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EXL Payment Integrity Solutions Commentary
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Subject Expert
Mac Boyter
VP of Engagement
KLAS VP of Engagement - Mac Boyter
 

Commentary Summary

Performance details

Comment Type Breakout

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User Commentary

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Director

Culture

EXL disclosed that they had accidentally made a mistake under a contract agreement, and they fixed...

Unrated
Apr 2026

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Director

Operations

EXL trained us a long time ago, so we train ourselves now. We’re well trained from what they...

Unrated
Apr 2026

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Director

Relationship

EXL supports my area really well. EXLMINE is a little less supportive because it’s handled by a...

Unrated
Apr 2026

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Director

Value

We absolutely got our money’s worth with EXL Payment Integrity Solutions. I have the numbers to...

Unrated
Apr 2026

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Director

Culture, Relationship

If someone needs a vendor, they should consider EXL strongly. Other vendors may have a slicker...

Unrated
Apr 2026

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Director

Loyalty, Relationship

EXL is working on some things we’ve asked them to look at, especially in areas where we need support...

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Apr 2026

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Director

Relationship

EXL could offer more solutions. We've tried to have some conversations, but things just have never...

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Apr 2026

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Manager

Relationship

We've had a lot of changes in our contact people at EXL, and unfortunately, conversations weren't...

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Apr 2026

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Manager

Relationship, Operations

We have come up with some solutions with EXL on how to reduce provider abrasion, but they’re...

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Apr 2026

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Director

Relationship

EXL Payment Integrity Solutions is easy to use. If we ever needed anything from EXL, we could get...

Unrated
May 2025

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Director

Relationship

EXL could do some prepayment work. EXL provides it, but we just haven’t gone all in. We just wish...

Unrated
May 2025

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