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EXL Payment Integrity Solutions Commentary
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Subject Expert
Boyd Stewart
VP of Payer/Provider Collaboration
KLAS VP of Payer/Provider Collaboration - Boyd Stewart
 
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Featured  Report

Payment Accuracy & Integrity Solutions 2023: Financial Outcomes Top of Mind
Payment Accuracy & Integrity Solutions 2023:
Financial Outcomes Top of Mind
October 2023
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Commentary Summary

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User Commentary

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Manager

Relationship, Operations

EXL wants to do good, but they really just can't. They are in over their heads. They have a very...

Feb 2025
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Manager

Relationship

The account manager is great, super responsive, and always bringing forward new ideas and solutions.

Oct 2024
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(0)
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Manager

Loyalty

We want to grow and expand with EXL for payment accuracy audits in the future.

Oct 2024
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Manager

Culture

I dislike EXL's reporting and invoicing; it can be messy at times.

Oct 2024
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VP/Other Executive

Loyalty

EXL has a true workflow or tool platform, but we are migrating off of it. We are in a wind-down...

Sep 2024
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(0)
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VP/Other Executive

Relationship, Product

We would like EXL to continue to develop and derive new and emerging AI solutions. The vendor...

Sep 2024
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VP/Other Executive

Relationship

EXL has a suite of solutions that we are very satisfied with, like their subrogation work and their...

Sep 2024
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Director

Relationship, Operations

There wasn't a whole lot to train on with EXL Payment Integrity Solutions, but we have access to a...

Sep 2024
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Director

Loyalty, Relationship

EXL has shown their capabilities to be very strong, and we are planning on furthering our...

Sep 2024
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Director

Loyalty, Operations

We haven't made any firm decisions yet on expanding any services. EXL has a payer portal that feels...

Jul 2024
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Director

Relationship

We haven't had any issues with the partnership. We have had improvements. Previously, my...

Jul 2024
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Director

Loyalty, Relationship

Previously, we had a face-to-face meeting with EXL. Our relationship had been very virtual all...

Jul 2024
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Director

Relationship

We have been dealing with EXL for a long time. They have been involved with diplomacy audit...

Apr 2024
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Director

Relationship

From day one, EXL has been collaborative. That is in their DNA. They weren't always EXL, and they...

Apr 2024
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Director

Relationship

EXL pivots very well. Large companies don’t pivot well when moving from one process to another or...

Apr 2024
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Director

Relationship

I have a standing, one-on-one meeting with high-level leadership at EXL, and we have regularly...

Apr 2024
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