eHealth Exchange Commentary

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The only use case that eHealth Exchange will return queries for is treatment. They will not return...

eHealth Exchange does provide support, but it's on their timeline. To score them higher for support,...

I would buy eHealth Exchange again. And I would certainly recommend them. They are a major player....

Our experience with eHealth Exchange has been a roller coaster. They have a large breadth and depth...

In terms of returning documents for our participants, eHealth Exchange does a reasonably good job of...

We're kind of all in with what the vendor is doing and would choose this solution again. We know...

The vendor’s team is always coming up with new notices of policy changes or technology changes. They...

The functionality of eHealth Exchange is very similar to when we first started, and it runs fairly...

Every organization is very different. There are different types of data, and there are different...

Learning how to use eHealth Exchange is part of our basic training, at least from the user...

There is a difference between how the vendor markets the hub for eHealth Exchange and the reality,...

eHealth Exchange really has the market on connectivity with federal entities like the VA and the...

eHealth Exchange does have baseline standards that they require, and they do a good job of providing...

eHealth Exchange is fairly standard for the market in terms of vendor response times. Sometimes we...

A big reason we decided to go with eHealth Exchange is that they are not for-profit. They are...

eHealth Exchange provides good support, from the CEO down. Everyone is so responsive to support...

We've been a longtime partner with eHealth Exchange, and we appreciate how they've adapted to change...

The solution is very important for our connectivity with various federal agencies.

eHealth Exchange has some limitations. We are unable to push messages because the solution only...

eHealth Exchange is our primary method for exchanging with federal agencies, such as the SSA,...

eHealth Exchange's solution really hasn’t had any price increases, but I have received some notices...

I would like eHealth Exchange to consistently join our implementation calls as participants and...

eHealth Exchange's vendor has been a consistent partner with us. We haven't had any impactful...

Whenever we have had issues with the solution, we have been able to get a hold of someone fairly...

eHealth Exchange is not really good at sharing before they release something, so there are...

Some of eHealth Exchange’s requirements are outdated, so we had an issue where the vendor needed us...

eHealth Exchange tends to release new requirements, like new operating policies and procedures, but...

eHealth Exchange does well with their presence and all of the things they share with us online....

The support from eHealth Exchange is wonderful. The higher-ups jump in when we experience issues....

The cost of eHealth Exchange's system was much lower than the cost of other systems. We didn't want...

I would 100% recommend eHealth Exchange's system. When I think about TEFCA and the vendor's QHIN...

From a technical standpoint, the system works great. However, from a usability standpoint, the...

eHealth Exchange does pretty well with being proactive. Their executive involvement is fairly...

eHealth Exchange could be a little more proactive with the training. We have to ask to get a lot of...