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GeBBS Healthcare Solutions Outsourced Coding Comments
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Subject Expert
Commentary Summary
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User Commentary
VP/Other Executive
People and Knowledge
The vendor did a really good job of managing and coordinating with their coders. The people from...
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VP/Other Executive
Tools and Methodology
The vendor coordinated their efforts internally. They didn't really include us. Our representatives...
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VP/Other Executive
Project Results
The vendor offered both onshore and offshore coding. They provided both options to us. What we...
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VP/Other Executive
ROI and Cost
There was a definite ROI for risk adjustment. The vendor's efforts were high.
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VP/Other Executive
Future Outlook
GeBBS Healthcare Solutions is a great group. My interaction with them has been very favorable, and...
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VP/Other Executive
Tools and Methodology
We do have some onshore coding from GeBBS Healthcare Solutions. If there is a need to contact a...
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VP/Other Executive
ROI and Cost
I would rate GeBSS Healthcare Solutions' coding quality high because we pay by the production of...
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VP/Other Executive
Tools and Methodology
GeBBS Healthcare Solutions' coding quality has been very good. They meet the deadlines that we set...
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VP/Other Executive
Tools and Methodology
The vendor is very organized. They manage and coordinate their coders well. They do a better job of...
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Manager
Relationship
GeBBS Healthcare Solutions always does really well in doing whatever it takes to get the job done....
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Manager
Other Observations
In the beginning of the COVID-19 pandemic, the vendor left us high and dry, but once they were able...
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Manager
Other Observations
Sometimes I think the vendor brings in new people without telling me and has them use the logins of...
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Manager
Other Observations
We are keeping things as is with GeBBS Healthcare Solutions and working with them to improve...
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VP/Other Executive
Project Results
GeBBS Healthcare Solutions does a lot of coding for us. They do a really good job of supporting us,...
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Director
Other Observations
We chose to use the vendor’s offshore model, but the vendor approaches their offshore model by...
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Director
Relationship
I feel like the vendor has done an amazing job of being responsive to our concerns and questions. We...
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Director
Project Results
We hired the vendor to fit a mold, and that mold included both inpatient E/M coding and the facility...
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Director
People and Knowledge
In terms of whether the vendor consistently exceeds expectations, the word that is tripping me up is...
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Director
Win/Loss - Why they were selected (by current clients)
When we sent out an RFP and we had vendors respond, we had a whole process for selecting a new...
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Director
Relationship
The vendor's responsiveness to questions and their ability to converse whenever we disagree about...
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Director
Future Outlook
I am scoring the vendor low in areas, but in the future, I think I will rate the vendor very well....
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VP/Other Executive
Relationship
I always find the vendor's team to be very helpful and responsive. One of the things I really like...
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VP/Other Executive
Tools and Methodology
When we find that GeBBS Healthcare Solutions hasn't coded something appropriately, we are always...
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VP/Other Executive
Relationship
I like the strength of our relationship and the vendor's ability to meet us where we are. We have...
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VP/Other Executive
Tools and Methodology
GeBBS Healthcare Solutions tried to launch things without having all of the logistics worked out....
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Manager
Relationship
We have weekly meetings with GeBBS Healthcare Solutions. They go over metrics by site and by coder....
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Manager
Relationship
At the very beginning of the COVID-19 crisis, when India had a real lockdown, GeBBS Healthcare...
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Manager
Other Observations
We worked with the people in California for the setup. Once we implemented things successfully, we...
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Manager
ROI and Cost
GeBBS Healthcare Solutions avoids charging for every little thing. They are good about that. I...
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Manager
Project Results
We have a high metric in our contract for the coders, and they are good. The coders exceed our...
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Manager
People and Knowledge
I am not on the financial side of things, but when we contracted with GeBBS Healthcare Solutions, we...
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Manager
People and Knowledge
The quality of the staff is good. There isn't a language barrier. The staff members have very good...
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Manager
Relationship
I have worked with several individuals from GeBBS Healthcare Solutions. The vendor has different...
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Director
Tools and Methodology
To improve our experience during COVID-19, the vendor could have had a contingency plan around India...
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Director
ROI and Cost
I have done a lot of vendor assessments and evaluations. Whether coders are on or offshore. the cost...
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Director
Relationship
People value different things in vendors. For me, customer service is paramount. Some vendors might...
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VP/Other Executive
Relationship
The vendor had to shut down production for the first two weeks of COVID-19 quarantine because the...
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VP/Other Executive
Relationship
The vendor has been adaptable to our requests and has changed volumes for business. I could ask the...
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VP/Other Executive
Relationship
We are very satisfied with the vendor. I don't hesitate to use the software from the vendor. They...
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VP/Other Executive
Relationship
What I like about the vendor is they are very responsive. If we have an issue where one of our...
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VP/Other Executive
Relationship
GeBBS Healthcare Solutions does what we ask them to do, and they do it well. They are accurate and...
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VP/Other Executive
People and Knowledge
I would rate the vendor's coders and manager higher if those people brought more to the table, like...
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VP/Other Executive
ROI and Cost
Based on what I am paying an hour for the vendor, it is cheaper for me to do coding in-house. But,...
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VP/Other Executive
People and Knowledge
I consider the vendor’s coders and manager to be adequate. The vendor's people do what we ask them...
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Director
People and Knowledge
GeBBS Healthcare Solutions is very strong in the coding realm. I have been very impressed with their...
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Director
Tools and Methodology
We had to ramp up for the go-live, but once things were nailed down, GeBBS Healthcare Solutions...
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Director
People and Knowledge
The QA for the coding is very good. GeBBS Healthcare Solutions aligns with our internal QA very...
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Director
People and Knowledge
GeBBS Healthcare Solutions has a stronger analytics team than we realized, so that has been really...
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