Ensemble Health Partners Revenue Cycle Outsourcing Comments

 

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CFO

Tools and Methodology

We had used different components of the vendor's revenue cycle offerings. We decided to move forward...

Jan 2021
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CFO

Tools and Methodology

The vendor's expertise in a complex, changing environment has been invaluable. While we had very...

Jan 2021
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CFO

Tools and Methodology

The vendor communicates extremely well and keeps me informed of their progress as well as any...

Jan 2021
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CFO

Tools and Methodology

A very large number of team members moved over to Ensemble Health Partners. I didn't hear a single...

Jan 2021
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CEO/President

Win/Loss - Why they were selected (by current clients)

We really didn’t consider other outsourcing vendors because I had such a positive prior relationship...

Jan 2021
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CEO/President

People and Knowledge

Ensemble Health Partners has helped us in every area. Their communication is over the top. We have a...

Jan 2021
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CEO/President

Tools and Methodology

I have not been disappointed to date by any of Ensemble Health Partners’ team members and the level...

Jan 2021
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CEO/President

Relationship

Ensemble Health Partners has been exceptional throughout the COVID-19 pandemic and very proactive...

Jan 2021
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CEO/President

ROI and Cost

Ensemble Health Partners is very good about not overcharging us. We don’t see any changes in our...

Jan 2021
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CFO

People and Knowledge

The feedback from my staff has been that the best players from Ensemble Health Partners get put on...

Oct 2020
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CFO

People and Knowledge

Ensemble Health Partners' leadership on the sales side is very strategic. We can tell the leaders...

Oct 2020
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CFO

Project Results

When we transitioned to Ensemble Health Partners from another outsourced revenue cycle provider, we...

Oct 2020
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CFO

Lessons Learned

I would buy the vendor's services again. In hindsight, I think there would be more competition in...

Oct 2020
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CFO

Project Results

Ensemble Health Partners gets pretty close to hitting our goals, but they have fallen short of their...

Oct 2020
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CEO/President

Project Results

Every time we thought we were getting a leg up on the insurance companies, the rules changed, or...

Oct 2020
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CEO/President

Relationship

The involvement with the executives is very strong. If there is even a hint of an issue, the...

Oct 2020
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CFO

Tools and Methodology

I have been unreserved in my recommendations of Ensemble Health Partners. The CFO at another...

Oct 2020
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CFO

Tools and Methodology

The implementation was hands down the best RCM transition I have ever seen. As a general rule, we...

Oct 2020
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CFO

Tools and Methodology

I have been particularly impressed by the fact that Ensemble Health Partners consistently reports...

Oct 2020
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CFO

Tools and Methodology

Ensemble Health Partners' technology is better than anybody else’s technology. I have outsourced...

Oct 2020
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CFO

People and Knowledge

Any company has room for improvement, but Ensemble Health Partners has given us really good, solid...

Oct 2020
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CFO

Other Observations

Our coders all went home and became Ensemble Health Partners employees. The patient access staff...

Oct 2020
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CFO

Relationship

Ensemble Health Partners' executives are super engaged. I routinely talk with everybody from their...

Oct 2020
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CFO

Sales and Contracting

Ensemble Health Partners totally avoids nickel-and-diming. The pricing model is very transparent and...

Oct 2020
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CFO

Tools and Methodology

Ensemble Health Partners constantly exceeds expectations, and I have really high expectations. They...

Oct 2020
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CFO

People and Knowledge

Everything is still good with Ensemble Health Partners. Their service is solution based, and they...

Oct 2020
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CFO

ROI and Cost

We can't be experts at everything, and the talent pool seems to be shrinking. It is easier to...

Oct 2020
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CFO

ROI and Cost

During the COVID-19 crisis, we didn't do elective procedures, and our net revenue dropped...

Oct 2020
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CFO

Tools and Methodology

I don’t like other vendor’s models because they want to host all my data so that it isn't really my...

Oct 2020
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CFO

Relationship

I just want Ensemble Health Partners to control their growth. I don’t want to be forgotten. That...

Oct 2020
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CFO

Project Results

Ensemble Health Partners has been all over the changes in healthcare due to COVID-19. They are on...

Oct 2020
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CEO/President

Relationship

We chose Ensemble Health Partners for a couple of reasons. Number one, we were converting to a new...

Oct 2020
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CEO/President

Other Observations

We were doing all of our ongoing education and staff retention internally, and we did not have the...

Oct 2020
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CEO/President

Relationship

Because we were trying to run a health system, we were not as focused as we could have been if we...

Oct 2020
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CEO/President

Tools and Methodology

We had hired Ensemble Health Partners to do a deep dive on the revenue cycle for the other system...

Oct 2020
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CEO/President

Relationship

The vendor did very thorough, detailed work and provided us a road map to a successful conversion....

Oct 2020
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CEO/President

People and Knowledge

Because of the vendor's knowledge, they have been able to keep us from making some mistakes. We had...

Oct 2020
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CEO/President

Relationship

The vendor's executives are connecting with us on a personal level. We have talked a lot about our...

Oct 2020
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CEO/President

ROI and Cost

Ensemble Health Partners is sticking to the deal they made. They didn’t come back to us and say they...

Oct 2020
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