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GetWell Rounds+
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Adam Cherrington
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December 2021
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User Commentary

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Manager

The solution has been perfect for us. It was really good right out of the box. The system does...

Jun 2022
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Manager

During our implementation of the system, we had different people help us. That wasn't great. Since...

Jun 2022
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Manager

The vendor is starting something for their training department that looks really good, and they have...

Jun 2022
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Manager

Get Well is trying to beef up their clinical support. They usually have people who have worked in...

Jun 2022
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Analyst/Coordinator

We use GetWell Rounds+ for patient experience rounding to capture information. We are also using...

Jun 2022
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Analyst/Coordinator

With GetWell Rounds+, we are implementing a patient experience initiative with clinical leader...

Jun 2022
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Analyst/Coordinator

There have been some changes among the individuals and organizations at Get Well, and that has...

Jun 2022
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CNIO

I don't think we are getting a significant benefit out of GetWell Rounds+. I have gone back and...

Jun 2022
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CNIO

We have a point of contact who can work through problems with us, but our problems aren't always...

Jun 2022
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Analyst/Coordinator

The vendor is good at support. We have routine calls where we are able to share feedback with...

Apr 2022
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Analyst/Coordinator

The product works extremely well for what we need it for. We complete different surveys on different...

Apr 2022
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Analyst/Coordinator

Initially, the vendor for the product was called Marbella Technologies, and they were purchased by...

Apr 2022
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Analyst/Coordinator

Whenever we have asked for things, either the vendor has been able to fulfill what they have told us...

Apr 2022
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Analyst/Coordinator

I am not certain that the vendor is doing anything wrong with implementations, but it is very tough...

Apr 2022
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Analyst/Coordinator

The vendor did some basic on-site training for us, but the training was not really ongoing. I...

Apr 2022
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Analyst/Coordinator

The product does exactly what the vendor says it will do, and it is a great product. It has been...

Apr 2022
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VP/Other Executive

We love the mobility and the synchronicity of the product in real time. The product is very easy to...

Mar 2022
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VP/Other Executive

The only limitations that we have experienced have been because of our own funding. There are things...

Mar 2022
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CIO

Our sites have not seen the improvements in patient satisfaction that we expected, and Get Well’s...

Dec 2021
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CIO

The ease of use for GetWell Rounds+ for the nurses is okay, but if we are trying to get feedback...

Dec 2021
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CIO

Get Well delivered on the things we asked for as part of the GetWell Rounds+ installation, including...

Dec 2021
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Analyst/Coordinator

We have the product and use it, but I am just not aware of anything proactive that the vendor does.

Dec 2021
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Analyst/Coordinator

I never received any training for the product in terms of reporting and data use. However, I find it...

Dec 2021
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Analyst/Coordinator

There is very little integration. I don't know whether I would say that the product is not...

Dec 2021
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Chief Innovation Officer

We have done a cloud deployment with GetWellNetwork. The vendor does a great job of putting out...

Nov 2021
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Chief Innovation Officer

GetWellNetwork's support for their cloud solution is very, very good. I haven't had to delay a...

Nov 2021
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Chief Innovation Officer

GetWell Rounds+ is a very simple product. It works the way that it is advertised to work.

Nov 2021
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Chief Innovation Officer

GetWellNetwork is proactive. They do what we ask, and I know one of their executives.

Nov 2021
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Director

GetWell Rounds+ is pretty user friendly. It works the way that we expected it to work. It isn't that...

Nov 2021
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Director

We wanted global access in GetWell Rounds+ so that anyone in our organization could automatically...

Nov 2021
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Director

GetWellNetwork has done a good job of integrating GetWell Rounds+ with our Epic solutions, so we...

Nov 2021
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Director

GetWell Rounds+ isn't off of the charts as far as costs go. It is a really good tool. However, it...

Nov 2021
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Director

To our frustration, GetWellNetwork doesn't really get involved in training our people on their...

Nov 2021
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(0)
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Director

GetWellNetwork keeps us away from their teams who know the system best. They make us go through...

Nov 2021
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(0)
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Director

GetWellNetwork's training could be better. They have things online that we can look through and get...

Nov 2021
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Director

GetWell Rounds+ works well. There is single sign-on functionality with all of our passwords, and...

Nov 2021
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Director

We are planning to stay with GetWell Rounds+ because it is actually pretty cheap in comparison to...

Nov 2021
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Director

We pay GetWellNetwork a flat rate per year, and there are no other fees. We get the data and reports...

Nov 2021
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Director

During the implementation, GetWellNetwork was very supportive. From the beginning, we would have...

Nov 2021
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Director

Everything is fairly user friendly, except for the reports. Those are not easy for anybody. We have...

Nov 2021
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Director

We don't know about GetWellNetwork's vision because they don't really talk about it. They have...

Nov 2021
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Director

The layout of the app could be improved. I am not an app person, but with the way the app works, we...

Nov 2021
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Director

When I reach out to GetWellNetwork, they are there and take care of the issue right away. There...

Nov 2021
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Director

GetWell Rounds+ is pretty good. There is some functionality that we would like to see that we don’t...

Oct 2021
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Director

There have been some additional enhancements that we have requested over the years from...

Oct 2021
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Director

GetWell Rounds+ is an excellent tool, and it is very helpful. We enjoy the tool very much. We can...

Oct 2021
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Manager

I would encourage anybody else to evaluate several different vendors across all the different...

Aug 2021
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Manager

The rounding part of the product is very easy to use. Users simply open the survey, click the boxes,...

Aug 2021
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Manager

The reporting in GetWell Rounds+ is really lacking. We have been talking to the vendor about that...

Aug 2021
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Manager

I understand that there was a lot of staffing turnover, and then there was an acquisition....

Aug 2021
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Manager

I have not seen any training from the vendor. We basically handle all of that ourselves. We are...

Aug 2021
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Manager

We have had different departments look at GetWell Rounds+ and reject it. They say that it doesn’t...

Aug 2021
||
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CNO

GetWellNetwork is extremely cooperative. When we have asked them for upgrades or changes, they have...

Jul 2021
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(0)
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CNO

GetWellNetwork shares best practices from other institutions in their training materials.

Jul 2021
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(0)
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CNO

We can use GetWell Rounds+ on a phone or a tablet. It is very easy to use, and it does exactly what...

Jul 2021
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(0)
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CNO

I have been very impressed with GetWellNetwork. The people who we have been working with are...

Jul 2021
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(0)
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Manager

The system has nice reporting functionality and good ease of use for end users. There are few...

Jul 2021
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(0)
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Director

The process for creating a survey is really bad. I don't like the tool for that; it is very clunky....

Jul 2021
||
(0)
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Director

GetWellNetwork is not part of our long-term plans. I am not a fan of GetWellNetwork. We are...

Jul 2021
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(0)
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Director

I mostly like Rounds+. Once the survey has been created, the tool is very user friendly. It gets the...

Jul 2021
||
(0)
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Director

GetWellNetwork has literally just one person who is considered an expert on GetWell Rounds+, and...

Jul 2021
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(0)
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Analyst/Coordinator

I would describe GetWell Rounds+ as SurveyMonkey on steroids. GetWell Rounds+ interacts with our...

Jul 2021
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(0)
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Analyst/Coordinator

The nice thing with the ADT feed is that there is a patient-specific survey and that we get the data...

Jul 2021
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Analyst/Coordinator

We haven't had many issues with the support for GetWell Rounds+ because we are really just creating...

Jul 2021
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(0)
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Analyst/Coordinator

GetWell Rounds+ isn't as user friendly as GetWell Inpatient. GetWellNetwork worked really hard on...

Jul 2021
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(0)
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Manager

I would do a little more market research, but I probably would buy GetWell Rounds+ again. It is a...

Jul 2021
||
(0)
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Manager

The vendor expects us to do our own innovations for the system. GetWellNetwork gives us some basic...

Jul 2021
||
(0)
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Manager

GetWellNetwork has a package deal. The television comes with a combination keyboard, wall mount, and...

Jul 2021
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(0)
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Manager

If the vendor would have a formalized training program, that would be really helpful. The nursing...

Jul 2021
||
(0)
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Manager

GetWellNetwork is a good organization, but they have a very east-coast attitude about how they do...

Jul 2021
||
(0)
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Manager

I really hope we are planning to improve with the system. I am working closely with the client...

Jul 2021
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(0)
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Nurse

I like the customization that we can do and the ease of creating reports in GetWell Rounds+. We can...

Jun 2021
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