Healthcare.AI
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Ryan Pretnik
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User Commentary

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CIO

Functionality and Upgrades

We use Healthcare.AI's predictive modeling to take data from assessments, data from members, and...

Sep 2022
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VP/Other Executive

Functionality and Upgrades

We will use Healthcare.AI for some but not all of our AI needs. The biggest thing we will use in...

Aug 2022
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VP/Other Executive

Other Observations & Comments

Health Catalyst certainly does not nickel-and-dime, but they offer a very large lump sum for what we...

Aug 2022
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CMIO

Functionality and Upgrades

Healthcare.AI has nice functionality and is a good tool. I like the advanced analytics and...

Aug 2022
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CMIO

Other Observations & Comments

I am not sure where our partnership is going in the future just because of all the changes with AI...

Aug 2022
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VP/Other Executive

ROI / Cost (care and feeding)

Right out the gate, we were pretty successful in what we did with Health Catalyst. When we first...

Jul 2022
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VP/Other Executive

Future Outlook

Healthcare.AI has worked so well so far for us, so I can't imagine diverting from the system unless...

Jul 2022
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VP/Other Executive

Service and Support

Health Catalyst has taken time to explain things and work with us throughout the whole process. I...

Jul 2022
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Manager

Functionality and Upgrades

If we are looking to bring in new data sets, chances are that Health Catalyst has done a similar...

Jul 2022
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Manager

Technology

Health Catalyst is pretty transparent with a lot of their product offerings, and they solicit a lot...

Jul 2022
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Manager

Relationship

Health Catalyst is very reactive, but we are usually the ones surfacing problems that need to be...

Jul 2022
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Manager

Interfacing and Integration

There really isn't seamless integration between Healthcare.AI and a lot of other systems. We have...

Jul 2022
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Director

Relationship

We asked the vendor for support, and they did multiple projects for us to help drive our operational...

Jun 2022
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Director

ROI / Cost (care and feeding)

The vendor has more of a focus in the AI arena than some other broad vendors. It is easy for Health...

Jun 2022
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Director

Service and Support

The vendor could improve their support for driving operational engagement. It is one thing to...

Jun 2022
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Director

Lessons Learned

Healthcare.AI is probably not part of our long-term plans. I suspect that the work Health Catalyst...

May 2022
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Director

Functionality and Upgrades

The upgrades to the system have been fine. They haven’t affected any of the work that I have done....

May 2022
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Director

Functionality and Upgrades

Healthcare.AI is complicated, so users need to have expertise on their end.

May 2022
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Director

Relationship

The team that we worked with at Health Catalyst was great. They were easy to work with, built a...

May 2022
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Director

Relationship

I don’t understand what services Health Catalyst would have in the future. I am not sure what...

May 2022
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Director

Functionality and Upgrades

The vendor has made the product pretty easy to use. The product has a low-bar entry.

Apr 2022
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Director

Service and Support

The vendor is very responsive. I have direct access to an important person from the vendor.

Apr 2022
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Director

Interfacing and Integration

The vendor could be better at helping us pick the right problems to address with AI or at helping us...

Apr 2022
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Director

Functionality and Upgrades

We now have more experience with the product, and we know more about its limitations. When we first...

Apr 2022
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Director

Implementation and Training

Training people on the platform isn't really the vendor’s forte.

Apr 2022
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Director

Functionality and Upgrades

The vendor is usually a step ahead of us. The functionality has always kept pace with what we have...

Apr 2022
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VP/Other Executive

Future Outlook

We have been able to see improvements in our preparedness. We have looked at our staffing levels,...

Oct 2021
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VP/Other Executive

Functionality and Upgrades

healthcare.ai has worked well for us. When we are looking at what to do with analytics and...

Oct 2021
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

We were looking at some of the capabilities that existed across the industry. Our criteria were that...

Oct 2021
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VP/Other Executive

Functionality and Upgrades

Given the current pandemic, we wanted to look at everything that we had and go a little further than...

Oct 2021
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CMO

Relationship

I think the world of someone that we work with at Health Catalyst, and I am consistently impressed...

Oct 2021
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CMO

Functionality and Upgrades

Health Catalyst helped me understand that AI could allow for insights when an organization partners...

Oct 2021
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CMO

Functionality and Upgrades

In the past, we were using rates for things like mortality and readmission that had no benchmarking...

Oct 2021
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CMO

ROI / Cost (care and feeding)

With the product, we can have insights to make sound decisions for our organization and thousands of...

Oct 2021
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CMO

ROI / Cost (care and feeding)

We have a lot of diversity in our hospitals. Some hospitals were inadvertently punished by being...

Oct 2021
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CMO

Relationship

It is one thing to tee up a tool that shows where we are in an aggregate, but it is a different...

Oct 2021
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CMO

Relationship

There is consistent excellence in how Health Catalyst interacts with clients. Health Catalyst's...

Oct 2021
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CMO

Future Outlook

We expect that in several months, we will be able to have demonstrated measurable improvement that...

Oct 2021
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Director

Relationship

In my experience, Health Catalyst has helped us more than other vendors I have worked with, and I...

Oct 2021
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Director

Functionality and Upgrades

Health Catalyst can pull information from our data warehouse from the providers that have access to...

Oct 2021
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Director

Functionality and Upgrades

We rolled out our new Health Catalyst predictive model. We haven’t had it in place for that many...

Oct 2021
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Director

Functionality and Upgrades

Health Catalyst took the information that they wanted, and they helped us build the model. Part of...

Oct 2021
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Director

Other Observations & Comments

Anecdotally, our team members know we are selecting people that are at higher risk. We pull...

Oct 2021
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Director

Functionality and Upgrades

The Health Catalyst system is integrated and passes onto the clinical software system that we use....

Oct 2021
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Director

Relationship

Health Catalyst should just continue doing what they are doing. They are very responsive. They are...

Oct 2021
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CMIO

Service and Support

There were some delays in communication, but we agreed to communicate by email, so the lag was...

Oct 2021
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CMIO

Relationship

Working with Health Catalyst allowed us to jump over a lot of huge hurdles. The vendor put our data...

Oct 2021
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CMIO

Sales and Contracting

The vendor was spot on. They gave us what we asked for, and they didn't try to upsell us or...

Oct 2021
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Director

Win/Loss - Why they were selected (by current clients)

When we initially engaged with Health Catalyst, we weren't looking for AI, but we developed an...

Oct 2021
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Director

Implementation and Training

If I were the vendor, I would probably create an implementation team to jump-start AI in...

Oct 2021
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(0)
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Director

Functionality and Upgrades

Health Catalyst doesn't promise something if they can't do it. For a data scientist, the system's...

Oct 2021
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Director

Interfacing and Integration

In terms of our integration and interoperability goals, we are starting to talk about closed-loop...

Oct 2021
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Director

Other Observations & Comments

I am really interested in the deep learning of AI work. I want Health Catalyst to look at where AI...

Oct 2021
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Director

ROI / Cost (care and feeding)

Because of healthcare.ai, we could unplug a component that we had that was costing us a lot of money...

Oct 2021
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Director

ROI / Cost (care and feeding)

Health Catalyst did a lot of the heavy lifting in terms of the data science work. My programmers and...

Oct 2021
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Director

Lessons Learned

We really accelerated the process of using healthcare.ai when I hired a true data scientist who knew...

Oct 2021
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(0)
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Director

Lessons Learned

Something that health systems find daunting is that AI seems really big. Our implementation of AI...

Oct 2021
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Director

ROI / Cost (care and feeding)

With Health Catalyst and healthcare.ai, we have reduced the number of certain readmissions, and that...

Oct 2021
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Director

Functionality and Upgrades

We are using the processes that are in healthcare.ai and the R packages that were developed by...

Oct 2021
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Director

Service and Support

Along the way, we have been working very closely with the Health Catalyst data science team. The...

Oct 2021
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Director

Relationship

I would tell others that healthcare.ai is not the prepackaged data robot that they might get from...

Oct 2021
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