Gozio
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Subject Expert
Kyle Chilton
Consultant
KLAS Consultant - Kyle Chilton
 
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User Commentary

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VP/Other Executive

Relationship

Gozio is really easy to work with and delivers what they say they are going to deliver. Our...

Oct 2022
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VP/Other Executive

ROI / Cost (care and feeding)

Gozio charges us when we add features and new locations. If the vendor is answering a question or...

Oct 2022
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CIO

Future Outlook

We are going to get rid of Gozio because it is a pointless additional system. We are not using...

Oct 2022
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CIO

Interfacing and Integration

I don’t feel like Gozio is putting together a strategic plan that aligns with the things that we...

Oct 2022
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Director

Future Outlook

I like where Gozio intends to go with the product. They have talked about their platform and how we...

Sep 2022
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Director

Functionality and Upgrades

Gozio’s reporting for outcomes needs improvement. The ability to know what the product's usability...

Sep 2022
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Director

Relationship

Gozio has been great to work with, and they have been very complimentary to our needs when we have...

Sep 2022
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Director

Other Observations & Comments

Gozio has kept their promises to an extent. One of the promises was integration with another...

Sep 2022
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Director

ROI / Cost (care and feeding)

The vendor is charging us for some interesting things. The vendor looked like they were going to...

Sep 2022
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Director

Functionality and Upgrades

I like the way the application works in general. It is a sophisticated platform, and the platform's...

Sep 2022
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Director

ROI / Cost (care and feeding)

One of the things that I really like about Gozio is that they are constantly enhancing the app, and...

Aug 2022
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Director

Other Observations & Comments

There are a few things that we are not able to integrate with Gozio’s system, but that is not their...

Aug 2022
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Director

Functionality and Upgrades

It is really easy to work with Gozio, and it is oftentimes a pleasure to work with them. When we...

Aug 2022
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Director

Relationship

I have worked with many vendors in the digital space, and only a few are perfect vendors, but I...

Aug 2022
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Director

Relationship

The team we work with at Gozio is awesome, and they are super responsive. They are always open to...

Aug 2022
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VP/Other Executive

Relationship

Gozio continues to be a good partner. The vendor’s work in the wayfinding space in particular is top...

Aug 2022
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VP/Other Executive

ROI / Cost (care and feeding)

Gozio avoids charging for every little thing; the vendor does a good job of agreeing to a scope of...

Aug 2022
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Manager

Other Observations & Comments

Gozio makes suggestions in terms of trying to get in on appointment reminders, but if I am being...

Aug 2022
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Manager

Relationship

The Gozio system has definitely been a crowd pleaser. We have made a couple of minor adjustments....

Aug 2022
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Manager

Lessons Learned

One of our goals was to have every one of our providers in the Gozio system. That way, even if a...

Aug 2022
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Manager

Future Outlook

Gozio was able to implement our project. It wasn't exactly what we had envisioned, but they did the...

Aug 2022
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Manager

Relationship

We have been very happy with the executive involvement. Things sometimes just take a bit of time to...

Aug 2022
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Manager

ROI / Cost (care and feeding)

If I were talking to someone who was considering Gozio, I would tell them that Gozio is reliable....

Aug 2022
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CFO

Relationship

Gozio’s support team has been good. The vendor is engaged, and the executives are basically crawling...

Jul 2022
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CFO

Functionality and Upgrades

The product is solid and well thought out, and it seems that Gozio cracked the nut on user...

Jul 2022
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CFO

Other Observations & Comments

If I could have invested in Gozio personally, then I would have. I just think the product is that good....

Jul 2022
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CFO

Lessons Learned

The user needs to understand that they have to invest some time and resources to properly install...

Jul 2022
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CFO

Implementation and Training

When we were implementing the product, we had a connectivity issue. Gozio was quick to respond to...

Jul 2022
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CFO

Functionality and Upgrades

Our end users that have downloaded and are using Gozio absolutely love it. They think the system is...

Jul 2022
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Director

Other Observations & Comments

The product doesn’t really require training, but we didn’t have a lot of structured training from Gozio....

May 2022
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Director

Functionality and Upgrades

There are some new things we are looking at with Gozio, but their platform isn’t necessarily made up...

May 2022
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Director

ROI / Cost (care and feeding)

I would definitely recommend Gozio to others. There isn’t really anything I would like to see...

May 2022
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