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KLAS Research Director - Aaron Gleave
 
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EMR-Centric Virtual Care Platforms 2021, Part 1 : Vendor-Reported Capabilities
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June 2021
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Small Practice Ambulatory EMR/PM (10 or Fewer Physicians) 2018: Decision Insights Report
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Current Time Inside Cache Tag Helper: 12/4/2021 9:41:42 AM
EvProductId = 737
ProductId = 896

Overall Score    Filtered view: All ##.#   Segment Average ##.#

Average for Ambulatory EMR ##.#
50
 
100
Software Average for KLAS Rated Products ##.#

Single Physician

The product does not have 15 surveys from facilities with 2-10 physicians, but has at least 15 when including surveys from single physician facilities.

Component

Component products typically include most but not all components that comprise a complete system or a product that serves only a subset of the market.

Limited Market Share

This solution does not have a sufficient number of live customers to qualify for a Best in KLAS ranking.

Not Primary

Not Primary designates products that are not the lead product offered by the vendor in the market segment but may still be purchased.

Regional

Regional classification denotes that the majority of data from live organizations comes from a small, specific geographical area.

Superseded

Superseded products are legacy products and other products that are not generally marketed, or where marketing is superseded by another product in the same market segment.

Emerging Technology

Emerging Technology products are products....

Market Energy

This is an indication of the relative considerations of Market Energy within the shown products from the

Decision Insights KLAS Data

Market Energy Levels:

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Org Sample Size

  • n = total survey sample size
  • u = # of unique organizations surveyed
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Decision Insights
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Small Practice Ambulatory EMR/PM (10 or Fewer Physicians) 2018
16 January 19    |   Aaron Gleave, Doug Tolley and Sam Eaquinto
Small ambulatory practices have been increasingly ignored by some EMR/PM vendors, and their overall satisfaction has decreased steadily—over the past six and half years, the average overall score for vendors in the small practice ambulatory EMR market has dropped from 81.6 to 74.2 (out of 100). Small practices today are looking for more than just a minimally viable EMR—they want to invest in an asset that improves their bottom line, facilitates patient-centric care, and increases clinician job satisfaction. And they want their EMR vendor to be a strategic partner that provides great support. The introduction of meaningful use created a flood of EMR vendors, most of whom were unable to sustain viable long-term business models. Today, KLAS tracks less than 20 vendors in the small practice market segment. None meet all the needs of small practices today.
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Orthopedic EMR 2018
11 December 18    |   Aaron Gleave and Alex McIntosh
Given the growing utilization of orthopedic treatments, it is more important than ever for orthopedic practices to have EMR technology that enables clinician, patient, and financial success. However, KLAS’ Arch Collaborative research—which has collected EMR usability surveys from over 65,000 clinicians—indicates that orthopedists are some of the most dissatisfied EMR users. These users understand that just because an EMR is highly usable in other settings doesn’t mean it is the right fit for orthopedics. Many vendors say they can provide the unique functionality, usability, and workflows orthopedists need, but which actually deliver on these promises? And how do the various general EMRs compare to orthopedic-specific solutions? To find out, KLAS interviewed 120 healthcare professionals—including orthopedists, directors, CMIOs, practice administrators, nurses, and others—at both hospitals and standalone orthopedic practices.
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Interoperability End of Year Progress 2018
04 December 18    |   Coray Tate and Jonathan Christensen
Since the last KLAS report on interoperability was published in March 2018, the acute care/ambulatory EMR market has taken critical steps forward in sharing data via national networks. The most notable advancements include the establishment of the CommonWell-Carequality link, MEDITECH’s initial connection to CommonWell, and notable Carequality adoption among NextGen Healthcare customers. At this point, all of the most prevalent acute care/ambulatory EMR vendors except Allscripts and MEDHOST are connected to the national framework, putting the ability to exchange patient records within the reach of most acute care or clinic-based provider organizations, regardless of size or financial situation.
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