GetWell Inpatient Commentary

Filtered view: All

Get Well was acquired by SAIGroup, and they are really focused on expanding into the AI landscape...

In GetWell Inpatient, we want the ability to have video education available to our patients after...

To be transparent, I come from an analyst background, and so I really prefer not to have shadow...

Get Well has gotten better about being transparent with ongoing charges. But they’re quite...

Get Well has Get Well Wednesdays where they provide information and then different talks. As far as...

Things have been going well with GetWell Inpatient. It's been better lately. For a while, we had...

GetWell Inpatient is super reliable. Our system before was very wonky and broke down all the time....

Someone considering Get Well should not hesitate. They should make sure their infrastructure is a...

Working with Get Well is amazing. Partnership is definitely Get Well’s forte. We give them a vision,...

Get Well is very easy to work with, and they have absolutely nailed their niche. If an organization...

Get Well does a much better job with training than other vendors. GetWell Inpatient is probably...

Our organization has moved to an Epic-first tool or philosophy. If there's something that Epic can...

GetWell Inpatient is very challenging because it's very technology heavy. Get Well remains very...

GetWell Inpatient would be a better tool for us if Get Well allowed us to add features that actually...

Get Well is working on delivering additional functionality, but that is slow. They are focusing on...

We've had a series of issues with GetWell Inpatient that we've been trying to walk through, and we...

Epic has come out with viable solutions for some of our use cases for GetWell Inpatient, and we will...

GetWell Inpatient is a good product. We’re probably not buying more of it, but personally, I think...

Get Well’s support people do a good job. They want to be a really good partner, and they do reach...

GetWell Inpatient is incredibly customizable, and it works for all the things that we try to do. The...

There has been some turnover at Get Well, and we have new contacts. The new team members are more...

I would like to see more automation on Get Well’s side and less heavy lifting on the clinician side....

We have not had training for GetWell Inpatient in forever, so we do need to do that. We would have...

When I look at GetWell Inpatient from a system perspective, it is only meeting my needs in one...

We use GetWell Inpatient for entertainment and to communicate with patients to some degree, but it...

It would just be nice if Get Well could relocate servers.

When it comes to support, Get Well is pretty much on top of their communication game. They always...

I don't have any control or input when it comes to the system's use, cost, or education. We haven't...

We have used GetWell Inpatient for as long as I can remember. Based on the day-to-day functionality,...

Get Well has recently done a much better job with communication about tickets. I don't know if they...

GetWell Inpatient doesn't meet my needs because of the limited languages offered for education....

I would rate Get Well’s initial training higher than their ongoing training. They don't have very...

GetWell Inpatient is pretty costly. That could be partially because of how we have implemented it,...

Our leaders really see GetWell Inpatient as a long-term solution, but we currently don't use it to...

We use GetWell Inpatient as our entertainment, communication, and education platform. We do a lot of...

Get Well just recently switched to a new ticketing system. They have both a dedicated support email...

We have had GetWell Inpatient for so long that some of Get Well's updates don't work with our...

We have pretty consistent communication with Get Well, and their responsiveness is also very...

I wish GetWell Inpatient were cheaper. It does what I want, but we could stand to save some money....

GetWell Inpatient is easy to use, and it is incredibly customizable. The solution is just very...

Get Well is expanding their AI a lot right now, and that is intriguing to us. We are excited to...

The GetWell Inpatient training is with real people during a dedicated time. They walk through each...

Get Well avoids charging for every little thing. We have gotten a lot of things waived.

Get Well has a lot of products, but not everything is relevant to what we have. I wish they would...

I do the training for the solution because that is not something that Get Well does. However, the...

If I were talking to a counterpart of another hospital, I would recommend GetWell Inpatient,...

The phone support from Get Well is always good. The support people know what they are doing. If we...

Get Well really doesn't let us know about problems. We let them know if there is an issue. However,...

I wish the system were less expensive and that we had more tangible financial benefits to justify...

I like that GetWell Inpatient is integrated with our televisions and can be controlled with a...

We have had many upgrades, and only once did we experience an issue. That issue affected other...

I would like to have a test station in GetWell Inpatient so that we could try things without having...

Get Well's employees are nice. Our representative has been fantastic and has worked with us for a...

GetWell Inpatient is a good product, but I am not sure that it is the right fit for us or that we...

If I had my way, the vendor would have an internal person who would mend and keep up with the system...

The system's design and functionality are somewhat dated.

We chose GetWell Inpatient because the product was strong and its price was right. I like the...

There are a lot of features in GetWell Inpatient that we aren't using, and Get Well is not...

There has never been a case where GetWell Inpatient has not done something that the vendor said it...

There is almost too much functionality in GetWell Inpatient for some of our patients, so we have to...

We are sharing a Get Well customer success manager with other facilities. I get that the vendor may...

I wish we could afford some of the things that Get Well puts out, and I wish that we could integrate...

There are some connectivity issues between our organization’s system and Get Well’s system that they...

We had some pretty substantial downtime when an automatic update was applied to the TVs. The GetWell...

I think everybody is chasing AI, and I'm not sure that is what is needed in an inpatient interactive...

I would like problems to be solved at first touch when my analysts call. I would rather not have to...

We use GetWell Inpatient in a very limited way, so we haven't really asked Get Well for anything....

GetWell Inpatient is not part of our long-term plans. GetWell Inpatient was implemented in a small...

Get Well has really good ongoing support and engagement. They definitely reach out ahead of time,...

The downside of GetWell Inpatient is that it is incredibly expensive. In particular, with their...

We are moving away from GetWell Inpatient to our EHR vendor’s solution because that product meets...

Get Well has put out new stuff, but we haven't been able to take advantage of their new stuff...

GetWell Inpatient is a well-rounded platform. It has a lot of different modules, so we don't...

Get Well promised integrations they would do on the EHR side for hospitals that use a certain EHR,...

It is a maybe on whether I would buy GetWell Inpatient again because there are a lot of things a...

GetWell Inpatient had a really big implementation. It went really well. There were a lot of...

We have strong relationships with Get Well’s higher-ups. During the sales process, we were working...

GetWell Inpatient is one of the steadier and more stable technology products that we use. Get Well...

Get Well has made a lot of improvements to how the experience looks on the television. The solution...