Firstsource Extended Business Office
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Subject Expert
Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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User Commentary

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VP/Other Executive

One of the positives of working with MedAssist is that we have a very good rate. We have the same...

Jan 2022
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VP/Other Executive

MedAssist’s executives are very responsive and always reach out. The vendor is easy to work with,...

Jan 2022
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VP/Other Executive

The thing I would like to see MedAssist do differently is around technology. We have done a lot at...

Jan 2022
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VP/Other Executive

There is some benefit to keeping things in-house when they are early out. We may look at making that...

Jan 2022
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Manager

MedAssist turned on a dime to take on a big project that we needed them to complete within a very...

Jan 2022
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Director

Sometimes, MedAssist identifies issues with payers before we do. MedAssist does a good job of...

Oct 2021
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Director

MedAssist's folks are good to work with, and we have good communication with them. MedAssist has...

Oct 2021
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Director

We have worked with the firm for several years. Recently, our collections have fallen off a bit. I...

Oct 2021
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Director

I would like to see the firm get the lower dollar claims that we send them. Sometimes, I see...

Oct 2021
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Director

We give all firms an academic ranking, and in this vendor's case, it is a C- or a D+. The service...

Jun 2021
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Director

The invoicing people never know what to do. After talking about how to resolve certain invoices, the...

Jun 2021
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Director

MedAssist overpromises and underdelivers. They offer a lot of solutions that haven't come to...

Jun 2021
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