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Engage HIT Implementation Leadership - Large
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KLAS Research Director - Kaleb Harris
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Kaleb Harris

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kaleb.harris@klasresearch.com

 
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User Commentary

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VP/Other Executive

One of the firm's executives is phenomenal. They don't get over involved, but they are there when we...

Apr 2021
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VP/Other Executive

Engage's people work as a team. They know each other really well, and they help each other. That is...

Apr 2021
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VP/Other Executive

The key thing about Engage's people is that they are downright friendly. They have good people...

Apr 2021
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VP/Other Executive

Cost was a big factor for us, and Engage competed extremely well in that area. They were below the...

Apr 2021
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Director

Engage was very fluid. They were willing to work with us. It wasn't like they gave us hours that we...

Apr 2021
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Director

The only issue that we had with Engage was that we thought they would have more training materials...

Apr 2021
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VP/Other Executive

Engage had a really good understanding of the game plan for our EMR's implementation. That was good....

Apr 2021
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VP/Other Executive

We went through a very good selection process, and we ended up going with Engage. I was very pleased...

Apr 2021
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VP/Other Executive

Engage was effective at driving our project because I was an eager leader, and I wanted to be...

Apr 2021
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CIO

We had some really good staff members and some really poor staff members. There were pockets where...

Feb 2021
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CIO

The vendor told us they could have a financial expert come out and provide specific information...

Feb 2021
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CIO

Our executive is great to work with. But when that person gets involved, it causes a lot of...

Feb 2021
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CIO

I don't consider our relationship with Engage to be a partnership. They aren't a long-term partner....

Feb 2021
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CIO

The vendor doesn't provide a typical project management structure. I never got a Gantt chart or any...

Feb 2021
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Director

Engage's consultants are nice. The amount of time that the consultants are willing to work with us...

Feb 2021
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Director

Engage's executive involvement has been good. We meet regularly with the executives, and they...

Feb 2021
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Director

I want to do everything with Engage. I am not looking to move away from their services. The proof is...

Feb 2021
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Director

We reviewed the major players for our implementation, and we chose Engage. We got the impression...

Feb 2021
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CIO

We requested a different leader, and we were hoping for someone that had more experience, but the...

Feb 2021
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CIO

The vendor wasn't clear when they said we needed more resources for part of our project. We had to...

Feb 2021
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CIO

Engage is pretty good overall. The implementation has gone fairly well. One reason we went with...

Feb 2021
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CIO

We purchased some additional services that the vendor calls preimplementation planning. It really...

Feb 2021
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CIO

We attempted to rely on Engage to guide us through the whole project, and we found out pretty...

Feb 2021
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CIO

When we hire a consulting firm, the assumption we make is that the firm is the expert because they...

Feb 2021
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CNO

One of Engage's contacts had regular calls with our project manager. That person was very engaged....

Feb 2021
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CNO

There were a few areas where the vendor did not understand or communicate well about what challenges...

Feb 2021
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CNO

Engage was incredibly savvy with our systems. They knew them really well. They had a lot of...

Feb 2021
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CNO

The thing that I appreciate the most about Engage is that when they put a team on one of our...

Feb 2021
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CIO

Engage's staff members have been great. The vendor can get someone on the phone if we need them to,...

Dec 2020
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CIO

Engage has exceeded our expectations because of the convenience that using their company has...

Dec 2020
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CIO

Engage has a plan for everything. They are very, very organized. We have had a lot of setbacks with...

Dec 2020
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CIO

Our partnership with Engage is great. The vendor's leadership is in constant contact with us. We...

Dec 2020
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Director

We had an issue early on with some aspects of the implementation. We had a consultant who just...

Nov 2020
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