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healow Telehealth Solutions Commentary
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Subject Expert
Coray Tate
VP of Engagement
KLAS VP of Engagement - Coray Tate
 

Commentary Summary

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User Commentary

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Manager

healow Telehealth Solutions can be a little glitchy. Every once in a while, it just doesn't start,...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

healow Telehealth Solutions is really good; I love it. eClinicalWorks charges a small fee each...

Comment Tone Positive
Pillars Value
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Manager

healow Telehealth Solutions is really easy. It doesn't require a lot of support. I don't see why...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

The version of healow Telehealth Solutions we have needs some further development, but it has been...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

With healow Telehealth Solutions, we would like to be able to invite a third-party translator...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Physician

I wish there were a bit easier way to connect to the patients in healow Telehealth Solutions. Right...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

eClinicalWorks overadvertises their products, and then they don’t work. They say that the things we...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Physician

eClinicalWorks very gradually starts charging for almost everything, and that has always been the...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Manager

eClinicalWorks could definitely raise the bar with ongoing training. When we submit a question, the...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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CIO

The support people are terrible. They are not the worst, but they are pretty bad. The goal of the...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CIO

The telehealth solution was terrible before because there wasn't much demand for telehealth. Then...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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