Guidehouse Healthcare Management Consulting Commentary
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Subject Expert
Warren Whitford
VP of Engagement
Commentary Summary
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User Commentary
Relationship, Operations
It took us a while to help the firm get materials to us ahead of time, but they pivoted quickly on...
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Value
In my sphere of looking at consulting firms, I would frame Guidehouse as being very cost effective....
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Relationship
Whenever we engaged with Guidehouse, they had a knowledge of the industry and an ability to...
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Relationship
Guidehouse engaged with us to not just run some modeling numbers for us but also really understand...
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Loyalty, Relationship
We wanted to do a standardized analysis, and as long as Guidehouse did the analysis the way we asked...
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Relationship
We were extremely satisfied with Guidehouse's executive involvement. They had some very high-up...
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Relationship, Services
Guidehouse executed extremely well. Guidehouse is good at identifying outcomes and pushing us in the...
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Value
We don't see Guidehouse as the nickel-and-diming type. They avoid charging for every little thing. I...
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Loyalty, Value
As we realized we were doing well and things were going the way they should, that is when we wound...
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Operations
I feel like our engagement was successful because of the amount of work and assistance that...
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Relationship, Operations
Guidehouse was very intuitive and understanding of customer needs before they were even expressed,...
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Value
I would say that working with Guidehouse has been a good value. There have been many times when I...
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Relationship
Guidehouse really looked at us as a strategic partner because they were doing several things for us....
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Loyalty, Services
I would recommend Guidehouse, and I have been recommending them. Guidehouse has knowledgeable...
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Relationship, Operations
We would do strategic sessions with our Guidehouse executive leadership team. I have done a lot of...
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Relationship, Operations
Guidehouse is very experienced. I reached out to them because I knew that they, at least years ago,...
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Value
The firm does an okay job at avoiding charging for every little thing. They are always expensive,...
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Loyalty, Relationship
At least in the Navigant days, I seem to recall there was some form of eNewsletter that talked about...
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Relationship
Guidehouse wanted to understand our view on things so that they could make additional...
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Relationship
Guidehouse did better in their strategic ability on this engagement than they did on a previous one...
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Relationship
If someone is looking for an honest assessment of their organization and wants an outside...
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Relationship
I think having more of an iterative back-and-forth with the data prior to putting materials together...
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Relationship
Guidehouse has been a good partner. They continue to reach out. We have continued the relationship.
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Value
We got our money's worth with Guidehouse. We got a significant turnaround on some of their...
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Operations, Value
Guidehouse had very general knowledge with experience. One of the challenges was understanding what...
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Value
I would rate receiving our money's worth somewhat below the top of the scale because we put...
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Relationship
Guidehouse's staff members and consultants are excellent and very knowledgeable. Also, we had a...
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Relationship
I wish I had brought Guidehouse on earlier. Every person I have talked to has taken ownership in...
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Relationship
One of our partners from Guidehouse is always at the meetings. I talk to them regularly. They are...
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Services, Value
Guidehouse is always available and looking for ways to improve what is happening in the contract. A...
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Relationship
One outcome we have seen from working with Guidehouse is improved infrastructure at or near our...
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Value
Guidehouse is really good at not charging for every little thing. They actually undercharge us, and...
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Relationship
Guidehouse is experienced and fantastic. Guidehouse didn’t just send us lower-level consultants;...
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Relationship
Using Guidehouse's service improves our managed care strategies and improves organic growth. The...
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Relationship
Guidehouse has been a good partner for us. They are responsive, supportive, and available, and the...
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Relationship
Sometimes we have to guard against project scope creep. There has been a bit of wandering around...
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Relationship
Guidehouse went above and beyond to create a database to really help us visualize some of the...
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Relationship
Guidehouse’s key strengths are their communication and their flexibility. They were immediately...
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Services, Value
An area of opportunity for Guidehouse is a post-project follow-up. There were some projections...
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Relationship, Operations
Because we have known Guidehouse for a while and have done a few different things with them, they...
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Loyalty, Relationship
Guidehouse has been great. They really try to personalize things for us, and we get to know the...
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Value
Guidehouse does avoid charging for every little thing. I have been with other consulting firms where...
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Relationship, Value
Guidehouse has been helpful to us. We don't have this expertise in-house, so we have 1000% received...
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Relationship, Operations
Behind the scenes, Guidehouse had a lot of folks involved. They had a specific leader for each...
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Relationship, Value
We are winding down the firm’s involvement because it is expensive, but the return on investment is...
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Value
We were in such a state that I don't know whether we scrutinized every invoice from the firm. They...
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Relationship, Operations
We had several people from the firm that we could reach out to. We knew who to reach out to and had...
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Operations
The Guidehouse consultants were incredibly efficient. We got a large amount of work done in a short...
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Value
If I were recommending Guidehouse to somebody, the only caveat is that customers really pay for what...
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Relationship, Operations
We were trying to put a clinically integrated network together on a very aggressive timetable, and...
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Operations, Services, Value
Guidehouse was awesome. We didn't get charged for every little thing with Guidehouse. We only paid...
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Loyalty, Relationship, Services
I would tell others looking at Guidehouse that they are excellent with data and analysis. But we...
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Loyalty, Operations
The firm's strategy just didn't seem very quick. We had several workstreams in areas like pharmacy,...
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Relationship, Services
One key strength of Guidehouse is the quality of their team. That was outstanding at every level....
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Value
I don't feel like the firm's consultants had to travel as much as they did. I don't think they were...
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Value
I always have a problem with consulting fees. We were able to negotiate the original fee down, so...
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Relationship
Guidehouse’s strength of partnership is probably as good as it gets. They definitely gave us what we...
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Relationship
Guidehouse is at the top of the class. They are one of the heavyweights in the industry, and they...
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Relationship
How well Guidehouse executes things is different for different subjects. The firm was here when we...
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Relationship
I recommend that someone looking into Guidehouse be clear about exactly what the deliverables are...
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Relationship, Services
Some of the information presented by the firm was inaccurate and required adjustments that were...
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Relationship
Guidehouse listens really well, and they don't tell us what they think we want to hear; they tell us...
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Relationship, Operations
One benefit of going with Guidehouse was that we had an outside expert to help guide us through a...
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Relationship, Value
If I were recommending Guidehouse to a peer, I would say that they are a firm with national and...
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Relationship, Operations
Guidehouse exceeded my expectations by putting together professional materials and making those...
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Relationship, Operations
Guidehouse took a good approach to planning. I had separate meetings and check-ins along the way to...
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Relationship
There was a point in the process where I had to give some feedback and I was able to escalate it to...
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Relationship, Services, Value
We didn’t find a lot of opportunity or low-hanging fruit with Guidehouse. There was a little, but it...
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Operations
The firm’s greatest strength is their expertise in CIN development. They are also professional and...
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Relationship, Services
Guidehouse brings a data-driven approach. They are sensitive to understanding our specific...
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Loyalty
We haven’t achieved outcomes with Guidehouse yet. The benefit so far is that they have guided us to...
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Loyalty
The most obvious outcome we wanted from Guidehouse was a detailed plan that had enough tangible...
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Loyalty, Relationship
During the interview process, we were looking for a true partnership to get us to where we needed to...
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Loyalty
Our executives drove the selection process. We narrowed the search to three firms, but we went with...
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Services
Guidehouse fell short a bit on the strategy side. I want to respect the people I work with, but I...
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Value
One of the things Guidehouse did early on was estimate. They said they were going to be expensive...
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Relationship
Guidehouse was our partner, and they genuinely wanted to help us succeed. They were very...
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Relationship
We were very happy with our engagement with Guidehouse. We had a senior consultant with us as well...
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