EnableComp Complex Claims Services
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
User Commentary
EnableComp always did a good job with general collections. I had no complaints whatsoever. We had a...
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We had meaningful status meetings with the firm about what was going on with the A/R. We also went...
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EnableComp does very well. We selected them for their expertise. EnableComp has attorneys on staff...
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Discontinuing our EnableComp contract really had nothing to do with performance. The decision was...
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EnableComp’s collections could have improved, but they were satisfactory.
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Most of the time, EnableComp exceeds expectations. They do a good job. They understand their niche...
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I am happy with EnableComp's service because I have a contact that is in touch with me on a regular...
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In the past, I have done training with EnableComp on a certain type of claim over Webex. I feel...
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EnableComp has helped us to increase revenue and decrease A/R days. We have been trending in the...
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EnableComp has done our claims for many years, and we have expanded our lines of business with them....
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EnableComp has a file share portal and their own SFTP. We submit our claims to EnableComp through...
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We regularly send EnableComp the inventory for every open claim we have submitted to them, and they...
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We have to stay on top of EnableComp to ensure they follow our standards of care or our standards of...
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There is a full implementation process each time we give EnableComp additional lines of work. We had...
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EnableComp could improve their turnaround on the VA claims. We did give EnableComp a lot of trash...
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Because of EnableComp's structure, our VA claims are being paid very well at this time because we...
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EnableComp doesn't dispute when we dispute the invoice. We have to watch that though because if they...
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Now that we know what is needed to get payers to pay the VA claims, I don't know that I would give...
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I have already found an error in EnableComp's invoice. They corrected the error, but it concerns me...
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The implementation and communication were very good. We had a good project manager from EnableComp.
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EnableComp should outline for us what the strategy is going to be in the future and what their focus...
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I rate EnableComp's executive involvement low simply because the executives were only involved in...
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EnableComp hasn't done anything that has wowed me. I am not sure that I am getting my money's worth...
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I like how EnableComp's reporting and questions are posed on a regular basis. We can review the...
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The biggest issue that I faced with EnableComp was claims getting to the wrong location. So just...
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EnableComp did such a great job with some claims that we brought them on for another type of claims...
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There is always room for EnableComp to improve our A/R days. The onus may not necessarily be all on...
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The only thing that is a little challenging with EnableComp is the training. Trying to get them used...
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EnableComp is supportive of their clients no matter what the need may be.
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We have a communication log that the firm sends to us regularly. We also have regular calls that are...
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EnableComp is one of our more responsive firms. I can’t say enough about their representative and...
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One thing that we usually see when we outsource services is the work is never truly gone from us;...
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Ever since I have been in this position and have been working with EnableComp directly, there have...
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It never ceases to amaze me how difficult of a process it can be to process workers' comp, attaching...
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EnableComp did fairly well when we worked through their setup. We worked with an implementation...
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One of the struggles we had with EnableComp was defining the scope of work that they were going to...
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We have seen some nice enhanced recovery with EnableComp. I can’t really quantify that, but they...
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There is no nickel-and-diming. What we pay EnableComp is really just based on their recoveries.
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EnableComp has done a fantastic job. We are extremely happy with their service. Our collection rate...
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I was familiar with the salespeople at EnableComp when they were with another company, so I trusted...
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I am constantly evaluating ROI with vendors. The world has changed in the last year, obviously, so I...
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On the new inventory with EnableComp, I would give them a B+. I would not give them an A. We still...
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EnableComp’s performance is based on the people they have working for them, and EnableComp has done...
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In my several decades of experience in revenue cycle, EnableComp has to be the most professional,...
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We pay EnableComp a contingent amount based on our collections. So they don’t get paid if we don’t...
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EnableComp is very involved. This is an extremely important project to them. To this day, their...
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After EnableComp finishes what they are working on, we may take the work back in-house or have...
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I feel comfortable with some of the current group from EnableComp. I am not comfortable with our...
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The types of claims that we do are very difficult to get processed and paid for. To top that off,...
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We have seen a big improvement since our EnableComp representative changed. Before, not much...
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EnableComp communicates very well. They touch base a lot and are very flexible. Whenever we ask them...
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EnableComp has been very flexible with fees and pricing. They definitely don't nickel-and-dime....
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The quality of the staff from EnableComp is better than it was. We have done a lot of education and...
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The biggest thing that EnableComp is doing is identifying the variances and underpayments related to...
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EnableComp charges based on collection, so we won't have a fluctuation in cost based on what we are...
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EnableComp has very good staff. I have not experienced any issues with them.
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EnableComp’s executives are very involved. They are on our recurring calls with the company.
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I would recommend EnableComp to another hospital facility without any issues. The biggest thing is...
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The biggest recommendation that I have for EnableComp is figuring out the next step to continue to...
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We have had a few different liaisons from EnableComp monitor our process. Until our current liaison...
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EnableComp tackles a wide range of claims types for us. We have been very pleased with the...
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