GeBBS Healthcare Solutions Outsourced Coding
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Subject Expert
Mac Boyter
Research Director
Commentary Summary
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User Commentary
Relationship
The transition from Aviacode to GeBBS Healthcare Solutions has been seamless. There have been no...
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Tools and Methodology
When we were with Aviacode, the firm sent me a regular coding changes report with the codes that...
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Tools and Methodology
GeBBS Healthcare Solutions seems to be doing fine. I haven't had any issues with the coding of our...
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Project Results
When we needed the firm recently, they were able to quickly come to the table and help us out. We...
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Project Results
The coders are good. They aren't perfect, but none of us are. The coders make errors on pieces of...
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Project Results
The firm has pretty good productivity. They knock off the work at a good clip. And the firm knows...
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People and Knowledge
The firm is very good at keeping in touch with us in terms of management. We have specific contact...
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Project Results
The firm consistently does what we ask them to do. That is the tangible outcome. The firm doesn’t...
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Tools and Methodology
If I were recommending the firm, I would tell a peer that GeBBS Healthcare Solutions does quality...
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Relationship
The firm has been a little less responsive to senior management regarding feedback from the...
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Project Results
Coding is a little subjective, so there are some areas and some things where the coders are a little...
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Tools and Methodology
The firm's management of the coders is actually pretty strong. The coders attend our routine call...
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Relationship
We used to have pretty good communication between providers and coders, and if something from the...
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People and Knowledge
Because the service is so specific to coding, the firm does a good job keeping up with the most...
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People and Knowledge
I had a client representative with Aviacode, but when that person became unavailable, I was never...
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Project Results
The firm drives outcomes by being compliant with our coding. With enough prodding, the firm codes...
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ROI and Cost
The service is less expensive than hiring the FTEs, so on an ROI basis, the firm provides good...
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Relationship
With the transition from the acquisition, I didn't see any significant changes on my part. I think...
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People and Knowledge
I would highly recommend GeBBS Healthcare Solutions. Our executive is great and easy to understand.
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People and Knowledge
It is so difficult to understand the staff on calls, so I stopped participating in those calls.
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Relationship
We monitor what GeBBS Healthcare Solutions codes and invoices us. They are 100% above board. They...
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People and Knowledge
We don't have a great deal of involvement with the upper management. We only had involvement at the...
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Project Results
GeBBS Healthcare Solutions does a great job. Our denials have been consistent, if not better...
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Project Results
We have used GeBBS Healthcare Solutions for a long time, and I expect that we will continue to use them....
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People and Knowledge
We have had the same main contact at GeBBS Healthcare Solutions for years, and that person does a...
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ROI and Cost
We are happy with what GeBBS Healthcare Solutions charges us and with what they give us for that money....
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Relationship
The GeBBS Healthcare Solutions team is very communicative. Everyone talks to each other, and they...
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Relationship
The firm is very responsive and diligent, and they also have HITRUST certification, which is a very...
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Project Results
We absolutely plan to continue using GeBBS Healthcare Solutions’ services. They have been great, and...
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ROI and Cost
The firm’s coding work is great. There are very minimal errors, and that saves our auditors a lot of...
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ROI and Cost
I would 100% contract with GeBBS Healthcare Solutions again. We have a contracted rate, and we don’t...
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Relationship
We have built trust with the firm because of the time we have spent with them. I feel like I can be...
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Relationship
We can get the executives on a call whenever we need them. That is not a problem. I hear back from...
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People and Knowledge
We need to work on policy updates and guidelines to improve the new coders' work. There are some...
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Tools and Methodology
The firm was phenomenal and very adaptive in dealing with some of our changes. In the beginning,...
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Project Results
Things are going well with GeBBS Healthcare Solutions. We had a couple of hiccups due to attrition,...
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ROI and Cost
GeBBS Healthcare Solutions has done a good job of completing what they can, but we are seeing low...
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Relationship
We are having a lot of problems with GeBBS Healthcare Solutions’ workflow. Once we communicate that...
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Relationship
GeBBS Healthcare Solutions is really good with their reporting. They are good at sending daily and...
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Relationship
I work closely with an individual from GeBBS Healthcare Solutions. That person has been good at...
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