ADS Costing Commentary
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Subject Expert
Niel Oscarson
Research Director
Commentary Summary
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User Commentary
Culture, Relationship
If I submit a support issue, and it takes more than a day to be dealt with, I can usually pick up...
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Loyalty, Relationship
Harris Affinity has lost their consulting base, so it really isn't there any longer. Harris Affinity...
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Product
One of ADS Costing’s biggest strengths is its longevity. It is an old architecture, but it is a...
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Culture, Product
Harris Affinity needs to expand into more revenue cycle functionality, like claims data. A patient...
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Loyalty, Value
We are in the process of looking at other solutions to meet our current organizational needs. One of...
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Relationship, Product
I definitely think the product currently meets our needs, but it is not a market leader. The vendor...
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Loyalty
In 12 months from now, I hope my overall satisfaction will be higher. Harris Affinity needs to...
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Operations, Product
To make ADS Costing easier to use, some training or documentation would be good. We would like a...
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Relationship, Product
I would like to see enhanced support from Harris Affinity in reporting all of the things that happen...
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Culture, Product
I think the result of ADS Costing is good, and the processing speed is pretty good. ADS Costing...
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Relationship
Harris Affinity could focus more on the prework before the build. The vendor should also give us...
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Relationship
Harris Affinity had a breach last year. I know that happens, and they handled it as well as could be...
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Product, Value
We still have issues in ADS Costing that we haven't clarified yet. The costing is taking longer to...
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Operations
When I first started using ADS Costing, Harris Affinity had training programs, and I went to a...
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Relationship, Operations
We have regular meetings with Harris Affinity to talk about improvements and how the system is...
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Product
ADS Costing is logical; we can understand what is going on and how this system works. The system is...
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Operations
The implementation of ADS Costing worked out fine; the vendor did a good job. There were a couple of...
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Value
ADS Costing has time-based costing and actual costing, which is an inventory and pharmacy system in...
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Loyalty, Value
There is extra maintenance in ADS Costing, but there are other types of maintenance we have to do in...
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Value
One of the things that I have been looking for in a cost accounting system that Harris Affinity...
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Product
Harris Affinity needs to fix their system's data loader. The vendor has tried to appease too many...
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Relationship
I like that we have worked with some of the same people from Harris Affinity for years. We don't get...
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Product
We didn't get some of the capabilities we expected from one of the system's upgrades. We thought...
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