GetWell Rounds+
Filtered view: All

Subject Expert
Adam Cherrington
Senior Research Director
KLAS Senior Research Director - Adam Cherrington
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Manager

The solution has been perfect for us. It was really good right out of the box. The system does...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

During our implementation of the system, we had different people help us. That wasn't great. Since...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor is starting something for their training department that looks really good, and they have...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Get Well is trying to beef up their clinical support. They usually have people who have worked in...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We use GetWell Rounds+ for patient experience rounding to capture information. We are also using...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

With GetWell Rounds+, we are implementing a patient experience initiative with clinical leader...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There have been some changes among the individuals and organizations at Get Well, and that has...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CNIO

I don't think we are getting a significant benefit out of GetWell Rounds+. I have gone back and...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CNIO

We have a point of contact who can work through problems with us, but our problems aren't always...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor is good at support. We have routine calls where we are able to share feedback with...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The product works extremely well for what we need it for. We complete different surveys on different...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Initially, the vendor for the product was called Marbella Technologies, and they were purchased by...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Whenever we have asked for things, either the vendor has been able to fulfill what they have told us...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I am not certain that the vendor is doing anything wrong with implementations, but it is very tough...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor did some basic on-site training for us, but the training was not really ongoing. I...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The product does exactly what the vendor says it will do, and it is a great product. It has been...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We love the mobility and the synchronicity of the product in real time. The product is very easy to...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The only limitations that we have experienced have been because of our own funding. There are things...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Our sites have not seen the improvements in patient satisfaction that we expected, and Get Well’s...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

The ease of use for GetWell Rounds+ for the nurses is okay, but if we are trying to get feedback...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Get Well delivered on the things we asked for as part of the GetWell Rounds+ installation, including...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We have the product and use it, but I am just not aware of anything proactive that the vendor does.

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I never received any training for the product in terms of reporting and data use. However, I find it...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There is very little integration. I don't know whether I would say that the product is not...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Chief Innovation Officer

We have done a cloud deployment with GetWellNetwork. The vendor does a great job of putting out...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Chief Innovation Officer

GetWellNetwork's support for their cloud solution is very, very good. I haven't had to delay a...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Chief Innovation Officer

GetWell Rounds+ is a very simple product. It works the way that it is advertised to work.

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Chief Innovation Officer

GetWellNetwork is proactive. They do what we ask, and I know one of their executives.

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GetWell Rounds+ is pretty user friendly. It works the way that we expected it to work. It isn't that...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We wanted global access in GetWell Rounds+ so that anyone in our organization could automatically...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GetWellNetwork has done a good job of integrating GetWell Rounds+ with our Epic solutions, so we...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GetWell Rounds+ isn't off of the charts as far as costs go. It is a really good tool. However, it...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

To our frustration, GetWellNetwork doesn't really get involved in training our people on their...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GetWellNetwork keeps us away from their teams who know the system best. They make us go through...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GetWellNetwork's training could be better. They have things online that we can look through and get...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GetWell Rounds+ works well. There is single sign-on functionality with all of our passwords, and...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are planning to stay with GetWell Rounds+ because it is actually pretty cheap in comparison to...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We pay GetWellNetwork a flat rate per year, and there are no other fees. We get the data and reports...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

During the implementation, GetWellNetwork was very supportive. From the beginning, we would have...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Everything is fairly user friendly, except for the reports. Those are not easy for anybody. We have...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We don't know about GetWellNetwork's vision because they don't really talk about it. They have...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The layout of the app could be improved. I am not an app person, but with the way the app works, we...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When I reach out to GetWellNetwork, they are there and take care of the issue right away. There...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GetWell Rounds+ is pretty good. There is some functionality that we would like to see that we don’t...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There have been some additional enhancements that we have requested over the years from...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GetWell Rounds+ is an excellent tool, and it is very helpful. We enjoy the tool very much. We can...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would encourage anybody else to evaluate several different vendors across all the different...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The rounding part of the product is very easy to use. Users simply open the survey, click the boxes,...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The reporting in GetWell Rounds+ is really lacking. We have been talking to the vendor about that...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I understand that there was a lot of staffing turnover, and then there was an acquisition....

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have not seen any training from the vendor. We basically handle all of that ourselves. We are...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had different departments look at GetWell Rounds+ and reject it. They say that it doesn’t...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

GetWellNetwork is extremely cooperative. When we have asked them for upgrades or changes, they have...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

GetWellNetwork shares best practices from other institutions in their training materials.

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

We can use GetWell Rounds+ on a phone or a tablet. It is very easy to use, and it does exactly what...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

I have been very impressed with GetWellNetwork. The people who we have been working with are...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system has nice reporting functionality and good ease of use for end users. There are few...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The process for creating a survey is really bad. I don't like the tool for that; it is very clunky....

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GetWellNetwork is not part of our long-term plans. I am not a fan of GetWellNetwork. We are...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I mostly like Rounds+. Once the survey has been created, the tool is very user friendly. It gets the...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

GetWellNetwork has literally just one person who is considered an expert on GetWell Rounds+, and...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I would describe GetWell Rounds+ as SurveyMonkey on steroids. GetWell Rounds+ interacts with our...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The nice thing with the ADT feed is that there is a patient-specific survey and that we get the data...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We haven't had many issues with the support for GetWell Rounds+ because we are really just creating...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

GetWell Rounds+ isn't as user friendly as GetWell Inpatient. GetWellNetwork worked really hard on...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would do a little more market research, but I probably would buy GetWell Rounds+ again. It is a...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor expects us to do our own innovations for the system. GetWellNetwork gives us some basic...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GetWellNetwork has a package deal. The television comes with a combination keyboard, wall mount, and...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

If the vendor would have a formalized training program, that would be really helpful. The nursing...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

GetWellNetwork is a good organization, but they have a very east-coast attitude about how they do...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I really hope we are planning to improve with the system. I am working closely with the client...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

I like the customization that we can do and the ease of creating reports in GetWell Rounds+. We can...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles