
Commentary Summary
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User Commentary
People and Knowledge
Our Firstsource management team definitely exceeds my expectations. Most of the management people...
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Tools and Methodology
Some of Firstsource’s staff members could use more training in their individual areas with their...
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ROI and Cost
Firstsource nickel-and-dimes us a bit. We are reevaluating how we do some things. Right now, I don’t...
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Relationship
When we have directions for Firstsource's staff members, they pretty much go right into the work. If...
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Tools and Methodology
I like the firm’s ability to adjust to some of our unique requests and adapt to some of the unique...
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ROI and Cost
Firstsource needs to demonstrate that they are going to work accounts in a timely and accurate...
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Project Results
Firstsource's product would get a C- or D+ on an academic grade scale. They have some unfortunate...
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Tools and Methodology
Firstsource has improved somewhat because the manager seems to be more proactive and is doing QA,...
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Relationship
Firstsource has been a longtime partner with us. Overall, we have been satisfied with sticking with...
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Relationship
The only drawback about Firstsource is that they sometimes want to bring on technology that is hard...
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