Guidehouse Healthcare Management Consulting Commentary
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Subject Expert
Warren Whitford
VP of Engagement
KLAS VP of Engagement - Warren Whitford
 
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VP/Other Executive

Relationship

The engagement was focused on creating very actionable outcomes. We frequently needed assistance and...

Dec 2025
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VP/Other Executive

Relationship

We were very satisfied. Guidehouse exceeded our expectations. We would welcome the opportunity to...

Dec 2025
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Relationship, Operations, Services, Value

Guidehouse has exceeded our expectations. The coders complete their work. I never have to remind the...

Dec 2025
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Relationship, Operations

The coders that the firm provides are of high quality. Initially, the coders were able to help us...

Dec 2025
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Relationship, Services

The person from Guidehouse who is over the offshore coders is very good at letting us know about...

Dec 2025
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Relationship, Operations

Guidehouse is always available to us if we have questions. I have a very positive relationship with...

Dec 2025
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Loyalty, Relationship, Operations, Services

When we started working with Guidehouse, we were also working with another firm. We got rid of the...

Dec 2025
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Value

We have seen decreased costs with Guidehouse because their pricing is more reasonable than what we...

Dec 2025
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VP/Other Executive

Relationship, Operations

The firm has a very knowledgeable team. I would recommend Guidehouse for any Epic install or optimization....

Dec 2025
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CEO/President

Relationship

The firm's people are pros. Guidehouse has been consulting for a long time, so they haven't had a...

Nov 2025
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CEO/President

Value

There were two areas where Guidehouse has driven the most value for us. The first was that we have...

Nov 2025
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Director

Relationship, Operations

Guidehouse's strategic value and their ability to bring insight were incredibly helpful with the...

Nov 2025
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CEO/President

Relationship, Operations

Guidehouse was certainly experienced at the work they were doing, but they had less experience in...

Nov 2025
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CEO/President

Operations

Even in our adjacent conversations during the engagement, one of the consultants understood our...

Nov 2025
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CEO/President

Relationship

Guidehouse was very committed to helping our company broadly and had been engaged in the...

Nov 2025
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CEO/President

Relationship, Operations

With any firm, the more relevant expertise they bring to the table, the faster and more efficient...

Nov 2025
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CEO/President

Relationship

I think Guidehouse met but didn’t exceed expectations. The engagement was very cut and dry and very...

Nov 2025
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VP/Other Executive

Relationship

Guidehouse had experience in our business issue due to their knowledge of other institutions and how...

Nov 2025
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VP/Other Executive

Operations

There is a difference between what makes sense on paper and what makes sense operationally and...

Nov 2025
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VP/Other Executive

Relationship

This wasn’t an engagement where the firm recommended something unpopular or something that the...

Nov 2025
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VP/Other Executive

Relationship

Our organization has utilized Guidehouse in the past, so there is a comfort level with the...

Nov 2025
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VP/Other Executive

Relationship

Guidehouse provided meaningful support in both strategic planning and financial analysis to help...

Nov 2025
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VP/Other Executive

Relationship, Operations

All the work with Guidehouse was strategic in nature. We were focused on building a coordinated...

Nov 2025
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VP/Other Executive

Relationship

All my experience with Guidehouse over the years was with the same core group of people and only a...

Nov 2025
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VP/Other Executive

Value

Guidehouse was great about not nickel-and-diming us. If we had a question or needed input that fell...

Nov 2025
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CFO

Relationship

Guidehouse is always open, responsive, and engaging, and they give good advice. We have a good...

Nov 2025
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CFO

Services, Value

In terms of a financial outcome, we had very discrete goals and objectives. We set targets for each...

Nov 2025
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VP/Other Executive

Operations

I am satisfied with the outcome of our project with Guidehouse. Guidehouse knew that there were...

Nov 2025
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VP/Other Executive

Relationship, Operations

The one thing that I found really valuable was that the project manager from Guidehouse was an...

Nov 2025
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VP/Other Executive

Relationship, Operations

We pivoted a lot during the project, and Guidehouse was really fluid. Guidehouse is very adaptable,...

Nov 2025
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VP/Other Executive

Operations, Value

From an organizational standpoint, Guidehouse painted a really rosy picture of what an outcome could...

Nov 2025
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VP/Other Executive

Relationship, Operations

Our engagement with Guidehouse was a very positive experience, and I would recommend them to anybody...

Nov 2025
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VP/Other Executive

Loyalty, Relationship

One of the deciding factors for choosing Guidehouse was their experience. We were aware that...

Nov 2025
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VP/Other Executive

Operations

Overall, Guidehouse exceeded expectations, but because there were so many different phases to the...

Nov 2025
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VP/Other Executive

Relationship, Operations

Guidehouse is a really solid firm. I didn’t feel like I was being pitched to constantly. I enjoyed...

Oct 2025
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VP/Other Executive

Relationship, Operations

Guidehouse pulled out our independent data to predict where they thought we would be headed. That...

Oct 2025
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VP/Other Executive

Relationship, Operations

When it comes to our partnership with the firm, they checked in with us a few months into our new...

Oct 2025
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VP/Other Executive

Relationship

In general, the communication from Guidehouse is good. We did have a situation where Guidehouse...

Oct 2025
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VP/Other Executive

Relationship

Guidehouse has been incredible. They have been a significant resource for me and my team. My team...

Oct 2025
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VP/Other Executive

Relationship

The executive team from Guidehouse that is assigned to our account checks regularly with me to see...

Oct 2025
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VP/Other Executive

Relationship

If we have questions about something, Guidehouse probably has a resource in their organization...

Oct 2025
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VP/Other Executive

Relationship

What we have been able to achieve with Guidehouse has been huge for us. Also, if I have questions on...

Oct 2025
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CEO/President

Services

The way that Guidehouse polishes data does not match some of our stuff. Part of that wasn't their...

Aug 2025
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CEO/President

Relationship, Value

From looking at other firms that have quoted things before, Guidehouse is very affordable....

Aug 2025
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CEO/President

Relationship

Guidehouse does not bill their time to me when I give them a call. There is a specific person who is...

Aug 2025
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CEO/President

Relationship

With Guidehouse's consulting, I would like to see outside-the-box, new thinking. They have thoughts...

Aug 2025
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CEO/President

Relationship

We have ongoing support with Guidehouse. As things come up, we reach out to them and ask for their...

Aug 2025
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CEO/President

Relationship, Operations

The execution with Guidehouse is good. Their materials are fantastic when they have them ready to...

Aug 2025
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VP/Other Executive

Relationship

Guidehouse has been very involved, and our partnership with them is very strong.

Aug 2025
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VP/Other Executive

Relationship, Value

Guidehouse charges a lot of money. I'm satisfied with them, but we have big checks to write. The...

Aug 2025
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VP/Other Executive

Relationship, Operations

I can't really say anything negative about Guidehouse. They have educated me. They take their time...

Mar 2025
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VP/Other Executive

Relationship

We work with multiple people from Guidehouse, and I can email each one of them directly to get the...

Mar 2025
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VP/Other Executive

Relationship

We had a challenge with something, and Guidehouse's analyst worked with someone here to figure out...

Mar 2025
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VP/Other Executive

Relationship

Guidehouse is just wonderful to work with. I have worked with some people who haven't been great, so...

Mar 2025
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VP/Other Executive

Value

I think Guidehouse's service is worth the investment, but for the organization, it is expensive. I...

Mar 2025
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VP/Other Executive

Loyalty, Relationship

I am extremely likely to recommend Guidehouse, and I have done that. I have actually spoken about...

Mar 2025
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VP/Other Executive

Value

Guidehouse does avoid charging for every little thing. They do a lot more than they actually charge...

Mar 2025
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COO

Relationship

The people from Guidehouse were very open to feedback. They always tried to meet our expectations,...

Mar 2025
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COO

Relationship

We have used Guidehouse before. The leaders I had this time weren't as strong as the leaders I had...

Mar 2025
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VP/Other Executive

Value

Soon after starting work with Guidehouse, we exceeded our target. Guidehouse really looked at all of...

Mar 2025
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VP/Other Executive

Loyalty, Relationship

We went with Guidehouse because we had such a great experience with them in another area. It is...

Mar 2025
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VP/Other Executive

Relationship

There was absolutely phenomenal commitment from the Guidehouse executives. The firm was on-site and...

Mar 2025
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VP/Other Executive

Relationship, Services, Value

We are doing the work in waves, so in the early waves, we saw some improved access, and that was the...

Feb 2025
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VP/Other Executive

Services

Guidehouse didn't exceed our expectations in every domain. That had to do with the team members the...

Feb 2025
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VP/Other Executive

Relationship, Services, Value

The lead people on the project have good strategic knowledge. Guidehouse has been very responsive to...

Feb 2025
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VP/Other Executive

Loyalty, Relationship, Operations

With the consultants’ professional behavior and the way they communicated, I would have hired them...

Feb 2025
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VP/Other Executive

Relationship, Operations, Value

Guidehouse showed that they had our long-term interests at heart in the transition planning because...

Feb 2025
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VP/Other Executive

Relationship, Operations

There were certain key players from Guidehouse who stood out because they had deep subject matter...

Feb 2025
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VP/Other Executive

Relationship, Operations

I had multiple teams throughout the engagement. The Guidehouse team I started with was not the team...

Feb 2025
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CFO

Relationship, Services

I would tell others looking at Guidehouse that they have a good mix of people with significant...

Feb 2025
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CFO

Relationship

With Guidehouse, we have to control the process pretty actively; otherwise, it can become its own...

Feb 2025
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CFO

Relationship

I can call Guidehouse's consultants and talk to them. We have regular check-ins. Guidehouse tells us...

Feb 2025
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CFO

Relationship, Services

Guidehouse is the biggest strategic planning partner that we have. There is a very good mix of...

Feb 2025
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CFO

Relationship, Services

In terms of the feedback for Guidehouse, I would make sure that outside of the scope of a lot of...

Jan 2025
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CFO

Relationship, Value

Regarding the specific business issue we brought to Guidehouse, they were very experienced and...

Jan 2025
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Director

Relationship, Operations

The firm’s greatest strength is their expertise in CIN development. They were very helpful in laying...

Jan 2025
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