Gozio
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Subject Expert
Kyle Chilton
Consultant
Commentary Summary
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User Commentary
Relationship
Gozio is really easy to work with and delivers what they say they are going to deliver. Our...
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ROI / Cost (care and feeding)
Gozio charges us when we add features and new locations. If the vendor is answering a question or...
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Future Outlook
We are going to get rid of Gozio because it is a pointless additional system. We are not using...
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Interfacing and Integration
I don’t feel like Gozio is putting together a strategic plan that aligns with the things that we...
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Future Outlook
I like where Gozio intends to go with the product. They have talked about their platform and how we...
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Functionality and Upgrades
Gozio’s reporting for outcomes needs improvement. The ability to know what the product's usability...
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Relationship
Gozio has been great to work with, and they have been very complimentary to our needs when we have...
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Other Observations & Comments
Gozio has kept their promises to an extent. One of the promises was integration with another...
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ROI / Cost (care and feeding)
The vendor is charging us for some interesting things. The vendor looked like they were going to...
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Functionality and Upgrades
I like the way the application works in general. It is a sophisticated platform, and the platform's...
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ROI / Cost (care and feeding)
One of the things that I really like about Gozio is that they are constantly enhancing the app, and...
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Other Observations & Comments
There are a few things that we are not able to integrate with Gozio’s system, but that is not their...
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Functionality and Upgrades
It is really easy to work with Gozio, and it is oftentimes a pleasure to work with them. When we...
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Relationship
I have worked with many vendors in the digital space, and only a few are perfect vendors, but I...
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Relationship
The team we work with at Gozio is awesome, and they are super responsive. They are always open to...
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Relationship
Gozio continues to be a good partner. The vendor’s work in the wayfinding space in particular is top...
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ROI / Cost (care and feeding)
Gozio avoids charging for every little thing; the vendor does a good job of agreeing to a scope of...
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Other Observations & Comments
Gozio makes suggestions in terms of trying to get in on appointment reminders, but if I am being...
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Relationship
The Gozio system has definitely been a crowd pleaser. We have made a couple of minor adjustments....
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Lessons Learned
One of our goals was to have every one of our providers in the Gozio system. That way, even if a...
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Future Outlook
Gozio was able to implement our project. It wasn't exactly what we had envisioned, but they did the...
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Relationship
We have been very happy with the executive involvement. Things sometimes just take a bit of time to...
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ROI / Cost (care and feeding)
If I were talking to someone who was considering Gozio, I would tell them that Gozio is reliable....
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Relationship
Gozio’s support team has been good. The vendor is engaged, and the executives are basically crawling...
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Functionality and Upgrades
The product is solid and well thought out, and it seems that Gozio cracked the nut on user...
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Other Observations & Comments
If I could have invested in Gozio personally, then I would have. I just think the product is that good....
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Lessons Learned
The user needs to understand that they have to invest some time and resources to properly install...
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Implementation and Training
When we were implementing the product, we had a connectivity issue. Gozio was quick to respond to...
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Functionality and Upgrades
Our end users that have downloaded and are using Gozio absolutely love it. They think the system is...
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Other Observations & Comments
The product doesn’t really require training, but we didn’t have a lot of structured training from Gozio....
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Functionality and Upgrades
There are some new things we are looking at with Gozio, but their platform isn’t necessarily made up...
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ROI / Cost (care and feeding)
I would definitely recommend Gozio to others. There isn’t really anything I would like to see...
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