Deloitte Partial IT Outsourcing Comments

 

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Current Time Inside Cache Tag Helper: 9/29/2020 7:58:54 AM and Model.EvProductId = 80874

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User Commentary

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CIO

ROI and Cost

Deloitte is doing a lot of things for us. They actually avoid charging us for every little thing....

Jan 2020
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CIO

Tools and Methodology

Deloitte's biggest deterrent is the level of turnover. Every build is different. Getting new people...

Jan 2020
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CIO

Relationship

In some cases, it has been hard for Deloitte to find particular resources for us. It is also hard...

Jan 2020
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CIO

Relationship

Our people know the executives from Deloitte very well. They are here pretty regularly. The vendor...

Jan 2020
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CIO

Relationship

It is really important in these kinds of partnerships to have really strong KPIs and to stick to...

Jan 2020
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VP/Other Executive

People and Knowledge

Deloitte has recently been sort of unstable and has had a lot of turnover. Previously, they had a...

Dec 2019
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VP/Other Executive

People and Knowledge

Deloitte's staff members do a really good job. They provide weekly status reports to show us the...

Dec 2019
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Director

People and Knowledge

When Deloitte brings on their offshore resources, there can be some language barriers. Part of the...

Oct 2019
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Director

Tools and Methodology

Deloitte has a great depth of knowledge. They are flexible with our needs and our scheduling. They...

Oct 2019
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CIO

Relationship

Deloitte can go offshore, and that is a huge win for us. Deloitte is more expensive than small...

Jun 2019
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CIO

Tools and Methodology

Deloitte exceeded my expectations. They are excellent. Deloitte isn't quite as good as another firm...

Jun 2019
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CIO

Other Observations

Deloitte and another firm are the only two companies that are certified to do offshore work with...

Jun 2019
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CIO

Other Observations

We want some help with our strategy for the application's architecture. We need to know what our...

Jun 2019
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VP/Other Executive

Tools and Methodology

Deloitte is a strong firm among the outsourcing firms we have been working with. They have their...

Nov 2018
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VP/Other Executive

Tools and Methodology

Deloitte offer various options related to their service, and that is a big plus. We can choose to...

Nov 2018
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VP/Other Executive

People and Knowledge

There are instances where resources from Deloitte just haven't worked out for whatever reason, so we...

Nov 2018
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VP/Other Executive

Project Results

Deloitte's executives are usually pretty good at meeting with our director. We have a Deloitte...

Nov 2018
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VP/Other Executive

Project Results

Deloitte is innovative at using automation and bots. We sometimes struggle with Deloitte's...

Nov 2018
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VP/Other Executive

Project Results

Deloitte brought a lot of structure to our project because we were new to outsourcing. They also...

Nov 2018
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VP/Other Executive

People and Knowledge

We don’t feel like there is any gap between us and Deloitte. We treat them as an extension of our...

Oct 2018
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VP/Other Executive

Project Results

We have been successful with Deloitte because we have the ability to be flexible and take more on. I...

Oct 2018
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VP/Other Executive

Project Results

We have someone who reconciles the charges every month. We can easily look at the hours worked and...

Oct 2018
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VP/Other Executive

Future Outlook

We will expand with Deloitte where it makes sense. If we can get enough savings, we will look at...

Oct 2018
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VP/Other Executive

Tools and Methodology

We are outsourcing maintenance work to Deloitte. They are supporting all the applications we have by...

Aug 2018
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

By outsourcing to Deloitte, we hoped to reduce our cost of labor. Most of their resources are...

Aug 2018
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VP/Other Executive

People and Knowledge

Deloitte has mostly met our expectations. But I don't feel they have met our expectations with...

Aug 2018
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VP/Other Executive

Other Observations

We have asked the resources on-site to partner with our internal managers and analysts to see how we...

Aug 2018
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VP/Other Executive

Tools and Methodology

We have a weekly report that we get from Deloitte with their work effort, including how many tickets...

Aug 2018
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VP/Other Executive

People and Knowledge

We were a little leery of Deloitte initially. We weren’t so sure about the smartsourcing concept....

Aug 2018
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VP/Other Executive

Future Outlook

We will continue to expand our use of outsourcing. We are looking at having Deloitte take over the...

Aug 2018
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VP/Other Executive

People and Knowledge

Sometimes, the people Deloitte brings in haven't really worked with our ERP tool, or they are new to...

Aug 2018
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CIO

Tools and Methodology

The relationship manager that we had early on wasn’t a great fit and may have had other obligations...

Aug 2018
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CIO

ROI and Cost

I have been happy that Deloitte has done more than just working through the issues or error queues....

Aug 2018
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CMIO

Other Observations

Deloitte is a very big company, and we chose to use them as our managed service partner for all...

Jun 2018
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VP/Other Executive

ROI and Cost

Deloitte is a great partner. They have staffed our organization at a higher capacity than we...

Mar 2018
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VP/Other Executive

Project Results

Deloitte is extremely responsive. They do miss the boat on some things, but they are more than...

Mar 2018
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VP/Other Executive

Tools and Methodology

Deloitte has done a good job of personalizing their services to us. They have been willing to alter...

Mar 2018
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VP/Other Executive

ROI and Cost

Deloitte does a good job of avoiding nickel-and-diming.

Mar 2018
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VP/Other Executive

Project Results

Deloitte has the ability to really impact us. They have their delivery side, which is focused on...

Mar 2018
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