EXL Payment Integrity Solutions Commentary
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Subject Expert
Boyd Stewart
VP of Payer/Provider Collaboration
KLAS VP of Payer/Provider Collaboration - Boyd Stewart
 
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User Commentary

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Director

Relationship

EXL Payment Integrity Solutions is easy to use. If we ever needed anything from EXL, we could get...

May 2025
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Director

Relationship

EXL could do some prepayment work. EXL provides it, but we just haven’t gone all in. We just wish...

May 2025
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Director

Relationship, Value

I love EXL. They are very good at not charging for every little thing. For what they provide, they...

Apr 2025
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Director

Relationship, Product, Value

The value we get back from this solution is very easy to measure. EXL performs audits, finds...

Apr 2025
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Director

Value

EXL offers a lot more than we are willing to pay for or need. A few years ago, they were pretty...

Apr 2025
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Manager

Relationship, Operations

EXL wants to do good, but they really just can't. They are in over their heads. They have a very...

Feb 2025
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Manager

Relationship

The account manager is great, super responsive, and always bringing forward new ideas and solutions.

Oct 2024
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Manager

Loyalty

We want to grow and expand with EXL for payment accuracy audits in the future.

Oct 2024
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Manager

Culture

I dislike EXL's reporting and invoicing; it can be messy at times.

Oct 2024
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VP/Other Executive

Loyalty

EXL has a true workflow or tool platform, but we are migrating off of it. We are in a wind-down...

Sep 2024
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VP/Other Executive

Relationship, Product

We would like EXL to continue to develop and derive new and emerging AI solutions. The vendor...

Sep 2024
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VP/Other Executive

Relationship

EXL has a suite of solutions that we are very satisfied with, like their subrogation work and their...

Sep 2024
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Director

Relationship, Operations

There wasn't a whole lot to train on with EXL Payment Integrity Solutions, but we have access to a...

Sep 2024
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Director

Loyalty, Relationship

EXL has shown their capabilities to be very strong, and we are planning on furthering our...

Sep 2024
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Director

Loyalty, Operations

We haven't made any firm decisions yet on expanding any services. EXL has a payer portal that feels...

Jul 2024
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Director

Relationship

We haven't had any issues with the partnership. We have had improvements. Previously, my...

Jul 2024
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Director

Loyalty, Relationship

Previously, we had a face-to-face meeting with EXL. Our relationship had been very virtual all...

Jul 2024
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