EXL Healthcare Care Management Solutions Commentary
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Bradley Hunter
VP of Engagement
KLAS VP of Engagement - Bradley Hunter
 
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User Commentary

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CIO

Loyalty

I know people are looking to move off CareRadius Suite, so that tells me our customers aren't super...

Apr 2024
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CIO

Product

The features of CareRadius Suite are hard to navigate. The nurses aren’t happy with the capabilities...

Apr 2024
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Analyst/Coordinator

Operations

Our implementation of CareRadius Suite went very well, and we didn't have any issues to speak of...

Feb 2024
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Analyst/Coordinator

Product

I find CareRadius Suite fairly easy to use, but I don't use it every day the way that a lot of our...

Feb 2024
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Analyst/Coordinator

Product

CareRadius Suite has a very fresh and updated look, but we have people with vision issues. For me,...

Feb 2024
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Analyst/Coordinator

Product

Our users are not exactly happy with how the care plans are structured. We can configure goals,...

Feb 2024
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Analyst/Coordinator

Relationship, Product

We haven’t been able to take advantage of some of the new technology from EXL, but I see that they...

Feb 2024
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Analyst/Coordinator

Relationship

I feel comfortable reaching out to EXL to ask them questions. If we have something we would like to...

Feb 2024
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Analyst/Coordinator

Relationship

EXL supports our interoperability needs by supporting us throughout the upgrade process, and...

Feb 2024
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Director

Relationship, Product

Currently, EXL has some connections with other systems and internal connections for provider...

Oct 2023
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Director

Loyalty, Relationship

EXL is very responsive to our unique needs and helps to come up with solutions, and they have really...

Oct 2023
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Director

Operations

We have an update coming, and the vendor has been super helpful. Also, the training has improved...

Oct 2023
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Director

Relationship, Product

The vendor has been responsive over the years to improving the intuitiveness of the product, but the...

Oct 2023
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Director

Relationship

The vendor really understands our business and the federal contracts that we work with, so the...

Oct 2023
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Director

Loyalty, Product, Value

In the past, we have had to add some functionality to the product, and some of the tools in the...

Oct 2023
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