eHealth Exchange Commentary
Filtered view: All
Subject Expert
Paul Hess
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty
We are transitioning to TEFCA, so we are evaluating whether we will need to keep paying for eHealth...
Login or Create an Account to see details.
Relationship, Product, Value
eHealth Exchange enables us to efficiently work with the Social Security Administration. When the...
Login or Create an Account to see details.
Product
It would be nice if we could query through eHealth Exchange participants. Today we can only receive.
Login or Create an Account to see details.
Relationship
Whenever we have an issue and call eHealth Exchange, they are not super speedy. But they always have...
Login or Create an Account to see details.
Product
We have had an issue where one of the eHealth Exchange participants requested records that were...
Login or Create an Account to see details.
Loyalty
We are reevaluating whether eHealth Exchange is part of our long-term plans. We aren't sure what is...
Login or Create an Account to see details.
Culture, Value
eHealth Exchange avoids charging us for every little thing. There have been no conversations...
Login or Create an Account to see details.
Operations
I would recommend eHealth Exchange. I haven't had any issues with any of eHealth Exchange's...
Login or Create an Account to see details.
Operations
I know of absolutely no initial or ongoing training for eHealth Exchange because the system is...
Login or Create an Account to see details.
Loyalty, Product
With eHealth Exchange, I would love to have standards for the way we exchange data. Right now, every...
Login or Create an Account to see details.
Relationship, Product
I don't know that eHealth Exchange has done anything with new technology. They provide valuable...
Login or Create an Account to see details.
Value
Connecting with eHealth Exchange was worth the effort.
Login or Create an Account to see details.
Product
eHealth Exchange is behind the scenes, so it isn't a hands-on application. eHealth Exchange is the...
Login or Create an Account to see details.
Value
The vendor avoids charging us for every little thing, but we are awfully careful too. It is almost...
Login or Create an Account to see details.
Operations
During our implementation, eHealth Exchange was really good at staying in their lane and not...
Login or Create an Account to see details.
Relationship
eHealth Exchange is pretty proactive in notifying us of any issues that might come up. When they...
Login or Create an Account to see details.
Product
One thing that eHealth Exchange could improve is their ability to not just exchange information from...
Login or Create an Account to see details.
Loyalty
eHealth Exchange being one of the first designated QHINs from the ONC is really helpful. That is a...
Login or Create an Account to see details.
Loyalty
eHealth Exchange could have potentially done a better job of pushing for image exchange as a use...
Login or Create an Account to see details.
Operations
eHealth Exchange has frequent and useful trainings. They stick to the most valuable content. They...
Login or Create an Account to see details.
Loyalty, Value
eHealth Exchange is great, but we have had to adapt a little. We have had to mold ourselves just a...
Login or Create an Account to see details.
Relationship
eHealth Exchange is very responsive and knowledgeable. Whenever we have an issue that we need to...
Login or Create an Account to see details.
Relationship, Operations
When we had to expand the hub, eHealth Exchange gave us great support. We exchange things with...
Login or Create an Account to see details.
Relationship, Operations, Value
In terms of driving tangible outcomes, eHealth Exchange is great. But this year has been pivotal...
Login or Create an Account to see details.
Relationship
eHealth Exchange is a really good partner. They are so responsive from a communication standpoint....
Login or Create an Account to see details.
Relationship
I have always been pretty favorable of eHealth Exchange over the years. They keep most of their...
Login or Create an Account to see details.
Value
Regarding receiving our money's worth, eHealth Exchange is good. We don't like to pay for anything....
Login or Create an Account to see details.
Relationship
eHealth Exchange is very communicative through email. Their responsiveness when contacted via the...
Login or Create an Account to see details.
Loyalty
eHealth Exchange eventually is not part of our long-term plans. With the advent and TEFCA, I am...
Login or Create an Account to see details.
Operations
eHealth Exchange really didn't give us any training ever.
Login or Create an Account to see details.
Loyalty, Product
I am only using eHealth Exchange for Social Security and the DoD. They meet my need for that. I am...
Login or Create an Account to see details.
Relationship, Product
In terms of the product working, I have had no complaints from my end users. There has been some...
Login or Create an Account to see details.
Product
eHealth Exchange is great. They have a great network. They don’t have any technology challenges. The...
Login or Create an Account to see details.
Loyalty, Product
eHealth Exchange could improve the transactions that are allowed on the network. I hate CCDs. They...
Login or Create an Account to see details.
Relationship, Product
Every endpoint on eHealth Exchange's network can set their own privacy rules and response...
Login or Create an Account to see details.
Product
eHealth Exchange's solution is a query and retrieval system. We have to go look for data. It is not...
Login or Create an Account to see details.
Relationship
eHealth Exchange's system is a utility product that runs in the background, so we don't have a lot...
Login or Create an Account to see details.
Relationship, Operations
I work with eHealth Exchange a lot, and they are a great group. They do a really good job of telling...
Login or Create an Account to see details.
Relationship
With eHealth Exchange, their team is small enough that I am sure things would get escalated as...
Login or Create an Account to see details.
Loyalty
Our needs today are much more expansive than what the current products are prepared to support....
Login or Create an Account to see details.
Relationship, Product
There is really not much new technology, and maybe eHealth Exchange does more than we engage with...
Login or Create an Account to see details.
Relationship
eHealth Exchange could have better support. It is very difficult to find which support email we...
Login or Create an Account to see details.
Culture, Relationship, Product
eHealth Exchange is a national network. That is what we engage with them for. The way that they...
Login or Create an Account to see details.
Loyalty
We would buy the solution again because eHealth Exchange is the only national network that provides...
Login or Create an Account to see details.
Loyalty, Relationship
With the exception of one hiccup, we have received great service from the vendor. The vendor has...
Login or Create an Account to see details.
Loyalty
There is a restructuring of the system's model that has come into play for some new regulations. I...
Login or Create an Account to see details.
Loyalty
eHealth Exchange has really increased our ability to reach other facilities. When we didn't have...
Login or Create an Account to see details.
Culture
eHealth Exchange is exactly what the vendor says it is. The vendor describes how many people it can...
Login or Create an Account to see details.
Value
eHealth Exchange is a flat rate, so we pay based on the size of our hospital. The amount we pay is...
Login or Create an Account to see details.
Operations
Our implementation of the system years ago was super easy. We have regular calls with the vendor...
Login or Create an Account to see details.
Operations
We didn't do a lot of training for eHealth Exchange, but we probably could have gotten more...
Login or Create an Account to see details.
Relationship
eHealth Exchange is part of the TEFCA project. They are helping on-ramp clients. I have seen emails...
Login or Create an Account to see details.
Relationship
I have only done a few support tickets with eHealth Exchange, and there have been a couple that have...
Login or Create an Account to see details.
Operations, Product, Value
When we went live on eHealth Exchange, we received a lot of very positive feedback from our...
Login or Create an Account to see details.
Loyalty, Relationship, Product
The vendor is working very hard on some security issues that have been rather troubling. It appears...
Login or Create an Account to see details.
​
Preferences