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GeBBS Healthcare Solutions Outsourced Coding Comments
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KLAS Research Director - Mac Boyter
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Mac Boyter

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mac.boyter@klasresearch.com

 
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Outsourced Coding 2020: Which Firms Deliver Quality and Value?
Outsourced Coding 2020:
Which Firms Deliver Quality and Value?
December 2020
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User Commentary

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VP/Other Executive

The vendor did a really good job of managing and coordinating with their coders. The people from...

Dec 2020
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VP/Other Executive

The vendor coordinated their efforts internally. They didn't really include us. Our representatives...

Dec 2020
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VP/Other Executive

The vendor offered both onshore and offshore coding. They provided both options to us. What we...

Dec 2020
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VP/Other Executive

There was a definite ROI for risk adjustment. The vendor's efforts were high.

Dec 2020
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VP/Other Executive

GeBBS Healthcare Solutions is a great group. My interaction with them has been very favorable, and...

Dec 2020
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VP/Other Executive

We do have some onshore coding from GeBBS Healthcare Solutions. If there is a need to contact a...

Dec 2020
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VP/Other Executive

I would rate GeBSS Healthcare Solutions' coding quality high because we pay by the production of...

Dec 2020
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VP/Other Executive

GeBBS Healthcare Solutions' coding quality has been very good. They meet the deadlines that we set...

Dec 2020
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VP/Other Executive

The vendor is very organized. They manage and coordinate their coders well. They do a better job of...

Dec 2020
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Manager

GeBBS Healthcare Solutions always does really well in doing whatever it takes to get the job done....

Dec 2020
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Manager

In the beginning of the COVID-19 pandemic, the vendor left us high and dry, but once they were able...

Dec 2020
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Manager

Sometimes I think the vendor brings in new people without telling me and has them use the logins of...

Dec 2020
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Manager

We are keeping things as is with GeBBS Healthcare Solutions and working with them to improve...

Dec 2020
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VP/Other Executive

GeBBS Healthcare Solutions does a lot of coding for us. They do a really good job of supporting us,...

Dec 2020
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Director

We chose to use the vendor’s offshore model, but the vendor approaches their offshore model by...

Nov 2020
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Director

I feel like the vendor has done an amazing job of being responsive to our concerns and questions. We...

Nov 2020
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Director

We hired the vendor to fit a mold, and that mold included both inpatient E/M coding and the facility...

Nov 2020
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Director

In terms of whether the vendor consistently exceeds expectations, the word that is tripping me up is...

Nov 2020
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Director

When we sent out an RFP and we had vendors respond, we had a whole process for selecting a new...

Nov 2020
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Director

The vendor's responsiveness to questions and their ability to converse whenever we disagree about...

Nov 2020
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Director

I am scoring the vendor low in areas, but in the future, I think I will rate the vendor very well....

Nov 2020
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VP/Other Executive

I always find the vendor's team to be very helpful and responsive. One of the things I really like...

Oct 2020
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VP/Other Executive

When we find that GeBBS Healthcare Solutions hasn't coded something appropriately, we are always...

Oct 2020
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VP/Other Executive

I like the strength of our relationship and the vendor's ability to meet us where we are. We have...

Oct 2020
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VP/Other Executive

GeBBS Healthcare Solutions tried to launch things without having all of the logistics worked out....

Oct 2020
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Manager

We have weekly meetings with GeBBS Healthcare Solutions. They go over metrics by site and by coder....

Oct 2020
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Manager

At the very beginning of the COVID-19 crisis, when India had a real lockdown, GeBBS Healthcare...

Oct 2020
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Manager

We worked with the people in California for the setup. Once we implemented things successfully, we...

Oct 2020
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Manager

GeBBS Healthcare Solutions avoids charging for every little thing. They are good about that. I...

Oct 2020
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Manager

We have a high metric in our contract for the coders, and they are good. The coders exceed our...

Oct 2020
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Manager

I am not on the financial side of things, but when we contracted with GeBBS Healthcare Solutions, we...

Oct 2020
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Manager

The quality of the staff is good. There isn't a language barrier. The staff members have very good...

Oct 2020
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Manager

I have worked with several individuals from GeBBS Healthcare Solutions. The vendor has different...

Oct 2020
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Director

To improve our experience during COVID-19, the vendor could have had a contingency plan around India...

Sep 2020
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Director

I have done a lot of vendor assessments and evaluations. Whether coders are on or offshore. the cost...

Sep 2020
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Director

People value different things in vendors. For me, customer service is paramount. Some vendors might...

Sep 2020
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VP/Other Executive

The vendor had to shut down production for the first two weeks of COVID-19 quarantine because the...

Aug 2020
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VP/Other Executive

The vendor has been adaptable to our requests and has changed volumes for business. I could ask the...

Aug 2020
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VP/Other Executive

We are very satisfied with the vendor. I don't hesitate to use the software from the vendor. They...

Aug 2020
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