Guidehealth Commentary
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Subject Expert
Benjamin Cassity
Research Director
Commentary Summary
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User Commentary
Relationship, Operations, Services
Guidehealth gets things done. What has stood out to me is the speed with which they can solve...
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Relationship, Services
We have a lot of access to Guidehealth's executive and management teams, as well as the folks who...
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Relationship, Operations
What I find most valuable about Guidehealth's staff members and consultants is their knowledge,...
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Loyalty, Operations
We have seen great results with Guidehealth. We have a ways to go, certainly, but the firm is...
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Relationship, Operations
Guidehealth exceeds my expectations with the knowledge that they bring, but beyond that, we really...
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Relationship, Operations
I feel Guidehealth needs to lean in more heavily on helping us close quality care gaps. For example,...
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Loyalty, Relationship
I don’t think specific people at Guidehealth have spent enough time with us to explain what exactly...
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Relationship
The executive from Guidehealth who is tied to me and is my contact person is exceptionally responsive....
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Operations
Guidehealth knows how to administer business. They understand our business. I find that they are...
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Operations, Services, Value
Guidehealth is not forward-thinking. I have to ask for everything. We bring ideas and questions to...
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Loyalty
Guidehealth is extremely knowledgeable about complex things that we work with, and there is no way...
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Relationship, Services
Guidehealth has had a lot of turnover. They are trying, and they have finally stabilized, but it is...
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Value
Guidehealth needs to continue to drive for results. They are a service firm, so delivering results...
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Relationship
We have a really good working relationship with Guidehealth. When we are working with them on a...
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Loyalty, Value
We didn’t consider any other firms because there really aren't any in our state that are any good,...
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Relationship
At this point, Guidehealth is surpassing our expectations. They are throwing people, resources, and...
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Value
Guidehealth offers a one-stop-shop arrangement. They use an Arcadia platform for population health...
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Loyalty
To do what Guidehealth is offering to do would take multiple vendors. I would need a population...
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Loyalty, Relationship, Services
Guidehealth is still new, and I know the Arcadia portion of their services has been in business for...
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Relationship
There are some smart cookies at Guidehealth. I'm impressed with their experience and knowledge. From...
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Relationship
Guidehealth models well. They are thinkers and strategists. But their service is unproven. How they...
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Relationship
The Guidehealth higher-level executives I have worked with have a depth of knowledge that has been...
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Relationship
Guidehealth knows their stuff, and they are working out the communication kinks we have with them...
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Relationship
Guidehealth could provide us with a little more up-to-date communication about what they are working...
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Services, Value
Guidehealth would be exceeding our expectations if our measures were going up, but our measures are...
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Relationship, Services
We didn’t get a lot of notice when a certain person was no longer on our account at Guidehealth....
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Value
Guidehealth loses money for us as an organization. So anything that they could do to help us advance...
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Loyalty, Services
Guidehealth has to get the responsiveness back because the person we had for a while was pretty...
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Services
We would like Guidehealth to function in an advisory role rather than just a processor role. We have...
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