healow Telehealth Solutions
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Subject Expert
Schafer Jackson
Research & Sales Director
Commentary Summary
User Commentary
I wouldn’t buy healow Telehealth Solutions again because it has been a challenge. I used it once,...
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A lot of the training that we get comes directly from eCW, and the training has always been very...
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healow Telehealth Solutions is glitchy and buggy. Patients get stuck in the waiting room or the...
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Online scheduling has worked out really well. I don't see us changing our EMR platform anytime soon....
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The interface is outdated, kind of clunky, and not super easy to work around. Even getting access is...
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healow Telehealth Solutions is undermarketed. There are a lot of things that healow Telehealth...
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I wouldn’t be likely to recommend healow Telehealth Solutions because of the issues that we have had...
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The product isn't very good in certain areas, so we are entertaining other solutions. We don't do...
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The telemedicine functionality was touted as functional from the time we purchased it. When we tried...
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We started out using a different product that allowed us to text links to patients without those...
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The solution's eCheck-in piece was a way for patients to connect with us without needing to be part...
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When we first started with healow Telehealth Solutions, it wasn't very robust. It has gotten better...
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Our patients don't want telehealth visits. They would rather come on-site. I thought that telehealth...
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eClinicalWorks has really tried to get more in touch with the community and to offer things that are...
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eClinicalWorks has improved their telehealth offering, and they are still looking to improve it...
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eClinicalWorks is still experiencing some growing pains and turnover in their support area. The...
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eClinicalWorks' number-one problem is that they don't let their customers know about some things....
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We used healow Telehealth Solutions before COVID-19 started. The transition was very good for us...
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eClinicalWorks' telehealth platform isn't as patient friendly as we would like it to be. When...
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We would like to be able to use the remote check-in functionality to have patients fill out...
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I despise eClinicalWorks, but they have done a few good things lately. We were able to get our...
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Sometimes, we put in tickets, and they don't get addressed. Other times, the vendor will say that...
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healow Telehealth Solutions helps a lot. I have seen the value of it as I use it, so we probably...
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If we had the option of just doing a telehealth visit with FaceTime, that would be easier. When the...
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We pretty much just use the solution as a platform to speak with patients. The patients are able to...
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