Welcome Commentary

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With Welcome, there's an expectation that people self-serve. There's no reduction in workforce with...

If we get updates for Welcome, Epic provides us with the updates that we can put in, but they're not...

I would recommend Welcome, but people just have to know that it's just another solution for arriving...

We can escalate issues and provide support tickets to Epic, but oftentimes our issues are with the...

The fact that Welcome is still part of the Epic system is its biggest strength. We don’t have to...

Some patients just don’t know how to use smart devices at all. Ultimately, Welcome is loaded on a...

We plan to keep using Welcome as we have it now, but we don't plan on increasing the number of...

Welcome does what it is supposed to do. It doesn't work in all areas of our hospital, but I think...

We have routine meetings with our TS person from Epic for Welcome. They are there to help us if we...

Epic has a road map for future changes, but the pace is not very fast. They have features that are...

Epic is a more established vendor, so we get what we get. Some things cannot be customized to the...

With Welcome, even though we have contacts with Epic, it can still take a while before they get back...

Welcome is an amazing product. We have been using Welcome for quite a few years. It has only been...

Our organization did not really want to move toward the Welcome kiosks, and that feeling was more on...

I love how easy Welcome is for patients. It offers so many things. There are so many things we are...

In the last two years, Epic has been offering such amazing products and applications that do many...

How integrated everything is in Epic's software is really powerful. The integration is why we go...

For Welcome, I'm more focused around the e-consent capabilities, which use Welcome. It is still a...

Welcome suits our needs in most areas of our company. We use Welcome in a unique way, so we have a...

We get what we need from Epic. We usually just call someone, but the issue often has to be elevated....

When we bring on another aspect of the Epic system, not everything is always anticipated. There are...

In Welcome, we would like to track out-of-network classifications and have tighter controls, and we...

We are trying to rally a lot of our departments to really embrace Welcome. I recommend the system...

We like to create our own workflows. That is challenging when a product isn't built for that. I am...

I think we could get more of our money's worth if we were to ever move Welcome from a tablet to an...

I wouldn't buy the system again. Technology is advancing quickly. Young people are usually okay with...

Epic's support has been great. Our Welcome team is wonderful. The vendor is really proactive. We...

Welcome is a good self-service registration tool. It does the basic registration needs, but...

Welcome's integrations with other Epic systems are not as robust as one would expect. Best practices...

Welcome is an essential component to allow patients to complete multiple previsit questionnaires on...

We have not been able to drive the adoption that we had hoped. There are many points along the...

We use Welcome for our check-in kiosk and our patient-entered questionnaires. The tool has been very...

Welcome is a great tool when it comes to assisting with implementing patient self-arrival workflows...

As an Epic customer, we attempted to use all of the native Epic functions before looking at an...

We don’t really need much in the way of implementation services, but the implementation was quite easy....

Welcome is easy to use for patients doing self-registration. It is pretty self-explanatory for them....

We like the fact that Epic's suite is all one system for managing patient care. There is a health...