QuadraMed CPR (Non-US) Comments

 

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Current Time Inside Cache Tag Helper: 9/23/2020 1:20:44 AM and Model.EvProductId = 47257

Commentary Summary

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Neither
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Negative
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User Commentary

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Nurse

Interfacing and Integration

Harris Healthcare is very good at helping us with our interoperability goals. In terms of working...

Feb 2020
 Helpful

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Nurse

Technology

A lot of the new technology that has come out for QuadraMed CPR is great. Years ago, when the vendor...

Feb 2020
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Nurse

Functionality and Upgrades

The underlying structures of QuadraMed CPR are wonderful and great. The user interface could use an...

Feb 2020
 Helpful

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Nurse

Lessons Learned

QuadraMed CPR isn't part of our long-term plans. We are currently in procurement and wouldn't...

Feb 2020
 Helpful

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Nurse

Relationship

Harris Healthcare has gotten a lot better over the last few years. I would lean towards saying that...

Feb 2020
 Helpful

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Nurse

Other Observations & Comments

The upgrades for QuadraMed CPR have good documentation that is pretty clear. When dealing with one...

Feb 2020
 Helpful

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Nurse

Functionality and Upgrades

QuadraMed CPR does what it does really well, but it doesn't do pharmacy inventory or blood-bank...

Feb 2020
 Helpful

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Nurse

Relationship

Thankfully, we don't have to get the Harris Healthcare executives involved much, but when we do,...

Feb 2020
 Helpful

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Nurse

Implementation and Training

Harris Healthcare could improve their training. However, the training is a two-way street, and our...

Feb 2020
 Helpful

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Nurse

Functionality and Upgrades

The documentation is lacking in terms of getting some good data out of our system. There is a...

Feb 2020
 Helpful

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VP/Other Executive

Service and Support

Harris Healthcare has been very present as we have worked on our next implementation. They do a lot...

Dec 2019
 Helpful

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VP/Other Executive

Relationship

Our relationship with Harris Healthcare has always been good. The main difference that we see with...

Dec 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

The only complaint I have with Harris Healthcare is that since they are mostly an American software...

Oct 2019
 Helpful

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Analyst/Coordinator

Relationship

Sometimes Harris Healthcare is very proactive; it just depends on the kind of issue that we report....

Oct 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

In terms of end-user usability, QuadraMed CPR is slightly above average. I think the system varies...

Oct 2019
 Helpful

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Analyst/Coordinator

Interfacing and Integration

QuadraMed CPR has helped us meet some of the interoperability requirements in our country. We need...

Oct 2019
 Helpful

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Analyst/Coordinator

Relationship

If there is any need that arises that requires involvement from high-level management to get things...

Oct 2019
 Helpful

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Director

Service and Support

We hadn't been impressed in the past, but we were recently pretty impressed with a QuadraMed team...

Jun 2019
 Helpful

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Director

ROI / Cost (care and feeding)

We pay QuadraMed a lot for support contracts and overtime. If we ask for an upgrade or a service,...

Jun 2019
 Helpful

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Director

Future Outlook

Our satisfaction with QuadraMed is going to get lower. Once we pick a new vendor that is not...

Jun 2019
 Helpful

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Director

Functionality and Upgrades

QuadraMed's tool is flexible. As an IT department, we can do whatever the physicians want. The...

May 2019
 Helpful

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Director

Functionality and Upgrades

We need to upgrade QuadraMed CPR to meet the newer technology, and that is costly sometimes. The...

May 2019
 Helpful

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Director

Service and Support

I have been working with QuadraMed for a long time, and I feel like it is easy to get support. As a...

May 2019
 Helpful

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Director

Other Observations & Comments

We have two types of support for QuadraMed CPR. We have a local team of experts. They do most of the...

May 2019
 Helpful

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CMIO

Functionality and Upgrades

We don't have all of the bells and whistles that QuadraMed offers. Their system is simple,...

May 2019
 Helpful

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CMIO

Other Observations & Comments

We are going to be using another vendor's product for scheduling operating rooms because QuadraMed's...

May 2019
 Helpful

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Manager

Other Observations & Comments

We will still be using QuadraMed CPR for a few years, but our hospital hasn't yet determined whether...

Nov 2018
 Helpful

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Manager

Service and Support

We have received good support from QuadraMed. We call them and get support because of our support...

Nov 2018
 Helpful

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Manager

Functionality and Upgrades

QuadraMed is concentrating on the US and UK markets, so they focus on meaningful use requirements...

Nov 2018
 Helpful

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Manager

Future Outlook

QuadraMed has incorporated a new system into QCPR with enhanced modules. It would enhance our...

Nov 2018
 Helpful

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Analyst/Coordinator

Interfacing and Integration

We are very happy with QuadraMed CPR. It is one of the few products on the market that is fully...

May 2018
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

QuadraMed specifically targets their US clients. We will occasionally have display problems because...

May 2018
 Helpful

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Director

Relationship

Our organization has been trying to get into the strategic realm with QuadraMed, but QuadraMed isn't...

Apr 2018
 Helpful

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Director

Functionality and Upgrades

QuadraMed's technology is outdated, and they haven't made enough progress to meet our needs.

Dec 2017
 Helpful

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