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Galen Healthcare Technical Services Comments
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KLAS Research Director - Ryan Oliver
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Ryan Oliver

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User Commentary

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Manager

Project Results

Every project has its ups and downs. But overall, our project with Galen Healthcare was very...

Jan 2021
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Manager

Relationship

Galen Healthcare's executives reach out to us. They discuss our road map for the future. Their...

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Manager

Tools and Methodology

We have driven tangible outcomes with the help of Galen Healthcare. We told them what our priorities...

Jan 2021
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Manager

Tools and Methodology

We struggled a bit at the beginning with Galen Healthcare's strategic capabilities. In previous...

Jan 2021
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VP/Other Executive

Relationship

The vendor is very invested in their product. They are so invested that they care enough to have...

Jan 2021
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Analyst/Coordinator

Project Results

We are extremely happy. Galen Healthcare did a phenomenal job with the data migration and...

Jan 2021
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Analyst/Coordinator

People and Knowledge

The few people we worked with did an excellent job. Things couldn't have been smoother. Our...

Jan 2021
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Director

Project Results

Galen Healthcare has definitely been worth every penny. Galen Healthcare schedules leadership calls...

Jan 2021
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Manager

Tools and Methodology

Galen Healthcare knows their stuff. They know the business they are supposed to know, and they drive...

Jan 2021
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Director

People and Knowledge

I highly recommend Galen Healthcare. They are very good at what they do. They follow through. They...

Jan 2021
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Director

Tools and Methodology

On one of our projects, some providers were really nervous about what the conversion was going to...

Jan 2021
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Director

ROI and Cost

Galen Healthcare doesn't overbill us; they only bill us for the time they use. Sometimes the...

Jan 2021
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Director

Relationship

Galen Healthcare is very responsive. The project has ended, and they still follow up and asked how...

Jan 2021
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Director

Relationship

When we did a really big conversion, the vendor put together instructions and training manuals for...

Jan 2021
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Director

Relationship

In the past, we did look at a few other vendors, but when we compared apples to apples, Galen...

Jan 2021
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Director

Relationship

Galen Healthcare is our partner, and we have handpicked who we wanted to work with because they...

Nov 2020
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Director

Relationship

I hadn't talked to one of Galen Healthcare's leaders for an extended period of time, so I reached...

Oct 2020
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Director

Tools and Methodology

With Galen Healthcare, there was a seamless transition when we brought them in. There was little to...

Oct 2020
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Director

Sales and Contracting

I don't know the cost of Galen Healthcare's services off the top of my head, but there is a set...

Oct 2020
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Director

Project Results

We didn't have much daily interaction with Galen Healthcare. We had more interaction with other...

Oct 2020
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CIO

Tools and Methodology

We love Galen Healthcare, and they are a good supporter of us. They are fantastic when it comes to...

Aug 2020
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CIO

Project Results

We did something with our enterprise system that had never been done before with discrete data and...

Aug 2020
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CIO

People and Knowledge

Some of the vendor's resources were stretched too thin, and they weren't dedicated. They were...

Aug 2020
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CIO

Relationship

We had to work with the project folks when there were issues or questions, and then if we didn't get...

Aug 2020
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CIO

People and Knowledge

I would have liked to have seen more resolutions to our problems. I would have liked the vendor to...

Aug 2020
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CIO

Relationship

The vendor is a great partner. They have been really focused outside of one instance I have shared....

Aug 2020
(0)
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CTO

Tools and Methodology

Galen Healthcare started with an Allscripts-centric model, but they are an expert on many vendors...

Aug 2020
(0)
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CTO

Relationship

Galen Healthcare's executive involvement is very low, but we don't need executive involvement. The...

Aug 2020
(0)
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CTO

Tools and Methodology

Services are always expensive, but Galen Healthcare gets the job done. I don't usually rank the...

Aug 2020
(0)
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CTO

Tools and Methodology

Galen Healthcare has met every timeline. When they encounter an obstacle, we can see that they...

Aug 2020
(0)
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CTO

Tools and Methodology

When I look at Galen Healthcare and the value they add to the industry, I see a master integrator....

Aug 2020
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CTO

People and Knowledge

The project manager who was involved in our project was competent. Usually, project managers aren't...

Aug 2020
(0)
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CTO

Relationship

Galen Healthcare didn't stop anything amid COVID-19. The analysts were already working remotely, so...

Aug 2020
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CTO

Relationship

Our Galen Healthcare engagement was unlike any other engagement I have ever had. I feel like the...

Aug 2020
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CTO

ROI and Cost

When we inevitably run into scoping problems, we just have to juggle things around. Galen Healthcare...

Aug 2020
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CTO

Other Observations

I would definitely buy Galen Healthcare's services again. Choosing a firm is a very delicate thing....

Aug 2020
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CTO

People and Knowledge

Our expectations are really high. Galen Healthcare met our expectations, and that was what they were...

Aug 2020
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Manager

Relationship

Our organization made the decision to postpone our go-live, and Galen Healthcare was very responsive...

Jun 2020
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Manager

Relationship

Galen Healthcare has definitely lived up to and exceeded our expectations, especially with the work...

Jun 2020
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Manager

Project Results

We have always used Galen Healthcare's services. Per my expectations, they are delivering 100%....

Feb 2020
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Director

Tools and Methodology

Galen Health exceeded our expectations based on the fact that they were willing to work with us...

Feb 2020
(0)
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Director

Tools and Methodology

Galen Healthcare’s strength is their support. They stay on top of the product, and they are very knowledgeable....

Feb 2020
(0)
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Director

Relationship

Galen Healthcare was willing to work with us. At night, we sometimes had to do testing when the...

Feb 2020
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Director

Other Observations

I would use Galen Healthcare for their services again if they could help us. They tend to be a...

Feb 2020
(0)
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