Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Tell us about your organization
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
FlexTech Payer IT Consulting Comments
Filtered view: All
Subject Expert
Commentary Summary
Want to see full details?
User Commentary
VP/Other Executive
We didn't start out with FlexTech. We had a fairly new relationship in that sense. Over time, I...
Login or Create an Account to see details.
VP/Other Executive
The vendor has been a really quality resource for us. We have a multitude of contractors who work on...
Login or Create an Account to see details.
VP/Other Executive
The vendor's strategic ability has been very targeted on our point, but we have been the ones...
Login or Create an Account to see details.
VP/Other Executive
The vendor has been very targeted, and I am very happy with the resources that we have had. It is...
Login or Create an Account to see details.
VP/Other Executive
I would certainly buy the vendor's services again, but due to the fact that we have a small number...
Login or Create an Account to see details.
Manager
We don't have an expert on staff in a particular area. We are still learning. We had a consultant...
Login or Create an Account to see details.
Manager
I would use FlexTech again in a heartbeat. They almost became family. They absolutely and...
Login or Create an Account to see details.
Manager
I like the contract we had with FlexTech. We knew what our cost would be up front. Everyone overpays...
Login or Create an Account to see details.
Manager
There wasn't a lot of involvement from FlexTech's executives outside of a checkup call every couple...
Login or Create an Account to see details.
Manager
FlexTech was really phenomenal during our engagement. They have a really strong bench, and they make...
Login or Create an Account to see details.
Director
I prefer FlexTech over other vendors we work with. I think that the consultants they provide really...
Login or Create an Account to see details.
Director
We just haven’t had a bad experience. Our needs are met no matter what they are. That is why we...
Login or Create an Account to see details.
Director
It would be nice if FlexTech could share more about what is up and coming with their services. They...
Login or Create an Account to see details.
Director
My FlexTech resource has helped us work around claims coding and processing practices. COVID-19 is...
Login or Create an Account to see details.
Director
FlexTech specializes in the configuration of health plan payer systems. They have just always been...
Login or Create an Account to see details.
Director
FlexTech needs to be clear about how the resource is going to be billed. If the vendor assigns a...
Login or Create an Account to see details.
Director
FlexTech gets the job done. They bring in people with experience that can hit the ground running at...
Login or Create an Account to see details.
Manager
I would recommend this vendor to others, except I don't want Flextech to not be available for me. My...
Login or Create an Account to see details.
Manager
FlexTech takes our business requirements and determines whether they need to design or develop any...
Login or Create an Account to see details.
Manager
We always try to work with specific consultants from FlexTech because we have a history with them....
Login or Create an Account to see details.
Manager
I have never felt like the vendor was over billing me, or that I had to keep a watch on their...
Login or Create an Account to see details.
Manager
I wouldn't say that the vendor consistently exceeds my expectations, but that is because I know the...
Login or Create an Account to see details.
Manager
I work with one of the vendor's executives, and this person is great to negotiate with and get...
Login or Create an Account to see details.
Director
I don’t have any data that would say FlexTech doesn’t exceed expectations. The reason we are with...
Login or Create an Account to see details.
Director
We are the ones executing and implementing what FlexTech comes up with. But when FlexTech did...
Login or Create an Account to see details.
Director
When there has been traveling involved, we could have probably done a lot of things remotely. Travel...
Login or Create an Account to see details.
Director
I have had a good experience with FlexTech. We have already recommended them to others. I would tell...
Login or Create an Account to see details.
Director
We are with FlexTech because of a couple of analysts they have that we weren’t able to get with...
Login or Create an Account to see details.
Director
There is something wrong if we have executives getting involved, so not having too much executive...
Login or Create an Account to see details.
Director
During the COVID-19 crisis, FlexTech has done a great job of making sure that their people are...
Login or Create an Account to see details.
Director
FlexTech’s staff is very knowledgeable about what they are doing and in offering solutions to us....
Login or Create an Account to see details.
Director
FlexTech bills us for the consultants' time. I fully anticipate that if we have a more stringent...
Login or Create an Account to see details.
Director
I can’t remember the last time I talked to FlexTech’s executives. With the number of resources that...
Login or Create an Account to see details.
Director
The person we brought in to help with testing knew the system and knew the logistics of testing but...
Login or Create an Account to see details.
Director
FlexTech has got the experience. They have brought the value, and they have been a good partner to...
Login or Create an Account to see details.
Director
The vendor didn’t exceed my expectations because we wondered why they didn’t tell us about some...
Login or Create an Account to see details.
Manager
I have been very happy with FlexTech. We receive nothing but the best quality people from them. One...
Login or Create an Account to see details.
Manager
I would give FlexTech the highest score for how well they execute things. I have never had any...
Login or Create an Account to see details.
COO
Things happened internally with FlexTech that were unbeknown to us initially, and those things had...
Login or Create an Account to see details.
COO
One challenge with FlexTech is the change control process. That seems to be a little looser than I...
Login or Create an Account to see details.
COO
Our engagement has taken longer than planned, which isn't good. I find it hard to believe that we...
Login or Create an Account to see details.
COO
One of the concerns I had and one of the questions I regretfully didn't ask early on was whether all...
Login or Create an Account to see details.
COO
We would be having some problems with the vendor regardless of COVID-19. I don't think our struggles...
Login or Create an Account to see details.
COO
Some of the groundwork that was done by FlexTech provided a good, solid foundation for developing...
Login or Create an Account to see details.
COO
FlexTech definitely needs to work on the communication piece of their engagement. We were feeling...
Login or Create an Account to see details.
COO
My biggest challenge with FlexTech is although they were sold to us as experts in a particular...
Login or Create an Account to see details.
COO
We are having a hard time getting our money’s worth because we are going to go over our budget. My...
Login or Create an Account to see details.
VP/Other Executive
We have found our resource from FlexTech to be extremely knowledgeable and valuable. That person...
Login or Create an Account to see details.
VP/Other Executive
FlexTech's pricing has been very fair. I have never felt slightly nitpicked by them in terms of...
Login or Create an Account to see details.
VP/Other Executive
We had prior experience with FlexTech and had been happy with the relationship and resources they...
Login or Create an Account to see details.
VP/Other Executive
The executive involvement from FlexTech has been pretty minimal, but that is fine. The involvement...
Login or Create an Account to see details.
VP/Other Executive
The biggest thing that we got from FlexTech was expertise. If we had set up the system wrong, we...
Login or Create an Account to see details.
COO
I have used FlexTech's services before, and they are fabulous. They do a great job. We have maybe...
Login or Create an Account to see details.
COO
The best thing the vendor did was make us self-sufficient, and that was our goal. We don’t need the...
Login or Create an Account to see details.
COO
FlexTech helped us with the training. There were a lot of things in the software vendor’s manual...
Login or Create an Account to see details.
COO
The person that we were working with was great. I was very satisfied. Our vendor executive was very...
Login or Create an Account to see details.
COO
We got our money’s worth because we got tangible results. We have recommended FlexTech. I really...
Login or Create an Account to see details.
VP/Other Executive
For my team, FlexTech definitely meets and exceeds my expectations for provider data management and...
Login or Create an Account to see details.
VP/Other Executive
I don't know whether our CFO would agree with me, but I would say that we are getting our money's...
Login or Create an Account to see details.
VP/Other Executive
When it came to COVID-19 support, we were the ones who took the lead rather than FlexTech. We were...
Login or Create an Account to see details.
Manager
The people at FlexTech are so great. They are so knowledgeable. It is obvious that they understand...
Login or Create an Account to see details.
Featured Report
Preferences
Related Blogs
Payer IT Consulting Firms: Considering Your Options