healow Telehealth Solutions
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Subject Expert
Schafer Jackson
Research Director
KLAS Research Director - Schafer Jackson
 
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User Commentary

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Manager

Product

Notifications get published to the portal right away when results come in. So there are times when...

Feb 2023
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CMIO

Product

Working with eClinicalWorks has been considerably better than it used to be. Coming out of the...

Dec 2022
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CMIO

Relationship

eClinicalWorks has worked well with us. When we have asked the vendor to help, they have been...

Dec 2022
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CMIO

Loyalty, Relationship

At this point, eClinicalWorks’ product works as promoted; it supports our goals. But we have not...

Dec 2022
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Analyst/Coordinator

Product

When we install the client, it is not easy. And sometimes there are issues because the patient...

Oct 2022
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Manager

Product

This product has been working really well. It is one of the vendor’s better integrations. We made a...

Aug 2022
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CEO/President

Product

I am finding the telehealth experience with eClinicalWorks to be utterly useless. The logins are...

Jun 2022
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CEO/President

Relationship

I am pretty sure that eClinicalWorks is aware of the concerns we have. We put tickets in, and...

Jun 2022
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CEO/President

Loyalty, Value

The product is driving negative outcomes rather than positive ones. It is part of our long-term...

Jun 2022
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