Ensemble Health Partners Revenue Cycle Outsourcing
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Mollie Hunt
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CEO/President

Ensemble Health Partners did a lot of work outside their scope. What I like about the firm is that...

May 2022
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CEO/President

We are really satisfied with not only the efficiency but also the quality. The satisfaction of the...

May 2022
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CEO/President

The teams that Ensemble Health Partners puts together are way above average. The firm brings in...

May 2022
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CEO/President

The executive involvement from Ensemble Health Partners has been great. Ensemble Health Partners has...

Apr 2022
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CEO/President

Ensemble Health Partners is very detailed and metric driven. They have helped us with utilization...

Apr 2022
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CEO/President

Ensemble Health Partners' entire business is knowing the revenue cycle. They are the best at that....

Apr 2022
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CEO/President

Things got off to a slow start with Ensemble Health Partners. We went from being miserable to seeing...

Apr 2022
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CEO/President

The only area that is still not at all where it needs to be is the scheduling and registration...

Apr 2022
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CEO/President

I can reach anybody in the Ensemble Health Partners organization at any time, and they will all...

Apr 2022
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CEO/President

The firm does not try to nickel-and-dime me. If I ask for another leader to jump in, Ensemble Health...

Apr 2022
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CEO/President

Coming out of the gate, we had some inexperienced individuals that didn't drive performance quickly...

Apr 2022
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CEO/President

If clients have a finely honed organizational-based revenue cycle that is not costing them a lot or...

Apr 2022
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VP/Other Executive

When we made some internal changes, Ensemble Health Partners did the best that they could to tread...

Apr 2022
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VP/Other Executive

I have a regularly occurring call with one of the leaders at Ensemble Health Partners, and there are...

Apr 2022
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VP/Other Executive

There are a number of areas where Ensemble Health Partners has exceeded expectations and where we...

Apr 2022
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VP/Other Executive

I would recommend Ensemble Health Partners with the caveat that the organization understands what...

Apr 2022
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VP/Other Executive

There have been some leadership and staffing changes with Ensemble Health Partners. I don't get to...

Apr 2022
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CFO

We view Ensemble Health Partners as a partner, not as a vendor. Ensemble Health Partners has been...

Apr 2022
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CFO

Ensemble Health Partners brings a breadth and depth of resources. In a very tight labor market, the...

Apr 2022
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CFO

An area for improvement is some quality assurance for documentation. The monthly reporting needs...

Apr 2022
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CEO/President

When we started our journey, we were looking for a revenue cycle partner, and we wanted a long-term...

Mar 2022
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CEO/President

When we signed with the firm, we made an agreement for the length of their service. We are counting...

Mar 2022
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CEO/President

As far as I know, the firm avoids charging for every little thing. There are no miscellaneous...

Mar 2022
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CEO/President

The firm has been so helpful, especially as we navigated COVID-19 and all the nuances that impacted...

Mar 2022
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CEO/President

The firm is extremely responsive. They communicate with us well and more than exceed our...

Mar 2022
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CEO/President

The firm's performance in certain areas could be tweaked. Their performance is good, but we would...

Mar 2022
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CEO/President

We have key performance indicators that we measure the firm with. Those are the firm's report card....

Mar 2022
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CEO/President

The firm's knowledge of Epic is really useful. The firm brings in technical knowledge and helps us...

Mar 2022
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CFO

We have a really responsive account executive.

Mar 2022
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CFO

Some of the issues we see are not the firm's fault. We can be a little slow to adopt or understand...

Mar 2022
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CFO

Ensemble Health Partners seems to have a better grasp on what is important to me than some other...

Mar 2022
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CFO

Ensemble Health Partners has always done the due diligence that we have asked them to do, and they...

Mar 2022
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CFO

We would like Ensemble Health Partners to be a little more proactive. They send out innovation...

Mar 2022
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CFO

Ensemble Health Partners is part of our long-term plans. Our work with Ensemble Health Partners not...

Mar 2022
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CFO

Our board was very interested in the outcome of working with Ensemble Health Partners. We put...

Mar 2022
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CFO

I routinely recommend Ensemble Health Partners to my friends and peers. I accentuate the positive...

Mar 2022
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Director

Our software vendor was really incapable of managing things, so we went over to Ensemble Health...

Mar 2022
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Director

We have had pain points. Working with Ensemble Health Partners on HIM was a mistake. We should not...

Mar 2022
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Director

Things have been challenging on the patient access side with Ensemble Health Partners. We have...

Mar 2022
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VP/Other Executive

Ensemble Health Partners knows our organization extremely well. They anticipate questions and stay...

Jan 2022
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VP/Other Executive

Ensemble Health Partners is good with communication and provides us with timely updates on changes...

Jan 2022
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CEO/President

We have had direct contact with the firm's executives multiple times, and anytime I need something,...

Jan 2022
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CEO/President

Ensemble Health Partners is very partnership minded. I look for partners, and I don’t like to work...

Jan 2022
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CEO/President

When we measure our outcomes to the firm's outcomes side by side, we can see that Ensemble Health...

Jan 2022
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CEO/President

Ensemble Health Partners does a good job of being proactive more than reactive. The firm's reporting...

Jan 2022
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CEO/President

The firm has consistently exceeded expectations from my vantage point. I think they can do more, but...

Jan 2022
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CFO

Ensemble Health Partners is very responsive when we ask them to pull specific types of data. They...

Jan 2022
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CFO

Ensemble Health Partners does a good job. They hit their targets. However, when Ensemble Health...

Jan 2022
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CFO

We have a contact from Ensemble Health Partners who works with us. Most things are funneled through...

Jan 2022
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CEO/President

Ensemble Health Partners was a first-class organization from the beginning. We had a couple of...

Jan 2022
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CEO/President

Ensemble Health Partners does a great job. They always meet our expectations on the targets we set...

Jan 2022
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CEO/President

The people at Ensemble Health Partners aren't consultants; they are operators. When we need help,...

Jan 2022
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CEO/President

Ensemble Health Partners charges for everything they do. However, they try to reduce our costs...

Jan 2022
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CEO/President

The executives at Ensemble Health Partners regularly touch base with us whenever we have an issue....

Jan 2022
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CEO/President

Ensemble Health Partners was growing rapidly a few years ago. They have a stable leadership team,...

Jan 2022
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CEO/President

The only thing that Ensemble Health Partners would need to improve is their customer service...

Jan 2022
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CEO/President

Our engagement with Ensemble Health Partners has been fantastic. The firm has been really good at...

Dec 2021
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CEO/President

In our contract with Ensemble Health Partners, they have incentive parameters for their performance...

Dec 2021
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CEO/President

The executive involvement is great. An upper-level executive takes all of my team’s phone calls and...

Dec 2021
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COO

I would say that the engagement with Ensemble Health Partners has gone very well. One thing that I...

Dec 2021
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COO

Ensemble Health Partners has had staffing issues just like the rest of the world, so there has been...

Dec 2021
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COO

What I really appreciate about Ensemble Health Partners is that when they have challenges as we all...

Dec 2021
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COO

Some of Ensemble Health Partners' key leaders have grown and moved on to different responsibilities,...

Dec 2021
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COO

To others considering Ensemble Health Partners, I would say to look at the firm's past track record...

Dec 2021
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CFO

I have a good working relationship with the Ensemble Health Partners team. Generally, the way their...

Dec 2021
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CFO

Ensemble Health Partners consistently meets expectations, and they exceed expectations from time to...

Dec 2021
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CFO

Ensemble Health Partners could be more proactive in terms of communicating when there are leadership...

Dec 2021
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CFO

Most of the Ensemble Health Partners staff that I interact with are knowledgeable in their...

Dec 2021
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CFO

We have done things with Ensemble Health Partners that were probably outside of their scope, but...

Dec 2021
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CFO

If I knew a peer or friend was interested in making a change with their revenue cycle function, I...

Dec 2021
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CFO

Ensemble Health Partners has had a pretty smooth transition. They have brought in new leaders who...

Nov 2021
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CFO

Our experience with the firm has been generally favorable. One of our top concerns was pay, and the...

Nov 2021
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CFO

The firm has not consistently exceeded our expectations. They are meeting our expectations...

Nov 2021
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CFO

We do feel nickel-and-dimed by the firm. Our main concern is that we are not part of the baseline...

Nov 2021
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CFO

The firm has some folks I would give top scores, but they also have some folks who are low on the...

Nov 2021
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CFO

The firm has improved the state of our cash flow and collections overwhelmingly. When we pull in a...

Nov 2021
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CFO

I have a fairly close relationship with one of the firm's executives as well as a director who is...

Nov 2021
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CFO

On some calls we have with the firm, we get lip service, and we really aren't getting anything done....

Nov 2021
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CFO

The firm certainly doesn't treat us like a stepchild or a small account. I am sure the firm has...

Nov 2021
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CFO

The firm is an expert in the field. They help to fine-tune processes and systems, and at the end of...

Nov 2021
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CFO

We have had performance metrics with Ensemble Health Partners, and for the most part, they have met...

Jul 2021
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CFO

Ensemble Health Partners is pretty good on the analytics side. They can bring issues front and...

Jul 2021
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CFO

Ensemble Health Partners has gotten some of our processes tuned to where they should be. Before,...

Jul 2021
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CFO

There is a high probability that we will continue with Ensemble Health Partners, but we do intend to...

Jul 2021
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CFO

We get a separate statement of work when we throw out things that are outside the firm's current...

Jul 2021
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CFO

We had a transition in leadership, and some of the new leaders had previous experience with Ensemble...

Jul 2021
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CFO

I have felt hesitation because there is something that Ensemble Health Partners' staff said they...

Jul 2021
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CFO

Ensemble Health Partners seems to stay forward thinking around strategy. They will sometimes bring...

Jul 2021
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CFO

Our Ensemble Health Partners representative is a ball of fire. That person calls things as they see...

Jul 2021
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VP/Other Executive

We have outsourced all our revenue cycle operations to Ensemble Health Partners, and we have seen an...

Jun 2021
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VP/Other Executive

Ensemble Health Partners has been a good partner. They are very proactive and forward thinking. They...

Jun 2021
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