QuadraMed CPR (Non-US) Comments

 

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Current Time Inside Cache Tag Helper: 12/1/2020 2:35:34 AM and Model.EvProductId = 47257

Commentary Summary

Positive
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Neither
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Negative
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User Commentary

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Director

Functionality and Upgrades

QuadraMed CPR has a browser-based graphical interface that can do documentation, but we haven't...

Oct 2020
 Helpful

 or  to see details.

Director

Sales and Contracting

Harris Healthcare's development of new technology is actually pretty poor. Mobile doesn't work, and...

Oct 2020
 Helpful

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Director

Interfacing and Integration

QuadraMed CPR does a pretty good job of supporting our interoperability goals. The product's...

Oct 2020
 Helpful

 or  to see details.

Director

Future Outlook

In another couple of years, if we manage to get the resources to push ahead with the product, our...

Oct 2020
 Helpful

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Director

Other Observations & Comments

The system does what Harris Healthcare said that it would. Our problem is that the system doesn't do...

Oct 2020
 Helpful

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Director

Relationship

I am not sure that we are getting our money's worth with this product, but that depends on the...

Oct 2020
 Helpful

 or  to see details.

Director

Service and Support

We have regular meetings with Harris Healthcare. Their representative deals with problems on-site.

Oct 2020
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

Compared to the cost of other EMRs, QuadraMed CPR is an absolute bargain. The system is a great...

Oct 2020
 Helpful

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Director

ROI / Cost (care and feeding)

It is a bit difficult to say whether the vendor keeps their promises. They sort of do. When they...

Oct 2020
 Helpful

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Director

Relationship

In our sphere, we don't have a lot of experience or a corporation of people who we can call on. So...

Oct 2020
 Helpful

 or  to see details.

Director

Implementation and Training

Our poor user satisfaction is almost always because of the implementation rather than the underlying...

Oct 2020
 Helpful

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Director

Other Observations & Comments

We fell out of love with this product a few years ago. We were looking at alternative strategies,...

Oct 2020
 Helpful

 or  to see details.

Director

Functionality and Upgrades

When Harris Healthcare's people come to our location, they don't understand how our area's medicine...

Oct 2020
 Helpful

 or  to see details.

Director

Other Observations & Comments

If Harris Healthcare wants to really show their commitment to our area, they should offer things as...

Oct 2020
 Helpful

 or  to see details.

Director

Future Outlook

QuadraMed CPR may be part of our long-term plans. Until about a year ago, QuadraMed CPR was a...

Oct 2020
 Helpful

 or  to see details.

Director

Lessons Learned

Harris Healthcare doesn't charge for every little thing. But they do charge when we want to change...

Oct 2020
 Helpful

 or  to see details.

Director

Future Outlook

We have joined with some of our partner organizations in our region and have done an RFP for a new...

Oct 2020
 Helpful

 or  to see details.

Director

Lessons Learned

When we brought on the vendor, we made the right decision at the time. QuadraMed has done fantastic...

Oct 2020
 Helpful

 or  to see details.

Director

Interfacing and Integration

QuadraMed has done minor upgrades. They do a pretty good job. The product does what it does. We can...

Oct 2020
 Helpful

 or  to see details.

Director

Implementation and Training

For any new implementation, the training is to read a manual or take a course that costs $100,000 in...

Oct 2020
 Helpful

 or  to see details.

Director

Relationship

When we have a high-priority issue, QuadraMed is really good at responding, but if it is a...

Oct 2020
 Helpful

 or  to see details.

Director

Relationship

We have the cell phones of a couple of executives, and we can reach out and contact them directly....

Oct 2020
 Helpful

 or  to see details.

Director

ROI / Cost (care and feeding)

We get dinged all over the place. QuadraMed may give us a little product and charge us $2,000, and...

Oct 2020
 Helpful

 or  to see details.

Nurse

Interfacing and Integration

Harris Healthcare is very good at helping us with our interoperability goals. In terms of working...

Feb 2020
 Helpful

 or  to see details.

Nurse

Technology

A lot of the new technology that has come out for QuadraMed CPR is great. Years ago, when the vendor...

Feb 2020
 Helpful

 or  to see details.

Nurse

Functionality and Upgrades

The underlying structures of QuadraMed CPR are wonderful and great. The user interface could use an...

Feb 2020
 Helpful

 or  to see details.

Nurse

Lessons Learned

QuadraMed CPR isn't part of our long-term plans. We are currently in procurement and wouldn't...

Feb 2020
 Helpful

 or  to see details.

Nurse

Relationship

Harris Healthcare has gotten a lot better over the last few years. I would lean towards saying that...

Feb 2020
 Helpful

 or  to see details.

Nurse

Other Observations & Comments

The upgrades for QuadraMed CPR have good documentation that is pretty clear. When dealing with one...

Feb 2020
 Helpful

 or  to see details.

Nurse

Functionality and Upgrades

QuadraMed CPR does what it does really well, but it doesn't do pharmacy inventory or blood-bank...

Feb 2020
 Helpful

 or  to see details.

Nurse

Relationship

Thankfully, we don't have to get the Harris Healthcare executives involved much, but when we do,...

Feb 2020
 Helpful

 or  to see details.

Nurse

Implementation and Training

Harris Healthcare could improve their training. However, the training is a two-way street, and our...

Feb 2020
 Helpful

 or  to see details.

Nurse

Functionality and Upgrades

The documentation is lacking in terms of getting some good data out of our system. There is a...

Feb 2020
 Helpful

 or  to see details.

VP/Other Executive

Service and Support

Harris Healthcare has been very present as we have worked on our next implementation. They do a lot...

Dec 2019
 Helpful

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VP/Other Executive

Relationship

Our relationship with Harris Healthcare has always been good. The main difference that we see with...

Dec 2019
 Helpful

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