
Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
Product
We actually have free text for quite a bit of information. One piece is for the clinical staff, and...
Login or Create an Account to see details.
Relationship, Operations
Get Well's support people actually trained us and helped us with some of the rounding documents that...
Login or Create an Account to see details.
Product
When we send out a report from GetWell Rounds+, it shows some of the deficiencies. Over time, it is...
Login or Create an Account to see details.
Product, Value
GetWell Rounds+ increases the workload of our leaders. It doesn't do anything for the care team. It...
Login or Create an Account to see details.
Culture, Relationship
In my time working with Get Well, there have been only a few times when we have asked for things...
Login or Create an Account to see details.
Operations
Get Well does a lot of training the trainer. We don't get any training otherwise, and there is very...
Login or Create an Account to see details.
Relationship
Get Well is responsive when we ask, but I'm not sure they are really proactive. They come once a...
Login or Create an Account to see details.
Operations, Product
I don't think we have seen any promised outcomes. The education isn't as used as it should be, and...
Login or Create an Account to see details.
Product
The conceptual framework of the product is good, but the problem is that our patients don't use it...
Login or Create an Account to see details.
Operations, Product
Get Well could use some improvement with ease of use. A lot of things might be connectivity related,...
Login or Create an Account to see details.
Value
GetWell Rounds+ doesn't speak with any other application. Currently, because we are not in the cloud...
Login or Create an Account to see details.
Product
I would like to see improvement in the reporting feature.
Login or Create an Account to see details.
Operations, Product
We recently went through an update on the user experience on the phone, and there were a couple of glitches....
Login or Create an Account to see details.
Product
If I had a friend that was going to be going with GetWell Rounds+, I would tell them that one of the...
Login or Create an Account to see details.
Product
I really love how customizable the product is. I like that I can customize the product on my own and...
Login or Create an Account to see details.
Relationship
I really like the client support. The support team is quick to resolve our issues.
Login or Create an Account to see details.
Product
GetWell Rounds+ is staff driven. We build out a survey that we want to utilize for an audit,...
Login or Create an Account to see details.
Relationship
For the most part, the vendor has met what we have set out to do, but there are things that they...
Login or Create an Account to see details.
Product
The product used to be a lot more clunky, but it has gotten better. On the reporting side of things,...
Login or Create an Account to see details.
Loyalty, Product
I would tell a peer that the product is good, but Get Well really needs to work on the product's...
Login or Create an Account to see details.
Operations, Product
The survey creation process can be a little cumbersome sometimes. It seems like there could be...
Login or Create an Account to see details.
Operations
The vendor’s implementation services were mediocre because we would get an upgrade, but then we...
Login or Create an Account to see details.
Relationship
Get Well had a number of leadership people turnover. We had a number of customer representatives...
Login or Create an Account to see details.
Relationship, Operations
Get Well didn’t seem at all concerned with how we were using or not using the product. They should...
Login or Create an Account to see details.
Relationship, Operations
We haven't had a lot of interactions with Get Well, but recently, they had a new release. Since...
Login or Create an Account to see details.
Relationship, Product
We have been really happy with the system. We use it for regulatory audits and nurse leader rounding...
Login or Create an Account to see details.
Relationship, Operations
We haven't had a lot of interactions with Get Well, but recently, they had a new release. Since...
Login or Create an Account to see details.
Relationship, Product
We have been really happy with the system. We use it for regulatory audits and nurse leader rounding...
Login or Create an Account to see details.
Relationship, Product
GetWell Rounds+ is a really flexible product with great support from the vendor. We have pushed the...
Login or Create an Account to see details.
Relationship
I use my direct contact with Get Well for support. They are very quick in terms of responding to and...
Login or Create an Account to see details.
Product, Value
Everyone loves GetWell Rounds+. All our leaders and all the departments use it for both patients and...
Login or Create an Account to see details.
Product
Some of Get Well’s reports are not that great. Their reports are clunky. Compared to other vendors'...
Login or Create an Account to see details.
Operations, Product
Most of the end users for GetWell Rounds+ use it on their phones, and they love it. The other end...
Login or Create an Account to see details.
Loyalty
Get Well is upgrading GetWell Rounds+. I am not sure about how GetWell Rounds+ is going to change.
Login or Create an Account to see details.
Loyalty
GetWell Rounds+ is mobile enabled. The end users use tablets to execute things. I feel optimistic...
Login or Create an Account to see details.
Relationship
I have access to the highest levels of leaders from Get Well. They are very attuned to our...
Login or Create an Account to see details.
Operations, Product
With upgrades, Get Well handles everything and runs everything. We do minimal testing, and they...
Login or Create an Account to see details.
Operations
Get Well provides as-needed training. They haven’t done formalized training, but if we were to get...
Login or Create an Account to see details.
Loyalty, Product
GetWell Rounds+ is used by our nurse leadership for their daily nurse rounding. It is also used by...
Login or Create an Account to see details.
Product
GetWell Rounds+ is pretty darn easy to use. Basically, we pull up the survey, and it is on a mobile...
Login or Create an Account to see details.
Relationship, Operations, Product
Building surveys in GetWell Rounds+ is hard. That is our responsibility, and we work with Get Well,...
Login or Create an Account to see details.
Relationship, Operations
Our organization did not build some of our other systems the way we should have. But Get Well is...
Login or Create an Account to see details.
Product
Our biggest challenge with GetWell Rounds+ is that when we do a survey, there is an internal...
Login or Create an Account to see details.
Relationship
I have access all the way up to the vendor’s CEO. I don't usually have to escalate anything, but...
Login or Create an Account to see details.
Product
The tool is user friendly for our nurses and leadership, and we can navigate it well. We have...
Login or Create an Account to see details.
Product, Value
GetWell Rounds+ does everything the vendor told us it would. The service recovery function works. If...
Login or Create an Account to see details.
Relationship
Our point of contact at Get Well is good, very responsive, and very hands on. That person is always...
Login or Create an Account to see details.
Product, Value
I would be hard-pressed to tell Get Well that there are cons with GetWell Rounds+ because the...
Login or Create an Account to see details.
Product
We utilize Get Well's service-recovery offering with our patients to get feedback on the patients’...
Login or Create an Account to see details.
Product
GetWell Rounds+ has gone through improvements; there is now a module within the product where our...
Login or Create an Account to see details.
Relationship, Product
I believe GetWell Rounds+ could be something that we use long term because patients always want to...
Login or Create an Account to see details.
Relationship
So far, I have not seen any promises that Get Well hasn’t kept. They have even come to go around and...
Login or Create an Account to see details.
Product
The pros of GetWell Rounds+ are first of all, that the patient also has a say. The patient has a...
Login or Create an Account to see details.
Product
Get Well has done what we have asked with integrations, but they haven't come forward with an...
Login or Create an Account to see details.
Relationship
Get Well is really good at support. We directly communicate with Get Well, and we have checkpoints...
Login or Create an Account to see details.
Loyalty
I don’t know whether we will buy GetWell Rounds+ again. There are a lot of competitors out there. We...
Login or Create an Account to see details.
Relationship
Get Well is pretty honest with us and very open to working with us. We can’t find a rounding app...
Login or Create an Account to see details.
Value
With GetWell Rounds+, we really pushed the vendor for the price. Based on the comparisons we made,...
Login or Create an Account to see details.
Culture, Value
The vendor doesn't nitpick on prices for each modular functionality. They bundle everything.
Login or Create an Account to see details.
Relationship
In an attempt to get more out of the product, we are standing up a team to meet more regularly, but...
Login or Create an Account to see details.
Operations, Product
The biggest issue is usability. The next biggest issue is a demonstration of a return on investment....
Login or Create an Account to see details.
Operations, Product
The biggest issue is usability. The next biggest issue is a demonstration of a return on investment....
Login or Create an Account to see details.
Culture, Value
The vendor doesn't nitpick on prices for each modular functionality. They bundle everything.
Login or Create an Account to see details.
Relationship
In an attempt to get more out of the product, we are standing up a team to meet more regularly, but...
Login or Create an Account to see details.
Loyalty
We are reevaluating our entire Get Well contract. To be honest, we don't have a good rounding tool....
Login or Create an Account to see details.
Product
We have struggled with the ease of integration with the parent product at large. It really doesn't...
Login or Create an Account to see details.
Operations, Product
We launched a new user experience from Get Well in one of our facilities, and after a very...
Login or Create an Account to see details.
Relationship, Operations
Get Well is really good; we rave about them often, mostly because of their service. Anytime we need...
Login or Create an Account to see details.
Product
We had some issues with reporting in GetWell Rounds+ because Get Well had made a database change....
Login or Create an Account to see details.
Product
GetWell Rounds+ is easy to use, especially in terms of the build and setup of the forms and...
Login or Create an Account to see details.
Operations, Product
I would like Get Well to create a robust tutorial for the system admins on the features and...
Login or Create an Account to see details.
Product
With most products from vendors, there are some things that are better and some things that are a...
Login or Create an Account to see details.
Product, Value
With the Get Well solution being hosted on the TVs, processes are all happening behind the scenes...
Login or Create an Account to see details.
Product
We are using the Get Well solution for patient experience nurse-leader rounding, where nurse leaders...
Login or Create an Account to see details.
Operations
Some of the training materials are lacking.
Login or Create an Account to see details.
Product
GetWell Rounds+ is a decent product. It hasn't really changed much over the years. There have been...
Login or Create an Account to see details.
Product, Value
We have been able to complete surveys on national patient-safety goals and quality things. We are...
Login or Create an Account to see details.
Relationship
Get Well has a three-tier level of response. The first-tier people are available via phone, and they...
Login or Create an Account to see details.
Relationship, Relationship, Product, Product
There are still a lot of manual things we are doing, and that is in part from our organization, but...
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
We have several different client success managers from Get Well. People have options, and they leave...
Login or Create an Account to see details.
Operations, Operations, Product, Product
We would like to see the process be a little bit easier in terms of designing the questions in...
Login or Create an Account to see details.
Product, Product, Value, Value
In addition to the interactive feedback we get from the patients using their TV monitors, we also...
Login or Create an Account to see details.
Product
The way we can get the data out of the system is really good. We can easily track metrics using the...
Login or Create an Account to see details.
Operations, Product
When people first start using the product, they find that the system is not very intuitive. People...
Login or Create an Account to see details.
Product
We have really positive feedback when it comes to GetWell Rounds+. It is a good product that does...
Login or Create an Account to see details.
Operations
Get Well has removed all of their training videos because the vendor is now using a mobile app....
Login or Create an Account to see details.
Featured Reports
Preferences