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User Commentary
Loyalty
I know people are looking to move off CareRadius Suite, so that tells me our customers aren't super...
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Product
The features of CareRadius Suite are hard to navigate. The nurses aren’t happy with the capabilities...
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Operations
Our implementation of CareRadius Suite went very well, and we didn't have any issues to speak of...
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Product
I find CareRadius Suite fairly easy to use, but I don't use it every day the way that a lot of our...
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Product
CareRadius Suite has a very fresh and updated look, but we have people with vision issues. For me,...
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Product
Our users are not exactly happy with how the care plans are structured. We can configure goals,...
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Relationship, Product
We haven’t been able to take advantage of some of the new technology from EXL, but I see that they...
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Relationship
I feel comfortable reaching out to EXL to ask them questions. If we have something we would like to...
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Relationship
EXL supports our interoperability needs by supporting us throughout the upgrade process, and...
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Relationship, Product
Currently, EXL has some connections with other systems and internal connections for provider...
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Loyalty, Relationship
EXL is very responsive to our unique needs and helps to come up with solutions, and they have really...
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Operations
We have an update coming, and the vendor has been super helpful. Also, the training has improved...
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Relationship, Product
The vendor has been responsive over the years to improving the intuitiveness of the product, but the...
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Relationship
The vendor really understands our business and the federal contracts that we work with, so the...
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Loyalty, Product, Value
In the past, we have had to add some functionality to the product, and some of the tools in the...
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