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GeBBS Healthcare Solutions Extended Business Office Comments
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KLAS Research Director - Mac Boyter
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Mac Boyter

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mac.boyter@klasresearch.com

 
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User Commentary

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Director

When we do the quality part, it is spot on. The firm's work is way better than what we had before.

Jul 2021
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Director

What works well are the day-to-day things. Things sometimes get thrown in, and it maybe takes a day...

Jul 2021
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Director

If anything, our relationship has gotten better because of COVID-19. Before, we used to rely on...

Jul 2021
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VP/Other Executive

GeBBS Healthcare Solutions is a partner at the table with us. We consider them to be part of our...

Jul 2021
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VP/Other Executive

Once GeBBS Healthcare Solutions' people get trained and go through the process just like our team...

Jul 2021
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VP/Other Executive

The vendor has brought the use of bots and has migrated some of the processes to bots that we didn’t...

Jul 2021
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VP/Other Executive

We are looking at GeBBS Healthcare Solutions to possibly do some other revenue cycle functions for us....

Jul 2021
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VP/Other Executive

In terms of customer service, GeBBS Healthcare Solutions has definitely exceeded our expectations....

Jul 2021
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VP/Other Executive

We like GeBBS Healthcare Solutions' flexibility. They have always been a great partner, and they are...

Jul 2021
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VP/Other Executive

GeBBS Healthcare Solutions is strategic because of their bot technology. One of my peers has...

Jul 2021
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VP/Other Executive

GeBBS Healthcare Solutions’ executives initiate regular meetings to touch base with me. The...

Jul 2021
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VP/Other Executive

We have recommended GeBBS Healthcare Solutions. They can provide just about all revenue cycle...

Jul 2021
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VP/Other Executive

We have been really happy with the vendor. They help in a tough labor market, and they get the work...

Jul 2021
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VP/Other Executive

There is some variability in the work. GeBBS Healthcare Solutions would have to remove all that...

Jul 2021
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Manager

We went through some massive changes, and initially, GeBBS Healthcare Solutions wasn’t set up for...

Jul 2021
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Manager

There have been a few times when we have had to ask for individuals from GeBBS Healthcare Solutions...

Jul 2021
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Manager

Our partnership and engagement with GeBBS Healthcare Solutions are really strong. Our teams go above...

Jul 2021
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Manager

We have seen performance improvement since we have engaged with GeBBS Healthcare Solutions. They...

Jul 2021
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Manager

I do not feel nickel-and-dimed by GeBBS Healthcare Solutions. They generally give us the benefit of...

Jul 2021
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Director

GeBBS Healthcare Solutions is excellent to work with. They wanted to make sure they understood what...

Jun 2021
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Director

GeBBS Healthcare Solutions responds to our needs very fast. They even work great on the fly. They...

Jun 2021
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Director

GeBBS Healthcare Solutions follows procedures and processes. They take care of our patients. They...

Jun 2021
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CIO

I would absolutely recommend GeBBS Healthcare Solutions to my peers. There are some vendors out...

Dec 2020
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CIO

GeBBS Healthcare Solutions’ support for us throughout the COVID-19 pandemic has been wonderful. They...

Dec 2020
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Director

There is heavy turnover with GeBBS Healthcare Solutions. The longer we can retain our staff, the...

Dec 2020
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Director

The vendor's training and documentation processes are rigorous. Their QA function is the best I have...

Dec 2020
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Director

GeBBS Healthcare Solutions is highly collaborative and very relationship driven. I communicate...

Dec 2020
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Director

If the vendor could sell something for us, they would worry about the finances later. They are...

Dec 2020
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Director

There were way too many hand-offs in our work with the vendor where they didn't have full ownership....

Dec 2020
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VP/Other Executive

I think that there is always room for improvement, but GeBBS Healthcare Solutions always meets our...

Dec 2020
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(0)
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VP/Other Executive

GeBBS Healthcare Solutions avoids charging for every little thing. If there are charges that need to...

Dec 2020
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VP/Other Executive

We have been a long-term partner with GeBBS Healthcare Solutions, and we have continued to look to...

Dec 2020
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VP/Other Executive

We view the vendor as our partner. We think about every line of business and whether GeBBS...

Dec 2020
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VP/Other Executive

I like the vendor's approach to taking on new service line projects or items. They document every...

Dec 2020
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VP/Other Executive

I would rate the vendor highly for the way that they have supported us as we have adapted during the...

Dec 2020
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Director

GeBBS Healthcare Solutions will do just about anything that they can to help out. They have been...

Dec 2020
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Director

GeBBS Healthcare Solutions requires work on our end and their end because we have to be constantly...

Dec 2020
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VP/Other Executive

GeBBS Healthcare Solutions helps us with a variety of functions and handles a lot of our volume....

Dec 2020
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Manager

We had worked with the vendor in the past, and we had a good working relationship with them. They...

Nov 2020
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Manager

A lot of times, vendors aren’t trying to do good business; they just want business. But with GeBBS...

Nov 2020
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Manager

As COVID-19 started to spread, we were kind of running scared. The vendor was in India, and COVID-19...

Nov 2020
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Manager

No staff is perfect, and there is always room for improvement, but I would rate the GeBBS Healthcare...

Nov 2020
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(0)
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VP/Other Executive

GeBBS Healthcare Solutions is doing fantastic in every area where they are helping us. They are like...

Oct 2020
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VP/Other Executive

The beauty of GeBBS Healthcare Solutions is that they don't work by percentages, so it doesn't...

Oct 2020
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VP/Other Executive

For any external vendor to use our particular EMR, very finite and controlling methodologies were...

Oct 2020
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(0)
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VP/Other Executive

The executives at GeBBS Healthcare Solutions are wonderful. They are Johnny on the spot. GeBBS...

Oct 2020
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(0)
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VP/Other Executive

GeBBS Healthcare Solutions is perfect at driving tangible outcomes. The monthly reports and project...

Oct 2020
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(0)
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VP/Other Executive

Every now and then, GeBBS Healthcare Solutions asks whether we have any friends we could recommend...

Oct 2020
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