CSI Healthcare IT Go-Live Support Commentary

Filtered view: All

I believe CSI Companies is able to deliver the support, presence, knowledge, and ability to adapt to...

The top outcomes we were focused on in the project with CSI Companies included financial...

CSI Companies had a report that kept a close eye on where we were financially. It showed whether we...

When CSI Companies first came on, they met with us and asked what was important to us as an...

We wanted a way to monitor how our providers were doing. We needed a simple dashboard to track the...

I felt CSI Companies had integrity. They had our best interests in mind, and they listened instead...

My initial concern was how we would provide at-the-elbow support with a limited number of trainers....

There were a couple of instances where a CSI Companies consultant told someone to create something...

We want CSI Companies to understand the business and what's important to us as an organization. We...

We didn’t really consider any other firms for the project. Some folks had worked with CSI Companies...

The fact that I rated the quality of staff a little lower wasn't always under CSI Companies’ control...

At-the-elbow support is much more of a mass staffing approach, so some of them are probably going to...

I have had very good luck with CSI Companies. I have a good relationship with them when it comes to...

The challenge that CSI Companies faces in becoming a strategic partner is that consultants are...

CSI Companies was good, but it is really hard because the challenge with hiring anyone to help us at...

The cost of working with CSI Companies is ridiculous all the time. The markup is crazy.

Not all of CSI Companies’ staff members were at the same level. Some took control and made sure...

Our engagement with CSI Companies went well. Our account manager was very knowledgeable. They were...

CSI Companies is already a partner, but I think they need to just keep us aware of what they have to...

I wouldn't say the firm exceeded our expectations. They didn't do anything wrong, but there also...

CSI Companies' staff members are always pleasant, happy, and knowledgeable. If there's something...

CSI Companies’ account management is really great. They were really good at working with us.

I rate CSI Companies' quality of staff a little lower just because of some inconsistencies, but...

We are paying for the highs and lows of the firm's inconsistent resources, so some of that...

We have the resources and the team at our organization who actually did the planning and built the...

At the end of the day, CSI Companies is a great company to work with. Overall, the engagement, the...

The area that CSI Companies could improve is the transparency of the cost for the engagement. They...

CSI Companies has a very well-oiled mechanism in place where they bring in very qualified candidates...

One of our staff members told me they had been through many Epic rollouts at multiple organizations...

We had a few challenges with some of the program management resources the firm provided, and they...

We want to go beyond just providing the specific services and the financials. We want the firm to...

CSI Companies has met expectations. There are some superstars who have made the go-lives so much...

CSI Companies is crazy expensive, but all the other companies are the same.

If I were giving someone advice about CSI Companies, I would say to make sure some of the folks that...

Sometimes when CSI Companies’ staff members come on-site, they don't know where they're supposed to...

CSI Companies has full-time employees, so there are a handful who always come to our projects. It's...

The cost effectiveness of using CSI Companies' services is very favorable and is the reason we are...

If I were talking with someone about MedSys, I would say that one of the great things about working...

CSI Companies has been incredibly responsive when they have come on-site, and they come in with a...

I wasn't part of the selection process, but after we used MedSys, we were so happy with them that we...

I don't have a lot of direct interactions with MedSys’s account management, but from what I’ve...

There were a couple of things that the firm could have done a better job on. But overall, we were...

CSI Companies exceeded expectations. Their communication was very strong. They were extremely...

This was our first time working with CSI Companies, so we weren't familiar at all with what other...

For our go-live support, we do consider CSI Companies a top strategic partner. We have used them...

We chose CSI Companies because they had a pre-canned plan and helped us put together the staffing...

The biggest things that stand out about CSI Companies are the skills of the folks that they are...

CSI Companies is already a strategic partner for us. They are fully scoped in for all the...

I had no issues working with CSI Companies. I don't think there's anything that they should change....

At the go-live, CSI Companies provides at-the-elbow support and training. Our training staff goes...

The resources were all over the board. They are supposed to look at the users to see whether they're...

CSI Companies has been good about finding us the resources that we need. We requested that we retain...

I’d say CSI Companies is good about providing resources. Some of those resources are hit or miss,...

I'm satisfied with CSI Companies overall. There have been a couple of duds, but they've gone in and...

CSI Companies has been great about partnering with us on finances and logistics as go-lives have...

CSI Companies is a very good partner in terms of the implementation. They have a lot of experience...

CSI Companies makes sure their staff knows what’s going on, and they provide excellent project...

I would buy CSI Companies’ services again because they were able to provide resources quickly when...

With at-the-elbow support, if we need something, someone should be there. CSI Companies was...

My likelihood to recommend at-the-elbow service from CSI Companies would be at the top of the scale....

The overall project went well. We got a lot of great reports on the at-the-elbow people. They were...