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healow Telehealth Solutions Commentary
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Trey Dye
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KLAS Research Director - Trey Dye
 
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User Commentary

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Director

Product

There are some bug fixes on volume and connections in healow Telehealth Solutions. Sometimes the...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I like the ability to do a telehealth visit from an iPad or mobile device with healow Telehealth Solutions....

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

eClincalWorks has been working on their own version of ChatGPT called Sunoh. Our physician services...

Sep 2024
||
(0)
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 or  to see details.

Director

Relationship, Operations, Product

eClinicalWorks could improve by hiring people who understand their product. Once we think we have a...

Sep 2024
||
(0)
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 or  to see details.

Director

Product

healow Telehealth Solutions' TV product works pretty well. I cannot complain. I recognize a lot of...

Sep 2024
||
(0)
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 or  to see details.

Director

Relationship

Our eClinicalWorks account manager is pretty good. But that person has to go through a lot of teams....

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

It takes years for eClincalWorks to deliver enhancements that would help, whereas other vendors seem...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product, Value

healow Telehealth Solutions does have value. The integration piece is very valuable to the...

Sep 2024
||
(0)
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 or  to see details.

Director

Product, Value

The solution has a high positive impact when it works. The benefit of the product depends on the...

Sep 2024
||
(0)
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Director

Product

We don't use healow Telehealth Solutions very heavily. We primarily use another vendor's system for...

May 2024
||
(0)
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 or  to see details.

Director

Product

eClinicalWorks recently made some enhancements to healow Telehealth Solutions that have made it much...

May 2024
||
(0)
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 or  to see details.

Director

Relationship

We don't really receive any communication from the vendor about healow Telehealth Solutions. It...

May 2024
||
(0)
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