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Ensemble Health Partners Revenue Cycle Outsourcing
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Subject Expert
Boyd Stewart
Research Director
Commentary Summary
User Commentary
CFO
We have had performance metrics with Ensemble Health Partners, and for the most part, they have met...
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CFO
Ensemble Health Partners is pretty good on the analytics side. They can bring issues front and...
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CFO
Ensemble Health Partners has gotten some of our processes tuned to where they should be. Before,...
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CFO
There is a high probability that we will continue with Ensemble Health Partners, but we do intend to...
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CFO
We get a separate statement of work when we throw out things that are outside the firm's current...
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CFO
We had a transition in leadership, and some of the new leaders had previous experience with Ensemble...
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CFO
I have felt hesitation because there is something that Ensemble Health Partners' staff said they...
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CFO
Ensemble Health Partners seems to stay forward thinking around strategy. They will sometimes bring...
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CFO
Our Ensemble Health Partners representative is a ball of fire. That person calls things as they see...
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VP/Other Executive
We have outsourced all our revenue cycle operations to Ensemble Health Partners, and we have seen an...
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VP/Other Executive
Ensemble Health Partners has been a good partner. They are very proactive and forward thinking. They...
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Director
Ensemble Health Partners consistently provides an executive summary that lists things that we need...
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Director
I was invoiced for things that I shouldn't have been invoiced for. Ensemble Health Partners owned up...
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Director
I have had involvement with Ensemble Health Partners' executive leadership all the way up to the...
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Director
Ensemble Health Partners gets down to a detailed level. They give us anything that will help our...
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Director
From a strategic perspective, Ensemble Health Partners does a very good job. I don't know whether we...
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VP/Other Executive
In terms of looking at and identifying root causes and early warning flags, the escalation of issues...
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VP/Other Executive
Ensemble Health Partners is very engaged. We meet quite often, and if we have recommendations or...
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VP/Other Executive
At one point, we flagged something as a problem, and Ensemble Health Partners saw that as a problem...
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VP/Other Executive
I would definitely work with Ensemble Health Partners for some of the services they have provided...
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VP/Other Executive
I don’t feel like Ensemble Health Partners nickel-and-dimes us at all. If anything, they try to go...
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VP/Other Executive
We haven’t seen the improvement that we were expecting, and when we add in the cost, we are paying a...
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VP/Other Executive
There is a gap relative to some of Ensemble Health Partners' leaders. They have been through...
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VP/Other Executive
Ensemble Health Partners has a lot of knowledge in a couple of areas where they help us. There is a...
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CFO
Ensemble Health Partners has made substantial improvements in recent years and has gotten the full...
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CFO
Ensemble Health Partners has been incredibly responsive to our request for more help, data, and...
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CFO
Ensemble Health Partners would really benefit from having a really robust contract management system...
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CFO
There is an opportunity around the work that we are doing. Ensemble Health Partners could do a...
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CFO
The firm does a great job with denials and reporting, so we are happy overall. There were some bumps...
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CFO
Ensemble Health Partners' people are really experts in Epic. They actually have a piece of their...
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CFO
I really liked what I saw with Ensemble Health Partners. We were looking for someone that would be a...
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CFO
I have had a lot of different companies in and out over the years, and Ensemble Health Partners’...
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CFO
We have some other vendors that we are going to be replacing with Ensemble Health Partners. They...
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CFO
We said that if we are going to do this install, we are going to do it right. That is one of the...
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CFO
A few years ago, I started the journey of looking at outside companies. We looked at most of the...
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CFO
I really like the vendor's leadership. I have a really good relationship with the vendor's staff and...
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CFO
The vendor is a little behind on staying up to date on revenue cycle processes. That just comes from...
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CEO/President
We had a significant lift in terms of our overall revenue cycle. Denials management and cash...
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CEO/President
Ensemble Health Partners has provided one of the best experiences we have had with vendors. Ensemble...
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CEO/President
We engaged Ensemble Health Partners for two reasons. I had already worked with our main vendor...
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CEO/President
We have had several meetings with the vendor to incorporate technology into our processes. We...
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CFO
I looked at all the outsourcing options. I am very familiar with a lot of revenue cycle companies....
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CFO
Things with Ensemble Health Partners are going very well. I have a dashboard that shows our...
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CFO
Ensemble Health Partners was able to come in and redirect our staff and queues. There are a lot of...
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CFO
We had used different components of the vendor's revenue cycle offerings. We decided to move forward...
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CFO
The vendor's expertise in a complex, changing environment has been invaluable. While we had very...
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CFO
The vendor communicates extremely well and keeps me informed of their progress as well as any...
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CFO
A very large number of team members moved over to Ensemble Health Partners. I didn't hear a single...
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CEO/President
We really didn’t consider other outsourcing vendors because I had such a positive prior relationship...
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CEO/President
Ensemble Health Partners has helped us in every area. Their communication is over the top. We have a...
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CEO/President
I have not been disappointed to date by any of Ensemble Health Partners’ team members and the level...
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CEO/President
Ensemble Health Partners has been exceptional throughout the COVID-19 pandemic and very proactive...
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CEO/President
Ensemble Health Partners is very good about not overcharging us. We don’t see any changes in our...
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CFO
The feedback from my staff has been that the best players from Ensemble Health Partners get put on...
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CFO
Ensemble Health Partners' leadership on the sales side is very strategic. We can tell the leaders...
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CFO
When we transitioned to Ensemble Health Partners from another outsourced revenue cycle provider, we...
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CFO
I would buy the vendor's services again. In hindsight, I think there would be more competition in...
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CFO
Ensemble Health Partners gets pretty close to hitting our goals, but they have fallen short of their...
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CEO/President
Every time we thought we were getting a leg up on the insurance companies, the rules changed, or...
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CEO/President
The involvement with the executives is very strong. If there is even a hint of an issue, the...
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CFO
I have been unreserved in my recommendations of Ensemble Health Partners. The CFO at another...
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CFO
The implementation was hands down the best RCM transition I have ever seen. As a general rule, we...
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CFO
I have been particularly impressed by the fact that Ensemble Health Partners consistently reports...
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CFO
Ensemble Health Partners' technology is better than anybody else’s technology. I have outsourced...
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CFO
Any company has room for improvement, but Ensemble Health Partners has given us really good, solid...
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CFO
Our coders all went home and became Ensemble Health Partners employees. The patient access staff...
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CFO
Ensemble Health Partners' executives are super engaged. I routinely talk with everybody from their...
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CFO
Ensemble Health Partners totally avoids nickel-and-diming. The pricing model is very transparent and...
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CFO
Ensemble Health Partners constantly exceeds expectations, and I have really high expectations. They...
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CFO
Everything is still good with Ensemble Health Partners. Their service is solution based, and they...
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CFO
We can't be experts at everything, and the talent pool seems to be shrinking. It is easier to...
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CFO
During the COVID-19 crisis, we didn't do elective procedures, and our net revenue dropped...
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CFO
I don’t like other vendor’s models because they want to host all my data so that it isn't really my...
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CFO
I just want Ensemble Health Partners to control their growth. I don’t want to be forgotten. That...
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CFO
Ensemble Health Partners has been all over the changes in healthcare due to COVID-19. They are on...
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