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Ensemble Health Partners Revenue Cycle Outsourcing Comments
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KLAS Research Director - Boyd Stewart
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Revenue Cycle Outsourcing 2021: Choosing A Strategic Partner
Revenue Cycle Outsourcing 2021:
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User Commentary

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VP/Other Executive

In terms of looking at and identifying root causes and early warning flags, the escalation of issues...

Apr 2021
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VP/Other Executive

Ensemble Health Partners is very engaged. We meet quite often, and if we have recommendations or...

Apr 2021
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VP/Other Executive

At one point, we flagged something as a problem, and Ensemble Health Partners saw that as a problem...

Apr 2021
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VP/Other Executive

I would definitely work with Ensemble Health Partners for some of the services they have provided...

Apr 2021
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VP/Other Executive

I don’t feel like Ensemble Health Partners nickel-and-dimes us at all. If anything, they try to go...

Apr 2021
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VP/Other Executive

We haven’t seen the improvement that we were expecting, and when we add in the cost, we are paying a...

Apr 2021
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VP/Other Executive

There is a gap relative to some of Ensemble Health Partners' leaders. They have been through...

Apr 2021
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VP/Other Executive

Ensemble Health Partners has a lot of knowledge in a couple of areas where they help us. There is a...

Apr 2021
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CFO

Ensemble Health Partners has made substantial improvements in recent years and has gotten the full...

Apr 2021
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CFO

Ensemble Health Partners has been incredibly responsive to our request for more help, data, and...

Mar 2021
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CFO

Ensemble Health Partners would really benefit from having a really robust contract management system...

Mar 2021
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CFO

There is an opportunity around the work that we are doing. Ensemble Health Partners could do a...

Mar 2021
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CFO

The firm does a great job with denials and reporting, so we are happy overall. There were some bumps...

Mar 2021
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CFO

Ensemble Health Partners' people are really experts in Epic. They actually have a piece of their...

Mar 2021
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CFO

I really liked what I saw with Ensemble Health Partners. We were looking for someone that would be a...

Mar 2021
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CFO

I have had a lot of different companies in and out over the years, and Ensemble Health Partners’...

Mar 2021
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CFO

We have some other vendors that we are going to be replacing with Ensemble Health Partners. They...

Mar 2021
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CFO

We said that if we are going to do this install, we are going to do it right. That is one of the...

Mar 2021
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CFO

A few years ago, I started the journey of looking at outside companies. We looked at most of the...

Mar 2021
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CFO

I really like the vendor's leadership. I have a really good relationship with the vendor's staff and...

Mar 2021
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CFO

The vendor is a little behind on staying up to date on revenue cycle processes. That just comes from...

Mar 2021
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CEO/President

We had a significant lift in terms of our overall revenue cycle. Denials management and cash...

Mar 2021
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CEO/President

Ensemble Health Partners has provided one of the best experiences we have had with vendors. Ensemble...

Mar 2021
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CEO/President

We engaged Ensemble Health Partners for two reasons. I had already worked with our main vendor...

Mar 2021
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CEO/President

We have had several meetings with the vendor to incorporate technology into our processes. We...

Mar 2021
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CFO

I looked at all the outsourcing options. I am very familiar with a lot of revenue cycle companies....

Feb 2021
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CFO

Things with Ensemble Health Partners are going very well. I have a dashboard that shows our...

Feb 2021
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CFO

Ensemble Health Partners was able to come in and redirect our staff and queues. There are a lot of...

Feb 2021
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CFO

We had used different components of the vendor's revenue cycle offerings. We decided to move forward...

Jan 2021
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CFO

The vendor's expertise in a complex, changing environment has been invaluable. While we had very...

Jan 2021
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CFO

The vendor communicates extremely well and keeps me informed of their progress as well as any...

Jan 2021
||
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CFO

A very large number of team members moved over to Ensemble Health Partners. I didn't hear a single...

Jan 2021
||
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CEO/President

We really didn’t consider other outsourcing vendors because I had such a positive prior relationship...

Jan 2021
||
(0)
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CEO/President

Ensemble Health Partners has helped us in every area. Their communication is over the top. We have a...

Jan 2021
||
(0)
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CEO/President

I have not been disappointed to date by any of Ensemble Health Partners’ team members and the level...

Jan 2021
||
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CEO/President

Ensemble Health Partners has been exceptional throughout the COVID-19 pandemic and very proactive...

Jan 2021
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CEO/President

Ensemble Health Partners is very good about not overcharging us. We don’t see any changes in our...

Jan 2021
||
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CFO

The feedback from my staff has been that the best players from Ensemble Health Partners get put on...

Oct 2020
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CFO

Ensemble Health Partners' leadership on the sales side is very strategic. We can tell the leaders...

Oct 2020
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CFO

When we transitioned to Ensemble Health Partners from another outsourced revenue cycle provider, we...

Oct 2020
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CFO

I would buy the vendor's services again. In hindsight, I think there would be more competition in...

Oct 2020
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(0)
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CFO

Ensemble Health Partners gets pretty close to hitting our goals, but they have fallen short of their...

Oct 2020
||
(0)
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CEO/President

Every time we thought we were getting a leg up on the insurance companies, the rules changed, or...

Oct 2020
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(0)
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CEO/President

The involvement with the executives is very strong. If there is even a hint of an issue, the...

Oct 2020
||
(0)
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CFO

I have been unreserved in my recommendations of Ensemble Health Partners. The CFO at another...

Oct 2020
||
(0)
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CFO

The implementation was hands down the best RCM transition I have ever seen. As a general rule, we...

Oct 2020
||
(0)
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CFO

I have been particularly impressed by the fact that Ensemble Health Partners consistently reports...

Oct 2020
||
(0)
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CFO

Ensemble Health Partners' technology is better than anybody else’s technology. I have outsourced...

Oct 2020
||
(0)
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CFO

Any company has room for improvement, but Ensemble Health Partners has given us really good, solid...

Oct 2020
||
(0)
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CFO

Our coders all went home and became Ensemble Health Partners employees. The patient access staff...

Oct 2020
||
(0)
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CFO

Ensemble Health Partners' executives are super engaged. I routinely talk with everybody from their...

Oct 2020
||
(0)
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CFO

Ensemble Health Partners totally avoids nickel-and-diming. The pricing model is very transparent and...

Oct 2020
||
(0)
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CFO

Ensemble Health Partners constantly exceeds expectations, and I have really high expectations. They...

Oct 2020
||
(0)
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CFO

Everything is still good with Ensemble Health Partners. Their service is solution based, and they...

Oct 2020
||
(0)
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CFO

We can't be experts at everything, and the talent pool seems to be shrinking. It is easier to...

Oct 2020
||
(0)
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CFO

During the COVID-19 crisis, we didn't do elective procedures, and our net revenue dropped...

Oct 2020
||
(0)
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CFO

I don’t like other vendor’s models because they want to host all my data so that it isn't really my...

Oct 2020
||
(0)
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CFO

I just want Ensemble Health Partners to control their growth. I don’t want to be forgotten. That...

Oct 2020
||
(0)
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CFO

Ensemble Health Partners has been all over the changes in healthcare due to COVID-19. They are on...

Oct 2020
||
(0)
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CEO/President

We chose Ensemble Health Partners for a couple of reasons. Number one, we were converting to a new...

Oct 2020
||
(0)
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CEO/President

We were doing all of our ongoing education and staff retention internally, and we did not have the...

Oct 2020
||
(0)
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CEO/President

Because we were trying to run a health system, we were not as focused as we could have been if we...

Oct 2020
||
(0)
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CEO/President

We had hired Ensemble Health Partners to do a deep dive on the revenue cycle for the other system...

Oct 2020
||
(0)
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CEO/President

The vendor did very thorough, detailed work and provided us a road map to a successful conversion....

Oct 2020
||
(0)
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CEO/President

Because of the vendor's knowledge, they have been able to keep us from making some mistakes. We had...

Oct 2020
||
(0)
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CEO/President

The vendor's executives are connecting with us on a personal level. We have talked a lot about our...

Oct 2020
||
(0)
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CEO/President

Ensemble Health Partners is sticking to the deal they made. They didn’t come back to us and say they...

Oct 2020
||
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