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Relationship, Services
Firstsource hasn’t had any turnover in leadership, unlike other firms, and they are very...
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Relationship, Services
Firstsource has been struggling with their ability to retain talent. We have had to do a lot of...
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Relationship
Firstsource has their people in meetings, but they are not always the people who can push things...
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Loyalty
There are some services that we outsource to firms like Firstsource that we could potentially...
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Operations, Services, Value
Firstsource struggles with working on some of our claims, and most of it is related to the frequency...
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