Guidehouse Healthcare Management Consulting Commentary
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Subject Expert
Mike Smith
VP of Engagement
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User Commentary
Relationship, Operations, Services, Value
We hired Guidehouse to do a review of operations, looking for opportunities to lower costs, improve...
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Relationship
The engagement was focused on creating very actionable outcomes. We frequently needed assistance and...
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Relationship
We were very satisfied. Guidehouse exceeded our expectations. We would welcome the opportunity to...
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Relationship, Operations, Services, Value
Guidehouse has exceeded our expectations. The coders complete their work. I never have to remind the...
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Relationship, Operations
The coders that the firm provides are of high quality. Initially, the coders were able to help us...
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Relationship, Services
The person from Guidehouse who is over the offshore coders is very good at letting us know about...
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Relationship, Operations
Guidehouse is always available to us if we have questions. I have a very positive relationship with...
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Loyalty, Relationship, Operations, Services
When we started working with Guidehouse, we were also working with another firm. We got rid of the...
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Value
We have seen decreased costs with Guidehouse because their pricing is more reasonable than what we...
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Relationship, Operations
The firm has a very knowledgeable team. I would recommend Guidehouse for any Epic install or optimization....
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Relationship
The firm's people are pros. Guidehouse has been consulting for a long time, so they haven't had a...
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Value
There were two areas where Guidehouse has driven the most value for us. The first was that we have...
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Relationship, Operations
Guidehouse's strategic value and their ability to bring insight were incredibly helpful with the...
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Relationship, Operations
Guidehouse was certainly experienced at the work they were doing, but they had less experience in...
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Operations
Even in our adjacent conversations during the engagement, one of the consultants understood our...
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Relationship
Guidehouse was very committed to helping our company broadly and had been engaged in the...
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Relationship, Operations
With any firm, the more relevant expertise they bring to the table, the faster and more efficient...
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Relationship
I think Guidehouse met but didn’t exceed expectations. The engagement was very cut and dry and very...
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Relationship
Guidehouse had experience in our business issue due to their knowledge of other institutions and how...
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Operations
There is a difference between what makes sense on paper and what makes sense operationally and...
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Relationship
This wasn’t an engagement where the firm recommended something unpopular or something that the...
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Relationship
Our organization has utilized Guidehouse in the past, so there is a comfort level with the...
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Relationship
Guidehouse provided meaningful support in both strategic planning and financial analysis to help...
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Relationship, Operations
All the work with Guidehouse was strategic in nature. We were focused on building a coordinated...
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Relationship
All my experience with Guidehouse over the years was with the same core group of people and only a...
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Value
Guidehouse was great about not nickel-and-diming us. If we had a question or needed input that fell...
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Relationship
Guidehouse is always open, responsive, and engaging, and they give good advice. We have a good...
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Services, Value
In terms of a financial outcome, we had very discrete goals and objectives. We set targets for each...
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Operations
I am satisfied with the outcome of our project with Guidehouse. Guidehouse knew that there were...
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Relationship, Operations
The one thing that I found really valuable was that the project manager from Guidehouse was an...
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Relationship, Operations
We pivoted a lot during the project, and Guidehouse was really fluid. Guidehouse is very adaptable,...
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Operations, Value
From an organizational standpoint, Guidehouse painted a really rosy picture of what an outcome could...
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Relationship, Operations
Our engagement with Guidehouse was a very positive experience, and I would recommend them to anybody...
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Loyalty, Relationship
One of the deciding factors for choosing Guidehouse was their experience. We were aware that...
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Operations
Overall, Guidehouse exceeded expectations, but because there were so many different phases to the...
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Relationship, Operations
Guidehouse is a really solid firm. I didn’t feel like I was being pitched to constantly. I enjoyed...
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Relationship, Operations
Guidehouse pulled out our independent data to predict where they thought we would be headed. That...
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Relationship, Operations
When it comes to our partnership with the firm, they checked in with us a few months into our new...
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Relationship
In general, the communication from Guidehouse is good. We did have a situation where Guidehouse...
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Relationship
Guidehouse has been incredible. They have been a significant resource for me and my team. My team...
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Relationship
The executive team from Guidehouse that is assigned to our account checks regularly with me to see...
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Relationship
If we have questions about something, Guidehouse probably has a resource in their organization...
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Relationship
What we have been able to achieve with Guidehouse has been huge for us. Also, if I have questions on...
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Services
The way that Guidehouse polishes data does not match some of our stuff. Part of that wasn't their...
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Relationship, Value
From looking at other firms that have quoted things before, Guidehouse is very affordable....
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Relationship
Guidehouse does not bill their time to me when I give them a call. There is a specific person who is...
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Relationship
With Guidehouse's consulting, I would like to see outside-the-box, new thinking. They have thoughts...
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Relationship
We have ongoing support with Guidehouse. As things come up, we reach out to them and ask for their...
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Relationship, Operations
The execution with Guidehouse is good. Their materials are fantastic when they have them ready to...
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Relationship
Guidehouse has been very involved, and our partnership with them is very strong.
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Relationship, Value
Guidehouse charges a lot of money. I'm satisfied with them, but we have big checks to write. The...
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Commentary Summary
Comment Type Breakout