Home chevron icon Services & Consulting chevron icon Revenue Cycle Services chevron icon End-to-End Revenue Cycle Outsourcing

Guidehouse End-to-End Revenue Cycle Outsourcing Commentary
Filtered view: All

Subject Expert
Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

End-to-End Revenue Cycle Outsourcing 2023: Pursuing Financial and Staffing Stability
End-to-End Revenue Cycle Outsourcing 2023:
Pursuing Financial and Staffing Stability
September 2023
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
VP/Other Executive

Services, Services, Value, Value

In the last 12–18 months, Guidehouse has made a very positive impact on our cash collections and...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Loyalty, Relationship, Relationship

Since we do not consider our engagement a typical outsourcing arrangement, we expect Guidehouse to...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship, Services, Services

In general, Guidehouse is a strong revenue cycle firm and can bring technology and knowledge. If the...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Value, Value

When I ask Guidehouse to come to the table with a plan, they are very thorough and very groomed,...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship

In the past, there was a feeling that some of the executive involvement with Guidehouse wasn't...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value, Value

Guidehouse's service is pricey. Their service is not the best deal on the table.

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship

Guidehouse is doing well. They have been a good partner in digging a little deeper under the rug and...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value, Value

When I was working with Guidehouse on a specific project, I had to reel them back to reality. I was...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

There are things that we have asked for that haven’t happened even though we have asked for them...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Loyalty, Loyalty, Relationship, Relationship

I'm very optimistic about our future with Guidehouse. They partner with me, and they do what I ask...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Loyalty

I would have to buy this service again. The real reason I would do it is I can't hire anybody here...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Relationship, Services, Services, Value

Quality of staff is where Guidehouse struggles a little. I'm also having to create my own denial things....

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Value, Value

Guidehouse is really good at avoiding charging for every little thing. They don't nickel-and-dime...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Relationship

Guidehouse has all the services from A to Z to meet our needs. The quality of each service varies,...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Relationship

Guidehouse is a little better than they were last year. I think the difference is the dialogue and...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Relationship, Services, Services, Value, Value

I bring opportunities to Guidehouse for them to improve. Guidehouse struggles to do enough quality...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

Guidehouse is impressively customer-centric. They basically just jump to whatever we ask for. They...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Services

There is nothing we would like for Guidehouse to improve, and we are not afraid to ask them directly...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Value

The way our agreement is set up, Guidehouse gets a percentage of what they collect, so the...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship, Relationship

The people I work with from Guidehouse every day are awesome. The Guidehouse team that does the...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship, Relationship

We have been partners with Guidehouse for a long time, and it has always been nice working with the...

May 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
Are Outsourced Revenue Cycle Services Worth the Investment?
16 July 19    |   Daniel Zeitner
Provider organizations need revenue cycle outsourcing firms to take ownership of the complex revenue cycle and to deliver relief for these cost and resource burdens. But are these firms worth the inve



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​