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Synapse (Global) Commentary
Filtered view: (Latin America)

Subject Expert
Monique Rasband
VP of Engagement
KLAS VP of Engagement - Monique Rasband
 

Commentary Summary

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User Commentary

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Manager

I understand that after this update, we now have a very up-to-date tool. I believe that the...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

As we deal with Fujifilm directly, they are cooperative and helpful. They fulfill all our needs....

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

I do not perform benchmarking frequently, but I believe what we pay here is at a fair price or...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

Fujifilm is transparent, and we conduct a renewal every year. During this renewal, we must...

Comment Tone Positive
Pillars Culture, Value
Evaluation Unrated

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Manager

Synapse is a mature tool. Even though we spent most of the time with the previous version, in the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Some areas of improvement for Fujifilm include their support and after-sales service. Fujifilm's...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

Fujifilm's product needs to be more competitive in terms of price. There is also a viewer issue. The...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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Manager

Synapse is much easier to work with than another PACS that we use, at least from the IT side....

Comment Tone Positive
Pillars Product
Evaluation Unrated

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