Guidehouse Healthcare Management Consulting
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Warren Whitford
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KLAS Research Director - Warren Whitford
 
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User Commentary

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CFO

People and Knowledge

Guidehouse has helped us improve our efficiency and performance. They always go above and beyond....

Jan 2023
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CEO/President

Project Results

The good news is that the overall feedback from Guidehouse was that we have been running the...

Jan 2023
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CEO/President

People and Knowledge

Guidehouse has resources in every part of the business. And they had an expert in a certain area we...

Jan 2023
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CEO/President

Relationship

During the engagement with Guidehouse, I was most pleased with the level of communication from their...

Jan 2023
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CEO/President

ROI and Cost

We were charged a flat rate, so the only additional charges were for printing and travel. We...

Jan 2023
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CEO/President

Win/Loss - Why they were selected (by current clients)

We reached out to multiple firms, including a couple of the big ones like Guidehouse and some...

Jan 2023
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CEO/President

Win/Loss - Why they were selected (by current clients)

We have already developed a relationship with Guidehouse, so when we were ready to start a new...

Jan 2023
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CEO/President

Lessons Learned

I would tell a friend that by choosing Guidehouse, they are getting a thoughtful group of experts...

Jan 2023
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CIO

People and Knowledge

Guidehouse had a very strong knowledge of one of our vendors, but they were a little weaker on other...

Jan 2023
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CIO

Relationship

Guidehouse very quickly earned the trust of our organization through their expertise and experience....

Jan 2023
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CIO

Tools and Methodology

We were looking for some outside expertise on what a selection process should look like, and we...

Jan 2023
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CIO

Project Results

In many ways, we didn’t have a lot of goals for our project because we were doing a lot of research...

Jan 2023
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CEO/President

People and Knowledge

Our principal consultant did a masterful job, and the firm's team did a masterful job of guiding the...

Dec 2022
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CEO/President

ROI and Cost

One outcome we achieved was clarity. We were able to redefine our mission, vision, and values, but...

Dec 2022
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CEO/President

Relationship

When we negotiated the contract, we made it clear that we had a not-to-exceed price. We made a very...

Dec 2022
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CEO/President

Other Observations

We are the ones executing the plan. Guidehouse wanted to be part of things. Consultants can't...

Dec 2022
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VP/Other Executive

Tools and Methodology

We had another engagement with the firm that was not very successful. The portal they built was not...

Dec 2022
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VP/Other Executive

Other Observations

We haven’t finished our engagement with the firm yet, but we have been seeing some shocking...

Dec 2022
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VP/Other Executive

Relationship

The firm accomplished what we needed them to, and we got everything we expected. Guidehouse is a...

Dec 2022
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

We chose Guidehouse because they helped us build things. They had every bit of information we needed...

Dec 2022
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VP/Other Executive

Relationship

Our relationship with Guidehouse was very good. They were incredibly responsive; I could probably...

Dec 2022
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VP/Other Executive

Relationship

The firm’s consultants are all fantastic. I have good relationships with them, and they do a good...

Dec 2022
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VP/Other Executive

Tools and Methodology

Guidehouse did very well on the front end by clearly defining our organization’s expectations and...

Dec 2022
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VP/Other Executive

People and Knowledge

The collaboration, subject matter expertise, knowledge, ability to listen to the customer to...

Dec 2022
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Director

Other Observations

Guidehouse's execution was a little tricky because of heterogeneity. That was due to a combination...

Dec 2022
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Director

Tools and Methodology

One of Guidehouse's benefits was their ability to manage risk. They took recommendations from...

Dec 2022
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Director

People and Knowledge

Guidehouse’s consultants were really approachable and incredibly knowledgeable. They brought...

Dec 2022
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VP/Other Executive

Project Results

The outcome that we have achieved so far is that we are designing our future initiative. We have...

Nov 2022
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VP/Other Executive

People and Knowledge

The firm’s team has an incredible amount of expertise, so they do well at bringing the level of...

Nov 2022
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VP/Other Executive

Project Results

Some outcomes of our project are that we are improving provider plan integration and organic growth.

Nov 2022
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VP/Other Executive

ROI and Cost

In terms of pricing, we have had to be nitpicky with the firm. We saw a charge come through for...

Nov 2022
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VP/Other Executive

Tools and Methodology

The firm really absorbed our model and obligations and incorporated those things into the planning.

Nov 2022
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COO

Project Results

One outcome of the engagement is that our organization now has a strategic plan that better...

Nov 2022
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VP/Other Executive

People and Knowledge

The firm could manage their subcontractors better. They were working with subcontractors on some...

Nov 2022
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COO

ROI and Cost

We had another firm help us with our strategic plan initially, and they were not able to identify...

Nov 2022
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COO

Relationship

Guidehouse embeds themselves in the organization, so they truly understand us and our needs. The...

Nov 2022
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COO

People and Knowledge

An executive from Guidehouse worked with us, and that person had their boots on the ground and was...

Nov 2022
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COO

Future Outlook

We have started seeing some outcomes from our engagement with Guidehouse. Like most organizations,...

Nov 2022
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VP/Other Executive

People and Knowledge

The firm could do better at getting us the people we have worked with in the past as we bring on new...

Nov 2022
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CEO/President

Relationship

Guidehouse’s involvement was good. We had leaders from the firm at every meeting. I have been pretty...

Nov 2022
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CEO/President

People and Knowledge

The people from Guidehouse were knowledgeable and efficient. I would tell others that they will...

Nov 2022
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CEO/President

People and Knowledge

Guidehouse could improve at correctly reading the folks that they are in front of to get feedback....

Nov 2022
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VP/Other Executive

Project Results

Guidehouse exceeded expectations in terms of data analytics and what they brought to the table. They...

Nov 2022
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VP/Other Executive

Tools and Methodology

The opportunity for improvement for the firm was that they didn't bring as much innovation. We had...

Nov 2022
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VP/Other Executive

ROI and Cost

Guidehouse’s price point is high, and I would like to do a little bit more with them, but that is a...

Nov 2022
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Director

Sales and Contracting

We felt that Guidehouse was a great fit from the beginning. They were awesome. We didn’t really go...

Nov 2022
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Director

ROI and Cost

I would tell anyone considering Guidehouse that the output of the firm’s work is really practical....

Nov 2022
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Director

Relationship

After the conclusion of our engagement, there was a variety of questions about some of the tools...

Nov 2022
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Director

Relationship

We are extremely satisfied with Guidehouse. I have worked extensively with consultants over the...

Nov 2022
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Director

People and Knowledge

Our primary Guidehouse consultant was extremely organized. That person did a great job of laying out...

Nov 2022
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Director

Project Results

Financial improvement was definitely first and foremost the driving force in our work with...

Nov 2022
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VP/Other Executive

Relationship

I meet regularly with representatives to talk about how we are managing the project and the steps we...

Oct 2022
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VP/Other Executive

Tools and Methodology

I would recommend Guidehouse to a peer or friend without question. I would tell them that if I...

Oct 2022
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VP/Other Executive

Relationship

We are working on the strategy, but there is a piece about making sure I convert the strategy into...

Oct 2022
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VP/Other Executive

Relationship

Our work with Guidehouse was really about capturing payments for services that we were performing...

Oct 2022
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VP/Other Executive

People and Knowledge

The firm brought the expertise and background of potential vendors to us. They knew the pros and...

Oct 2022
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VP/Other Executive

Other Observations

Guidehouse consistently met our expectations, but they didn’t consistently exceed them. Overall, the...

Oct 2022
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VP/Other Executive

Relationship

Guidehouse did a good job with their executive involvement. We had regular touchpoints with the...

Oct 2022
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VP/Other Executive

Tools and Methodology

For the most part, we were always executing things with Guidehouse. But sometimes I saw more of a...

Oct 2022
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VP/Other Executive

Relationship

Guidehouse is very attentive and customer focused. They leverage industry resources and effectively...

Oct 2022
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VP/Other Executive

Other Observations

With our recent project, the firm seemed to want to charge us for every little thing. In contrast,...

Oct 2022
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VP/Other Executive

Relationship

So far, the firm is very engaged and very knowledgeable. They are offering great options. The vendor...

Oct 2022
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VP/Other Executive

People and Knowledge

The firm’s team was very engaged and knowledgeable, and they offered tangible solutions.

Oct 2022
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VP/Other Executive

Other Observations

We work with a few executives from the firm, and some of those executives are great, and some are not....

Oct 2022
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CEO/President

Project Results

We haven’t had any challenges with Guidehouse. We became familiar with them from a recommendation,...

Jan 2022
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CEO/President

Project Results

Guidehouse gave us many options. They had good data analytics, and they did interviews with a lot of...

Jan 2022
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