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Engage HIT Implementation Leadership - Large Comments
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Subject Expert
Commentary Summary
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User Commentary
CIO
We had some really good staff members and some really poor staff members. There were pockets where...
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CIO
The vendor told us they could have a financial expert come out and provide specific information...
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CIO
Our executive is great to work with. But when that person gets involved, it causes a lot of...
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CIO
I don't consider our relationship with Engage to be a partnership. They aren't a long-term partner....
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CIO
The vendor doesn't provide a typical project management structure. I never got a Gantt chart or any...
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Director
Engage's consultants are nice. The amount of time that the consultants are willing to work with us...
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Director
Engage's executive involvement has been good. We meet regularly with the executives, and they...
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Director
I want to do everything with Engage. I am not looking to move away from their services. The proof is...
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Director
We reviewed the major players for our implementation, and we chose Engage. We got the impression...
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CIO
We requested a different leader, and we were hoping for someone that had more experience, but the...
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CIO
The vendor wasn't clear when they said we needed more resources for part of our project. We had to...
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CIO
Engage is pretty good overall. The implementation has gone fairly well. One reason we went with...
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CIO
We purchased some additional services that the vendor calls preimplementation planning. It really...
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CIO
We attempted to rely on Engage to guide us through the whole project, and we found out pretty...
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CIO
When we hire a consulting firm, the assumption we make is that the firm is the expert because they...
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CNO
One of Engage's contacts had regular calls with our project manager. That person was very engaged....
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CNO
There were a few areas where the vendor did not understand or communicate well about what challenges...
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CNO
Engage was incredibly savvy with our systems. They knew them really well. They had a lot of...
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CNO
The thing that I appreciate the most about Engage is that when they put a team on one of our...
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CIO
Engage's staff members have been great. The vendor can get someone on the phone if we need them to,...
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CIO
Engage has exceeded our expectations because of the convenience that using their company has...
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CIO
Engage has a plan for everything. They are very, very organized. We have had a lot of setbacks with...
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CIO
Our partnership with Engage is great. The vendor's leadership is in constant contact with us. We...
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Director
We had an issue early on with some aspects of the implementation. We had a consultant who just...
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Manager
I have the highest regard for Engage. Every one of the staff members that has been assigned to our...
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Manager
The project has been very long and very large. From the beginning of our work with Engage, the...
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Manager
Engage's people must go through some kind of training because from day one, I haven't found one...
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Manager
I don't know much about the charging, but I do know that we purchased a package with Engage that...
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