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EnableComp Complex Claims Services
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KLAS Research Director - Mac Boyter
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Mac Boyter

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mac.boyter@klasresearch.com

 
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Complex Claims Services 2020: Bringing Knowledge and Skills to the Claims Market
Complex Claims Services 2020:
Bringing Knowledge and Skills to the Claims Market
May 2020
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User Commentary

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Manager

In the past, I have done training with EnableComp on a certain type of claim over Webex. I feel...

Aug 2021
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Manager

EnableComp has helped us to increase revenue and decrease A/R days. We have been trending in the...

Aug 2021
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Analyst/Coordinator

EnableComp has done our claims for many years, and we have expanded our lines of business with them....

Aug 2021
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Analyst/Coordinator

EnableComp has a file share portal and their own SFTP. We submit our claims to EnableComp through...

Aug 2021
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Analyst/Coordinator

We regularly send EnableComp the inventory for every open claim we have submitted to them, and they...

Aug 2021
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Analyst/Coordinator

We have to stay on top of EnableComp to ensure they follow our standards of care or our standards of...

Aug 2021
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Analyst/Coordinator

There is a full implementation process each time we give EnableComp additional lines of work. We had...

Aug 2021
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Analyst/Coordinator

EnableComp could improve their turnaround on the VA claims. We did give EnableComp a lot of trash...

Aug 2021
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Analyst/Coordinator

Because of EnableComp's structure, our VA claims are being paid very well at this time because we...

Aug 2021
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Analyst/Coordinator

EnableComp doesn't dispute when we dispute the invoice. We have to watch that though because if they...

Aug 2021
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Analyst/Coordinator

Now that we know what is needed to get payers to pay the VA claims, I don't know that I would give...

Aug 2021
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Director

I have already found an error in EnableComp's invoice. They corrected the error, but it concerns me...

Aug 2021
||
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Director

The implementation and communication were very good. We had a good project manager from EnableComp.

Aug 2021
||
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Director

EnableComp should outline for us what the strategy is going to be in the future and what their focus...

Aug 2021
||
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Director

I rate EnableComp's executive involvement low simply because the executives were only involved in...

Aug 2021
||
(0)
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Director

EnableComp hasn't done anything that has wowed me. I am not sure that I am getting my money's worth...

Aug 2021
||
(0)
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Director

I like how EnableComp's reporting and questions are posed on a regular basis. We can review the...

Jul 2021
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Director

The biggest issue that I faced with EnableComp was claims getting to the wrong location. So just...

Jul 2021
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Director

EnableComp did such a great job with some claims that we brought them on for another type of claims...

Jul 2021
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Director

There is always room for EnableComp to improve our A/R days. The onus may not necessarily be all on...

Jul 2021
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Director

The only thing that is a little challenging with EnableComp is the training. Trying to get them used...

Jul 2021
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Manager

EnableComp is supportive of their clients no matter what the need may be.

Jul 2021
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Director

We have a communication log that the firm sends to us regularly. We also have regular calls that are...

Jul 2021
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Director

EnableComp is one of our more responsive firms. I can’t say enough about their representative and...

Jul 2021
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Director

One thing that we usually see when we outsource services is the work is never truly gone from us;...

Jul 2021
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Director

Ever since I have been in this position and have been working with EnableComp directly, there have...

Jul 2021
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Director

It never ceases to amaze me how difficult of a process it can be to process workers' comp, attaching...

Jul 2021
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Analyst/Coordinator

EnableComp did fairly well when we worked through their setup. We worked with an implementation...

Jul 2021
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Analyst/Coordinator

One of the struggles we had with EnableComp was defining the scope of work that they were going to...

Jul 2021
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Director

We have seen some nice enhanced recovery with EnableComp. I can’t really quantify that, but they...

Jul 2021
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Director

There is no nickel-and-diming. What we pay EnableComp is really just based on their recoveries.

Jul 2021
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Director

EnableComp has done a fantastic job. We are extremely happy with their service. Our collection rate...

Jul 2021
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VP/Other Executive

I was familiar with the salespeople at EnableComp when they were with another company, so I trusted...

Jul 2021
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VP/Other Executive

I am constantly evaluating ROI with vendors. The world has changed in the last year, obviously, so I...

Jul 2021
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VP/Other Executive

On the new inventory with EnableComp, I would give them a B+. I would not give them an A. We still...

Jul 2021
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VP/Other Executive

EnableComp’s performance is based on the people they have working for them, and EnableComp has done...

Jul 2021
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Director

In my several decades of experience in revenue cycle, EnableComp has to be the most professional,...

Jul 2021
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Director

We pay EnableComp a contingent amount based on our collections. So they don’t get paid if we don’t...

Jul 2021
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Director

EnableComp is very involved. This is an extremely important project to them. To this day, their...

Jul 2021
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Director

After EnableComp finishes what they are working on, we may take the work back in-house or have...

Jun 2021
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Director

I feel comfortable with some of the current group from EnableComp. I am not comfortable with our...

Jun 2021
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Director

The types of claims that we do are very difficult to get processed and paid for. To top that off,...

Jun 2021
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Manager

We have seen a big improvement since our EnableComp representative changed. Before, not much...

Jun 2021
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Manager

EnableComp communicates very well. They touch base a lot and are very flexible. Whenever we ask them...

Jun 2021
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Manager

EnableComp has been very flexible with fees and pricing. They definitely don't nickel-and-dime....

Jun 2021
||
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Manager

The quality of the staff from EnableComp is better than it was. We have done a lot of education and...

Jun 2021
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Director

The biggest thing that EnableComp is doing is identifying the variances and underpayments related to...

Jun 2021
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(0)
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Director

EnableComp charges based on collection, so we won't have a fluctuation in cost based on what we are...

Jun 2021
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(0)
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Director

EnableComp has very good staff. I have not experienced any issues with them.

Jun 2021
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(0)
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Director

EnableComp’s executives are very involved. They are on our recurring calls with the company.

Jun 2021
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Director

I would recommend EnableComp to another hospital facility without any issues. The biggest thing is...

Jun 2021
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(0)
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Director

The biggest recommendation that I have for EnableComp is figuring out the next step to continue to...

Jun 2021
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(0)
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Manager

We have had a few different liaisons from EnableComp monitor our process. Until our current liaison...

Jun 2021
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CFO

EnableComp tackles a wide range of claims types for us. We have been very pleased with the...

May 2021
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