PharmacyKeeper Verification
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Director

I have had very few problems with PharmacyKeeper Verification. The vendor did a fantastic job with...

Apr 2022
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Director

The product's main strength is the flexibility that it offers with other workflow systems. We use...

Apr 2022
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Director

Grifols could improve the system's report functionality. That is a little lacking. The last time I...

Apr 2022
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Director

The solution is expensive. We are lucky that we got it years ago.

Apr 2022
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Director

Grifols could look at the ease of use of PharmacyKeeper Verification. With the way the vendor has...

Apr 2022
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Director

The ability to investigate when there is an issue is the main outcome we see from using...

Apr 2022
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Director

I am most pleased with Grifols' support. When we have questions, the vendor is readily available and...

Apr 2022
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Director

PharmacyKeeper Verification's last upgrade was really easy and smooth. The vendor constantly adjusts...

Apr 2022
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Director

Grifols will do fixes, but they don't do much more with us. They were a small fish, and now they...

Apr 2022
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Manager

Grifols does very well at delivering new technology that meets our needs. They are very adaptable....

Apr 2022
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Manager

Grifols' executive involvement meets all our expectations. It is just that it is not as fluid as...

Apr 2022
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Manager

Implementing PharmacyKeeper Verification drastically improved our workflow. We have 100% gotten our...

Apr 2022
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Director

Of the products out there, PharmacyKeeper Verification is a great alternative at a reasonable price....

Apr 2022
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Director

I don't want to say that PharmacyKeeper Verification is cumbersome. There are just a bunch of added...

Apr 2022
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Manager

We have been happy with PharmacyKeeper Verification. The vendor has offered really good customer...

Mar 2022
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Manager

When we do a project with the vendor where we need to build something or design a new workflow, the...

Mar 2022
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Director

Grifols came in and taught us how to use the system, but we haven't had much contact with them since...

Mar 2022
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Director

PharmacyKeeper Verification does the job that it is supposed to do. It would be nice if the solution...

Mar 2022
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Director

We can directly reach out to the Grifols contact that we had when we initially implemented the...

Mar 2022
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Director

Grifols' product is easy to use, and the programming is simple. We can edit everything on the fly,...

Mar 2022
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Director

For the most part, Grifols has left us to our own devices, and that is one of the reasons we are...

Mar 2022
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Director

PharmacyKeeper Verification has been the best investment we have made. It has been a great program...

Mar 2022
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Director

PharmacyKeeper Verification is a good tool to use, and it works as intended. It is low maintenance,...

Mar 2022
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Director

Grifols does a pretty good job of not trying to nickel-and-dime, and their price is competitive...

Mar 2022
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Director

There are some product enhancement requests that I would like to see, so we are pushing Grifols. We...

Mar 2022
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Director

From a customer-service standpoint, Grifols is one of the best and most responsive vendors.

Mar 2022
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Director

PharmacyKeeper Verification is easy to implement and has a simple user interface, so staff members...

Mar 2022
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Director

What we appreciate the most about PharmacyKeeper Verification is how light the product is from a...

Mar 2022
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Manager

The vendor we use for our pumps offers a solution similar to PharmacyKeeper Verification. So because...

Mar 2022
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Manager

Initially, the vendor built the workflows for us. After the first stage of our rollout, we needed to...

Mar 2022
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Manager

Within the last year, the vendor has been much more proactive in updating their barcode library....

Mar 2022
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Manager

I have had the same contact person for PharmacyKeeper Verification since our initial go-live, and I...

Mar 2022
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Manager

We really like the fact that with this system’s photo documentation, we know how much of a dose was...

Mar 2022
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Manager

PharmacyKeeper Verification’s model build includes a virtual inventory management piece. This piece...

Mar 2022
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Director

PharmacyKeeper Verification is very good. We have to reach out to them for anything new, but they...

Mar 2022
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Director

PharmacyKeeper Verification definitely works within our other products. It does require constant...

Mar 2022
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Director

PharmacyKeeper Verification is super reliable. The pumps are tanks. They last forever. They are...

Mar 2022
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Director

When there is a broken piece, we just send an email, and Grifols is all over fixing the problem....

Mar 2022
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Director

The vendor lets us know whenever an update is coming. We have to work with our IT team, but the...

Mar 2022
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Director

I can track every single thing in PharmacyKeeper Verification and show it to The Joint Commission. I...

Mar 2022
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Director

PharmacyKeeper Verification is pretty easy to use. It is easy to go back and retrieve data and keep...

Mar 2022
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Director

With PharmacyKeeper Verification, we are able to dive in a bit to see our compounding records and...

Mar 2022
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Director

Grifols is always doing software upgrades for PharmacyKeeper Verification. They announce those in...

Mar 2022
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Director

Things with the system haven’t changed much since I last spoke with KLAS. The last few years have...

Mar 2022
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Director

The product has done pretty much everything the vendor said it would do. I haven’t seen any...

Mar 2022
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Director

I do get messages from the vendor organization about upcoming things and issues that need to be addressed....

Mar 2022
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Director

The system meets our needs for maintaining regular compliance. The carts function has improved our...

Mar 2022
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Director

The only issue we have had during the entire time we have had the product has to do with the...

Mar 2022
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Director

PharmacyKeeper Verification really has been a game changer in terms of quality. We have gotten...

Feb 2022
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Director

PharmacyKeeper Verification doesn't fully pull information into our EMR yet. There are some things...

Feb 2022
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Director

PharmacyKeeper Verification does exactly what it says it is going to do. There is a learning curve...

Feb 2022
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Director

Our experience with Grifols has been good. I don’t have any complaints about the system's...

Feb 2022
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Director

Sometimes the system slows down our processes. Entering everything into the system takes time....

Feb 2022
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Director

We can call the support team and get answers right away. If we don’t know something, the support...

Feb 2022
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Manager

We have a good relationship with Grifols. They are very responsive and forward thinking. They have...

Feb 2022
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Manager

One of the things that we like about the system is that it has a true interface that updates as...

Feb 2022
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Manager

PharmacyKeeper Verification doesn’t have a work queue, so we have to use our labels. That means we...

Feb 2022
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Manager

Grifols' support team is easy to contact, but not much seems to change when we contact them.

Feb 2022
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Manager

We are still experiencing issues where a percentage of our orders from another system don't go over...

Feb 2022
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Manager

Since we are part of a larger hospital organization that uses PharmacyKeeper Verification, we are...

Feb 2022
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Manager

Recently, we have had an issue with PharmacyKeeper Verification that is causing a lot of the...

Feb 2022
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Director

Things have been good with the product so far. The onboarding of some of the modules has been...

Oct 2021
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Director

One outcome from this product is the consistent ability to track our compliance. When our...

Oct 2021
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Analyst/Coordinator

The vendor has done very well to help us. Grifols is responsive, eager, and helpful anytime we have...

Sep 2021
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Analyst/Coordinator

I would tell other organizations that are looking at Grifols to map out their intended workflow and...

Sep 2021
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Director

Grifols does not keep all their promises, but I would say that about every single vendor I have ever...

Sep 2021
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Director

The stumbling block for Grifols is even though we had a very complex install, we got somebody who...

Sep 2021
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Director

PharmacyKeeper Verification is a fairly complex product, so the ease of use is complicated by just...

Sep 2021
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Director

Grifols does not offer a gravimetric analytics solution, and we are pressing them for integration of...

Sep 2021
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Director

We get a wealth of data from PharmacyKeeper Verification. I have had to work with it over the years...

Sep 2021
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Director

The solution is good for communication between pharmacists and IV room technicians. It is helpful...

Aug 2021
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Director

The solution's barcode med verification system is based on a different drug database than the one...

Aug 2021
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Analyst/Coordinator

PharmacyKeeper Verification is a fine product. It is a good solution for regulatory compliance...

Aug 2021
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Analyst/Coordinator

The product is great, but we are interested in leveraging technology from our enterprise vendor that...

Aug 2021
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Analyst/Coordinator

Grifols communicates well. Their support is good. The support people are generally very responsive,...

Aug 2021
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Manager

PharmacyKeeper Verification does what it was intended to do. We had a rocky go with our...

Aug 2021
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Manager

We have a contract, and it is all bundled together, and we pay for the service and the support each...

Aug 2021
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Manager

Typically, Grifols would have come on-site to do training, but we had to do it all virtually. They...

Aug 2021
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Manager

When orders are canceled in our EMR, those aren't communicated in PharmacyKeeper Verification. So...

Aug 2021
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Manager

I have requested reports, and the reporting is not advanced at all. It is rudimentary to the point...

Aug 2021
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Manager

There are a lot of things that the equipment can’t do for us, and I don’t think those are things...

Aug 2021
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Analyst/Coordinator

Some things in PharmacyKeeper Verification look a little plain and clunky. I would like the system...

Jul 2021
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Analyst/Coordinator

PharmacyKeeper Verification is very easy to use.

Jul 2021
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Analyst/Coordinator

I don't really see many new things from Grifols, but maybe that is just because I haven't looked or...

Jul 2021
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Manager

PharmacyKeeper Verification doesn't have great security. Its barcode scanning doesn't have a dead...

Jul 2021
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Manager

PharmacyKeeper Verification is a good stepping-stone for pharmacies that need to start digitally...

Jul 2021
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Manager

We will be transitioning to another product because we want more checks and balances with our IV...

Jul 2021
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Manager

PharmacyKeeper Verification just runs off of iPads. I am still using the same iPad that I got years...

Jul 2021
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Manager

There have been occasional blips in PharmacyKeeper Verification, but it is tough to tell whether...

Jun 2021
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Manager

The PharmacyKeeper Verification implementation was rushed and aggressive, yet we were able to meet...

Jun 2021
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Director

The system is pretty easy to use. Our technicians pick up on the use fairly quickly. PharmacyKeeper...

Jun 2021
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Director

For PharmacyKeeper Verification, we have had very little support. What we have had has been very...

Jun 2021
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Director

PharmacyKeeper Verification is fairly new for us, and Grifols has been keeping us current, so they...

Jun 2021
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Director

PharmacyKeeper Verification has integrated orders from our EMR, so PharmacyKeeper Verification is...

Jun 2021
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