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User Commentary
Product
There are some bug fixes on volume and connections in healow Telehealth Solutions. Sometimes the...
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Product
I like the ability to do a telehealth visit from an iPad or mobile device with healow Telehealth Solutions....
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Loyalty, Product
eClincalWorks has been working on their own version of ChatGPT called Sunoh. Our physician services...
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Relationship, Operations, Product
eClinicalWorks could improve by hiring people who understand their product. Once we think we have a...
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Product
healow Telehealth Solutions' TV product works pretty well. I cannot complain. I recognize a lot of...
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Relationship
Our eClinicalWorks account manager is pretty good. But that person has to go through a lot of teams....
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Relationship, Product
It takes years for eClincalWorks to deliver enhancements that would help, whereas other vendors seem...
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Loyalty, Product, Value
healow Telehealth Solutions does have value. The integration piece is very valuable to the...
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Product, Value
The solution has a high positive impact when it works. The benefit of the product depends on the...
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Product
We don't use healow Telehealth Solutions very heavily. We primarily use another vendor's system for...
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Product
eClinicalWorks recently made some enhancements to healow Telehealth Solutions that have made it much...
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Relationship
We don't really receive any communication from the vendor about healow Telehealth Solutions. It...
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Product
Patients are oblivious to healow Telehealth Solutions. They just want to see their doctor, whether...
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Product
Sometimes healow Telehealth Solutions doesn't connect, and we don't know why, maybe because there...
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Relationship, Operations
During our implementation with eClinicalWorks, the vendor's support wasn't as strong as it normally...
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Product
The system's ease of use is okay. We still have a lot of struggles with it, but we don't know...
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Product
eClinicalWorks hasn't really upgraded anything in the system. When the system works the way it is...
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Product
Sometimes, we have to give a code to a patient, and the system is supposed to email that patient a...
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