Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-801-226-5120.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Technical Services on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Galen Healthcare Technical Services Comments
Filtered view: All

KLAS Research Director - Ryan Oliver
Subject Expert

Ryan Oliver

Research Director

ryan.oliver@klasresearch.com

385-312-8116

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Related Blogs

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Technical Services on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Manager

Galen Healthcare's strategic builds were excellent. The technical skills were very good. We just...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We did work on a statement of work with Galen Healthcare, and it did not get expanded. They...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We contracted Galen Healthcare for a large project. Their experts met with our people, and we showed...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

In terms of price, Galen Healthcare wasn't cheap. If organizations had a small project, they could...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We picked Galen Healthcare because they had done work for us previously. We knew they had a...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have projects that are coming that my staff can't do, not because they don't know how, but because...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Galen Healthcare has always given me quality people. I have never had a problem with any of them,...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Galen Healthcare’s price isn’t exactly awesome, but it is negotiable. They are very hands on, and...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We could always use someone to do our mapping on the clinical level. Some of the clinical data...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We like Galen Healthcare. They are good, and we continue to work with them. I would absolutely buy...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We can talk to whoever we want at Galen Healthcare. They are always contacting me to find out...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

If we get stuck trying to create a rule in-house or doing clinical decision support, then Galen...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor has actually been very good to work with. I am very satisfied. We have a weekly meeting....

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor was really amazing to partner with during the pandemic. They helped us with some rules in...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor has been really good at keeping track of the things that they have been working on for...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Other than the people I work with on a weekly basis, I really haven't had the need to reach out to...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Galen Healthcare has supported us well during COVID-19. They have been very responsive and have done...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Galen Healthcare has a strong understanding of certain EMRs, and they are very responsive. They are...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The way the contract was written is that we pay a set fee and have discretionary hours that we can...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Galen Healthcare's executives aren't overbearing. They typically touch base once a month. Whenever I...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Galen Healthcare helps us in a variety of ways and in many different areas. We have worked with them...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Galen Healthcare is very responsive whenever we need to escalate something to them. We are always...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor works with us as a hybrid. Their people operate as if they are employees of our group....

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Galen Healthcare's folks have their own set of expertise, especially when it comes to go-live best...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would absolutely buy the vendor's services again. With my previous employer, we used Galen...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

With any consulting group, we wish the price were cheaper, but we get what we need. I can't think of...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Each time we have used Galen Healthcare to help us with data conversions or archiving, the vendor...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The vendor has done great things for us recently as well as in the past. Galen Healthcare was great...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The vendor had a very targeted project that we worked with them on. Every time I work with the...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Galen Healthcare understands ambulatory care and our products. They are very efficient and...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The Galen Healthcare folks understand ambulatory care and business. They understand our business,...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We rely on Galen Healthcare’s expertise whenever we encounter a tricky issue with integration or...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Every project has its ups and downs. But overall, our project with Galen Healthcare was very...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Galen Healthcare's executives reach out to us. They discuss our road map for the future. Their...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have driven tangible outcomes with the help of Galen Healthcare. We told them what our priorities...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We struggled a bit at the beginning with Galen Healthcare's strategic capabilities. In previous...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The vendor is very invested in their product. They are so invested that they care enough to have...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We are extremely happy. Galen Healthcare did a phenomenal job with the data migration and...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The few people we worked with did an excellent job. Things couldn't have been smoother. Our...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Galen Healthcare has definitely been worth every penny. Galen Healthcare schedules leadership calls...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Galen Healthcare knows their stuff. They know the business they are supposed to know, and they drive...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I highly recommend Galen Healthcare. They are very good at what they do. They follow through. They...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

On one of our projects, some providers were really nervous about what the conversion was going to...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Galen Healthcare doesn't overbill us; they only bill us for the time they use. Sometimes the...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Galen Healthcare is very responsive. The project has ended, and they still follow up and asked how...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we did a really big conversion, the vendor put together instructions and training manuals for...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

In the past, we did look at a few other vendors, but when we compared apples to apples, Galen...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Galen Healthcare is our partner, and we have handpicked who we wanted to work with because they...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I hadn't talked to one of Galen Healthcare's leaders for an extended period of time, so I reached...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

With Galen Healthcare, there was a seamless transition when we brought them in. There was little to...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I don't know the cost of Galen Healthcare's services off the top of my head, but there is a set...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We didn't have much daily interaction with Galen Healthcare. We had more interaction with other...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We love Galen Healthcare, and they are a good supporter of us. They are fantastic when it comes to...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We did something with our enterprise system that had never been done before with discrete data and...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Some of the vendor's resources were stretched too thin, and they weren't dedicated. They were...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

We had to work with the project folks when there were issues or questions, and then if we didn't get...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I would have liked to have seen more resolutions to our problems. I would have liked the vendor to...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The vendor is a great partner. They have been really focused outside of one instance I have shared....

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Galen Healthcare started with an Allscripts-centric model, but they are an expert on many vendors...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Galen Healthcare's executive involvement is very low, but we don't need executive involvement. The...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Services are always expensive, but Galen Healthcare gets the job done. I don't usually rank the...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Galen Healthcare has met every timeline. When they encounter an obstacle, we can see that they...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

When I look at Galen Healthcare and the value they add to the industry, I see a master integrator....

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

The project manager who was involved in our project was competent. Usually, project managers aren't...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Galen Healthcare didn't stop anything amid COVID-19. The analysts were already working remotely, so...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Our Galen Healthcare engagement was unlike any other engagement I have ever had. I feel like the...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

When we inevitably run into scoping problems, we just have to juggle things around. Galen Healthcare...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

I would definitely buy Galen Healthcare's services again. Choosing a firm is a very delicate thing....

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Our expectations are really high. Galen Healthcare met our expectations, and that was what they were...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF