Engage HIT Implementation Leadership - Large
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Subject Expert
Kaleb Harris
Research Director
Commentary Summary
User Commentary
Engage is wonderful. They help us think of the little details that we might have forgotten or...
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Engage knows exactly what to do. They guide us and point us toward what we need to make sure that we...
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Engage knows exactly the order in which things need to be done. We accomplished the impossible...
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The executive involvement is great. Anytime one of Engage's staff members can't solve something,...
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When Engage reached out to other people for help on certain things, the firm didn’t nickel-and-dime...
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Engage was willing to come on-site or work remotely. Because of COVID-19, everything is different...
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One of the firm's executives is phenomenal. They don't get over involved, but they are there when we...
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Engage's people work as a team. They know each other really well, and they help each other. That is...
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The key thing about Engage's people is that they are downright friendly. They have good people...
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Cost was a big factor for us, and Engage competed extremely well in that area. They were below the...
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Engage was very fluid. They were willing to work with us. It wasn't like they gave us hours that we...
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The only issue that we had with Engage was that we thought they would have more training materials...
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Engage had a really good understanding of the game plan for our EMR's implementation. That was good....
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We went through a very good selection process, and we ended up going with Engage. I was very pleased...
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Engage was effective at driving our project because I was an eager leader, and I wanted to be...
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We had some really good staff members and some really poor staff members. There were pockets where...
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The vendor told us they could have a financial expert come out and provide specific information...
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Our executive is great to work with. But when that person gets involved, it causes a lot of...
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I don't consider our relationship with Engage to be a partnership. They aren't a long-term partner....
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The vendor doesn't provide a typical project management structure. I never got a Gantt chart or any...
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Engage's consultants are nice. The amount of time that the consultants are willing to work with us...
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Engage's executive involvement has been good. We meet regularly with the executives, and they...
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I want to do everything with Engage. I am not looking to move away from their services. The proof is...
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We reviewed the major players for our implementation, and we chose Engage. We got the impression...
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We requested a different leader, and we were hoping for someone that had more experience, but the...
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The vendor wasn't clear when they said we needed more resources for part of our project. We had to...
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Engage is pretty good overall. The implementation has gone fairly well. One reason we went with...
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We purchased some additional services that the vendor calls preimplementation planning. It really...
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We attempted to rely on Engage to guide us through the whole project, and we found out pretty...
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When we hire a consulting firm, the assumption we make is that the firm is the expert because they...
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One of Engage's contacts had regular calls with our project manager. That person was very engaged....
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There were a few areas where the vendor did not understand or communicate well about what challenges...
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Engage was incredibly savvy with our systems. They knew them really well. They had a lot of...
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The thing that I appreciate the most about Engage is that when they put a team on one of our...
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