EXL Payment Integrity Solutions Commentary
Filtered view: All
Subject Expert
Boyd Stewart
VP of Payer/Provider Collaboration
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship
The account manager is great, super responsive, and always bringing forward new ideas and solutions.
Login or Create an Account to see details.
Loyalty
We want to grow and expand with EXL for payment accuracy audits in the future.
Login or Create an Account to see details.
Culture
I dislike EXL's reporting and invoicing; it can be messy at times.
Login or Create an Account to see details.
Loyalty
EXL has a true workflow or tool platform, but we are migrating off of it. We are in a wind-down...
Login or Create an Account to see details.
Relationship, Product
We would like EXL to continue to develop and derive new and emerging AI solutions. The vendor...
Login or Create an Account to see details.
Relationship
EXL has a suite of solutions that we are very satisfied with, like their subrogation work and their...
Login or Create an Account to see details.
Relationship, Operations
There wasn't a whole lot to train on with EXL Payment Integrity Solutions, but we have access to a...
Login or Create an Account to see details.
Loyalty, Relationship
EXL has shown their capabilities to be very strong, and we are planning on furthering our...
Login or Create an Account to see details.
Loyalty, Operations
We haven't made any firm decisions yet on expanding any services. EXL has a payer portal that feels...
Login or Create an Account to see details.
Relationship
We haven't had any issues with the partnership. We have had improvements. Previously, my...
Login or Create an Account to see details.
Loyalty, Relationship
Previously, we had a face-to-face meeting with EXL. Our relationship had been very virtual all...
Login or Create an Account to see details.
Relationship
We have been dealing with EXL for a long time. They have been involved with diplomacy audit...
Login or Create an Account to see details.
Relationship
From day one, EXL has been collaborative. That is in their DNA. They weren't always EXL, and they...
Login or Create an Account to see details.
Relationship
EXL pivots very well. Large companies don’t pivot well when moving from one process to another or...
Login or Create an Account to see details.
Relationship
I have a standing, one-on-one meeting with high-level leadership at EXL, and we have regularly...
Login or Create an Account to see details.
Operations
The EXL implementation was a little slow sometimes in terms of getting changes put in, so the speed...
Login or Create an Account to see details.
Relationship
What we have from EXL is a service, not exactly a product. We are not using an actual application of...
Login or Create an Account to see details.
Loyalty, Product
EXL product functionality could improve; that is just going to be a matter of continuing to expand...
Login or Create an Account to see details.
Relationship
EXL has identified providers with what at first glance appears to be problematic billing patterns,...
Login or Create an Account to see details.
Loyalty, Relationship
In general, EXL is very collaborative. Anytime we need to call on EXL to help us think through a...
Login or Create an Account to see details.
Loyalty, Relationship
When I think about areas of opportunity for EXL, like a lot of vendors, EXL is trying to go after...
Login or Create an Account to see details.
Relationship, Value
EXL has done well regarding cost over the time we have had our partnership with them. We definitely...
Login or Create an Account to see details.
Relationship
EXL is in a bit of a unique relationship with us. We leverage them in a number of different ways...
Login or Create an Account to see details.
​
Featured Report
Preferences