
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
We do have some patients that prefer to keep using Elation Health Telehealth, so if it will be a...
Login or Create an Account to see details.
A lot of a patient's experience with the product has to do with whether they have a good internet...
Login or Create an Account to see details.
I never did telehealth before the pandemic. When the pandemic hit, Elation Health didn’t have...
Login or Create an Account to see details.
Elation Health Telehealth is absolutely part of my long-term plans because telehealth is here to...
Login or Create an Account to see details.
I was super impressed when Elation Health added the telehealth function because they didn't change...
Login or Create an Account to see details.
Everything with Elation Health Telehealth has been pretty easy, so I have hardly had to do any...
Login or Create an Account to see details.
I chose Elation Health Telehealth because of its integration capabilities. That is the strongest...
Login or Create an Account to see details.
Most of my messages to Elation Health’s support team are answered within a day. That is reasonable...
Login or Create an Account to see details.
Starting up the system was seamless. Within one day, the system was running and working perfectly....
Login or Create an Account to see details.
The only problem I have had is with Elation Health Telehealth's appointment reminders not sending...
Login or Create an Account to see details.
I don't have any sort of measured outcome of my overall success. I just have anecdotal examples of...
Login or Create an Account to see details.
There is a small group of patients that are technically challenged. However, for most patients who...
Login or Create an Account to see details.
We were very happy and grateful for how quickly the vendor rolled out the product and how easy...
Login or Create an Account to see details.
What I appreciate about this company's product compared to previous products that we have used is...
Login or Create an Account to see details.
The biggest limitation of the product is just how reliable the internet network is. When I have had...
Login or Create an Account to see details.
Not all patients are able to use the product. The product’s video connection is through Zoom, some...
Login or Create an Account to see details.
The product was set up very quickly. The vendor's documentation and workflow are straightforward and...
Login or Create an Account to see details.
We weren't thinking about doing telehealth at all until Elation Health released a solution for it....
Login or Create an Account to see details.
Elation Health Telehealth works well. It has good screen quality, and the audio works well. The...
Login or Create an Account to see details.
We jumped into using the product; it didn't take much training. We used a FAQ section of the...
Login or Create an Account to see details.
Because of the way the product is organized, we can follow important data very closely. I have never...
Login or Create an Account to see details.
The solution is linked to our scheduling module. The person who answers the phone can schedule a...
Login or Create an Account to see details.
The product is really easy to use, and it integrates great with Elation Health's EMR. We are able to...
Login or Create an Account to see details.
The patients like that they can see their doctors face-to-face rather than just having a phone call....
Login or Create an Account to see details.
Setting up the system was super easy. We had been using another telehealth solution before, so we...
Login or Create an Account to see details.
We have the telehealth system, but we would like more virtual services. We have virtual pay...
Login or Create an Account to see details.
Elation Health's system is so much easier to use and more functional within the chart than other...
Login or Create an Account to see details.
Elation Health's app has very limited functionality. Their competitors have better apps. When I am...
Login or Create an Account to see details.
It is easy and straightforward to log on to Elation Health Telehealth and do the visit. I like the...
Login or Create an Account to see details.
I really like Elation Health Telehealth because the patient is just in the virtual waiting room, and...
Login or Create an Account to see details.
Patients cannot do bill pay through Elation Health Telehealth. I have to set up a way for them to...
Login or Create an Account to see details.
Sometimes there are technology issues with the product. That has nothing to do with Elation Health...
Login or Create an Account to see details.
One of the drawbacks with Elation Health is that they knew they needed to do telehealth but stalled...
Login or Create an Account to see details.
The implementation was easy. We had a 30-minute demo. We just needed to change a few things.
Login or Create an Account to see details.
Doing the Zoom calls via Elation Health's system has been great. Elation Health made things really...
Login or Create an Account to see details.
We definitely have more patient visits and outcomes with Elation Health's system. When patients say...
Login or Create an Account to see details.
When Elation Health put the Zoom functionality within their system, we were able to use the same...
Login or Create an Account to see details.
The system does what I need it to do, and it is pretty reliable. Elation Health’s telehealth system...
Login or Create an Account to see details.
The system makes a dramatic difference because people who live far away don’t have to drive to see...
Login or Create an Account to see details.
One of the things that the pandemic has shown us is how effective Elation Health's system can be. I...
Login or Create an Account to see details.
The training must have been pretty effective because I don’t remember having any frustration or...
Login or Create an Account to see details.
Elation Health's product is part of our long-term plans because I don't think we are going to change...
Login or Create an Account to see details.
The vendor doesn’t nickel-and-dime. There is a flat monthly fee, and the vendor continues to update...
Login or Create an Account to see details.
Elation Health's system does everything the vendor said it would do. The product integrates with our...
Login or Create an Account to see details.
Sending and resending links to patients is an issue we have. I am not sure whether that is on our...
Login or Create an Account to see details.
The vendor could improve in terms of updating pharmacies, medications, and templates. That has been...
Login or Create an Account to see details.
When Elation Health gave me the walk-through, it seemed like the person who was doing the demo was a...
Login or Create an Account to see details.
In every solution I come across, there are some issues that can be improved. Organizations just have...
Login or Create an Account to see details.
Since Elation Health has increased their clientele, it sometimes takes a day or two for them to get...
Login or Create an Account to see details.
In terms of ease of use, the product is simple. The vendor has added some patient invoicing...
Login or Create an Account to see details.
It is sometimes difficult to connect the audio and video at the same time. That has been a little...
Login or Create an Account to see details.
It is not great having a telehealth solution that is independent of the EMR, having to figure out...
Login or Create an Account to see details.
It was challenging to remember how to deliver the link to the patient out of Elation Health...
Login or Create an Account to see details.
Preferences