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User Commentary

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Director

The solution is excellent, and so is the support. The system is covering all of our needs. Our other...

Feb 2021
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Director

We are not having too much of a problem implementing the system. The good thing about the solution...

Feb 2021
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Director

Things have been more different recently. Harris Healthcare acquired QuadraMed. They are changing...

Feb 2021
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VP/Other Executive

Harris Healthcare has a much stronger team now under their new ownership. Their team is also much...

Feb 2021
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VP/Other Executive

Things are very good with QuadraMed CPR. We are expanding its use to our other sites. I really hope...

Feb 2021
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VP/Other Executive

We had some problems with QuadraMed CPR after its deployment. The last release was not the best one....

Feb 2021
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Director

QuadraMed CPR has a browser-based graphical interface that can do documentation, but we haven't...

Oct 2020
||
(0)
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Director

Harris Healthcare's development of new technology is actually pretty poor. Mobile doesn't work, and...

Oct 2020
||
(0)
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 or  to see details.

Director

QuadraMed CPR does a pretty good job of supporting our interoperability goals. The product's...

Oct 2020
||
(0)
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Director

In another couple of years, if we manage to get the resources to push ahead with the product, our...

Oct 2020
||
(0)
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Director

The system does what Harris Healthcare said that it would. Our problem is that the system doesn't do...

Oct 2020
||
(0)
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Director

I am not sure that we are getting our money's worth with this product, but that depends on the...

Oct 2020
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Director

We have regular meetings with Harris Healthcare. Their representative deals with problems on-site.

Oct 2020
||
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Director

Compared to the cost of other EMRs, QuadraMed CPR is an absolute bargain. The system is a great...

Oct 2020
||
(0)
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Director

It is a bit difficult to say whether the vendor keeps their promises. They sort of do. When they...

Oct 2020
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(0)
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Director

In our sphere, we don't have a lot of experience or a corporation of people who we can call on. So...

Oct 2020
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(0)
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Director

Our poor user satisfaction is almost always because of the implementation rather than the underlying...

Oct 2020
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(0)
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Director

We fell out of love with this product a few years ago. We were looking at alternative strategies,...

Oct 2020
||
(0)
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Director

When Harris Healthcare's people come to our location, they don't understand how our area's medicine...

Oct 2020
||
(0)
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Director

If Harris Healthcare wants to really show their commitment to our area, they should offer things as...

Oct 2020
||
(0)
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Director

QuadraMed CPR may be part of our long-term plans. Until about a year ago, QuadraMed CPR was a...

Oct 2020
||
(0)
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 or  to see details.

Director

Harris Healthcare doesn't charge for every little thing. But they do charge when we want to change...

Oct 2020
||
(0)
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Director

We have joined with some of our partner organizations in our region and have done an RFP for a new...

Oct 2020
||
(0)
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Director

When we brought on the vendor, we made the right decision at the time. QuadraMed has done fantastic...

Oct 2020
||
(0)
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Director

QuadraMed has done minor upgrades. They do a pretty good job. The product does what it does. We can...

Oct 2020
||
(0)
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Director

For any new implementation, the training is to read a manual or take a course that costs $100,000 in...

Oct 2020
||
(0)
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Director

When we have a high-priority issue, QuadraMed is really good at responding, but if it is a...

Oct 2020
||
(0)
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Director

We have the cell phones of a couple of executives, and we can reach out and contact them directly....

Oct 2020
||
(0)
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 or  to see details.

Director

We get dinged all over the place. QuadraMed may give us a little product and charge us $2,000, and...

Oct 2020
||
(0)
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 or  to see details.

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Related Reports View All Reports

Improving EHRs Globally: An Arch Collaborative Impact Report 2019
June 2019
Global EMR Performance 2018: Spotlight on Regional Performance
November 2018



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