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Commentary Summary
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User Commentary
Director
The solution is excellent, and so is the support. The system is covering all of our needs. Our other...
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Director
We are not having too much of a problem implementing the system. The good thing about the solution...
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Director
Things have been more different recently. Harris Healthcare acquired QuadraMed. They are changing...
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VP/Other Executive
Harris Healthcare has a much stronger team now under their new ownership. Their team is also much...
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VP/Other Executive
Things are very good with QuadraMed CPR. We are expanding its use to our other sites. I really hope...
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VP/Other Executive
We had some problems with QuadraMed CPR after its deployment. The last release was not the best one....
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Director
QuadraMed CPR has a browser-based graphical interface that can do documentation, but we haven't...
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Director
Harris Healthcare's development of new technology is actually pretty poor. Mobile doesn't work, and...
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Director
QuadraMed CPR does a pretty good job of supporting our interoperability goals. The product's...
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Director
In another couple of years, if we manage to get the resources to push ahead with the product, our...
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Director
The system does what Harris Healthcare said that it would. Our problem is that the system doesn't do...
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Director
I am not sure that we are getting our money's worth with this product, but that depends on the...
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Director
We have regular meetings with Harris Healthcare. Their representative deals with problems on-site.
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Director
Compared to the cost of other EMRs, QuadraMed CPR is an absolute bargain. The system is a great...
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Director
It is a bit difficult to say whether the vendor keeps their promises. They sort of do. When they...
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Director
In our sphere, we don't have a lot of experience or a corporation of people who we can call on. So...
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Director
Our poor user satisfaction is almost always because of the implementation rather than the underlying...
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Director
We fell out of love with this product a few years ago. We were looking at alternative strategies,...
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Director
When Harris Healthcare's people come to our location, they don't understand how our area's medicine...
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Director
If Harris Healthcare wants to really show their commitment to our area, they should offer things as...
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Director
QuadraMed CPR may be part of our long-term plans. Until about a year ago, QuadraMed CPR was a...
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Director
Harris Healthcare doesn't charge for every little thing. But they do charge when we want to change...
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Director
We have joined with some of our partner organizations in our region and have done an RFP for a new...
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Director
When we brought on the vendor, we made the right decision at the time. QuadraMed has done fantastic...
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Director
QuadraMed has done minor upgrades. They do a pretty good job. The product does what it does. We can...
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Director
For any new implementation, the training is to read a manual or take a course that costs $100,000 in...
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Director
When we have a high-priority issue, QuadraMed is really good at responding, but if it is a...
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Director
We have the cell phones of a couple of executives, and we can reach out and contact them directly....
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Director
We get dinged all over the place. QuadraMed may give us a little product and charge us $2,000, and...
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