healthcare.ai Comments

 

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Current Time Inside Cache Tag Helper: 9/28/2020 7:04:14 PM and Model.EvProductId = 212670

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User Commentary

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VP/Other Executive

Service and Support

The amount of support it took Health Catalyst to get done what is done so far is beyond what is...

Sep 2020
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VP/Other Executive

Service and Support

Health Catalyst has had some turnover, so every time I start to work with someone on the reporting...

Sep 2020
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VP/Other Executive

Service and Support

I see an enterprise data warehouse being part of our long-term plans, and I also see analytics and...

Sep 2020
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VP/Other Executive

Functionality and Upgrades

The ability to ingest data was not as easy as we thought it would be. The repeated ingesting of new...

Sep 2020
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VP/Other Executive

Functionality and Upgrades

The solution doesn’t meet our needs right now because it has not been rapidly ingesting data streams...

Sep 2020
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VP/Other Executive

Service and Support

Health Catalyst was moderately proactive. They had to construct a team around the things we were...

Sep 2020
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VP/Other Executive

Relationship

The Health Catalyst executive team members have been attentive to us as a client, and they...

Sep 2020
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VP/Other Executive

Technology

We are very reliant on Health Catalyst to develop tools and push them to us. I haven’t seen...

Sep 2020
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CMIO

Functionality and Upgrades

Health Catalyst is the best vendor we have ever worked with. Having said that, their AI capabilities...

Sep 2020
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CMIO

Functionality and Upgrades

Health Catalyst has a tool called KPI, and it is an exploratory tool where we can explore our entire...

Sep 2020
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CMIO

Functionality and Upgrades

Healthcare institutions are pretty similar, and our interests are in improving outcomes. Having an...

Sep 2020
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Director

Lessons Learned

There is an underlying platform that needs to be enabled in order to make use of healthcare.ai. We...

Aug 2020
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Director

ROI / Cost (care and feeding)

The charges from Health Catalyst might be different from person to person or from organization to...

Aug 2020
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Director

Functionality and Upgrades

I think we are missing functionality in healthcare.ai. One thing we are missing is the data lineage....

Aug 2020
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Director

Lessons Learned

The vendor is doing very well. We are just working on a couple of models, and I feel they are...

Aug 2020
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Director

Lessons Learned

My advice to Health Catalyst is that they need to show the value of healthcare.ai in terms of ROI....

Aug 2020
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CMIO

Other Observations & Comments

We think Health Catalyst is a really great company. We struggle a little bit, but that is more with...

Jun 2020
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CMIO

Functionality and Upgrades

Health Catalyst's model is similar to another AI vendor's model. Health Catalyst develops something...

Jun 2020
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CMIO

Service and Support

Health Catalyst needs to work harder to provide a road map to their customers. The vendor doesn't...

Jun 2020
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CMIO

Service and Support

Health Catalyst's system solves a particular problem, but we want to use it to help with a few...

Jun 2020
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CMIO

Service and Support

Health Catalyst's fee structure is to get resources submitted for payment and then to efficiently...

Jun 2020
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Manager

ROI / Cost (care and feeding)

Health Catalyst does avoid charging for every little thing. They have been good partners and have...

Apr 2020
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Manager

Interfacing and Integration

The Health Catalyst product struggles with interoperability with other systems. The main challenge...

Apr 2020
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Manager

Functionality and Upgrades

Our most recent upgrade was pretty flawless. In terms of the product functionality meeting our...

Apr 2020
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Manager

Service and Support

Health Catalyst is pretty responsive in terms of phone and email support. We have very good contact...

Apr 2020
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Manager

ROI / Cost (care and feeding)

My rating for receiving our money's worth is probably middle of the road. We looked at other...

Apr 2020
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Manager

Relationship

There were several months where the platform really wasn't working well. Health Catalyst was pretty...

Apr 2020
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Director

Technology

Health Catalyst’s system is going to require some further enhancement. In about a year, the data is...

Aug 2019
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Manager

Functionality and Upgrades

A big differentiator of Health Catalyst is that they have really embraced the concept of the...

May 2019
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Manager

Relationship

Health Catalyst is a very transparent vendor, and we get the sense that they are seeking to...

May 2019
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Manager

Technology

Health Catalyst has a lot of room for improvement in terms of having more capabilities for real-time...

May 2019
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Manager

Implementation and Training

We wish we could have gotten more formal training from Health Catalyst to get our analysts up to...

May 2019
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Manager

Lessons Learned

We got the tool into our care processes pretty quickly and had some success. On a broad scale,...

May 2019
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Manager

Relationship

Our partnership with Health Catalyst has involved us working with them on solutions. I really...

May 2019
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VP/Other Executive

Relationship

Health Catalyst has a specific team for AI machine learning. They have one group that works with...

May 2019
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VP/Other Executive

Sales and Contracting

Health Catalyst needs to put their products and services into separate modules. I need to be able to...

May 2019
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VP/Other Executive

Future Outlook

Health Catalyst’s tool is not part of our long-term plans. We are converting to an enterprise...

May 2019
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VP/Other Executive

ROI / Cost (care and feeding)

We haven't had the tool long enough to determine whether we are getting our money's worth. We have...

May 2019
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Director

Relationship

Health Catalyst is learning to be more proactive. We bring ideas to Health Catalyst, and then Health...

May 2019
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Director

ROI / Cost (care and feeding)

There are always things that don't go as well as we thought they would. But by and large, we have...

May 2019
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Director

Service and Support

I find real value in working with a vendor who understands that AI tools can be effective in a...

May 2019
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Director

Lessons Learned

We developed a model with Health Catalyst. Our model had a pretty good positive predictive value,...

May 2019
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Director

Functionality and Upgrades

A direct result of applying our models was narrowing the field that we searched through to find...

May 2019
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Director

Lessons Learned

Figuring out what we wanted to do, making the changes to the new workflow, and putting in place the...

May 2019
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Director

Service and Support

Health Catalyst did several things to contribute to achieving our outcomes. First off, they brought...

May 2019
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Director

Relationship

Our first effort with Health Catalyst did eventually result in outcomes. The development of the...

May 2019
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Director

Functionality and Upgrades

Training doesn't seem to be a standard offering with AI products. Health Catalyst doesn't...

May 2019
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VP/Other Executive

Implementation and Training

Health Catalyst really understood the data, especially the data coming from the back end of our EMR....

May 2019
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VP/Other Executive

Lessons Learned

We could very easily get buried in the sheer volume of our work. Organizations need to figure out...

May 2019
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VP/Other Executive

Technology

Because we built the product with Health Catalyst to fit our organization, we have a bit of pride of...

May 2019
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VP/Other Executive

Other Observations & Comments

Health Catalyst's solution isn’t necessarily integrated, but we can get the information fed into our...

May 2019
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VP/Other Executive

Service and Support

We would absolutely buy Health Catalyst's solution again, and we have had a great working...

May 2019
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VP/Other Executive

Functionality and Upgrades

We were able to limit the number of calls that we were placing as well as increase the number of...

May 2019
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VP/Other Executive

Service and Support

Health Catalyst has stayed engaged, and whenever we have needed anything, they have certainly...

May 2019
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CIO

Win/Loss - Why they were selected (by current clients)

We feel like we have had a lot of successes. Trying to find BI people, reporting people, and...

May 2019
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CIO

ROI / Cost (care and feeding)

At this point, we don’t have any real ROI that I could put a hard-dollar cost to, but we know there...

May 2019
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