EnableComp Complex Claims Services Commentary

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The executive team at EnableComp is fine. They've changed, but if you escalate an issue to them,...

In our state, there is a lot of pushback from payers because their expectations are not the same as...

EnableComp does talk to us about opportunities and what's going on in other areas, even though we...

We're having more claims come back into our bucket, even though we're paying EnableComp to resolve...

We actually asked EnableComp for some additional reporting changes at our last meeting. They meet...

We've tried to work with EnableComp by giving them different opportunities. We've talked to them...

The relationship I have with EnableComp has deteriorated. The person I worked with the most got...

EnableComp does an automated adjustment regularly, but recently, the adjustment file didn't come...

Cash is king. While we see cash coming in the door, EnableComp is always getting the highest...

I would still utilize EnableComp for workers' compensation claims, but only for what they do best,...

EnableComp's management structure and who we work with has changed quite often. People have left,...

When EnableComp changed their private equity firm, they obviously rolled out all these new services....

EnableComp does good reporting. The reports are fine.

I gave EnableComp so much time to improve. Long story short, the aging in the A/R motor vehicle...

The A/R is aging. Even in our recent performance review, EnableComp admitted that their A/R is above...

EnableComp's reporting is pretty good, but we are not getting our MVA claims settled in a timely...

The consultants from EnableComp are great. We have a fairly new consultant who's been with us for a...

For our VA claims, we add the authorization to every claim. The claims are uploaded into a solution...

I can’t say I would buy EnableComp's services again due to their lack of thoroughness, their...

EnableComp relies on their system too much. Looking at aged claims, we can see when people have been...

We are concerned about the way EnableComp reports their findings to us in terms of expected payment...

In terms of outcomes, EnableComp does a good job. They just don't excel or exceed expectations on...

EnableComp could be more thorough in working the accounts. EnableComp imports our accounts into...

Maybe this is the case with all firms, but I like firms to be partners. I would prefer them to call...

EnableComp is the only really large firm that I use and that I'm going to stick with because they...

EnableComp is the perfect firm. They do everything, so all I do is get money. That is nice. A lot of...

I would tell others considering using EnableComp that they have had a lot of changes. They upload...

Providers need to be very careful about EnableComp charging for claims that we're actually doing all...

EnableComp isn't part of our long-term plan; I'm not satisfied. We've lost money because they don't...

With account management, EnableComp is good about getting back to us. They just always have a lot of...

With EnableComp, at times, there is a disconnect between the operations folks and the executive...

We don't have any concerns with the EnableComp reporting package. Also, EnableComp has been very...

EnableComp does a good job of reporting. I don't know whether I would use EnableComp again because...

I would purchase the services again through EnableComp because I can't hire the number of resources...

We have had a lot of issues with the enrollment side with EnableComp, and that hinders our ability...

I have a high level of expectation, and EnableComp understands that. When we bring in a partner to...

I'm usually really happy with the folks that I directly work with at EnableComp because they are...

This year, we have made a lot of progress. EnableComp has acknowledged gaps in our process and is...

EnableComp has grown leaps and bounds in terms of their reporting, but we still have gaps. If I'm...

EnableComp has a standard reporting layout, but we have made specific requests for additional items...

The outcome we are seeing from using EnableComp's services is that more of our A/R is being reviewed...

While there are concerns about the firm's timeliness of review, that doesn’t change my overall...

We had an issue with EnableComp's services in that some items were being logged and returned to us...

EnableComp is knowledgeable in completing workers’ compensation reviews, but the timeliness of...

EnableComp’s notes are not coming over right now to our in-house system, so we have asked them to...

EnableComp changed account managers, so I met with them, and they were extremely helpful. They said...

In terms of receiving our money's worth, the issue is probably not with EnableComp; it is probably...

EnableComp’s staff is Johnny-on-the-spot. When we send them an email, they usually get on it pretty...

We recently pulled a certain service back in-house, and ideally, given the amount of money that I'm...

EnableComp reporting is driven by claim numbers. And our system is driven by account numbers that...

Motor-vehicle claims are a nightmare, and I honestly don't know that I have dealt with any firm that...

Out-of-state Medicaid has so many challenges. If someone is not enrolled in every state, things...

With EnableComp, A/R aging gets really old for VA claims and out-of-state Medicaid workers’ comp. I...

Even though we have issues, EnableComp still does complex claims better than we did internally. We...

We meet with EnableComp’s system leader and have reviews with them. They are very good. It is good...

The main issue for EnableComp has been that accounts are being returned too quickly. With workers’...

EnableComp does a really good job of getting our claims worked and paid pretty quickly. They are...

EnableComp's prices are on the high side, but they do provide good service.

We have had people reach out from EnableComp’s highest level. They came in and asked for a visit...

We had some communication challenges with the firm, but they have improved. Our relationship manager...

We will probably do an RFP for this work in the future, and we may end up staying with EnableComp,...

Workers' comp has been a bit of a challenge with EnableComp. There has been a real challenge with...

EnableComp was one of the most responsive firms, and things were very strong. We went live with...

EnableComp does a really good job with VA claims. But with the trending parts, there are some things...

The firm's invoicing is fair. We aren't overly charged if we ask the firm to do something...

EnableComp has a very collaborative team. I love their transparency as they talk about what could...

The firm does a really good job with workers' comp. EnableComp was very helpful with some changes...

I love the relationship we have with the person we work with from EnableComp. That person keeps...

EnableComp definitely has a lot of experience and knowledge in the complex claims market. They are a...

EnableComp has a good program. I have confidence in their skills in the complex claims market. I...

EnableComp’s reporting meets our needs. The firm brings AI technology and has shared ideas and...

EnableComp just does a good job. They have done workers' comp for a long time, and we know that they...

As EnableComp is working our A/R, they may find health insurance that we did not have on the account...

I have somebody that I have worked with for years from the firm. They have helped with t he process...

We get a regular reporting package from EnableComp that seems pretty boilerplate, so it is not all...

The familiar faces have been helpful; we already have trust developed, and the people’s specialized...

I have gone to the firm a couple of times recently to say that we saw something on an account, and...

We don’t utilize the firm for a ton, and likewise, we don't really engage a ton with them. They are...

We are pretty hands-off with the firm. EnableComp is pretty self-sufficient. I think some of my...

EnableComp’s rate structure is very reasonable compared to some of our other firms that work our A/R...

EnableComp is great. They are probably one of the easiest firms that we work with, if not the...

One of the things that EnableComp has that we appreciate is a huge database of employers specific to...

EnableComp has performed better than we do when we manage the work in-house, so that is certainly a...

The outcomes we are seeing from EnableComp’s service are definitely their improved performance over...

EnableComp definitely demonstrates that they have our long-term interest at heart. Their goal is to...

EnableComp needs to stop requesting all of my data to data mine and build out new proposals. That is...

The implementation person from EnableComp is the best I have ever worked with. The team from...