Commentary Summary
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User Commentary
Relationship
We definitely would buy Firstsource’s services again because their leadership hasn't had turnover,...
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Relationship, Operations
Firstsource is very good in terms of communication. They have different avenues of communication,...
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Loyalty
We chose Firstsource because we were looking at the significant issues that we were having with the...
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Relationship
Firstsource is very new, and we get everything we need the first time around. I really like that...
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Loyalty, Relationship
Firstsource is at the forefront. That is why we chose them. They collaborate and teach us things...
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Relationship, Services
Firstsource is fairly new. They just started, so they are not where we want them to be just yet. But...
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Relationship
If someone were considering Firstsource, I would tell them to make sure they understand...
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Services
Firstsource has been stable over the years as represented by the recoveries that have been stable in...
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Relationship, Value
The staff from Firstsource could improve their technical understanding of the accounts they are...
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Relationship, Value
The firm is consistent. They consistently bring in about the same amount of money, and they compete...
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Relationship
When the firm decides to do something in their system, they need to do a better job of thinking...
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Loyalty, Relationship
Firstsource is a big company. Sometimes that is good, but sometimes it is bad. There is a lack of...
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