Guidehouse Healthcare Management Consulting
Filtered view: All

Subject Expert
Warren Whitford
Research Director
KLAS Research Director - Warren Whitford
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
VP/Other Executive

Value, Value

The most valuable benefits we gained from Guidehouse were practice organization, optimization, and...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship, Operations, Operations

We reorganized things, but that was based on a preexisting plan. Guidehouse was very useful in...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations, Operations

Guidehouse was not particularly helpful in the telehealth project or the structural reorganization project....

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship, Operations, Operations

The team from Guidehouse was very good. But there was turnover in the team that impacted a bit of...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship

We wouldn’t ask Guidehouse to improve much, but the continuity in their teams and project leadership...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Relationship, Relationship, Value, Value, Value

Guidehouse has helped us improve our efficiency and performance. The firm has always gone above and...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Relationship, Relationship, Relationship, Operations, Operations, Operations

We had a great person last time that I asked Guidehouse to bring back, and they did. With our last...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Operations, Operations, Operations, Value

We were very successful with the project we did with Guidehouse. We exceeded our financial goal....

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Relationship, Relationship, Relationship, Operations

Guidehouse came to the table, and we shared what they were going to work on. They jumped right in...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Relationship, Relationship, Relationship

Guidehouse has some very junior staff, and they have had some turnover, which has been a little...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Relationship, Relationship, Relationship

Guidehouse doesn't have many strategy people. They have revenue cycle people and operational people....

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Relationship, Relationship, Relationship, Services, Services, Services

One of the things I would like Guidehouse to do is just tell me when something is not really in...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CNO

Relationship, Relationship, Relationship, Operations, Operations, Operations

When I worked in another organization and we used a different firm to do something similar, that...

Jun 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Value

The good news is that the overall feedback from Guidehouse was that we have been running the...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

Guidehouse has resources in every part of the business. And they had an expert in a certain area we...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Operations

During the engagement with Guidehouse, I was most pleased with the level of communication from their...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Value

We were charged a flat rate, so the only additional charges were for printing and travel. We...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty

We reached out to multiple firms, including a couple of the big ones like Guidehouse and some...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Relationship

We have already developed a relationship with Guidehouse, so when we were ready to start a new...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

I would tell a friend that by choosing Guidehouse, they are getting a thoughtful group of experts...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Operations

Guidehouse had a very strong knowledge of one of our vendors, but they were a little weaker on other...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Operations

Guidehouse very quickly earned the trust of our organization through their expertise and experience....

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

We were looking for some outside expertise on what a selection process should look like, and we...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Operations

In many ways, we didn’t have a lot of goals for our project because we were doing a lot of research...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Operations

Our principal consultant did a masterful job, and the firm's team did a masterful job of guiding the...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Value

One outcome we achieved was clarity. We were able to redefine our mission, vision, and values, but...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Value

When we negotiated the contract, we made it clear that we had a not-to-exceed price. We made a very...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Operations, Value

We are the ones executing the plan. Guidehouse wanted to be part of things. Consultants can't...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The firm accomplished what we needed them to, and we got everything we expected. Guidehouse is a...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty

We chose Guidehouse because they helped us build things. They had every bit of information we needed...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Our relationship with Guidehouse was very good. They were incredibly responsive; I could probably...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The firm’s consultants are all fantastic. I have good relationships with them, and they do a good...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Guidehouse did very well on the front end by clearly defining our organization’s expectations and...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Relationship

The collaboration, subject matter expertise, knowledge, ability to listen to the customer to...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

Guidehouse's execution was a little tricky because of heterogeneity. That was due to a combination...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

One of Guidehouse's benefits was their ability to manage risk. They took recommendations from...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

Guidehouse’s consultants were really approachable and incredibly knowledgeable. They brought...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Value

The outcome that we have achieved so far is that we are designing our future initiative. We have...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The firm’s team has an incredible amount of expertise, so they do well at bringing the level of...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Services

Some outcomes of our project are that we are improving provider plan integration and organic growth.

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

In terms of pricing, we have had to be nitpicky with the firm. We saw a charge come through for...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship

One outcome of the engagement is that our organization now has a strategic plan that better...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The firm could manage their subcontractors better. They were working with subcontractors on some...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship, Operations, Value

We had another firm help us with our strategic plan initially, and they were not able to identify...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship

Guidehouse embeds themselves in the organization, so they truly understand us and our needs. The...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship

An executive from Guidehouse worked with us, and that person had their boots on the ground and was...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship

We have started seeing some outcomes from our engagement with Guidehouse. Like most organizations,...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Operations

The firm could do better at getting us the people we have worked with in the past as we bring on new...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

Guidehouse’s involvement was good. We had leaders from the firm at every meeting. I have been pretty...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Value

The people from Guidehouse were knowledgeable and efficient. I would tell others that they will...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

Guidehouse could improve at correctly reading the folks that they are in front of to get feedback....

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Operations

Guidehouse exceeded expectations in terms of data analytics and what they brought to the table. They...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The opportunity for improvement for the firm was that they didn't bring as much innovation. We had...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

Guidehouse’s price point is high, and I would like to do a little bit more with them, but that is a...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I would tell anyone considering Guidehouse that the output of the firm’s work is really practical....

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship

After the conclusion of our engagement, there was a variety of questions about some of the tools...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We are extremely satisfied with Guidehouse. I have worked extensively with consultants over the...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

Our primary Guidehouse consultant was extremely organized. That person did a great job of laying out...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

Financial improvement was definitely first and foremost the driving force in our work with...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

I meet regularly with representatives to talk about how we are managing the project and the steps we...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Services

I would recommend Guidehouse to a peer or friend without question. I would tell them that if I...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty

We are working on the strategy, but there is a piece about making sure I convert the strategy into...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Guidehouse consistently met our expectations, but they didn’t consistently exceed them. Overall, the...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Guidehouse did a good job with their executive involvement. We had regular touchpoints with the...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

For the most part, we were always executing things with Guidehouse. But sometimes I saw more of a...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Guidehouse is very attentive and customer focused. They leverage industry resources and effectively...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

With our recent project, the firm seemed to want to charge us for every little thing. In contrast,...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

So far, the firm is very engaged and very knowledgeable. They are offering great options. The vendor...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The firm’s team was very engaged and knowledgeable, and they offered tangible solutions.

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

We work with a few executives from the firm, and some of those executives are great, and some are not....

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF