All Categories chevron icon Revenue Cycle Management chevron icon Revenue Cycle Services chevron icon Extended Business Office: Large (>200 Beds)
   Bookmark

Firstsource Extended Business Office Commentary
Filtered view: All

Subject Expert
Brittani Oliver
Engagement Partner
KLAS Engagement Partner - Brittani Oliver
 

Commentary Summary

Performance details

Comment Type Breakout

Positive
Neutral
Negative
##
##
##
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by:
 Download as Excel
Manager

Firstsource requires more oversight than there should be for a vendor. They have a lot of turnover....

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Manager

I have really good communication with Firstsource; I email our person back and forth on stuff every...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

We have incredible rates from Firstsource; we just don’t always love how long it takes to get an...

Comment Tone Neutral
Pillars Value
Evaluation Unrated

 or  to see details.

Manager

Firstsource's service center overseas has very high levels of security and safety protocols, so...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

Manager

Firstsource’s turnover rate has gone down substantially. Historically, with the onshore staff, we...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

We have implemented simplified statements with Firstsource, and it was a lot of hard work. We had a...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

Firstsource could have been a little more proactive in understanding the importance of a certain...

Comment Tone Negative
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

VP/Other Executive

Firstsource has been great to work with. There are some things I have asked of them that I would...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

 Download as Excel  Print / Save as PDF
We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​