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Guidehouse Healthcare Management Consulting Commentary
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Subject Expert
Mike Smith
VP of Engagement
KLAS VP of Engagement - Mike Smith
 

Commentary Summary

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User Commentary

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VP/Other Executive

I tend to compare Guidehouse to some of the other bigger firms. I have worked with them all, and I...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

I was well informed and kept up-to-date about where we were, what was going on, and who was doing...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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VP/Other Executive

The result of the Guidehouse project provided a fairly detailed estimate of primary care capacity...

Comment Tone Positive
Pillars Operations
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VP/Other Executive

We hired Guidehouse to do a review of operations, looking for opportunities to lower costs, improve...

Comment Tone Positive
Pillars Relationship, Operations, Services, Value
Evaluation Unrated

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VP/Other Executive

The engagement was focused on creating very actionable outcomes. We frequently needed assistance and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

We were very satisfied. Guidehouse exceeded our expectations. We would welcome the opportunity to...

Comment Tone Positive
Pillars Relationship
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Guidehouse has exceeded our expectations. The coders complete their work. I never have to remind the...

Comment Tone Positive
Pillars Relationship, Operations, Services, Value
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The coders that the firm provides are of high quality. Initially, the coders were able to help us...

Comment Tone Positive
Pillars Relationship, Operations
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The person from Guidehouse who is over the offshore coders is very good at letting us know about...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Guidehouse is always available to us if we have questions. I have a very positive relationship with...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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When we started working with Guidehouse, we were also working with another firm. We got rid of the...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations, Services
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We have seen decreased costs with Guidehouse because their pricing is more reasonable than what we...

Comment Tone Positive
Pillars Value
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VP/Other Executive

The firm has a very knowledgeable team. I would recommend Guidehouse for any Epic install or optimization....

Comment Tone Positive
Pillars Relationship, Operations
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CEO/President

The firm's people are pros. Guidehouse has been consulting for a long time, so they haven't had a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

There were two areas where Guidehouse has driven the most value for us. The first was that we have...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

Guidehouse's strategic value and their ability to bring insight were incredibly helpful with the...

Comment Tone Positive
Pillars Relationship, Operations
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CEO/President

Guidehouse was certainly experienced at the work they were doing, but they had less experience in...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CEO/President

Even in our adjacent conversations during the engagement, one of the consultants understood our...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CEO/President

Guidehouse was very committed to helping our company broadly and had been engaged in the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

With any firm, the more relevant expertise they bring to the table, the faster and more efficient...

Comment Tone Negative
Pillars Relationship, Operations
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CEO/President

I think Guidehouse met but didn’t exceed expectations. The engagement was very cut and dry and very...

Comment Tone Negative
Pillars Relationship
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VP/Other Executive

Guidehouse had experience in our business issue due to their knowledge of other institutions and how...

Comment Tone Positive
Pillars Relationship
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VP/Other Executive

There is a difference between what makes sense on paper and what makes sense operationally and...

Comment Tone Positive
Pillars Operations
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VP/Other Executive

This wasn’t an engagement where the firm recommended something unpopular or something that the...

Comment Tone Positive
Pillars Relationship
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VP/Other Executive

Our organization has utilized Guidehouse in the past, so there is a comfort level with the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Guidehouse provided meaningful support in both strategic planning and financial analysis to help...

Comment Tone Positive
Pillars Relationship
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VP/Other Executive

All the work with Guidehouse was strategic in nature. We were focused on building a coordinated...

Comment Tone Positive
Pillars Relationship, Operations
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VP/Other Executive

All my experience with Guidehouse over the years was with the same core group of people and only a...

Comment Tone Positive
Pillars Relationship
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VP/Other Executive

Guidehouse was great about not nickel-and-diming us. If we had a question or needed input that fell...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CFO

Guidehouse is always open, responsive, and engaging, and they give good advice. We have a good...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CFO

In terms of a financial outcome, we had very discrete goals and objectives. We set targets for each...

Comment Tone Positive
Pillars Services, Value
Evaluation Unrated

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VP/Other Executive

I am satisfied with the outcome of our project with Guidehouse. Guidehouse knew that there were...

Comment Tone Positive
Pillars Operations
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VP/Other Executive

The one thing that I found really valuable was that the project manager from Guidehouse was an...

Comment Tone Positive
Pillars Relationship, Operations
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VP/Other Executive

We pivoted a lot during the project, and Guidehouse was really fluid. Guidehouse is very adaptable,...

Comment Tone Positive
Pillars Relationship, Operations
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VP/Other Executive

From an organizational standpoint, Guidehouse painted a really rosy picture of what an outcome could...

Comment Tone Negative
Pillars Operations, Value
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VP/Other Executive

Our engagement with Guidehouse was a very positive experience, and I would recommend them to anybody...

Comment Tone Positive
Pillars Relationship, Operations
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VP/Other Executive

One of the deciding factors for choosing Guidehouse was their experience. We were aware that...

Comment Tone Positive
Pillars Loyalty, Relationship
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VP/Other Executive

Overall, Guidehouse exceeded expectations, but because there were so many different phases to the...

Comment Tone Positive
Pillars Operations
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VP/Other Executive

Guidehouse is a really solid firm. I didn’t feel like I was being pitched to constantly. I enjoyed...

Comment Tone Positive
Pillars Relationship, Operations
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VP/Other Executive

Guidehouse pulled out our independent data to predict where they thought we would be headed. That...

Comment Tone Positive
Pillars Relationship, Operations
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VP/Other Executive

When it comes to our partnership with the firm, they checked in with us a few months into our new...

Comment Tone Positive
Pillars Relationship, Operations
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VP/Other Executive

In general, the communication from Guidehouse is good. We did have a situation where Guidehouse...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Guidehouse has been incredible. They have been a significant resource for me and my team. My team...

Comment Tone Positive
Pillars Relationship
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VP/Other Executive

The executive team from Guidehouse that is assigned to our account checks regularly with me to see...

Comment Tone Positive
Pillars Relationship
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VP/Other Executive

If we have questions about something, Guidehouse probably has a resource in their organization...

Comment Tone Positive
Pillars Relationship
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VP/Other Executive

What we have been able to achieve with Guidehouse has been huge for us. Also, if I have questions on...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

The way that Guidehouse polishes data does not match some of our stuff. Part of that wasn't their...

Comment Tone Negative
Pillars Services
Evaluation Unrated

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CEO/President

From looking at other firms that have quoted things before, Guidehouse is very affordable....

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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CEO/President

Guidehouse does not bill their time to me when I give them a call. There is a specific person who is...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

With Guidehouse's consulting, I would like to see outside-the-box, new thinking. They have thoughts...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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CEO/President

We have ongoing support with Guidehouse. As things come up, we reach out to them and ask for their...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

The execution with Guidehouse is good. Their materials are fantastic when they have them ready to...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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