Synapse (Global) Commentary
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Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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User Commentary

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Manager

Relationship

Fujifilm has a good technical team to conduct projects.

Dec 2023
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Manager

Relationship

Fujifilm needs to work closer with their clients; we have noticed they have been distant from us recently....

Dec 2023
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CIO

Relationship

Fujifilm has a really good team. They know their product and the market very well, so they are able...

Sep 2023
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CIO

Relationship, Product

The workflow of Synapse is simple, and it is easy to manage the information. The Fujifilm team is...

Sep 2023
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CIO

Relationship, Product

Fujifilm could improve the accessibility of the system, especially for sites with poor internet connectivity....

Sep 2023
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CIO

Relationship, Operations

We wish Fujifilm had a user group meeting for advanced customers to share their experience with...

Sep 2023
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Director

Relationship

Fujifilm is a good partner, they work closely with us, and their product is very stable.

Sep 2023
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(0)
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Director

Product, Value

The firm could improve the integration and customization of the system to better meet our needs, and...

Sep 2023
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Manager

Relationship

Fujifilm understands their product. They have market experience, and they stay current with the...

Sep 2023
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(0)
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Manager

Product

I like the work environment of Synapse. The system makes it simple to manage information, and the...

Sep 2023
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(0)
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Manager

Product

Fujifilm could improve the streaming capabilities of Synapse to enable access from networks with...

Sep 2023
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(0)
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Manager

Relationship, Operations

I would like Fujifilm to conduct advanced user forums where we could share experiences.

Sep 2023
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(0)
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Manager

Product

Fujifilm needs to improve their post-processing tools and the tool for 3D reconstructions and ensure...

Sep 2023
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Physician

Product

One of the strong points of Synapse is its speed. In the past, when I have worked with other PACS,...

Aug 2023
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Physician

Product

With Synapse, there is always an issue with improving the data. When we make mistakes in entering...

Aug 2023
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Physician

Product

Fujifilm could improve the way we visualize volumes and the 3D imaging. If we want to have all three...

Aug 2023
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(0)
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Physician

Relationship

When we negotiated with Fujifilm, they missed a few functionalities, and now we are correcting...

Aug 2023
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Physician

Product

We like that Synapse is very easy to use and has advantages that other solutions don't. One of the...

Aug 2023
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Physician

Product

The only thing that we haven't accomplished yet with Fujifilm is getting them to let us download...

Aug 2023
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(0)
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CIO

Product

Synapse is much better now that we have upgraded to a new version of the system. Its interface is...

May 2023
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CIO

Relationship

The vendor's support and overall engagement are good. The vendor has a small footprint in our...

May 2023
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Manager

Culture

Synapse is very good. It delivers what was demonstrated to us.

May 2023
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(0)
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Manager

Relationship

Fujifilm’s support people are very active. Every time that I ask them something, I get a response....

May 2023
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Manager

Relationship

We are implementing something with Fujifilm, and it is going well. The vendor has been an awesome...

May 2023
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Manager

Product

I think there could be better products on the market than Synapse, but I might need more time to get...

May 2023
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