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GeBBS Healthcare Solutions Extended Business Office Comments
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KLAS Research Director - Mac Boyter
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Mac Boyter

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mac.boyter@klasresearch.com

 
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User Commentary

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CIO

Relationship

I would absolutely recommend GeBBS Healthcare Solutions to my peers. There are some vendors out...

Dec 2020
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CIO

Project Results

GeBBS Healthcare Solutions’ support for us throughout the COVID-19 pandemic has been wonderful. They...

Dec 2020
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Director

Relationship

There is heavy turnover with GeBBS Healthcare Solutions. The longer we can retain our staff, the...

Dec 2020
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Director

Tools and Methodology

The vendor's training and documentation processes are rigorous. Their QA function is the best I have...

Dec 2020
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Director

Relationship

GeBBS Healthcare Solutions is highly collaborative and very relationship driven. I communicate...

Dec 2020
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Director

ROI and Cost

If the vendor could sell something for us, they would worry about the finances later. They are...

Dec 2020
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Director

Relationship

There were way too many hand-offs in our work with the vendor where they didn't have full ownership....

Dec 2020
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VP/Other Executive

Tools and Methodology

I think that there is always room for improvement, but GeBBS Healthcare Solutions always meets our...

Dec 2020
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VP/Other Executive

ROI and Cost

GeBBS Healthcare Solutions avoids charging for every little thing. If there are charges that need to...

Dec 2020
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VP/Other Executive

Relationship

We have been a long-term partner with GeBBS Healthcare Solutions, and we have continued to look to...

Dec 2020
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

We view the vendor as our partner. We think about every line of business and whether GeBBS...

Dec 2020
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VP/Other Executive

Tools and Methodology

I like the vendor's approach to taking on new service line projects or items. They document every...

Dec 2020
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VP/Other Executive

Relationship

I would rate the vendor highly for the way that they have supported us as we have adapted during the...

Dec 2020
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Director

Relationship

GeBBS Healthcare Solutions will do just about anything that they can to help out. They have been...

Dec 2020
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Director

People and Knowledge

GeBBS Healthcare Solutions requires work on our end and their end because we have to be constantly...

Dec 2020
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VP/Other Executive

ROI and Cost

GeBBS Healthcare Solutions helps us with a variety of functions and handles a lot of our volume....

Dec 2020
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Manager

Tools and Methodology

We had worked with the vendor in the past, and we had a good working relationship with them. They...

Nov 2020
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Manager

Tools and Methodology

A lot of times, vendors aren’t trying to do good business; they just want business. But with GeBBS...

Nov 2020
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Manager

Tools and Methodology

As COVID-19 started to spread, we were kind of running scared. The vendor was in India, and COVID-19...

Nov 2020
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Manager

Tools and Methodology

No staff is perfect, and there is always room for improvement, but I would rate the GeBBS Healthcare...

Nov 2020
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VP/Other Executive

Project Results

GeBBS Healthcare Solutions is doing fantastic in every area where they are helping us. They are like...

Oct 2020
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VP/Other Executive

People and Knowledge

The beauty of GeBBS Healthcare Solutions is that they don't work by percentages, so it doesn't...

Oct 2020
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VP/Other Executive

Project Results

For any external vendor to use our particular EMR, very finite and controlling methodologies were...

Oct 2020
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VP/Other Executive

Sales and Contracting

The executives at GeBBS Healthcare Solutions are wonderful. They are Johnny on the spot. GeBBS...

Oct 2020
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VP/Other Executive

Project Results

GeBBS Healthcare Solutions is perfect at driving tangible outcomes. The monthly reports and project...

Oct 2020
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VP/Other Executive

Lessons Learned

Every now and then, GeBBS Healthcare Solutions asks whether we have any friends we could recommend...

Oct 2020
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Director

People and Knowledge

GeBBS Healthcare Solutions has been awesome. When I asked them to slow down due to COVID-19, they...

Jul 2020
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Director

People and Knowledge

When we finally signed the contract and wanted GeBBS Healthcare Solutions to get started, they sent...

Jul 2020
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Director

Project Results

Things started really well. We have had no major issues. When we have an issue or complaint, GeBBS...

Jul 2020
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Director

Relationship

One of the VPs calls us regularly, and we are just lowly people who are not generating thousands and...

Jul 2020
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Director

Relationship

GeBBS Healthcare Solutions really wants to partner so much with us. They bent over backward to...

Jul 2020
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VP/Other Executive

Other Observations

With COVID-19, the vendor had a few bumps when India shut down and they had to get everything set...

Jul 2020
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VP/Other Executive

Project Results

If there are going to be any changes made on the vendor’s end, they should be around communicating...

Jul 2020
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Director

Relationship

GeBBS Healthcare Solutions has been excellent, and they have really picked up on things quickly....

Mar 2020
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Director

Tools and Methodology

GeBBS Healthcare Solutions is great at providing visibility into their performance. We have a daily...

Mar 2020
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Director

Project Results

The vendor has definitely reduced the aging of the A/R for the groups they have taken on by about 30...

Mar 2020
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Director

Tools and Methodology

On the A/R side, the vendor and we have different viewpoints on what we wanted to do QA on and what...

Mar 2020
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Director

People and Knowledge

GeBBS Healthcare Solutions has a really great analytics support team. I haven't seen some...

Mar 2020
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Director

Relationship

GeBBS Healthcare Solutions' management of their own resources and the way they work with our...

Mar 2020
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Director

Tools and Methodology

Our EMR is a little newer to GeBBS Healthcare Solutions, but we are working together to make sure...

Mar 2020
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Director

Other Observations

Our experience with offshore resources depends on who we have managing things in our own...

Mar 2020
(0)
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VP/Other Executive

Relationship

GeBBS Healthcare Solutions has been a good partner. Coding is in their wheelhouse. Our coding is...

Jan 2020
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VP/Other Executive

Relationship

Our project with GeBBS Healthcare Solutions is ongoing. We have successfully gotten our executives...

Jan 2020
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VP/Other Executive

Project Results

In terms of outcomes, we have received cost efficiencies from the firm's services. We would have to...

Jan 2020
(0)
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VP/Other Executive

Tools and Methodology

GeBBS Healthcare Solutions' analytical approach is very robust. They have a lot of analysts and Six...

Jan 2020
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VP/Other Executive

ROI and Cost

In terms of whether the firm charges for every little thing, we would answer with an emphatic no....

Jan 2020
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VP/Other Executive

Relationship

What the firm excels at is having their entire leadership engage with customers. When we work with...

Jan 2020
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