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Firstsource Extended Business Office Commentary
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Subject Expert
Brittani Oliver
Engagement Partner
KLAS Engagement Partner - Brittani Oliver
 

Commentary Summary

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User Commentary

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Manager

Relationship, Services

Firstsource's service center overseas has very high levels of security and safety protocols, so...

Unrated
Mar 2026

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Manager

Relationship, Value

Firstsource’s turnover rate has gone down substantially. Historically, with the onshore staff, we...

Unrated
Mar 2026

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VP/Other Executive

Relationship, Operations

We have implemented simplified statements with Firstsource, and it was a lot of hard work. We had a...

Unrated
Nov 2025

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VP/Other Executive

Relationship, Services

Firstsource could have been a little more proactive in understanding the importance of a certain...

Unrated
Nov 2025

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VP/Other Executive

Relationship, Operations

Firstsource has been great to work with. There are some things I have asked of them that I would...

Unrated
Nov 2025

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