Community Connect EpicCare Ambulatory EMR
Filtered view: All
Subject Expert
Aaron Gleave
Senior Research Director
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
We don't really do any ongoing training. Once a user is trained, they are trained.
Login or Create an Account to see details.
I like that we can have control over our own faxes that come in. I like that we get to sweep those...
Login or Create an Account to see details.
The Community Connect EMR doesn't completely meet the needs of our whole organization. We can't get...
Login or Create an Account to see details.
Our host’s support team is available, and our host has a help desk. The support team is readily...
Login or Create an Account to see details.
I would buy from Epic again, but I would not buy the Community Connect version of their software. I...
Login or Create an Account to see details.
With the new workflows and functionalities, we are capturing more charges within all the...
Login or Create an Account to see details.
We can reach out to the host, and they will get us answers. If the host can't answer our question...
Login or Create an Account to see details.
The host is always looking ahead to improve their processes.
Login or Create an Account to see details.
I would tell anyone considering going with our Community Connect host to not do it, especially if...
Login or Create an Account to see details.
Our implementation was a struggle. Our Community Connect host did not provide meaningful training or...
Login or Create an Account to see details.
The reporting rollout was horrific, and it was a fight to try to get any type of data. We were...
Login or Create an Account to see details.
Epic's product is great. It is an advantage for patients to have only one chart. That helps with...
Login or Create an Account to see details.
Epic revolves around the inpatient area. They have things for the outpatient area, but they could...
Login or Create an Account to see details.
As a Community Connect partner, we have had some growing pains. There have been some times when we...
Login or Create an Account to see details.
We desperately need the module for interfacing with an independent review organization. That would...
Login or Create an Account to see details.
We have been trying to get information from our host on what kind of add-ons are available so that...
Login or Create an Account to see details.
We have access to our counterparts, but the players keep changing, so there is no consistency. If...
Login or Create an Account to see details.
We need the system to work how we need it to work, to give us the options we need, and to get things...
Login or Create an Account to see details.
Our problem is with our host, not Epic. We don’t have specific problems with Epic. We know what Epic...
Login or Create an Account to see details.
We had to pay a lot of money to bring in a third-party consultant for several months to help us with...
Login or Create an Account to see details.
It is unfortunately part of our long-term plans to stay with our Community Connect host because we...
Login or Create an Account to see details.
The upgrades seem to be smooth. There are hiccups here and there, but our host takes care of things.
Login or Create an Account to see details.
I think over the last couple of years the population health system has really improved on getting...
Login or Create an Account to see details.
I would like to see a better occupational health program from Epic. We have to do a lot of manual...
Login or Create an Account to see details.
The product revolutionized the practice of medicine for us. For example, with our previous product,...
Login or Create an Account to see details.
We are using our host’s version of MyChart, which is miles above Epic's native MyChart. There are...
Login or Create an Account to see details.
Our executives meet with our host’s executives regularly.
Login or Create an Account to see details.
We didn't even make it to the valley of despair during the product’s implementation. We just made it...
Login or Create an Account to see details.
When we went live with our previous EMR, the vendor sent a few people for a few days. We also...
Login or Create an Account to see details.
The Monday after an upgrade is pretty painful because things happen that we didn't know were going...
Login or Create an Account to see details.
We don’t get a lot of ongoing training from the host. Physicians and nurses have the opportunity for...
Login or Create an Account to see details.
On the billing side, we are usually the ones who find problems before the host does. Then, the host...
Login or Create an Account to see details.
I am fine with calling anyone from the host. We have to use their ticket system, and we don’t like...
Login or Create an Account to see details.
Making changes to the system is a hard process. We might get there, but the process is not as easy...
Login or Create an Account to see details.
One challenge with the product is the security aspect. I understand the need for security, but...
Login or Create an Account to see details.
The host keeps their promises as best as they understand them. There have been things we have had...
Login or Create an Account to see details.
Initially, we had routine telephone calls set up for the affiliates. Sometimes, we feel like the...
Login or Create an Account to see details.
The product works better in some areas than others. The charge entry part of the product is working...
Login or Create an Account to see details.
Our previous practice management product worked really well, and we were a bit spoiled by that...
Login or Create an Account to see details.
When we first started with Community Connect, everything seemed broken. We had to get a lot fixed,...
Login or Create an Account to see details.
Our host site could beef up their testing and sandbox environments. That would allow us to test...
Login or Create an Account to see details.
We can't shy away from the price that we pay for the product. We feel like we are buying a Maserati...
Login or Create an Account to see details.
Our host site hasn't kept all of their promises, but they are working on that. There are many layers...
Login or Create an Account to see details.
We don't rely on our host site to do specific training. We rely on them to provide us with written...
Login or Create an Account to see details.
We have a really good integration with our host site on multiple levels. We have received excellent...
Login or Create an Account to see details.
There are some aspects of the product that our providers don't like. Some providers try to bend...
Login or Create an Account to see details.
The system is intentionally designed from a security standpoint to only be accessible to providers....
Login or Create an Account to see details.
My analytics team works very well with our host site's analytics team. We are pretty...
Login or Create an Account to see details.
Community Connect is a growing business model for Epic. Epic needs to understand a site's needs as...
Login or Create an Account to see details.
It is a challenge for us to find people from our host site who can solve our problems. That process...
Login or Create an Account to see details.
Our host site needs to be more open to our ideas. That is a struggle because we have a culture clash...
Login or Create an Account to see details.
We have a contact from our host site who is available to us, but we feel like they are on a...
Login or Create an Account to see details.
Third-party applications are a big struggle for us. We have different systems than our host...
Login or Create an Account to see details.
Our host site keeps their promises 90% of the time. I don't think that anyone is perfect, but it...
Login or Create an Account to see details.
Our host site will charge us for every little thing. We are only using a portion of the modules that...
Login or Create an Account to see details.
We can't make any changes to the system. We have to request changes, and that is a mixed bag. We...
Login or Create an Account to see details.
The IT people who support us are excellent. They step in and help us a lot. However, our host has a...
Login or Create an Account to see details.
Epic's system is wonderful, and we have great functionality. The system is better than what we had...
Login or Create an Account to see details.
The process for running the reports is very complicated for what we need. Our revenue cycle people...
Login or Create an Account to see details.
The dashboards are great; we can customize how we view things. The main issue with our host is their...
Login or Create an Account to see details.
Our host doesn't charge us for everything. We have to pay for some things, but generally, the...
Login or Create an Account to see details.
Our project manager is top notch. They are very responsive. They help us turn tickets in, they...
Login or Create an Account to see details.
Some functionalities aren't available in our system yet. We also have workflow issues, and we have...
Login or Create an Account to see details.
Our Community Connect host is doing okay and keeps promises, although they don’t make many. The...
Login or Create an Account to see details.
From the clinical side, we would like to have more ability to make changes for our organization. We...
Login or Create an Account to see details.
Our experience with the solution has been very good. The system isn't super user friendly, but our...
Login or Create an Account to see details.
We have access to see another organization's Epic system as well as our host’s Epic system, and...
Login or Create an Account to see details.
As with anything, implementation is always rough in the beginning, and there are glitches to work...
Login or Create an Account to see details.
Our host doesn't tell us what their plans are. When upgrades come out, we get only an email. Before,...
Login or Create an Account to see details.
Getting Epic's system through our host is a lot less expensive per provider than getting Epic's...
Login or Create an Account to see details.
The Epic system is fine. We haven't had an issue with making changes, but our host promised us in...
Login or Create an Account to see details.
The main change I would like our Community Connect host to make is assigning us a contact person...
Login or Create an Account to see details.
Our host has outsourced support, and we can never get help easily. That is very frustrating. We call...
Login or Create an Account to see details.
The product is easy for providers and staff to use. If people know the right information, they can...
Login or Create an Account to see details.
We used to be able to generate our own financial reports through the Epic system, but our host has...
Login or Create an Account to see details.
I like that many other health systems use Epic's products. The integration between health systems...
Login or Create an Account to see details.
Some parts of the product must be streamlined because there are so many ways to do some things....
Login or Create an Account to see details.
Our host should allow integration with other companies or vendors. We would like to be able to...
Login or Create an Account to see details.
Generally, if we are working on a project and have operational questions outside of the IT piece,...
Login or Create an Account to see details.
The implementation of upgrades could be improved with more communication and communication further ahead....
Login or Create an Account to see details.
We work with some facilities that are also on Epic's system, but it seems like there is still too...
Login or Create an Account to see details.
I would like more on-demand training, such as online training. We would like the training to be more...
Login or Create an Account to see details.
The host’s help desk is really good, and I have used the Epic user website to find information to...
Login or Create an Account to see details.
I don't speak with anybody at Epic directly because everything is funneled through our host site....
Login or Create an Account to see details.
The most important thing for our host to work on is supporting the physicians in giving good patient...
Login or Create an Account to see details.
Our business is centered around making appointments to bring people in the door. The functionality...
Login or Create an Account to see details.
The host needs to do more work organizing their discovery phase and structuring their decisions...
Login or Create an Account to see details.
The Epic solution is doing all right on some things but needs some improvement on some other things....
Login or Create an Account to see details.
We have had some outside vendor issues. In terms of transcribing incoming referrals, some parts of...
Login or Create an Account to see details.
The contract wasn't done very well, so we are getting charged for some simple things, but there are...
Login or Create an Account to see details.
We get training on Community Connect, but we don’t get trained on the workflows. The training is...
Login or Create an Account to see details.
There are a lot of billing workflows that are manual with Epic’s EMR that weren't manual with the...
Login or Create an Account to see details.
It would be nice if Epic played more of a role around making some consistency for Epic users in our...
Login or Create an Account to see details.
As users get used to the EMR a little more, they enjoy it. I thought the product would be a bit more...
Login or Create an Account to see details.
If some of the tools for the inpatient side were more interchangeable with the ambulatory side or...
Login or Create an Account to see details.
Our account manager from the host site does a phenomenal job of trying to help us and promote our...
Login or Create an Account to see details.
The providers on the ambulatory side say that there are more clicks required in the system than...
Login or Create an Account to see details.
One of the nice things about Epic's system is that it looks the same across the board for the most...
Login or Create an Account to see details.
Our Community Connect host is proactive in that they have regular meetings with all our departments...
Login or Create an Account to see details.
Epic's system is easy to use. Sometimes we run into obstacles because we are part of a health...
Login or Create an Account to see details.
I need a couple of different interfaces that I don’t have yet. That makes things a little...
Login or Create an Account to see details.
The Community Connect support team is great. They go above and beyond. The support team drives...
Login or Create an Account to see details.
Our team from the host has been phenomenal in making sure we have the resources we need to utilize...
Login or Create an Account to see details.
It would be nice to be able to deactivate certain codes in the system so that reimbursements don't...
Login or Create an Account to see details.
Some of Epic's systems can upload detailed information from the patient reporting results and...
Login or Create an Account to see details.
When I call or email a ticket to the help desk people, they call me right away. If they have to...
Login or Create an Account to see details.
We can see Care Everywhere in encounters, but I wish we could get the imaging uploaded in the system...
Login or Create an Account to see details.
The service is definitely proactive because we get informed through email or through the Epic...
Login or Create an Account to see details.
Our access to the product works just fine. I like the product more now because Care Everywhere lets...
Login or Create an Account to see details.
The patient can communicate with us through MyChart, and we can reply. I hope the Community Connect...
Login or Create an Account to see details.
The trainers are amazing. I am very hands on, so whatever they tell me, I get it right away, and I...
Login or Create an Account to see details.
I don't think anything will change too drastically about the system to the point where I will not...
Login or Create an Account to see details.
The transition to the Community Connect system was very smooth. We all did a good job of making sure...
Login or Create an Account to see details.
As the system gets bigger and more robust, the host has to be mindful of each individual's needs as...
Login or Create an Account to see details.
Our host site could improve on communication and collaboration. We have to find a better way for...
Login or Create an Account to see details.
We have loose access to our host peers. We definitely wish there were more collaboration in that...
Login or Create an Account to see details.
We do have a primary contact at our host site, and they do a fantastic job. It is extremely...
Login or Create an Account to see details.
We have a strong team of in-house analysts that support our reporting needs. If we didn't have that,...
Login or Create an Account to see details.
Our entire organization switched to Epic's systems. Community Connect EpicCare Ambulatory EMR was...
Login or Create an Account to see details.
With the product, we have better access to patients' medical records if those patients' other...
Login or Create an Account to see details.
Epic's training was terrible. We spent two days with the vendor's trainer. After that, we developed...
Login or Create an Account to see details.
The original go-live was not pleasant. We get so little of the information that we need. We are...
Login or Create an Account to see details.
I have seen a lot of demos for other software. If we can control the system's environment, we can...
Login or Create an Account to see details.
We like the fact that the product is connected to the local community hospital that our referring...
Login or Create an Account to see details.
Our host's productivity and support have not been very great. We spend a lot of time researching our...
Login or Create an Account to see details.
We signed up for an item that will be mandatory for us, but we don’t want it. The item doesn’t work...
Login or Create an Account to see details.
I can’t say that our operational leaders have access to their counterparts at our host or that our...
Login or Create an Account to see details.
Previously, our account manager was not a great person. Our current account manager does a bang-up...
Login or Create an Account to see details.
We like the low downtime. The system is fairly reliable. We also like ePrescribing because it is...
Login or Create an Account to see details.
I can imagine better workflow solutions and ease of use. There are several frustrations that I just...
Login or Create an Account to see details.
There isn’t a specific module for our specialty. There are at least a few things that the solution...
Login or Create an Account to see details.
It has always seemed a little crazy that we really do have to reinvent the wheel with the system for...
Login or Create an Account to see details.
The host doesn't see our relationship as a partnership. Our organization is unable to sit on any...
Login or Create an Account to see details.
As a Community Connect partner, we get things last. There may be technology that is out there,...
Login or Create an Account to see details.
Sometimes we have a rocky relationship with our host in terms of communicating things. Our host has...
Login or Create an Account to see details.
The product itself can be fabulous, but the restrictions with our host limit our ability to say how...
Login or Create an Account to see details.
The ease of use could be improved with more personalization training sessions and some follow-up...
Login or Create an Account to see details.
I feel like our host site’s leadership is pretty connected with us. We have regular meetings, and I...
Login or Create an Account to see details.
Our host site needs to be more forthcoming with information. They should ask us first or get the...
Login or Create an Account to see details.
The software works really well. We can get a lot of data out of it. We can document it really well....
Login or Create an Account to see details.
We had a couple of unexpected costs. There are unexpected gaps in software filled by other...
Login or Create an Account to see details.
We pretty much knew what we were getting into when we bought the solution. Epic explained the system...
Login or Create an Account to see details.
Epic does really well with training on the platform in terms of the things the receptionists use,...
Login or Create an Account to see details.
The implementation needs work. Epic could work on educating certified people better because the...
Login or Create an Account to see details.
I get proactive emails from Epic ahead of time when anything is going on.
Login or Create an Account to see details.
Epic does a really good job with the product; the product is pretty cool.
Login or Create an Account to see details.
We have generally had a very friendly experience with our host site. Everyone that we have...
Login or Create an Account to see details.
The solution is a great product, and we like that we have a shared record with our hospital system....
Login or Create an Account to see details.
We really enjoyed the customization options that we have in the product. We like that individual...
Login or Create an Account to see details.
As an ambulatory site, we sometimes find that the product is very hospital focused. That can be a...
Login or Create an Account to see details.
Our main challenges with the solution are with scheduling and documentation. Our workflows and the...
Login or Create an Account to see details.
We need more training on how to use the solution. In theory, our training is up to us. But we don't...
Login or Create an Account to see details.
Our host organization has a great hub for the solution that has worked well for us. They are very...
Login or Create an Account to see details.
It would be nice to communicate directly with Epic to see how certain modules and customization...
Login or Create an Account to see details.
The solution isn't doing what it is supposed to do. It isn't working with the workflows from our...
Login or Create an Account to see details.
A change that would have the biggest impact would probably be allowing us to do more training...
Login or Create an Account to see details.
Our contact at the host site is very open and collaborative. For the most part, our experience...
Login or Create an Account to see details.
The big challenge from a clinician standpoint is to have something that is more user friendly in the...
Login or Create an Account to see details.
Among the partners, the integration has done very well. But Epic does limit communication outside of...
Login or Create an Account to see details.
I definitely would recommend getting Community Connect through our host to someone in the area. It...
Login or Create an Account to see details.
The solution is meeting our needs, but it isn't as customizable as we had hoped that it would be. We...
Login or Create an Account to see details.
Our host site didn't have enough qualified staff members to answer our questions when they trained...
Login or Create an Account to see details.
We rarely get a heads up on things from our host site. We usually have to call them to figure out...
Login or Create an Account to see details.
I would recommend that others who are interested in the product ask for more support from their host...
Login or Create an Account to see details.
After our implementation, we found out that our organization didn't have the ability to make changes...
Login or Create an Account to see details.
We have an excellent working relationship with our primary contact from our host site. Their...
Login or Create an Account to see details.
We have had some growing pains with moving to the solution. When we switch over to an EHR, it is a...
Login or Create an Account to see details.
It is hard to get everything ironed out in the system because the system is so massive. We have had...
Login or Create an Account to see details.
I don't think that our doctors have any issues with the solution. We use it as a closed system. Our...
Login or Create an Account to see details.
I am a big supporter of Epic, and I love the Community Connect program. Anyone who has experience...
Login or Create an Account to see details.
When we switched to a new EMR, we wanted an all-in-one solution that would make things easier for...
Login or Create an Account to see details.
We could use a little more training in addition to our host site's initial training. I reached out...
Login or Create an Account to see details.
We have a few open tickets, but nobody from our host site has gotten back to us. I don't think that...
Login or Create an Account to see details.
I don't want to say anything negative about my account representative, but sometimes we can get...
Login or Create an Account to see details.
One of our reports stopped working out of nowhere after an update, and I had to start it all over...
Login or Create an Account to see details.
Epic has a lot of work to do on the professional billing part of the software. The professional...
Login or Create an Account to see details.
From a functionality perspective, we would like the physician billing functionality to be more than...
Login or Create an Account to see details.
The physician billing functionality needs to be updated. I want to see more data. If I don't have...
Login or Create an Account to see details.
The flowsheet for charting and navigators needs to have a better connector in Community Connect....
Login or Create an Account to see details.
If someone asked me about best practices working with Community Connect, I would tell them to...
Login or Create an Account to see details.
What Epic does well is their software functions with our sponsoring hospital very well in terms of...
Login or Create an Account to see details.
We went to the Epic system from paper charts, so the connectivity is a huge leap for us. With lab...
Login or Create an Account to see details.
The vendor needs to focus on the ease of use for providers. It would be great if the screen flashed...
Login or Create an Account to see details.
The onboarding process for getting folks access is ridiculously cumbersome and takes up way more of...
Login or Create an Account to see details.
Our host has kept all their promises. They got the system up and running. They have made some...
Login or Create an Account to see details.
The host needs to continue the implementation process the way it is because it was great. The staff...
Login or Create an Account to see details.
In the beginning, the support was very good. Now, it isn't very good. When I call my contact, I get...
Login or Create an Account to see details.
We constantly have new people. We get frustrated with updates. We finally get used to some things,...
Login or Create an Account to see details.
I have some frustrations with the training because so much of it doesn't apply to what we do, and...
Login or Create an Account to see details.
The system was integrated with our speech recognition software, and the integration helped some of...
Login or Create an Account to see details.
Our partnership with the Community Connect analyst team has vastly improved since we went live. The...
Login or Create an Account to see details.
We can go to an analyst at our host directly, but I don't think that is appropriate. We strive to...
Login or Create an Account to see details.
We can’t do Crystal reports and other things for BI. Anytime we need a report that isn’t standard in...
Login or Create an Account to see details.
There are a lot of barriers to accessing projects and requests as well as communication about the...
Login or Create an Account to see details.
It would be helpful if our host organization had a team that was more knowledgeable about Community...
Login or Create an Account to see details.
We have the access that we need to our counterparts at our host organization. I can directly reach...
Login or Create an Account to see details.
Whenever we talk about a project, our host says that their PMO will have to review it for cost...
Login or Create an Account to see details.
We are always given plenty of notice prior to any updates. Our host will meet with each team if we...
Login or Create an Account to see details.
The first thing we tell an organization considering Community Connect is that they probably need to...
Login or Create an Account to see details.
If our host had analysts who were strictly dedicated to Community Connect members, that would be...
Login or Create an Account to see details.
We like Epic's EMR. Before Epic, we were on an EMR that wasn't very customizable or user friendly....
Login or Create an Account to see details.
Epic's system is absolutely part of our long-term plans. I don’t foresee that we will move away from...
Login or Create an Account to see details.
There are so many different parts and pieces that integrate. It can be difficult to remember where...
Login or Create an Account to see details.
Our referrals to providers who aren't a part of Epic’s system require a paper process. If we could...
Login or Create an Account to see details.
The account manager at our sponsor and the support team could improve their responsiveness. We had...
Login or Create an Account to see details.
We have worked closely with our sponsor on several projects. They have put in a lot of work over the...
Login or Create an Account to see details.
We knew Epic before we went to the Community Connect model, so the system's ease of use was good for...
Login or Create an Account to see details.
There is a certain step in the system, and if everybody could see that step, that would be helpful....
Login or Create an Account to see details.
Epic is good about being proactive. They send out information all the time. If there is downtime or...
Login or Create an Account to see details.
Sometimes, executive involvement is a step I have to go to. I try to go to my liaison first, but...
Login or Create an Account to see details.
Sometimes, our contact is very good about getting back, and other times, we don't ever hear back and...
Login or Create an Account to see details.
We need better communication when it comes to changing things that need to be changed. A lot of...
Login or Create an Account to see details.
I am pretty satisfied with our experience other than the turnaround times when we need something...
Login or Create an Account to see details.
We had a little issue where the host told us we couldn’t do something and we found out later that we...
Login or Create an Account to see details.
We have unique differences, so there has been a learning curve. Financial analytics has been a...
Login or Create an Account to see details.
I have liked the overall integration with the system. We have been able to bring our partners up,...
Login or Create an Account to see details.
Provider efficiency is one area we would like Epic to focus on. We try to build the system in a way...
Login or Create an Account to see details.
Our host’s philosophy is to train the trainer. For instance, with the provider training, the host...
Login or Create an Account to see details.
Our host recommended sticking to the foundation as much as possible, and any deviation and request...
Login or Create an Account to see details.
Our lead contact from our host has been with us from the go-live, especially on the ambulatory side....
Login or Create an Account to see details.
We had one encounter with one of Epic's vice presidents prior to COVID-19. The general feeling was...
Login or Create an Account to see details.
From a quality and reporting standpoint, we thought that as soon as we turned on the Epic system, we...
Login or Create an Account to see details.
At our organization, we are very used to elbow-to-elbow support, whether we are training providers,...
Login or Create an Account to see details.
We have frequent meetings with our host’s Epic build team. Sometimes that meeting is more effective...
Login or Create an Account to see details.
We were supposed to have routine meetings collectively from each organization using our host site...
Login or Create an Account to see details.
We have had to build almost every report that we have needed from the ground up. It has taken one to...
Login or Create an Account to see details.
The Epic system is a mixed bag. There are many perks of the system that tip it over the edge, so...
Login or Create an Account to see details.
The only thing that would make our experience better is if the host had a dedicated team with more...
Login or Create an Account to see details.
Each upgrade is initiated by our host site. Epic provides the upgrades, and then each facility...
Login or Create an Account to see details.
Our host promised to train everyone as part of the package, but they didn't let our doctors know...
Login or Create an Account to see details.
If any special things need to be made for our office, our host won't do those things. But they told...
Login or Create an Account to see details.
The EMR's functionality is really good and meets our needs. Checking in and out is very good, and...
Login or Create an Account to see details.
If the host has someone come on as part of the Community Connect program, the host should treat them...
Login or Create an Account to see details.
The customer service for the Community Connect program is a pain point. If someone is in a chart, we...
Login or Create an Account to see details.
Our host absolutely does not avoid charging for every little thing. The system is very costly.
Login or Create an Account to see details.
It took us a long time to adjust to the changes to our EHR. We feel like Epic's EMR is more complex....
Login or Create an Account to see details.
Personally, I liked the EHR that we were working with before Epic's system. I wouldn't buy this...
Login or Create an Account to see details.
The biggest issues that we have had with training have been with our training schedules. When we...
Login or Create an Account to see details.
The product was initially implemented during a bad time for us. We did our implementation during the...
Login or Create an Account to see details.
The vendor is keeping their promises. We have a master service agreement that has different scopes...
Login or Create an Account to see details.
The vendor does avoid charging for every little thing. A learning piece that other vendors could be...
Login or Create an Account to see details.
Overall, the vendor was good with the implementation. The training wasn’t a pain point, but there is...
Login or Create an Account to see details.
Epic is very proprietary, and third-party vendors are often much smaller than Epic. When a third...
Login or Create an Account to see details.
The system is very reliable. The ease of use could be better. Epic is a little late to the game in...
Login or Create an Account to see details.
We absolutely have vendor executive involvement. We don’t get the CEO on a daily basis, but everyone...
Login or Create an Account to see details.
There are some horror stories with Epic's Community Connect relationships gone wrong. With any...
Login or Create an Account to see details.
We are limited in terms of making changes when we want a view to be different. We have to do...
Login or Create an Account to see details.
We have a good liaison that we work with, and we get access to log tickets and call the help desk....
Login or Create an Account to see details.
We have complained about the training. Our training is with our host's people, and our Epic system...
Login or Create an Account to see details.
The billing works well. In terms of the education on our host's website, it is hard to navigate. Our...
Login or Create an Account to see details.
The reporting and analytics are good. The host has education out there so that if we need more help,...
Login or Create an Account to see details.
We have the ability to make changes, but not every change would happen tomorrow. The hospital makes...
Login or Create an Account to see details.
There are allegiances to the hospital. The hospital does what they can for us, and they have done a...
Login or Create an Account to see details.
Epic did a good job with what they are trying to accomplish. I have been really happy with our...
Login or Create an Account to see details.
Overall, we are very happy with the solution. We had our concerns about going to a collaborative...
Login or Create an Account to see details.
We have hit quite a few charges with our Epic host. Epic's solution is much more expensive than our...
Login or Create an Account to see details.
Preferences