Leksell Gamma Knife Icon Comments

 

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Current Time Inside Cache Tag Helper: 10/27/2020 11:48:40 AM and Model.EvProductId = 212645

Commentary Summary

Positive
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Neither
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User Commentary

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Director

Functionality and Upgrades

We have a strong referral base for head and neck procedures, so we keep our Leksell Gamma Knife Icon...

Oct 2020
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Director

Relationship

The field service engineer and our account manager are excellent. We have full support from Elekta.

Oct 2020
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VP/Other Executive

Functionality and Upgrades

The Leskell Gamma Knife has always offered the best radiation therapy for the head and neck, so when...

Oct 2020
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VP/Other Executive

Service and Support

I have to give Elekta credit. We went through a significant upgrade during the pandemic and ran into...

Oct 2020
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CEO/President

ROI / Cost (care and feeding)

We have loved having the product. We went into it with eyes wide open. We were really cautious and...

Jun 2020
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CEO/President

Lessons Learned

I would be likely to recommend the product, but it isn't for everyone. Depending on a facility's...

Jun 2020
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Manager

Technology

The uptime is tremendous; it is about 99.9%. The throughput is predictable, and the volume of...

May 2020
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Manager

Service and Support

I have a service contract with Elekta. I call the vendor when I have any problems, and my support...

May 2020
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Director

Functionality and Upgrades

We have completed our upgrade to the Elekta product. The results are nice, and so far, we are happy...

Dec 2019
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Director

Functionality and Upgrades

I just went through training for the product at another institution. There I learned that most...

Dec 2019
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Director

Functionality and Upgrades

There are some changes to the workflow, but they actually make the workflow easier, and the...

Dec 2019
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CEO/President

Functionality and Upgrades

We love the Leksell Gamma Knife Icon. I was really nervous when we bought it because the investment...

Aug 2019
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Physicist

ROI / Cost (care and feeding)

I don't feel like Elekta nickel-and-dimes us. We are paying a fortune for the service contract,...

May 2019
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Physicist

Implementation and Training

At first, the product isn't easy to use, but it gets easier once people learn it. To me, the product...

May 2019
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Physicist

Other Observations & Comments

We have the latest technology. Elekta has a new machine, which is called the Leksell Gamma Knife...

May 2019
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Physicist

Service and Support

Elekta has a very good QA system. After someone comes here, Elekta immediately sends us a...

May 2019
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Physicist

Functionality and Upgrades

We have had very good results with the product. We have never had to send patients back home because...

May 2019
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Physicist

Lessons Learned

I don't anticipate any problems unless something really bad happens with Elekta, such as their...

May 2019
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Director

Lessons Learned

I absolutely would recommend the Leksell Gamma Knife Icon to a peer or friend. In fact, I recommend...

May 2019
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Director

Relationship

We have a really good team who works with us. The team members are always very professional and work...

May 2019
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Director

Technology

We have found that the Leksell Gamma Knife Icon falls right in line when it comes to having a solid...

May 2019
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Director

Functionality and Upgrades

If a patient has a brain lesion that can be treated with the product, nothing else can compare to...

May 2019
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Director

Win/Loss - Why they were selected (by current clients)

We are really pleased with the Leksell Gamma Knife Icon, and we find it to be a nice upgrade from...

May 2019
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Physicist

Service and Support

Elekta supports us very well, and we have a local service person who is very seasoned. This person...

May 2019
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Physicist

Interfacing and Integration

The record and verify portions of the Leksell Gamma Knife Icon haven't been integrated very well....

May 2019
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COO

Future Outlook

We have the latest version of the Leksell Gamma Knife, and we love having it for brain treatments....

May 2019
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COO

Technology

The Leksell Gamma Knife has been very reliable, and we have not had any downtime since we went live.

May 2019
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COO

Service and Support

Elekta's team is really good with field service, and if the team needs to schedule maintenance,...

May 2019
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VP/Other Executive

ROI / Cost (care and feeding)

We began installing an upgraded version of the Leksell Gamma Knife. We are very satisfied with...

May 2019
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VP/Other Executive

Relationship

Elekta has kept almost all of their promises, and I certainly don't have any outstanding issues with...

May 2019
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VP/Other Executive

Functionality and Upgrades

Elekta really needs to work on improving long-term storage and creating an independent database. We...

May 2019
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VP/Other Executive

Service and Support

I would love to see Elekta make some improvements to their support, even though we don't contact...

May 2019
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Manager

Relationship

When I call Elekta to have the machine serviced, they are very quick. The executives probably only...

Mar 2019
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Manager

Service and Support

We have a service contract with Elekta. If something breaks, Elekta is responsive, and they get the...

Mar 2019
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Manager

Future Outlook

With fractionated cases for multiple tumors, we have to plan and replan. The process is cumbersome...

Mar 2019
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Manager

Technology

The Leksell Gamma Knife Icon is rarely down. The uptime for the Leksell Gamma Knife Icon is around...

Mar 2019
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Manager

Functionality and Upgrades

The Leksell Gamma Knife Icon is a solid tool. It is already good, and it should get better with the...

Mar 2019
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Manager

Functionality and Upgrades

One weakness of the Leksell Gamma Knife Icon is that we need both a neurosurgeon and a radiation...

Mar 2019
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Manager

ROI / Cost (care and feeding)

The return on investment with the Leksell Gamma Knife Icon is good. Dedicated neurosurgery and...

Mar 2019
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