to...

Aug 2021
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Manager

We have a great relationship with our coders. I had trouble with a coder, and CorroHealth took that...

Aug 2021
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Manager

CorroHealth has had a restructuring, and that is one of the things that has been a little bit...

Aug 2021
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Director

CorroHealth is very quick to respond when I have any issues. I don't have any problem getting ahold...

Jun 2021
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Director

CorroHealth’s pricing is reasonable compared to some other vendors. Outsourcing to CorroHealth is...

Jun 2021
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