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PharmacyKeeper Verification
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User Commentary

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Director

Things have been good with the product so far. The onboarding of some of the modules has been...

Oct 2021
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Director

One outcome from this product is the consistent ability to track our compliance. When our...

Oct 2021
||
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Analyst/Coordinator

The vendor has done very well to help us. Grifols is responsive, eager, and helpful anytime we have...

Sep 2021
||
(0)
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Analyst/Coordinator

I would tell other organizations that are looking at Grifols to map out their intended workflow and...

Sep 2021
||
(0)
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Director

Grifols does not keep all their promises, but I would say that about every single vendor I have ever...

Sep 2021
||
(0)
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Director

The stumbling block for Grifols is even though we had a very complex install, we got somebody who...

Sep 2021
||
(0)
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Director

PharmacyKeeper Verification is a fairly complex product, so the ease of use is complicated by just...

Sep 2021
||
(0)
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Director

Grifols does not offer a gravimetric analytics solution, and we are pressing them for integration of...

Sep 2021
||
(0)
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Director

We get a wealth of data from PharmacyKeeper Verification. I have had to work with it over the years...

Sep 2021
||
(0)
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Director

The solution is good for communication between pharmacists and IV room technicians. It is helpful...

Aug 2021
||
(0)
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Director

The solution's barcode med verification system is based on a different drug database than the one...

Aug 2021
||
(0)
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Analyst/Coordinator

PharmacyKeeper Verification is a fine product. It is a good solution for regulatory compliance...

Aug 2021
||
(0)
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Analyst/Coordinator

The product is great, but we are interested in leveraging technology from our enterprise vendor that...

Aug 2021
||
(0)
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Analyst/Coordinator

Grifols communicates well. Their support is good. The support people are generally very responsive,...

Aug 2021
||
(0)
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Manager

PharmacyKeeper Verification does what it was intended to do. We had a rocky go with our...

Aug 2021
||
(0)
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Manager

We have a contract, and it is all bundled together, and we pay for the service and the support each...

Aug 2021
||
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Manager

Typically, Grifols would have come on-site to do training, but we had to do it all virtually. They...

Aug 2021
||
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Manager

When orders are canceled in our EMR, those aren't communicated in PharmacyKeeper Verification. So...

Aug 2021
||
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Manager

I have requested reports, and the reporting is not advanced at all. It is rudimentary to the point...

Aug 2021
||
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Manager

There are a lot of things that the equipment can’t do for us, and I don’t think those are things...

Aug 2021
||
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Analyst/Coordinator

Some things in PharmacyKeeper Verification look a little plain and clunky. I would like the system...

Jul 2021
||
(0)
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Analyst/Coordinator

PharmacyKeeper Verification is very easy to use.

Jul 2021
||
(0)
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Analyst/Coordinator

I don't really see many new things from Grifols, but maybe that is just because I haven't looked or...

Jul 2021
||
(0)
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Manager

PharmacyKeeper Verification doesn't have great security. Its barcode scanning doesn't have a dead...

Jul 2021
||
(0)
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Manager

PharmacyKeeper Verification is a good stepping-stone for pharmacies that need to start digitally...

Jul 2021
||
(0)
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Manager

We will be transitioning to another product because we want more checks and balances with our IV...

Jul 2021
||
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Manager

PharmacyKeeper Verification just runs off of iPads. I am still using the same iPad that I got years...

Jul 2021
||
(0)
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Manager

There have been occasional blips in PharmacyKeeper Verification, but it is tough to tell whether...

Jun 2021
||
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Manager

The PharmacyKeeper Verification implementation was rushed and aggressive, yet we were able to meet...

Jun 2021
||
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Director

The system is pretty easy to use. Our technicians pick up on the use fairly quickly. PharmacyKeeper...

Jun 2021
||
(0)
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Director

For PharmacyKeeper Verification, we have had very little support. What we have had has been very...

Jun 2021
||
(0)
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Director

PharmacyKeeper Verification is fairly new for us, and Grifols has been keeping us current, so they...

Jun 2021
||
(0)
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Director

PharmacyKeeper Verification has integrated orders from our EMR, so PharmacyKeeper Verification is...

Jun 2021
||
(0)
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Manager

Things with PharmacyKeeper Verification are working well for the most part. The formulary updates...

May 2021
||
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Director

Grifols has been very responsive about product upgrades and new enhancement requests. I would say...

May 2021
||
(0)
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Director

The way Grifols did the training was like a soft go-live, and that is something that we are not used...

May 2021
||
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Manager

PharmacyKeeper Verification works pretty well. We use it for training for our IV rooms, and it helps...

May 2021
||
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Manager

If we have a pharmacist who works at two different sites, they need to have two totally separate...

May 2021
||
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Manager

We can build competencies right in PharmacyKeeper Verification. Let's say that we build the...

May 2021
||
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Manager

Grifols has the ability to deliver new technology. I have met with them about adding other...

May 2021
||
(0)
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Manager

PharmacyKeeper Verification is generally intuitive and easy to use. It does not slow down the...

May 2021
||
(0)
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Manager

Grifols refuses to do any type of calculations. If a compound calls for 1 vial, the system will let...

May 2021
||
(0)
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Director

PharmacyKeeper Verification provides a good way to track unit inspections and percent completed on...

May 2021
||
(0)
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Director

I would tell someone who asked me about the product that it is a streamlined medication verification...

May 2021
||
(0)
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Director

Some pain points are about the documentation and retrieval of data. There are some issues with the...

May 2021
||
(0)
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Manager

The vendor has done a good job of identifying where the gaps are. With the COVID-19 vaccine, they...

Apr 2021
||
(0)
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Manager

The solution has allowed us to standardize things, and there is a lot of confidence that comes with...

Apr 2021
||
(0)
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Manager

Grifols sold the system as being very smooth around interfacing, but it wasn’t very smooth for us....

Apr 2021
||
(0)
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Manager

The system does what it is supposed to do. It is not a bad product. The vendor's support is always...

Apr 2021
||
(0)
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Manager

We have been with Grifols forever and a day, and we have had good luck with their products....

Apr 2021
||
(0)
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Manager

If we have issues, we call Grifols’ support and get a person right away. The support people are...

Apr 2021
||
(0)
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Manager

We heavily rely on the system each day. The system is very user friendly. Analyzing the data very...

Apr 2021
||
(0)
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Manager

We have appreciated that the vendor has been a good partner in enhancing the software to meet our...

Apr 2021
||
(0)
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Manager

The solution has helped us with process improvement. The verification dashboard and the titles are...

Apr 2021
||
(0)
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Manager

The vendor has addressed a lot of issues, and they have optimized the system. I have submitted some...

Apr 2021
||
(0)
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Manager

I wouldn't buy PharmacyKeeper Verification again. The issues we have had since the go-live have...

Mar 2021
||
(0)
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Manager

There were a lot of parts of the implementation that Grifols could not adequately explain the...

Mar 2021
||
(0)
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Manager

The training was mostly online. There were go-to meetings and Webexes. The vendor did a decent job...

Mar 2021
||
(0)
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Manager

We are still missing a lot of the orders coming from our EMR. That creates a lot of extra work. If...

Mar 2021
||
(0)
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Manager

We have a designated account manager with PharmacyKeeper Verification. We have contacted the support...

Mar 2021
||
(0)
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Director

Our experience has been pretty good with Grifols. Overall, we like the product. We liked moving away...

Mar 2021
||
(0)
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Director

I feel like the on-site training that we had planned to do was shortened due to the scheduling of...

Mar 2021
||
(0)
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Director

Grifols will charge me for whatever, but I don't necessarily feel nickel-and-dimed.

Mar 2021
||
(0)
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Director

I think I could use more education about what other functionality the product has because I think...

Mar 2021
||
(0)
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Director

The use of the iPad is really finicky. We have had instances where the technology itself slows us...

Mar 2021
||
(0)
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Director

Usually, if there is an issue, I reach out to the vendor. There isn’t somebody noticing on the...

Mar 2021
||
(0)
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Director

For Grifols, having better reporting and ways to pull reports is a gap. I think that is the most...

Mar 2021
||
(0)
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Manager

PharmacyKeeper Verification isn't part of our EMR. We still have to rely on communication between...

Mar 2021
||
(0)
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Manager

When it comes to outcomes, I think one thing that we haven’t made tangible yet is the ability to...

Mar 2021
||
(0)
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Manager

In terms of what I would like to be improved, there is so much data in the system and so much...

Mar 2021
||
(0)
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Manager

I think the system is really great for managers, but from an IT manager's perspective, one of our...

Mar 2021
||
(0)
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Manager

Everything has been going pretty well with PharmacyKeeper Verification. It is doing what is...

Mar 2021
||
(0)
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Director

PharmacyKeeper Verification lacks an interface, so we have to duplicate entry orders into each...

Feb 2021
||
(0)
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Director

PharmacyKeeper Verification does what we want it to do. Under the solution's activities section, we...

Feb 2021
||
(0)
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Director

During our implementation, Grifols was thorough in helping us get our workflow built and getting...

Feb 2021
||
(0)
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Manager

It seems like PharmacyKeeper Verification should be a bit more sophisticated. Maybe the version we...

Feb 2021
||
(0)
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Manager

There isn't anybody reaching out to us to see what we need help with during the implementation and...

Feb 2021
||
(0)
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Director

Grifols just doesn't offer a lot of ongoing educational things. It isn't that Grifols isn't doing...

Feb 2021
||
(0)
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Director

The screen setup is difficult, and it is also difficult for the end user to make adjustments on...

Feb 2021
||
(0)
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PharmacyKeeper Verification is user friendly. It is a great tracking tool. The system doesn't...

Feb 2021
||
(0)
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Director

Grifols has done some upgrades recently, and I consider that to be a proactive service. The product...

Feb 2021
||
(0)
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Director

The product is flexible in regard to adapting to our workflow. That is a big benefit that is...

Feb 2021
||
(0)
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Director

The steps users have to go through make the product harder to use. There are a few extra steps in...

Feb 2021
||
(0)
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Director

The product is integrating into our systems, and it seems to be working. The product gets us through...

Feb 2021
||
(0)
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Manager

The solution is very easy to use and intuitive. We had a smooth transition and didn’t have any...

Jan 2021
||
(0)
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Manager

We don’t just use the solution for IV compounding; we also use it to keep track of other things like...

Jan 2021
||
(0)
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Manager

We have just had one issue that we needed help with after the initial transition and go-live with...

Jan 2021
||
(0)
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Director

The vendor has been very responsive. We haven't had issues that we haven't been able to resolve, and...

Jan 2021
||
(0)
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Director

PharmacyKeeper Verification is the overarching product, and we use the MedKeeper component of it. We...

Jan 2021
||
(0)
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Director

Given the alternatives of the product, I would buy PharmacyKeeper Verification again. I wouldn't...

Jan 2021
||
(0)
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Director

The training was awesome, and the vendor really tailored the product to our needs to fit data into...

Jan 2021
||
(0)
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Analyst/Coordinator

The vendor charges a fee and then allows integrations; that is really it. I don’t think they do a...

Jan 2021
||
(0)
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Analyst/Coordinator

The support for PharmacyKeeper Verification is pretty Johnny–on–the–spot. The answers aren’t great,...

Jan 2021
||
(0)
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Analyst/Coordinator

I wish I could get some better reporting out of PharmacyKeeper Verification; the reporting is pretty...

Jan 2021
||
(0)
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Analyst/Coordinator

PharmacyKeeper Verification was the cheapest solution on the market. We get what we paid for in that...

Jan 2021
||
(0)
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Director

Grifols meets our needs. There was an area that we needed the product for. The vendor has filled our...

Jan 2021
||
(0)
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Director

Our biggest issue with Grifols has been with the hardware. I can't put all the blame on Grifols...

Jan 2021
||
(0)
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Manager

The solution is a good product. I have looked at several different vendors, and I think that the...

Jan 2021
||
(0)
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Manager

There are a few things I would like to be better with the product quality. I think it can be...

Jan 2021
||
(0)
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Manager

The support people are pretty good about staying ahead when it comes to proactive service. The...

Jan 2021
||
(0)
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Director

Everybody is really happy with the product. For now, the product is in our long-term plans, although...

Jan 2021
||
(0)
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VP/Other Executive

I like the complete control we have and the flexibility of the system. This is essential for...

Jan 2021
||
(0)
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VP/Other Executive

I really like the photo capture with PharmacyKeeper Verification. We can use the iPads and feel that...

Jan 2021
||
(0)
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Manager

We like many things about PharmacyKeeper Verification, and that is why we bought it. It has a great...

Jan 2021
||
(0)
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Manager

The system was designed to be used by somebody who is familiar with a sterile compounding...

Jan 2021
||
(0)
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Manager

Grifols is very responsive to requests. They have been excellent every time I have called them. We...

Jan 2021
||
(0)
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Manager

The biggest complaint from our end users is that PharmacyKeeper Verification is clunky. The biggest,...

Jan 2021
||
(0)
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Manager

There is a lot of functionality within PharmacyKeeper Verification that we don’t use, such as the...

Jan 2021
||
(0)
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Manager

The vendor has an analytics dashboard we can use to look at reports to see how quickly somebody is...

Jan 2021
||
(0)
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Manager

I like that we are able to add comments to the recipes in this product and basically make those...

Jan 2021
||
(0)
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Manager

We could have used a little more guidance on the workflow design from Grifols during our initial...

Jan 2021
||
(0)
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Manager

IV compounding has gone on for decades. There haven't been any earth-shattering developments with...

Jan 2021
||
(0)
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 or  to see details.

Manager

When we finally launched PharmacyKeeper Verification, our health system decided that we were going...

Dec 2020
||
(0)
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Manager

I never would have signed up for the product if I knew how bad the reporting was. PharmacyKeeper...

Dec 2020
||
(0)
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 or  to see details.

Manager

A huge miss by the vendor is that they are flying so fast just to get to market with incremental...

Dec 2020
||
(0)
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Manager

Grifols is always available, helpful, and nice. They try to respond to us promptly. The support is...

Dec 2020
||
(0)
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Manager

Grifols is very helpful, and they don't charge us for every little thing with the service. There are...

Dec 2020
||
(0)
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Manager

I do recommend PharmacyKeeper Verification. I like a lot of aspects of the system, but there are...

Dec 2020
||
(0)
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 or  to see details.

Manager

Grifols does upgrades, but sometimes I don't find out about the upgrades until later when I call...

Dec 2020
||
(0)
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Director

We are very satisfied with PharmacyKeeper Verification. The system is a really good fit for us....

Dec 2020
||
(0)
 Thank you  Helpful

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Director

Grifols is very good to work with. We had a problem with the wording around expiration dates, so we...

Dec 2020
||
(0)
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Director

There have been ups and downs in terms of the attention we get from MedKeeper. I think they went...

Dec 2020
||
(0)
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 or  to see details.

Director

We have been pretty happy with PharmacyKeeper Verification. We have seen some improvement. The...

Dec 2020
||
(0)
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Director

The product is fairly affordable, so we have been happy with it. We don't think any of the workflow...

Dec 2020
||
(0)
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VP/Other Executive

We like PharmacyKeeper Verification. We used to have another system, but we were able to save money...

Nov 2020
||
(0)
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Manager

We did have an error occur once. It wasn't with the product itself, but there was a situation...

Nov 2020
||
(0)
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Manager

The service for PharmacyKeeper Verification has been alright. I haven't had too many issues with...

Nov 2020
||
(0)
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Manager

Whether PharmacyKeeper Verification is part of our long-term plans is really up to what the health...

Nov 2020
||
(0)
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 or  to see details.

Manager

If the decision were up to me, I would buy PharmacyKeeper Verification again. Honestly, if we can...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

In terms of recent upgrades, Grifols has been good. Things have taken a little bit to get used to,...

Nov 2020
||
(0)
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Manager

The current functionality of PharmacyKeeper Verification is doing fine right now. The product is...

Nov 2020
||
(0)
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