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Galen Healthcare Technical Services Comments
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Subject Expert
Commentary Summary
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User Commentary
Manager
Project Results
Every project has its ups and downs. But overall, our project with Galen Healthcare was very...
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Manager
Relationship
Galen Healthcare's executives reach out to us. They discuss our road map for the future. Their...
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Manager
Tools and Methodology
We have driven tangible outcomes with the help of Galen Healthcare. We told them what our priorities...
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Manager
Tools and Methodology
We struggled a bit at the beginning with Galen Healthcare's strategic capabilities. In previous...
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VP/Other Executive
Relationship
The vendor is very invested in their product. They are so invested that they care enough to have...
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Analyst/Coordinator
Project Results
We are extremely happy. Galen Healthcare did a phenomenal job with the data migration and...
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Analyst/Coordinator
People and Knowledge
The few people we worked with did an excellent job. Things couldn't have been smoother. Our...
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Director
Project Results
Galen Healthcare has definitely been worth every penny. Galen Healthcare schedules leadership calls...
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Manager
Tools and Methodology
Galen Healthcare knows their stuff. They know the business they are supposed to know, and they drive...
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Director
People and Knowledge
I highly recommend Galen Healthcare. They are very good at what they do. They follow through. They...
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Director
Tools and Methodology
On one of our projects, some providers were really nervous about what the conversion was going to...
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Director
ROI and Cost
Galen Healthcare doesn't overbill us; they only bill us for the time they use. Sometimes the...
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Director
Relationship
Galen Healthcare is very responsive. The project has ended, and they still follow up and asked how...
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Director
Relationship
When we did a really big conversion, the vendor put together instructions and training manuals for...
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Director
Relationship
In the past, we did look at a few other vendors, but when we compared apples to apples, Galen...
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Director
Relationship
Galen Healthcare is our partner, and we have handpicked who we wanted to work with because they...
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Director
Relationship
I hadn't talked to one of Galen Healthcare's leaders for an extended period of time, so I reached...
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Director
Tools and Methodology
With Galen Healthcare, there was a seamless transition when we brought them in. There was little to...
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Director
Sales and Contracting
I don't know the cost of Galen Healthcare's services off the top of my head, but there is a set...
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Director
Project Results
We didn't have much daily interaction with Galen Healthcare. We had more interaction with other...
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CIO
Tools and Methodology
We love Galen Healthcare, and they are a good supporter of us. They are fantastic when it comes to...
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CIO
Project Results
We did something with our enterprise system that had never been done before with discrete data and...
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CIO
People and Knowledge
Some of the vendor's resources were stretched too thin, and they weren't dedicated. They were...
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CIO
Relationship
We had to work with the project folks when there were issues or questions, and then if we didn't get...
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CIO
People and Knowledge
I would have liked to have seen more resolutions to our problems. I would have liked the vendor to...
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CIO
Relationship
The vendor is a great partner. They have been really focused outside of one instance I have shared....
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CTO
Tools and Methodology
Galen Healthcare started with an Allscripts-centric model, but they are an expert on many vendors...
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CTO
Relationship
Galen Healthcare's executive involvement is very low, but we don't need executive involvement. The...
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CTO
Tools and Methodology
Services are always expensive, but Galen Healthcare gets the job done. I don't usually rank the...
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CTO
Tools and Methodology
Galen Healthcare has met every timeline. When they encounter an obstacle, we can see that they...
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CTO
Tools and Methodology
When I look at Galen Healthcare and the value they add to the industry, I see a master integrator....
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CTO
People and Knowledge
The project manager who was involved in our project was competent. Usually, project managers aren't...
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CTO
Relationship
Galen Healthcare didn't stop anything amid COVID-19. The analysts were already working remotely, so...
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CTO
Relationship
Our Galen Healthcare engagement was unlike any other engagement I have ever had. I feel like the...
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CTO
ROI and Cost
When we inevitably run into scoping problems, we just have to juggle things around. Galen Healthcare...
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CTO
Other Observations
I would definitely buy Galen Healthcare's services again. Choosing a firm is a very delicate thing....
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CTO
People and Knowledge
Our expectations are really high. Galen Healthcare met our expectations, and that was what they were...
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Manager
Relationship
Our organization made the decision to postpone our go-live, and Galen Healthcare was very responsive...
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Manager
Relationship
Galen Healthcare has definitely lived up to and exceeded our expectations, especially with the work...
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Manager
Project Results
We have always used Galen Healthcare's services. Per my expectations, they are delivering 100%....
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Director
Tools and Methodology
Galen Health exceeded our expectations based on the fact that they were willing to work with us...
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Director
Tools and Methodology
Galen Healthcare’s strength is their support. They stay on top of the product, and they are very knowledgeable....
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Director
Relationship
Galen Healthcare was willing to work with us. At night, we sometimes had to do testing when the...
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Director
Other Observations
I would use Galen Healthcare for their services again if they could help us. They tend to be a...
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