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Galen Healthcare Technical Services Comments
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Commentary Summary
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User Commentary
Manager
Galen Healthcare's strategic builds were excellent. The technical skills were very good. We just...
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Director
We did work on a statement of work with Galen Healthcare, and it did not get expanded. They...
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Director
We contracted Galen Healthcare for a large project. Their experts met with our people, and we showed...
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Director
In terms of price, Galen Healthcare wasn't cheap. If organizations had a small project, they could...
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Director
We picked Galen Healthcare because they had done work for us previously. We knew they had a...
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Manager
I have projects that are coming that my staff can't do, not because they don't know how, but because...
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Manager
Galen Healthcare has always given me quality people. I have never had a problem with any of them,...
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VP/Other Executive
Galen Healthcare’s price isn’t exactly awesome, but it is negotiable. They are very hands on, and...
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VP/Other Executive
We could always use someone to do our mapping on the clinical level. Some of the clinical data...
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Manager
We like Galen Healthcare. They are good, and we continue to work with them. I would absolutely buy...
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Manager
We can talk to whoever we want at Galen Healthcare. They are always contacting me to find out...
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Analyst/Coordinator
If we get stuck trying to create a rule in-house or doing clinical decision support, then Galen...
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Analyst/Coordinator
The vendor has actually been very good to work with. I am very satisfied. We have a weekly meeting....
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Analyst/Coordinator
The vendor was really amazing to partner with during the pandemic. They helped us with some rules in...
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Analyst/Coordinator
The vendor has been really good at keeping track of the things that they have been working on for...
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Analyst/Coordinator
Other than the people I work with on a weekly basis, I really haven't had the need to reach out to...
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VP/Other Executive
Galen Healthcare has supported us well during COVID-19. They have been very responsive and have done...
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VP/Other Executive
Galen Healthcare has a strong understanding of certain EMRs, and they are very responsive. They are...
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VP/Other Executive
The way the contract was written is that we pay a set fee and have discretionary hours that we can...
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VP/Other Executive
Galen Healthcare's executives aren't overbearing. They typically touch base once a month. Whenever I...
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VP/Other Executive
Galen Healthcare helps us in a variety of ways and in many different areas. We have worked with them...
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VP/Other Executive
Galen Healthcare is very responsive whenever we need to escalate something to them. We are always...
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Director
The vendor works with us as a hybrid. Their people operate as if they are employees of our group....
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Director
Galen Healthcare's folks have their own set of expertise, especially when it comes to go-live best...
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Director
I would absolutely buy the vendor's services again. With my previous employer, we used Galen...
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Director
With any consulting group, we wish the price were cheaper, but we get what we need. I can't think of...
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Director
Each time we have used Galen Healthcare to help us with data conversions or archiving, the vendor...
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CIO
The vendor has done great things for us recently as well as in the past. Galen Healthcare was great...
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CIO
The vendor had a very targeted project that we worked with them on. Every time I work with the...
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VP/Other Executive
Galen Healthcare understands ambulatory care and our products. They are very efficient and...
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VP/Other Executive
The Galen Healthcare folks understand ambulatory care and business. They understand our business,...
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VP/Other Executive
We rely on Galen Healthcare’s expertise whenever we encounter a tricky issue with integration or...
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Manager
Every project has its ups and downs. But overall, our project with Galen Healthcare was very...
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Manager
Galen Healthcare's executives reach out to us. They discuss our road map for the future. Their...
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Manager
We have driven tangible outcomes with the help of Galen Healthcare. We told them what our priorities...
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Manager
We struggled a bit at the beginning with Galen Healthcare's strategic capabilities. In previous...
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VP/Other Executive
The vendor is very invested in their product. They are so invested that they care enough to have...
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Analyst/Coordinator
We are extremely happy. Galen Healthcare did a phenomenal job with the data migration and...
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Analyst/Coordinator
The few people we worked with did an excellent job. Things couldn't have been smoother. Our...
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Director
Galen Healthcare has definitely been worth every penny. Galen Healthcare schedules leadership calls...
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Manager
Galen Healthcare knows their stuff. They know the business they are supposed to know, and they drive...
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Director
I highly recommend Galen Healthcare. They are very good at what they do. They follow through. They...
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Director
On one of our projects, some providers were really nervous about what the conversion was going to...
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Director
Galen Healthcare doesn't overbill us; they only bill us for the time they use. Sometimes the...
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Director
Galen Healthcare is very responsive. The project has ended, and they still follow up and asked how...
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Director
When we did a really big conversion, the vendor put together instructions and training manuals for...
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Director
In the past, we did look at a few other vendors, but when we compared apples to apples, Galen...
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Director
Galen Healthcare is our partner, and we have handpicked who we wanted to work with because they...
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Director
I hadn't talked to one of Galen Healthcare's leaders for an extended period of time, so I reached...
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Director
With Galen Healthcare, there was a seamless transition when we brought them in. There was little to...
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Director
I don't know the cost of Galen Healthcare's services off the top of my head, but there is a set...
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Director
We didn't have much daily interaction with Galen Healthcare. We had more interaction with other...
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CIO
We love Galen Healthcare, and they are a good supporter of us. They are fantastic when it comes to...
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CIO
We did something with our enterprise system that had never been done before with discrete data and...
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CIO
Some of the vendor's resources were stretched too thin, and they weren't dedicated. They were...
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CIO
We had to work with the project folks when there were issues or questions, and then if we didn't get...
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CIO
I would have liked to have seen more resolutions to our problems. I would have liked the vendor to...
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CIO
The vendor is a great partner. They have been really focused outside of one instance I have shared....
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CTO
Galen Healthcare started with an Allscripts-centric model, but they are an expert on many vendors...
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CTO
Galen Healthcare's executive involvement is very low, but we don't need executive involvement. The...
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CTO
Services are always expensive, but Galen Healthcare gets the job done. I don't usually rank the...
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CTO
Galen Healthcare has met every timeline. When they encounter an obstacle, we can see that they...
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CTO
When I look at Galen Healthcare and the value they add to the industry, I see a master integrator....
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CTO
The project manager who was involved in our project was competent. Usually, project managers aren't...
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CTO
Galen Healthcare didn't stop anything amid COVID-19. The analysts were already working remotely, so...
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CTO
Our Galen Healthcare engagement was unlike any other engagement I have ever had. I feel like the...
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CTO
When we inevitably run into scoping problems, we just have to juggle things around. Galen Healthcare...
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CTO
I would definitely buy Galen Healthcare's services again. Choosing a firm is a very delicate thing....
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CTO
Our expectations are really high. Galen Healthcare met our expectations, and that was what they were...
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