CSI Companies

Optimizing the EHR Experience

CSI Companies (CSI) provides a wide array of IT and EHR-related staffing and strategic services for healthcare systems, primarily focused on EHR and healthcare IT system implementation, including legacy support, project staffing, training, chart abstraction, TDR, on-site and virtual activation support, service desks, provider adoption programming, end-user device deployment, EHR optimization, project support, advisory services, end-user satisfaction training, and steady-state support.

Our innovations in go-live planning and delivery have led to CSI being named Best in KLAS for go-live support in three out of the last five years. By investing in our staff, methodology, tools, and technology, CSI has built a strong track record of successful projects, resulting in multiple repeat engagements and a reputation as one of the premier consulting and staffing partners in the country.

To optimize the EHR experience, CSI provides proven solutions and methodologies to drive system adoption and streamline clinical, revenue cycle, and patient access workflows. Our consulting tools and methodologies improve workflows and IT throughput to boost efficiency, increase returns on the EHR investment, and ultimately contribute to improved patient care.

Why We Participate in the Arch Collaborative

EHR optimization is an ongoing process that requires collaboration among EHR vendors, healthcare organizations, and IT professionals. As a member of the Arch Collaborative, CSI has access to a wealth of information, such as a large data set of end-user feedback, research, reports, case studies, and webinars that allow us to learn from the experiences and best practices of other participating organizations. The findings and insights shared strengthen our best practices and drive the reasoning behind our services and strategic decisions.

By leveraging the knowledge and resources offered by the Arch Collaborative, CSI is able to enhance our service offerings and contribute to the overall improvement of EHR systems and the healthcare experience for both clinicians and patients.

Arch Collaborative Member Since:

July 2023

Scope of Work

• Implementation services (project staffing, training, activation support)
• Post-implementation services (EHR optimization, adoption programming, upgrades, health checks)
• Strategic services (IT managed services, affiliate programs, M&A integration support)