Cybersecurity Is Critical in Today's Environment
Fusion Expert
Filtered view: All
Subject Expert
Boyd Stewart
Research Director
Commentary Summary
User Commentary
Manager
We can't say that the Dolbey system doesn't have room for improvement, but it gives us flexibility,...
Login or Create an Account to see details.
Director
Fusion Expert is a very solid product. We have no trouble with it. Dolbey is very solid as well, and...
Login or Create an Account to see details.
Manager
Dolbey definitely avoids nickel-and-diming us. The cost of upgrading was minimal compared to what...
Login or Create an Account to see details.
Manager
Fusion Expert works fantastically, but the ease of use could be a bit better with the GUI interface...
Login or Create an Account to see details.
Manager
I mostly work with the support team from Dolbey because we work really well together. I don’t have...
Login or Create an Account to see details.
Manager
If we make a request for a product change or something like that, Dolbey at least evaluates the...
Login or Create an Account to see details.
Manager
Dolbey evaluates change requests, and if they can fulfill a request, they build it and may charge me...
Login or Create an Account to see details.
Manager
With Dolbey, if we run into an issue, then we will have an upgrade to eliminate the issue. Nine...
Login or Create an Account to see details.
Manager
I have no complaints about my integration of Fusion Expert with our PACS. The PACS is integrated...
Login or Create an Account to see details.
Manager
Before Fusion Expert, we had another product. The physicians didn't have anything negative to say...
Login or Create an Account to see details.
Manager
Our radiologists don't have any issues. We always have little things here and there where we might...
Login or Create an Account to see details.
Manager
If I run into an issue, Dolbey's service is pretty quick. I can't think of an example where Dolbey...
Login or Create an Account to see details.
Manager
I have talked to several of the upper management people from Dolbey. They have been on-site before.
Login or Create an Account to see details.
Manager
Just because another product is bigger than Fusion Expert doesn't mean that it is better than Fusion...
Login or Create an Account to see details.
Analyst/Coordinator
The vendor's support is outstanding and top notch. For that reason alone, Dolbey is worth sticking...
Login or Create an Account to see details.
Director
Our salesperson with Dolbey used to come around periodically, but I haven’t seen them in a while. I...
Login or Create an Account to see details.
Director
The biggest benefit of Dolbey’s product is that radiologists can do everything on the front end, and...
Login or Create an Account to see details.
Manager
We have a service and support contract with Dolbey, so all upgrades, service calls, and other things...
Login or Create an Account to see details.
Manager
I like Fusion Expert. I think it is easier to use than another product that some doctors like, but...
Login or Create an Account to see details.
Manager
We can call the president, Jerry Dolbey, if we have to. That does not happen very often. The...
Login or Create an Account to see details.
Analyst/Coordinator
Fusion Expert could use some functionality enhancements to its voice recognition. I don't feel like...
Login or Create an Account to see details.
Analyst/Coordinator
Dolbey's service is very good. They are willing to make changes to our workflows whenever we ask...
Login or Create an Account to see details.
Analyst/Coordinator
Overall, Fusion Expert is a good product. I am happy with it, and I would recommend it to anyone.
Login or Create an Account to see details.
COO
We are entertaining the idea of switching from Fusion Expert. That is a big decision, and we are...
Login or Create an Account to see details.
COO
The solution has helped us meet our MIPS requirements. We are able to edit the templates and get the...
Login or Create an Account to see details.
COO
I would like to see Dolbey be more proactive. I never get a call when there is a new enhancement....
Login or Create an Account to see details.
COO
Dolbey doesn’t seem to have the funding necessary to be a majority player in the market. They don't...
Login or Create an Account to see details.
Manager
I can call Dolbey at any time and get training. They are very laid back and easy to work with. One...
Login or Create an Account to see details.
Manager
We recently went live with an upgrade, so we did all of the testing and had meetings despite the...
Login or Create an Account to see details.
Analyst/Coordinator
Fusion Expert is part of our long-term plans. I don’t see Dolbey changing anything anytime soon....
Login or Create an Account to see details.
Analyst/Coordinator
I would buy Fusion Expert again given the chance, and not just for the software; what I really like...
Login or Create an Account to see details.
Analyst/Coordinator
We get errors that generate an email for us, and when I call Fusion Expert's support about them,...
Login or Create an Account to see details.
Analyst/Coordinator
I haven't heard anything about Dolbey nickel-and-diming us. For everything I have called about,...
Login or Create an Account to see details.
Analyst/Coordinator
We had a recent upgrade, and Dolbey was on top of it. They were really good. They stayed with us on...
Login or Create an Account to see details.
Analyst/Coordinator
Fusion Expert is a little convoluted. There is an awful lot to configure with my machines here at...
Login or Create an Account to see details.
Analyst/Coordinator
Dolbey's training is very good. When I came into my current position, I had very little IT...
Login or Create an Account to see details.
Analyst/Coordinator
The people we work with at Dolbey escalate things when needed. They try on the first service level,...
Login or Create an Account to see details.
Manager
Many new physicians who have used the system in the residency are pleasantly surprised by the...
Login or Create an Account to see details.
Manager
Context is key. One of the biggest complaints I get from users is the accuracy or the formatting of...
Login or Create an Account to see details.
Manager
Compliance from the end users is always a pain point; it can be hard to convince the users to let...
Login or Create an Account to see details.
Manager
The technology sucks the life out of the pocketbook. We leverage what we get. The vendor is very...
Login or Create an Account to see details.
Manager
I don't really need any additional training from Dolbey because I know the product so well. I always...
Login or Create an Account to see details.
Manager
Dolbey is always adding new things. The latest thing that Dolbey has added is DocCheck. That tool...
Login or Create an Account to see details.
Manager
Unfortunately, this product is apparently part of our long-term plans. If the decision were up to...
Login or Create an Account to see details.
Manager
The vendor tends to keep their promises. I have worked with Dolbey for years. They have improved a...
Login or Create an Account to see details.
CIO
Dolbey’s price structure is based off of the fact that we have the system that we bought years ago,...
Login or Create an Account to see details.
CIO
Ongoing training from Dolbey is nonexistent. We are constantly training people. We don’t deal with...
Login or Create an Account to see details.
CIO
The way the system is implemented has required us to do a lot of work to play catch up because...
Login or Create an Account to see details.
CIO
When the system gets to a certain point, it does voice recognition very well. However, Dolbey...
Login or Create an Account to see details.
Manager
The vendor has encouraged us to do the upgrade. Once we get the service upgrade, the system will be...
Login or Create an Account to see details.
Director
I have only heard really wonderful things about Dolbey. When the vendor does talk with our team,...
Login or Create an Account to see details.
Director
We like working with Dolbey, and we like the product. Our radiologists like the product. The system...
Login or Create an Account to see details.
Director
We haven’t had any issues that have been insurmountable with integration. There are some things that...
Login or Create an Account to see details.
Director
Dolbey is very good and very service driven. Dolbey is very personal about keeping promises and very...
Login or Create an Account to see details.
Director
I can’t really see proactivity coming, but there are other things Dolbey has warned us about. There...
Login or Create an Account to see details.
Director
Over the years we have developed relationships with the executives. I can reach out to any one of...
Login or Create an Account to see details.
Director
We are getting our money’s worth. We don’t have any problems with our system being down. Dolbey...
Login or Create an Account to see details.
Director
I can only expect our future satisfaction to be about the same. The vendor has been consistent over...
Login or Create an Account to see details.
CIO
Our radiologists are happy with Fusion Expert; they love the system. The way the radiologists use...
Login or Create an Account to see details.
CIO
Dolbey is great. When we have an issue, we call Dolbey, and they fix the issue in a matter of...
Login or Create an Account to see details.
CIO
I don't have anybody at Dolbey who I can reach out to when I need something.
Login or Create an Account to see details.
Director
Dolbey avoids nickel-and-diming. We actually redid our contract at one point, so we just pay a flat...
Login or Create an Account to see details.
Director
Our experience with Dolbey has been good. Dolbey is great to work with. The salesperson is very...
Login or Create an Account to see details.
Director
Initially, the radiologists weren't pleased with the support from Dolbey, but they are working...
Login or Create an Account to see details.
Manager
I have never had to bring anything up to the executive level to get that thing done. The support...
Login or Create an Account to see details.
Manager
The only negative thing that I have heard from any of my radiologists that utilize Fusion Expert for...
Login or Create an Account to see details.
Manager
Our radiologist uses the system and likes it. The radiologist says the system is very intuitive and...
Login or Create an Account to see details.
Manager
In terms of phone and web support, Dolbey is a small company, so I can reach a person when I call...
Login or Create an Account to see details.
Preferences
Related Blogs
The Evolution of Speech Recognition