Current Health Platform Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Relationship
Current Health is a great partner. I have really enjoyed working with them. Their prices have been...
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Product
We have had some challenges with the system's reliability over the last year. The system has had a...
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Product
I don't know much about Current Health's analytics and reports specifically, but we get what we need...
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Relationship, Operations
Current Health has really stepped up their implementations. We are working with them on onboarding a...
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Relationship, Product
We are in the early phases of scoping Current Health Platform’s interoperability with our EMR, and...
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Product
The Current Health Platform tablet has some challenges, particularly for our end users. We have to...
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Loyalty, Relationship, Product
We know Current Health Platform is scaling and growing. Some of the connection opportunities aren’t...
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Relationship
Current Health is very supportive and responsive, and they are very engaged. I truly believe they...
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Loyalty, Relationship
I would tell others that Current Health is a very engaged company that takes feedback and is...
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Relationship
Current Health has been responsive in listening, categorizing, and prioritizing what we need to do...
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Product
We have had problems with getting accurate readings from Current Health's blood pressure cuffs. We...
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Culture
There were some things that were marketed to us by Current Health, but after we went with those...
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Loyalty, Relationship
Anytime we make a transition with a vendor, we will have challenges. Things with Current Health have...
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Relationship, Product
Current Health has been very reactive and responsive to interfaces and integration with our...
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Loyalty, Product
We don't want to use Current Health's interface. We have two pain points. The first is the fact that...
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Loyalty, Product
Current Health would like their clients to use Current Health Platform, but most clinicians don't...
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Culture, Loyalty
The system isn't part of our long-term plans, and I wouldn't buy it again. The vendor's account team...
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Culture, Relationship
We investigated some additional support from Current Health, but the vendor hasn't been able to get...
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Relationship, Product
Current Health isn't pushing out a lot of great upgrades. They usually just tell us that there is a...
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Relationship
Current Health has completely underdelivered their logistics workflows and coordination workflows,...
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Relationship
Current Health has phone and web support. Some of their responses could be improved, but the vendor...
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Loyalty, Product
Over the next year, I expect Current Health to do more device integrations and give us the ability...
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Relationship, Product
The vendor's two biggest gaps are having the nimbleness to do hospital-at-home relationships and...
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Product
The billing reporting is really messy right now. But on the flip side, we are working on our...
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Relationship
Current Health is willing and open to whatever way we want to run our program. A positive is that as...
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Relationship
We have SLAs around turnaround times, and our first focus is always the experience of the patient,...
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Product
The biggest gaps are Current Health’s ability to integrate new devices quickly and the agility and...
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Loyalty, Product
Current Health has done significant work to improve their system for tracking transitions of care....
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Loyalty
Current Health was acquired a few years ago but officially started integrating things with Best Buy...
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Product
I rate Current Health high on data analytics and reporting because of their responsiveness. The data...
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Relationship
Current Health has been purchased by Best Buy. We have not seen any changes since that happened, so...
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Relationship, Product
Current Health is challenged a bit in terms of some of their research and development. For example,...
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Operations, Product
At this point, upgrades are pretty seamless. We had our challenges very early on and then Current...
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Loyalty, Product
The industry has not caught up with us quite yet. Early on, we looked at other remote monitoring...
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Relationship
Now that we have been using the product for some time, we are hitting some bumps in the road, but...
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