Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Business Information
Tell us about your organization
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Phreesia Comments
Filtered view: All
Subject Expert
Commentary Summary
Want to see full details?
User Commentary
VP/Other Executive
We use the Phreesia product in our clinic to verify patients' benefits, and they check in using the...
Login or Create an Account to see details.
VP/Other Executive
The vendor says they can deliver, but when we want to get certain things done, those things fall...
Login or Create an Account to see details.
VP/Other Executive
We haven't had many issues with the Phreesia system. It is pretty seamless from an end-user point of...
Login or Create an Account to see details.
VP/Other Executive
We pay Phreesia a percentage of collections, and I think the percentage is a little high, but we...
Login or Create an Account to see details.
Physician
We have been running into issues with the new-patient workflow in the system. If a patient is new...
Login or Create an Account to see details.
Director
The system definitely assists with patient efficiency on the front end, and our ability to have...
Login or Create an Account to see details.
Director
The system allows compliance with consents and different regulatory items. It makes everything a...
Login or Create an Account to see details.
Director
Phreesia's system has integration with the back office and clinical items, but it doesn’t have...
Login or Create an Account to see details.
CIO
Phreesia is part of our long-term plans, but the caveat is that the Phreesia consumer space is...
Login or Create an Account to see details.
CIO
I don't know whether there will be an end-to-end consumer solution, but Phreesia has been a partner...
Login or Create an Account to see details.
Manager
Phreesia came out with templates and other things to help us through the COVID-19 crisis. The...
Login or Create an Account to see details.
Manager
We really don't have that much contact with the executives. It only happens when we have issues. We...
Login or Create an Account to see details.
Analyst/Coordinator
Phreesia has a good model that is easy to expand based on their pricing. They take a percentage of...
Login or Create an Account to see details.
Analyst/Coordinator
Phreesia would definitely be a front-runner if we were in the market again. I don't have any...
Login or Create an Account to see details.
Analyst/Coordinator
Phreesia does well with training. We are currently going through some training for the new offerings...
Login or Create an Account to see details.
Analyst/Coordinator
We have some problems with the solution working as promoted, how things are launched, and how the...
Login or Create an Account to see details.
Analyst/Coordinator
Phreesia has advancements that they are already reaching out to us for. By next year, we should see...
Login or Create an Account to see details.
CIO
Phreesia is a really good company, and they have treated us very well. At the beginning of the...
Login or Create an Account to see details.
CIO
Phreesia’s tool has very much been a benefit. There is a series of preventative health...
Login or Create an Account to see details.
CIO
We still have areas that we need to work on with Phreesia. For example, when patients have checked...
Login or Create an Account to see details.
CIO
Phreesia's software is pretty expensive. My satisfaction with the product was lower in the past when...
Login or Create an Account to see details.
Analyst/Coordinator
What I like about Phreesia's system is that we have five products in one product. It is...
Login or Create an Account to see details.
Analyst/Coordinator
I am a huge fan of Phreesia. We had a super smooth implementation with videos to support their...
Login or Create an Account to see details.
Manager
In general, Phreesia was really proactive about the COVID-19 crisis. They implemented screening...
Login or Create an Account to see details.
Manager
Things have been wonderful with Phreesia. There are always hiccups and issues with technology. But...
Login or Create an Account to see details.
CEO/President
I would tell others that the vendor has supported us in trying to achieve new and better ways to...
Login or Create an Account to see details.
CEO/President
The vendor meets our expectations but doesn't quite exceed them. However, the vendor is getting...
Login or Create an Account to see details.
Manager
If the vendor could separate the billing by guarantor versus patient, that would change the game on...
Login or Create an Account to see details.
Manager
We run into challenges with the integration into the EMR. We can ask questions about the types of...
Login or Create an Account to see details.
Manager
Keeping Phreesia is kind of up in the air right now. We are looking at a different EMR, so that...
Login or Create an Account to see details.
Manager
The vendor's customer support is fantastic. The people are very responsive and very easy to work with....
Login or Create an Account to see details.
Manager
The ease of use is the vendor’s strength. We don’t have to log in to anything. Overall, our...
Login or Create an Account to see details.
Manager
There are a few areas that drive our ratings to be a little low. One area is clinical screening...
Login or Create an Account to see details.
Manager
The way Phreesia has reacted to the COVID-19 crisis has been an example of how adaptable Phreesia...
Login or Create an Account to see details.
Manager
From the get-go, Phreesia impressed us through the vetting, sales, contracting, and implementation...
Login or Create an Account to see details.
Manager
We have dramatically decreased our no-show rate with Phreesia's solution. Our specialty is most...
Login or Create an Account to see details.
Manager
For marketing reasons, it has been really great to have Phreesia. They have a health campaign...
Login or Create an Account to see details.
Manager
Our referrals platform within Phreesia's solution has been awesome. We are able to have physicians...
Login or Create an Account to see details.
Manager
I would like Phreesia to improve the training software on the website. It is not very user friendly....
Login or Create an Account to see details.
Manager
We have a fantastic client associate who is assigned to us. That person gets things done and...
Login or Create an Account to see details.
Manager
I think that Phreesia is the way of the future. I like it when users and patients come in and are...
Login or Create an Account to see details.
Manager
I have been blown away by the care that Phreesia has taken. They are truly invested in the success...
Login or Create an Account to see details.
Director
We haven't really had any upgrades, but my implementation specialist was amazing through the build...
Login or Create an Account to see details.
Director
The only bad parts of the training were from my own staff members not doing what they were supposed...
Login or Create an Account to see details.
Director
Phreesia's system is streamlining patient intake and the time that the patients have to spend doing...
Login or Create an Account to see details.
Director
I really don’t ever call Phreesia for support. I just do that through the support portal. They have...
Login or Create an Account to see details.
Director
Phreesia's system has so many analytics that we can do, from payments to interest scores to surveys....
Login or Create an Account to see details.
Director
Normally, patients have to write their names and phone numbers on the patient-intake paperwork. But...
Login or Create an Account to see details.
Director
The technology that we have is very unified and cohesive. The system asks patients whether their...
Login or Create an Account to see details.
Director
We now have fewer people sitting in the waiting room, and that is good during COVID-19 times so that...
Login or Create an Account to see details.
Director
One strength is the level of support that we get when we have an issue. The vendor has a support...
Login or Create an Account to see details.
Director
Phreesia is about creating functionality that we may not already have. They create new things for us...
Login or Create an Account to see details.
Director
Right now, nothing is missing from the platform. But things keep popping up, and the vendor creates...
Login or Create an Account to see details.
Director
The biggest area where the vendor exceeded expectations is telemedicine. They didn’t know they were...
Login or Create an Account to see details.
Director
The vendor actually created telehealth in real time and updated it based on practice feedback. All...
Login or Create an Account to see details.
Director
We have the provider messaging integrated all the way to the observation terms. The information that...
Login or Create an Account to see details.
Director
The most significant outcomes are up-front patient collections. We have collected more than we did...
Login or Create an Account to see details.
Director
An outcome that we have seen is patient satisfaction with the check-in process. Patients like being...
Login or Create an Account to see details.
Manager
In the beginning, Phreesia’s communication from the representative level was very good, and if we...
Login or Create an Account to see details.
Manager
Phreesia’s patient check-in process continues to go pretty well, reducing some of that time for us....
Login or Create an Account to see details.
Manager
Phreesia was quick to initiate new screenings for patients regarding COVID-19, but that seemed to be...
Login or Create an Account to see details.
Manager
Phreesia has lagged recently with services and upgrades. They were better 8–10 months ago.
Login or Create an Account to see details.
Manager
Phreesia has very few webinars that are informational; they are mostly sales webinars.
Login or Create an Account to see details.
Manager
Phreesia requires many steps to prepare a file for integrated transfer with our EMR. Likewise,...
Login or Create an Account to see details.
Manager
Phreesia has been slow to make helpful changes to create ease of use and has been much more anxious...
Login or Create an Account to see details.
Manager
We think Phreesia's executive involvement is poor because they change our representative all the...
Login or Create an Account to see details.
COO
We are not just a client to Phreesia. They treat us like we are a partner, and that is hugely...
Login or Create an Account to see details.
COO
Because Phreesia partners with us, they really go above and beyond. They try to meet whatever needs...
Login or Create an Account to see details.
COO
Phreesia offers provider messaging, and we use that. It has moderate adoption because some of our...
Login or Create an Account to see details.
COO
The number-one thing we have been able to achieve is we have been able to increase our collections...
Login or Create an Account to see details.
COO
Our Phreesia satisfaction scores are strictly geared toward how our patients feel about using...
Login or Create an Account to see details.
COO
The patient check-in process is Phreesia's biggest strength. They have all the areas covered and...
Login or Create an Account to see details.
COO
We had some struggles at the very beginning when we first went with Phreesia, but anything that we...
Login or Create an Account to see details.
COO
The chat feature is the one thing that I really wish Phreesia would expand on. To use the chat...
Login or Create an Account to see details.
COO
The system is easy to use, but for some of our elderly patients, Phreesia could condense or simplify...
Login or Create an Account to see details.
COO
The quality of Phreesia's support is fabulous. They are often reaching out to us about things that...
Login or Create an Account to see details.
COO
I am very outspoken, so I have had the privilege of speaking with a lot of the higher-level...
Login or Create an Account to see details.
COO
Phreesia is great at driving tangible outcomes. I feel really awkward saying Phreesia is fantastic...
Login or Create an Account to see details.
Manager
We went with Phreesia for one reason, which was the credit card processing. Phreesia has branched...
Login or Create an Account to see details.
Manager
The system is a credit card processor, so Phreesia is in the business to make a buck. We have been...
Login or Create an Account to see details.
Manager
We signed up with really nice people at Phreesia. I don't even know whether they are still there....
Login or Create an Account to see details.
Manager
I would say that Phreesia doesn't always keep their promises. For the most part, Phreesia does. The...
Login or Create an Account to see details.
Manager
Phreesia does well with their implementation services. We definitely recommend Phreesia all the time....
Login or Create an Account to see details.
Manager
We would certainly like to see the discrete data fields be more integrated with our EMR.
Login or Create an Account to see details.
Manager
Phreesia's support is lacking. There is a difference between the people who actually provide...
Login or Create an Account to see details.
Director
We have worked with the vendor for quite a few years, and we have really seen them evolve. The...
Login or Create an Account to see details.
Director
Our biggest pain point with the vendor is that anything new comes at a cost. Other than that, the...
Login or Create an Account to see details.
Director
We work with a couple of other vendors, but Phreesia had the quickest turnaround time for available...
Login or Create an Account to see details.
Director
We are using the vendor’s automated check-in feature, which allows patients to be able to complete...
Login or Create an Account to see details.
Director
The vendor’s executive involvement has been good. I have had a few representatives during my time,...
Login or Create an Account to see details.
Director
We are always progressing, and the vendor is always making improvements, enhancements, and changes....
Login or Create an Account to see details.
Director
A long time ago, I would have said that the vendor could improve their customer service and their...
Login or Create an Account to see details.
Director
I want to say that the vendor keeps all their promises, but they can’t deliver on everything. They...
Login or Create an Account to see details.
Manager
The system has been able to upload all of our telehealth schedules from another system and still...
Login or Create an Account to see details.
Manager
We are very satisfied with the system's ability to ask questions. The system asks all the questions...
Login or Create an Account to see details.
Manager
Quality of service is an area the vendor could work on a bit. We don’t really have a lot of...
Login or Create an Account to see details.
CIO
Phreesia has training available. We just call them if we need anything, so that is easy.
Login or Create an Account to see details.
CIO
Phreesia always seems to come up with really good additions to enhance their system. Sometimes they...
Login or Create an Account to see details.
Manager
The vendor does capture patient medical and social history, but we don’t really do a lot of the...
Login or Create an Account to see details.
Manager
The system talks to other systems all day, every day. There are no issues. If we do have an issue,...
Login or Create an Account to see details.
Manager
The system is easy to use. Regardless of whether my front desk staff or someone like me is on the...
Login or Create an Account to see details.
Manager
The vendor executives are awesome about being involved. I am constantly getting emails about when...
Login or Create an Account to see details.
CEO/President
There is still room for growth in the patient surveys in terms of patient engagement. That is an...
Login or Create an Account to see details.
CEO/President
Phreesia is an innovator. I am sure they are trying to work on things, but in terms of our patient...
Login or Create an Account to see details.
CEO/President
We have Phreesia’s telehealth intake solution. We were so excited about getting it. We really...
Login or Create an Account to see details.
CEO/President
One of the biggest outcomes is definitely the client experience. We have really improved that and...
Login or Create an Account to see details.
CEO/President
The solution has reduced the amount of paper that we utilize, and that has been really big for our...
Login or Create an Account to see details.
CEO/President
Phreesia has so many great tools. Those tools have helped us with our physician referrals that our...
Login or Create an Account to see details.
CEO/President
I could probably talk all day about Phreesia and how great their tools have been for our practice....
Login or Create an Account to see details.
Manager
Phreesia doesn’t overpromise. They are very transparent, and if we are asking for something and they...
Login or Create an Account to see details.
Manager
Phreesia's solution is integrating as well as it possibly can with the EHR we are using.
Login or Create an Account to see details.
Manager
Phreesia works very hard to provide us with what we ask for. There are some things on our list that...
Login or Create an Account to see details.
Manager
We have had in-person meetings with some of the Phreesia executives many times. Phreesia is very...
Login or Create an Account to see details.
Manager
I would definitely recommend Phreesia. I recently recommended them to an organization that was...
Login or Create an Account to see details.
CEO/President
Patients can pay their co-pay from home when they get the previsit message a few days before their...
Login or Create an Account to see details.
CEO/President
Phreesia does great on the software side, but they don't understand the practicalities of how the...
Login or Create an Account to see details.
CEO/President
I don't think Phreesia could have done any better with their response to COVID-19. None of us knew...
Login or Create an Account to see details.
CEO/President
The solution is really pricey, and that is a bit of a gripe of ours.
Login or Create an Account to see details.
CEO/President
The upgrades aren't always great. We didn't have a great experience with our telemedicine solution....
Login or Create an Account to see details.
CEO/President
Training is nonexistent. Until I complain a little bit, I don't really get training. I have started...
Login or Create an Account to see details.
CEO/President
I don't love the ease of use. The issue isn't that the system is hard to use, but there are things...
Login or Create an Account to see details.
CEO/President
The only time that I have talked to an executive has been when we had a really big mess. I haven't...
Login or Create an Account to see details.
CEO/President
I like the Phreesia product. It interfaces with our EMR. But it is only as good as the information...
Login or Create an Account to see details.
CEO/President
Overall, Phreesia is good. I would buy the product again. But Phreesia needs to do a better job of...
Login or Create an Account to see details.
CEO/President
Phreesia has been excellent. They are innovative and stay on top of things. They are constantly...
Login or Create an Account to see details.
CEO/President
There has been a real weakness with the reports. Phreesia has a lot of new reports, but they don't...
Login or Create an Account to see details.
CEO/President
Overall, the Phreesia system is superb, but the support is only as good as the person who is helping...
Login or Create an Account to see details.
CTO
Phreesia has been great during the COVID-19 crisis. They have enabled us to text patients directly...
Login or Create an Account to see details.
CTO
Phreesia definitely has a reliable platform that our people can access. We have only had one or two...
Login or Create an Account to see details.
CTO
Phreesia used to be very email based for a lot of things, and email is almost as useless as faxing...
Login or Create an Account to see details.
Manager
I think of Phreesia as a partner. My experience with them is wholly positive. They are a good...
Login or Create an Account to see details.
Manager
I am using Phreesia a lot during the pandemic because they put so much thought into their new...
Login or Create an Account to see details.
Director
There are always glitches here and there. The glitches may not be related to Phreesia's system so...
Login or Create an Account to see details.
Manager
The vendor has been really good and very supportive during the COVID-19 crisis.
Login or Create an Account to see details.
Manager
Compared to the average of our experiences, the majority of what Phreesia does is great. I would...
Login or Create an Account to see details.
Manager
Our satisfaction with Phreesia went down from previous years. The new onboarding and clinical...
Login or Create an Account to see details.
Manager
We had a poor implementation with one clinic which ended up barely functioning with electronic...
Login or Create an Account to see details.
Director
In terms of efficiency with the preregistration, it takes less time for staff to get patients in and...
Login or Create an Account to see details.
Director
We have had a good experience with Phreesia. The implementation went fairly smoothly. Phreesia has...
Login or Create an Account to see details.
Director
The only issue we have is that the data in the forms doesn't integrate with the patient health...
Login or Create an Account to see details.
Manager
Phreesia doesn’t have any upgrades. They just have things that we can add on. I give the overall...
Login or Create an Account to see details.
Manager
The biggest outcomes that we noticed from using the system is the patient payments. They have...
Login or Create an Account to see details.
Manager
The system has helped in verifying demographics. The system is efficient. The patients sometimes get...
Login or Create an Account to see details.
Manager
It would take a lot for Phreesia to get any upper-level people on an issue.
Login or Create an Account to see details.
VP/Other Executive
Phreesia has been phenomenal through COVID-19. They had patient self-service scheduling, and when...
Login or Create an Account to see details.
VP/Other Executive
I have a lot of needs, and there are things that I want Phreesia to do that they don’t do yet. That...
Login or Create an Account to see details.
VP/Other Executive
Phreesia is very proactive. One of their leaders calls me and bounces ideas off of me.
Login or Create an Account to see details.
Analyst/Coordinator
Phreesia is one of my favorite companies that we work with. They helped us build a patient...
Login or Create an Account to see details.
Director
We have implemented Phreesia’s tool in most of our markets. Our experience with Phreesia is...
Login or Create an Account to see details.
Director
Phreesia provides very detailed ROIs for their products. That has made it easier for us to show why...
Login or Create an Account to see details.
CIO
Telehealth is one of the main reasons we chose to partner with Phreesia in the first place. Knowing...
Login or Create an Account to see details.
CIO
I have been fortunate to have had a lot of interactions with some senior executives at Phreesia.
Login or Create an Account to see details.
CIO
Phreesia has really stepped up to support us through COVID-19. I have a lot of good stories about...
Login or Create an Account to see details.
CIO
Phreesia is the only vendor I know of that interprets the eligibility and benefits that they get...
Login or Create an Account to see details.
CIO
Online bill pay is something that Phreesia does a great job with. That was one of the biggest...
Login or Create an Account to see details.
CIO
Phreesia is integrated into our EMR, so if a patient owes a balance, the system can ask the patient...
Login or Create an Account to see details.
CIO
When we send out statements, we upload a file of all the statements that have been sent out to...
Login or Create an Account to see details.
CIO
As part of patients’ registrations, we offer to put their credit cards on file so that any balances...
Login or Create an Account to see details.
COO
With Phreesia, there are some integration problems that exist. Phreesia can't quite give us our...
Login or Create an Account to see details.
COO
Phreesia's system is very good. The best things are the preappointment registration and mobile...
Login or Create an Account to see details.
COO
Phreesia did really well on both the implementation and the training. I would have to say that...
Login or Create an Account to see details.
COO
Phreesia's system has a very high cost, and that is a problem. If the cost of the system were...
Login or Create an Account to see details.
COO
With Phreesia's system, the patient experience is not that good because of the financial aspect, the...
Login or Create an Account to see details.
Director
Phreesia has been really great in helping us adapt to this new way of the world. They help us with...
Login or Create an Account to see details.
Director
The system's strength is in its messaging to patients. It helps with capturing the patients in order...
Login or Create an Account to see details.
Director
In a perfect world, having one system that does everything would be wonderful. We would have one...
Login or Create an Account to see details.
CMIO
Phreesia's solution has worked out fairly well. We had our hiccups in the beginning, but since we...
Login or Create an Account to see details.
Manager
I don't know the vendor's executives. We have an account representative who is fabulous, but I never...
Login or Create an Account to see details.
Manager
Our satisfaction will stay the same a year from now. I don't know how the vendor is finding...
Login or Create an Account to see details.
Manager
It seemed like the vendor was ahead of the curve in knowing what we needed during the COVID-19...
Login or Create an Account to see details.
Manager
Knowing what I know now, I would buy Phreesia's system again. The system is a little pricey. I used...
Login or Create an Account to see details.
Manager
When it came to training, we were just kind of left to figure things out on our own after the...
Login or Create an Account to see details.
Manager
There is always room for improvement. We need check-in questions, but there is a better way to ask...
Login or Create an Account to see details.
Manager
Throughout the COVID-19 crisis, the vendor has constantly provided updates. We haven’t used the...
Login or Create an Account to see details.
Manager
The product is part of our long-term plans. Phreesia is part of the reason we are staying with our...
Login or Create an Account to see details.
Manager
Phreesia avoids charging us for every little thing. Phreesia recently put together a patient-chat...
Login or Create an Account to see details.
Manager
A few years ago, we had on-site training, and the trainers were pretty amazing. I don’t know how...
Login or Create an Account to see details.
Manager
The system is very easy to use. Everything is pretty self-explanatory. The system is broken out in...
Login or Create an Account to see details.
Manager
Overall, I think the support is okay. We used to have a direct client person that was very good, but...
Login or Create an Account to see details.
Manager
The system is robust and drives tangible outcomes. It integrates so well with our EMR, and the...
Login or Create an Account to see details.
Manager
When it comes to integration, I don’t know whether our problem is really Phreesia or our other...
Login or Create an Account to see details.
Manager
The system has a reminder notification for us. When the reminder is sent out, the system does...
Login or Create an Account to see details.
Manager
Immediately before the visit, the system asks the patient some screening questions. It has also been...
Login or Create an Account to see details.
Manager
Once we decided we were going to reopen the clinic and see patients after COVID-19, Phreesia gave us...
Login or Create an Account to see details.
Manager
Phreesia came up with things to help us during COVID-19. We asked for very few things, but Phreesia...
Login or Create an Account to see details.
Manager
I have recommended Phreesia like crazy. Phreesia tries to keep all their promises. I have had to...
Login or Create an Account to see details.
Manager
When it comes to driving tangible outcomes, Phreesia is growing for us. I am in the process of...
Login or Create an Account to see details.
Manager
When it comes to current product functionality, my score is a little lower. But that may be due to...
Login or Create an Account to see details.
Manager
The patient experience is one of the little spots that I have issues with, and that response is from...
Login or Create an Account to see details.
Manager
One of the cool things about Phreesia during COVID-19 is that we can send a link for telehealth. But...
Login or Create an Account to see details.
Director
Phreesia doesn’t avoid charging for every little thing. They try to avoid that, but they don’t. We...
Login or Create an Account to see details.
Director
I have reached out to Phreesia during COVID-19, and I have put in requests. Phreesia is very...
Login or Create an Account to see details.
Director
Phreesia is a really great company. They are trying to stay cutting edge and stay in tune with...
Login or Create an Account to see details.
Director
The executives were very hands on and easy to reach. We were having weekly meetings with Phreesia,...
Login or Create an Account to see details.
Director
We had some issues early on. We had some hiccups with some things that went out, and it took some...
Login or Create an Account to see details.
Director
I like how we did the rollout. Phreesia was on-site when we did the rollout, and that was really...
Login or Create an Account to see details.
Director
We have been using Phreesia’s system for a few years. It is a registration platform, and I know that...
Login or Create an Account to see details.
Director
I like the system. It is a very good product and is user friendly. The data is reliable. The system...
Login or Create an Account to see details.
Director
I think our future satisfaction is going to be high. What Phreesia will have moving forward is even...
Login or Create an Account to see details.
VP/Other Executive
With a new patient, it can take longer to go through the electronic process than it would if we were...
Login or Create an Account to see details.
Director
I have never met anyone at an executive level at Phreesia, unless I met someone at a conference, but...
Login or Create an Account to see details.
Director
The lower scores for Phreesia reflect our overall patient satisfaction. We do have a higher...
Login or Create an Account to see details.
Manager
With COVID-19, the vendor was right on top of doing automatic screenings. Phreesia developed health...
Login or Create an Account to see details.
Manager
The vendor is starting to nickel-and-dime us. In the beginning, I didn't notice, but now Phreesia...
Login or Create an Account to see details.
Manager
The vendor's implementation team was phenomenal. They offered great suggestions and implemented...
Login or Create an Account to see details.
Manager
About once a week, the vendor puts out a seamless upgrade. We don't have to touch the upgrade...
Login or Create an Account to see details.
Manager
When it comes to the vendor's support people, there are a few people that we aren't thrilled with....
Login or Create an Account to see details.
Manager
Phreesia has already been in for a bit, and they completely updated their system. The system is...
Login or Create an Account to see details.
Manager
The solution's integration was just so easy when we installed it to get it working in conjunction...
Login or Create an Account to see details.
Director
Phreesia is sending some data, but it isn’t discrete. The vendor isn’t able to send discrete data...
Login or Create an Account to see details.
Director
Phreesia came out with some pretty neat things for the pandemic. We can do some at-home...
Login or Create an Account to see details.
Director
With Phreesia, patients can do preappointment check-ins and go through the questionnaires before...
Login or Create an Account to see details.
Manager
Phreesia has been outstanding in supporting us through COVID-19. They have been a good partner all...
Login or Create an Account to see details.
Manager
Phreesia doesn’t nickel-and-dime as much. Every time they make a different module, they charge for...
Login or Create an Account to see details.
Manager
Phreesia’s support people are pretty exceptional. They are very proactive. They see trends in the...
Login or Create an Account to see details.
Manager
When it comes to implementations, Phreesia has certainly come a long way. I would not give them high...
Login or Create an Account to see details.
Manager
I don’t have issues with Phreesia’s tool working as promoted. We have no issues in terms of the...
Login or Create an Account to see details.
Manager
When it comes to ease of use for end users, there is a learning curve. There is a lot of things in...
Login or Create an Account to see details.
Manager
In terms of COVID-19 things, Phreesia was way ahead of everybody else. The support people respond...
Login or Create an Account to see details.
Manager
When we initially purchased Phreesia’s system, the vendor was going to allow social history...
Login or Create an Account to see details.
Manager
The implementation could have been better. I was quite nervous because Phreesia didn’t provide an...
Advanced Filters
Featured Reports
Preferences
Related Blogs
Patient Intake Management 2020: The Good, the Bad, and the COVID-19