EnableComp Complex Claims Services Commentary

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I can’t say I would buy EnableComp's services again due to their lack of thoroughness, their...

EnableComp relies on their system too much. Looking at aged claims, we can see when people have been...

We are concerned about the way EnableComp reports their findings to us in terms of expected payment...

In terms of outcomes, EnableComp does a good job. They just don't excel or exceed expectations on...

EnableComp could be more thorough in working the accounts. EnableComp imports our accounts into...

Maybe this is the case with all firms, but I like firms to be partners. I would prefer them to call...

EnableComp is the only really large firm that I use and that I'm going to stick with because they...

EnableComp is the perfect firm. They do everything, so all I do is get money. That is nice. A lot of...

I would tell others considering using EnableComp that they have had a lot of changes. They upload...

Providers need to be very careful about EnableComp charging for claims that we're actually doing all...

EnableComp isn't part of our long-term plan; I'm not satisfied. We've lost money because they don't...

With account management, EnableComp is good about getting back to us. They just always have a lot of...

With EnableComp, at times, there is a disconnect between the operations folks and the executive...

We don't have any concerns with the EnableComp reporting package. Also, EnableComp has been very...

EnableComp does a good job of reporting. I don't know whether I would use EnableComp again because...

I would purchase the services again through EnableComp because I can't hire the number of resources...

We have had a lot of issues with the enrollment side with EnableComp, and that hinders our ability...

I have a high level of expectation, and EnableComp understands that. When we bring in a partner to...

I'm usually really happy with the folks that I directly work with at EnableComp because they are...

This year, we have made a lot of progress. EnableComp has acknowledged gaps in our process and is...

EnableComp has grown leaps and bounds in terms of their reporting, but we still have gaps. If I'm...

EnableComp has a standard reporting layout, but we have made specific requests for additional items...

The outcome we are seeing from using EnableComp's services is that more of our A/R is being reviewed...

While there are concerns about the firm's timeliness of review, that doesn’t change my overall...

We had an issue with EnableComp's services in that some items were being logged and returned to us...

EnableComp is knowledgeable in completing workers’ compensation reviews, but the timeliness of...

EnableComp’s notes are not coming over right now to our in-house system, so we have asked them to...

EnableComp changed account managers, so I met with them, and they were extremely helpful. They said...

In terms of receiving our money's worth, the issue is probably not with EnableComp; it is probably...

EnableComp’s staff is Johnny-on-the-spot. When we send them an email, they usually get on it pretty...

With EnableComp, A/R aging gets really old for VA claims and out-of-state Medicaid workers’ comp. I...

Even though we have issues, EnableComp still does complex claims better than we did internally. We...

We meet with EnableComp’s system leader and have reviews with them. They are very good. It is good...

The main issue for EnableComp has been that accounts are being returned too quickly. With workers’...

EnableComp does a really good job of getting our claims worked and paid pretty quickly. They are...

EnableComp's prices are on the high side, but they do provide good service.

We have had people reach out from EnableComp’s highest level. They came in and asked for a visit...

We had some communication challenges with the firm, but they have improved. Our relationship manager...

We will probably do an RFP for this work in the future, and we may end up staying with EnableComp,...

Workers' comp has been a bit of a challenge with EnableComp. There has been a real challenge with...

EnableComp was one of the most responsive firms, and things were very strong. We went live with...

EnableComp does a really good job with VA claims. But with the trending parts, there are some things...

The firm's invoicing is fair. We aren't overly charged if we ask the firm to do something...

EnableComp has a very collaborative team. I love their transparency as they talk about what could...

The firm does a really good job with workers' comp. EnableComp was very helpful with some changes...

I love the relationship we have with the person we work with from EnableComp. That person keeps...

EnableComp definitely has a lot of experience and knowledge in the complex claims market. They are a...

EnableComp has a good program. I have confidence in their skills in the complex claims market. I...

EnableComp’s reporting meets our needs. The firm brings AI technology and has shared ideas and...

EnableComp just does a good job. They have done workers' comp for a long time, and we know that they...

As EnableComp is working our A/R, they may find health insurance that we did not have on the account...

I have somebody that I have worked with for years from the firm. They have helped with t he process...

We get a regular reporting package from EnableComp that seems pretty boilerplate, so it is not all...

The familiar faces have been helpful; we already have trust developed, and the people’s specialized...

I have gone to the firm a couple of times recently to say that we saw something on an account, and...

We don’t utilize the firm for a ton, and likewise, we don't really engage a ton with them. They are...

We are pretty hands-off with the firm. EnableComp is pretty self-sufficient. I think some of my...

EnableComp’s rate structure is very reasonable compared to some of our other firms that work our A/R...

EnableComp is great. They are probably one of the easiest firms that we work with, if not the...

One of the things that EnableComp has that we appreciate is a huge database of employers specific to...

EnableComp has performed better than we do when we manage the work in-house, so that is certainly a...

The outcomes we are seeing from EnableComp’s service are definitely their improved performance over...

EnableComp definitely demonstrates that they have our long-term interest at heart. Their goal is to...

EnableComp needs to stop requesting all of my data to data mine and build out new proposals. That is...

The implementation person from EnableComp is the best I have ever worked with. The team from...

EnableComp is very communicative. We have status calls with them on a regular basis. We do a regular...

I would tell others looking at EnableComp that they communicate well and are very accommodating. The...

I would like to see a little more feedback on EnableComp’s VA line. Sometimes the feedback is a...

We have a scheduled call with EnableComp where we pretty much constantly push the firm. While a few...

Overall, the project looks great, but if we look at individual hospitals, there are a couple of...

I would tell other organizations to set a very strict set of expectations during the go-live on...

We worked with one person for a couple of years and had a great rapport with great follow-up and...

EnableComp has made some changes that we asked for. It did take them a few tries to get what we were...

EnableComp has knowledge, but I don't know that they know more than I do. We are teaching them how...

Having the firm come visit us is not necessary for me. I'm not one of those people who need to have...

We have had some pain points in the last year. There was a time that EnableComp was not receiving...

We have a really good relationship with EnableComp's IT team. We have watched to make sure that we...

I am a fan of EnableComp’s workers' compensation. I would hire the firm again for workers' comp....

I'm concerned about EnableComp’s recent private equity purchase of their company. The firm has lost...

EnableComp only sees our organization as an upsell opportunity right now. Half of our last...

We have received timely filing denials because of EnableComp holding onto accounts too long. That...

We have been a client of EnableComp forever, so there isn't any negotiation that happens anymore. We...