Firstsource Debt Collection Services Commentary
Filtered view: All

Subject Expert
Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Manager

Relationship

We definitely would buy Firstsource’s services again because their leadership hasn't had turnover,...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

Firstsource is very good in terms of communication. They have different avenues of communication,...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty

We chose Firstsource because we were looking at the significant issues that we were having with the...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Firstsource is very new, and we get everything we need the first time around. I really like that...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Relationship

Firstsource is at the forefront. That is why we chose them. They collaborate and teach us things...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Services

Firstsource is fairly new. They just started, so they are not where we want them to be just yet. But...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

If someone were considering Firstsource, I would tell them to make sure they understand...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Services

Firstsource has been stable over the years as represented by the recoveries that have been stable in...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Value

The staff from Firstsource could improve their technical understanding of the accounts they are...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Value

The firm is consistent. They consistently bring in about the same amount of money, and they compete...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

When the firm decides to do something in their system, they need to do a better job of thinking...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship

Firstsource is a big company. Sometimes that is good, but sometimes it is bad. There is a lack of...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



​