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GeBBS Healthcare Solutions Extended Business Office Comments
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Subject Expert
Commentary Summary
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User Commentary
CIO
Relationship
I would absolutely recommend GeBBS Healthcare Solutions to my peers. There are some vendors out...
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CIO
Project Results
GeBBS Healthcare Solutions’ support for us throughout the COVID-19 pandemic has been wonderful. They...
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Director
Relationship
There is heavy turnover with GeBBS Healthcare Solutions. The longer we can retain our staff, the...
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Director
Tools and Methodology
The vendor's training and documentation processes are rigorous. Their QA function is the best I have...
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Director
Relationship
GeBBS Healthcare Solutions is highly collaborative and very relationship driven. I communicate...
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Director
ROI and Cost
If the vendor could sell something for us, they would worry about the finances later. They are...
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Director
Relationship
There were way too many hand-offs in our work with the vendor where they didn't have full ownership....
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VP/Other Executive
Tools and Methodology
I think that there is always room for improvement, but GeBBS Healthcare Solutions always meets our...
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VP/Other Executive
ROI and Cost
GeBBS Healthcare Solutions avoids charging for every little thing. If there are charges that need to...
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VP/Other Executive
Relationship
We have been a long-term partner with GeBBS Healthcare Solutions, and we have continued to look to...
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VP/Other Executive
Win/Loss - Why they were selected (by current clients)
We view the vendor as our partner. We think about every line of business and whether GeBBS...
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VP/Other Executive
Tools and Methodology
I like the vendor's approach to taking on new service line projects or items. They document every...
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VP/Other Executive
Relationship
I would rate the vendor highly for the way that they have supported us as we have adapted during the...
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Director
Relationship
GeBBS Healthcare Solutions will do just about anything that they can to help out. They have been...
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Director
People and Knowledge
GeBBS Healthcare Solutions requires work on our end and their end because we have to be constantly...
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VP/Other Executive
ROI and Cost
GeBBS Healthcare Solutions helps us with a variety of functions and handles a lot of our volume....
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Manager
Tools and Methodology
We had worked with the vendor in the past, and we had a good working relationship with them. They...
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Manager
Tools and Methodology
A lot of times, vendors aren’t trying to do good business; they just want business. But with GeBBS...
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Manager
Tools and Methodology
As COVID-19 started to spread, we were kind of running scared. The vendor was in India, and COVID-19...
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Manager
Tools and Methodology
No staff is perfect, and there is always room for improvement, but I would rate the GeBBS Healthcare...
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VP/Other Executive
Project Results
GeBBS Healthcare Solutions is doing fantastic in every area where they are helping us. They are like...
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VP/Other Executive
People and Knowledge
The beauty of GeBBS Healthcare Solutions is that they don't work by percentages, so it doesn't...
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VP/Other Executive
Project Results
For any external vendor to use our particular EMR, very finite and controlling methodologies were...
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VP/Other Executive
Sales and Contracting
The executives at GeBBS Healthcare Solutions are wonderful. They are Johnny on the spot. GeBBS...
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VP/Other Executive
Project Results
GeBBS Healthcare Solutions is perfect at driving tangible outcomes. The monthly reports and project...
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VP/Other Executive
Lessons Learned
Every now and then, GeBBS Healthcare Solutions asks whether we have any friends we could recommend...
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Director
People and Knowledge
GeBBS Healthcare Solutions has been awesome. When I asked them to slow down due to COVID-19, they...
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Director
People and Knowledge
When we finally signed the contract and wanted GeBBS Healthcare Solutions to get started, they sent...
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Director
Project Results
Things started really well. We have had no major issues. When we have an issue or complaint, GeBBS...
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Director
Relationship
One of the VPs calls us regularly, and we are just lowly people who are not generating thousands and...
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Director
Relationship
GeBBS Healthcare Solutions really wants to partner so much with us. They bent over backward to...
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VP/Other Executive
Other Observations
With COVID-19, the vendor had a few bumps when India shut down and they had to get everything set...
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VP/Other Executive
Project Results
If there are going to be any changes made on the vendor’s end, they should be around communicating...
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Director
Relationship
GeBBS Healthcare Solutions has been excellent, and they have really picked up on things quickly....
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Director
Tools and Methodology
GeBBS Healthcare Solutions is great at providing visibility into their performance. We have a daily...
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Director
Project Results
The vendor has definitely reduced the aging of the A/R for the groups they have taken on by about 30...
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Director
Tools and Methodology
On the A/R side, the vendor and we have different viewpoints on what we wanted to do QA on and what...
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Director
People and Knowledge
GeBBS Healthcare Solutions has a really great analytics support team. I haven't seen some...
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Director
Relationship
GeBBS Healthcare Solutions' management of their own resources and the way they work with our...
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Director
Tools and Methodology
Our EMR is a little newer to GeBBS Healthcare Solutions, but we are working together to make sure...
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Director
Other Observations
Our experience with offshore resources depends on who we have managing things in our own...
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VP/Other Executive
Relationship
GeBBS Healthcare Solutions has been a good partner. Coding is in their wheelhouse. Our coding is...
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VP/Other Executive
Relationship
Our project with GeBBS Healthcare Solutions is ongoing. We have successfully gotten our executives...
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VP/Other Executive
Project Results
In terms of outcomes, we have received cost efficiencies from the firm's services. We would have to...
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VP/Other Executive
Tools and Methodology
GeBBS Healthcare Solutions' analytical approach is very robust. They have a lot of analysts and Six...
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VP/Other Executive
ROI and Cost
In terms of whether the firm charges for every little thing, we would answer with an emphatic no....
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VP/Other Executive
Relationship
What the firm excels at is having their entire leadership engage with customers. When we work with...
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