Elation Telehealth Commentary
Filtered view: All
Subject Expert
Schafer Jackson
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship
If someone is already using Elation Health products, Elation Telehealth is very simple and...
Login or Create an Account to see details.
Value
Elation Telehealth is not the cheapest, but the money is reasonably well spent for what we are...
Login or Create an Account to see details.
Product
With Elation Telehealth, users just click a button, and it opens. It is pretty easy.
Login or Create an Account to see details.
Operations, Product
For a lot of what we are doing, people have to do telehealth. That is really the only way they are...
Login or Create an Account to see details.
Operations, Product
For our use case, using Elation Telehealth for multiparty scenarios did not work at all. It was very...
Login or Create an Account to see details.
Product
Elation Health integrates Zoom so efficiently that there is just one click. If a patient is familiar...
Login or Create an Account to see details.
Relationship
Elation Telehealth is just a basic thing. I have no issues with Elation Telehealth. There were very...
Login or Create an Account to see details.
Product
In terms of product quality, the user interface is one issue with Elation Telehealth. Templating...
Login or Create an Account to see details.
Relationship
Elation Health could definitely use some help with support. It would be nice to be able to call...
Login or Create an Account to see details.
Product
I'm very satisfied with the impact of the solution on the patient experience. The only issue I have...
Login or Create an Account to see details.
Value
As MIPS reporting has become more important, Elation Health has upgraded things. And when telehealth...
Login or Create an Account to see details.
Relationship
I don’t have many issues with Elation Health, but there is no regular contact. We don't have a...
Login or Create an Account to see details.
Product
The platform is super easy to use. It works exactly like Elation Health said it would. Patients...
Login or Create an Account to see details.
Operations
The implementation was an automatic add-on to our platform, so we didn't have to do anything....
Login or Create an Account to see details.
Product
Elation Telehealth integrates well with Elation Health’s full system, but there are some issues....
Login or Create an Account to see details.
Product, Value
The impact of Elation Telehealth has been positive because it allows people to more easily fit...
Login or Create an Account to see details.
Relationship
I have had a couple of times when the vendor has responded a little slowly to my issues.
Login or Create an Account to see details.
Operations, Product
Elation Telehealth is not as challenging as we would expect. We got it, we logged in, and the...
Login or Create an Account to see details.
Product
The tricky part with telehealth is incorporating other people. We have to send them an email invite,...
Login or Create an Account to see details.
Relationship, Product
I would like Elation Health to make some improvements to their specifications for different types of...
Login or Create an Account to see details.
Product
Elation Telehealth always works well and does a good job. The product has been advertised to do...
Login or Create an Account to see details.
Relationship, Product
We have to access a certain report for our state. In the past, there was another person going...
Login or Create an Account to see details.
Product
Incoming faxes are clogging our system. A person has to take a file and upload it to the patient's...
Login or Create an Account to see details.
Loyalty, Relationship
I have some ideas that I have been wanting to talk to Elation Health about, and I know that they...
Login or Create an Account to see details.
Relationship
I really don’t have any complaints about Elation Telehealth. I don’t know that I have needed any...
Login or Create an Account to see details.
Loyalty
We started out using another telehealth solution and switched to Elation Telehealth for the...
Login or Create an Account to see details.
Loyalty
The billing rates for Elation Telehealth are high, but I don’t have the time or the energy to set up...
Login or Create an Account to see details.
Operations
I was never trained on Elation Telehealth. It is pretty self-explanatory, and it does not need much...
Login or Create an Account to see details.
Relationship
The turnaround time for Elation Health to call us back is good. Their support is far better than...
Login or Create an Account to see details.
Relationship
Elation Health is constantly on top of new rules or regulations. They are always sending out notices...
Login or Create an Account to see details.
Relationship, Product
Elation Telehealth is very user friendly, and we haven’t had any problems with it.
Login or Create an Account to see details.
Loyalty, Operations
Our staff had training on Elation Telehealth, but the platform is powered by Zoom, so it is pretty...
Login or Create an Account to see details.
Product
There are some things within Elation Telehealth that could be improved, such as allowing users more...
Login or Create an Account to see details.
Product
I would like an interface in Elation Telehealth where I could send patients a link for them to...
Login or Create an Account to see details.
Culture, Relationship
It is hard to get in touch with Elation Health when we need something. The vendor has been good at...
Login or Create an Account to see details.
Value
I would love Elation Telehealth’s price point to be better, but I know the vendor is probably...
Login or Create an Account to see details.
​
Featured Reports
Preferences