Deloitte Business Solutions Implementation Services Comments

 

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VP/Other Executive

People and Knowledge

Our experience with Deloitte has been good and bad. If we look at the industry right now with cloud...

May 2020
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VP/Other Executive

Tools and Methodology

While Deloitte is great at understanding our product and understanding the configuration and...

May 2020
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CIO

Relationship

When we go into relationships with service vendors, I don't pick roles; I pick people. There was a...

Apr 2020
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CIO

Project Results

I didn’t want to pay Deloitte a slight premium, but I know I am getting high-quality service. I am a...

Apr 2020
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CIO

Lessons Learned

I would absolutely recommend Deloitte to a peer or friend. I have put my reputation on the line for...

Apr 2020
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CIO

ROI and Cost

Deloitte did an implementation that warranted staying on board for a really long time, so from their...

Mar 2020
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CIO

Tools and Methodology

Deloitte sold us with the A-team and brought the B-team to the table. The initial team that came out...

Mar 2020
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CIO

ROI and Cost

The right implementation partner for an organization is really a regional matter. Deloitte is just...

Mar 2020
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CEO/President

Project Results

We have been given a project manager, and the vendor will be supplying some trainers. There are some...

Mar 2020
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CEO/President

People and Knowledge

The overall quality of the people and the validity of the process are two things I like about...

Mar 2020
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CEO/President

People and Knowledge

So far, the vendor has done very well. We have been particularly impressed with the embedded change...

Mar 2020
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Manager

Win/Loss - Why they were selected (by current clients)

We brought in Deloitte because they had a proven track record with implementing our kind of system....

Jan 2020
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Manager

Project Results

I would absolutely buy Deloitte's service again. Our overall experience with Deloitte was good. I...

Jan 2020
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Manager

Tools and Methodology

Deloitte did not exceed expectations. We had a very complicated project, and we were managing...

Jan 2020
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Manager

People and Knowledge

Deloitte did well with partnering. They were good at understanding our organization's strategy and...

Jan 2020
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Director

People and Knowledge

Deloitte brought tools and had strong plans in place. We utilized things they had used in other...

Jan 2020
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Director

Tools and Methodology

The system we were implementing was brand new, and we really had to lean on the other vendor in the...

Jan 2020
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Director

Project Results

Deloitte and another vendor worked together with us on our implementation. Both vendors actually...

Jan 2020
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Director

Relationship

Deloitte really didn’t exceed our expectations. They had a few people who were really good, and they...

Jan 2020
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Director

Project Results

My frustration with the implementation is that we ran into problems with what the people on...

Jan 2020
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Director

Relationship

Deloitte helped us keep everyone on task, but the vendor indicated that our people were not putting...

Jan 2020
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Director

Tools and Methodology

We had multiple project managers from Deloitte, and it seemed like one of them was handling things a...

Jan 2020
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Director

ROI and Cost

I definitely think that we feel nickel-and-dimed by Deloitte based on what we saw in our contract...

Jan 2020
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CIO

Relationship

Our organization is very critical of Deloitte. It is most convenient for us to blame the consultants...

Jan 2020
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CIO

Tools and Methodology

Deloitte has done a lot of contract services for building interfaces. Deloitte has defined the...

Jan 2020
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CIO

ROI and Cost

Deloitte's prices are three and four times as much as another firm's services that we use. That is...

Jan 2020
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CIO

Relationship

Deloitte has some good people, and they have knowledge and experience, but our dissatisfaction is...

Jan 2020
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CIO

Project Results

Deloitte has been challenged. The problem is that they do what we ask, whether or not that is the...

Jan 2020
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Director

Project Results

One of the benefits of working with Deloitte was that they did not nickel-and-dime us. We went live...

Sep 2019
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Director

People and Knowledge

Our team knew the Deloitte executives very well. The executives engaged with us when appropriate and...

Sep 2019
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Director

ROI and Cost

We have recommended Deloitte to other organizations. While nobody is perfect or has all the right...

Sep 2019
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Director

Project Results

Deloitte has a good approach. They deliver things on time and within budget, and they know how to...

Sep 2019
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Director

Other Observations

It is difficult to prepare an organization to move to the cloud and to make them understand that...

Sep 2019
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Director

People and Knowledge

We went with Deloitte because we really needed the breadth and depth that Deloitte has. After having...

Sep 2019
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Director

Tools and Methodology

The implementation work couldn't have been done without Deloitte and our organization. Deloitte had...

Sep 2019
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Director

Tools and Methodology

Nobody is perfect, but Deloitte is part of the leading class in terms of what they do. They are...

Sep 2019
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Director

People and Knowledge

Deloitte has a methodology and a culture. They have good people that they have trained and that have...

Sep 2019
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CIO

ROI and Cost

I had worked with Deloitte before. The only shocker I had through the whole process was the price...

Sep 2019
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CIO

Relationship

Deloitte has been good to work with, but they prefer to not work with IS people. At every turn,...

Sep 2019
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CIO

Tools and Methodology

Going forward, I am not supportive of using Deloitte again or using a third-party implementer....

Sep 2019
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CIO

Tools and Methodology

Deloitte is a good consulting company, and their methodologies are good. They are keeping the...

Sep 2019
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CIO

People and Knowledge

Deloitte has had some struggles, and we had a project manager that didn’t fit. We swapped that...

Sep 2019
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VP/Other Executive

Project Results

Any problems we are experiencing with workflow efficiency aren't as much a result of our...

Sep 2019
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VP/Other Executive

Other Observations

Deloitte brings change management tools to the table, and these tools are all wonderful. Anytime an...

Sep 2019
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VP/Other Executive

Tools and Methodology

Deloitte brought tools and templates to the table that were outstanding in terms of the structure...

Sep 2019
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Manager

Tools and Methodology

Deloitte took the driver’s seat. Our habits are difficult to change because things have been...

Sep 2019
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Manager

Tools and Methodology

Deloitte has a big team of resources. Some aspects of working with Deloitte have been good, and...

Sep 2019
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CIO

Tools and Methodology

Deloitte could always bring more knowledge and assist an organization as a highly paid consultant....

Aug 2019
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CIO

People and Knowledge

Deloitte had a great strategic vision. That was probably their strength. We lucked out with...

Aug 2019
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VP/Other Executive

Other Observations

Deloitte is helping us with process improvement, HR, finance, supply chain, margin improvement, and...

Aug 2019
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Director

Tools and Methodology

Deloitte was highly skilled at the implementation of the software we hired them to help with....

Aug 2019
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Director

Project Results

Our engagement with Deloitte was below good. I don't think it was poor. It was satisfactory.

Aug 2019
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Director

Tools and Methodology

Deloitte was a very skilled partner but very focused on the technology and not the process. We...

Aug 2019
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Director

Tools and Methodology

Deloitte could have been more forward thinking about some of the challenges we would encounter, and...

Aug 2019
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CIO

Project Results

There was conflict in the way the project was organized and structured. There was no organizational...

Jul 2019
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CIO

Project Results

Deloitte exceled at developing a presentation and talking at a strategic level. But when it came to...

Jul 2019
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CIO

ROI and Cost

Deloitte does have some good strategists, but the question is whether the client can afford the service....

Jul 2019
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CIO

Relationship

The executives are involved, but they have been disconnected for weeks and don’t know what they are...

Jul 2019
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CIO

Lessons Learned

An implementation is owned by all the pieces, not one or the other. Culpability is spread equally...

Jul 2019
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Director

Project Results

Deloitte has a very polished and professional way of dealing with things. They had a good project...

Jul 2019
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Director

Other Observations

Deloitte did not know everything that they should have known about our vendor’s technology. There...

Jul 2019
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Director

Tools and Methodology

We were led by Deloitte to implement a product that wasn’t quite ready to do what we needed it to...

Jul 2019
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Director

Tools and Methodology

We have found other vendors that are more specialized than Deloitte regarding the applications that...

Jul 2019
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VP/Other Executive

Tools and Methodology

Deloitte has been very attentive and does have a sort of rigorous QA process in the project. That...

Mar 2019
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VP/Other Executive

People and Knowledge

Deloitte is a little too enculturated to us. I want consultants to push us instead of just going...

Mar 2019
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VP/Other Executive

Tools and Methodology

Deloitte responded too slowly when the timeline starts to slip. I didn’t care who was at fault. I...

Mar 2019
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VP/Other Executive

Tools and Methodology

About half of Deloitte’s staff members were good. Deloitte had innovative processes and very...

Nov 2018
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VP/Other Executive

Other Observations

Deloitte has the appropriate tools and implementation schedules. They have a project plan that they...

Nov 2018
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VP/Other Executive

Other Observations

Deloitte met the precise timeline of the implementation, but that was part of the problem. They held...

Nov 2018
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VP/Other Executive

Other Observations

We didn’t feel nickel-and-dimed by Deloitte. We had to pay more for different services, but we...

Nov 2018
 Helpful

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VP/Other Executive

Project Results

Deloitte used our organization as a learning ground, and because of that, we have needed to go back...

Nov 2018
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VP/Other Executive

Project Results

Deloitte worked on a newer application, and they didn’t know much about it. We were the guinea pig,...

Nov 2018
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

I liked the people we dealt with from Deloitte because we fought until we got the right kind of...

Nov 2018
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Manager

Tools and Methodology

Overall, we are seeing a lot of commitment from Deloitte on this project.

Nov 2018
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Manager

Tools and Methodology

It is a very big implementation with a lot of complexity. There are a few places where the project...

Nov 2018
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Manager

Win/Loss - Why they were selected (by current clients)

Deloitte is our implementation partner. They have worked with us previously, so we felt that they...

Nov 2018
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VP/Other Executive

Relationship

Deloitte has really become invested in making the project work. Their leadership listens to our...

Nov 2018
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VP/Other Executive

People and Knowledge

We have heard rumblings that some of the consultants were packaging up our ideas and selling them as...

Nov 2018
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VP/Other Executive

Project Results

We are using Deloitte to help with a lot of our current business issues. They are kind of like an...

Nov 2018
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VP/Other Executive

People and Knowledge

Our success with Deloitte was definitely due to their consultants. The consultants made the biggest...

Nov 2018
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VP/Other Executive

Project Results

Deloitte did a very good job on the care management front, and they continue to do a good job. They...

Nov 2018
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Director

People and Knowledge

Picking an implementation partner is crucial. We used Deloitte, but we will not use them for the...

Jun 2018
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VP/Other Executive

Other Observations

Deloitte did a very good job helping us with our implementation. They are great people. However, my...

May 2018
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Director

Project Results

We did some work with Deloitte recently when we implemented a recruiting module in our HR software....

Apr 2018