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Healthcare AI 2022: Proven Outcomes with Data Science Solutions
Healthcare AI 2022:
Proven Outcomes with Data Science Solutions
March 2022
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User Commentary

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Director

Functionality and Upgrades

There have been positive enhancements in the last year. The product has been moving in the right direction....

Jan 2023
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Manager

Technology

Health Catalyst has given us good features in the system. Healthcare.AI is more user friendly than...

Dec 2022
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Manager

Other Observations & Comments

Users' ability to get outcomes from the solution depends on the users' knowledge. Some organizations...

Dec 2022
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Manager

Service and Support

Health Catalyst has very good customer service. When we ask their people a question, they respond to...

Dec 2022
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Manager

Implementation and Training

We did the vendor's initial training for the solution, but the vendor doesn't provide ongoing...

Dec 2022
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Manager

Other Observations & Comments

The solution does everything that the vendor told us it would do, but sometimes, the system is...

Dec 2022
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Manager

Interfacing and Integration

The solution can be flexible in terms of adding to the existing BI tool that we use. The data that...

Dec 2022
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Manager

Relationship

Even high-level individuals at Health Catalyst seem to be involved and communicative about the...

Dec 2022
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Manager

ROI / Cost

Healthcare.AI accomplishes something that I don't feel like building, but the product offers...

Dec 2022
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Manager

Implementation and Training

The training from Health Catalyst is fine. The expertise they have is fantastic, but the complexity...

Dec 2022
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Manager

Functionality and Upgrades

If someone is an advanced user and has a background in statistics, Healthcare.AI is easy to use. If...

Dec 2022
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CIO

Functionality and Upgrades

We use Healthcare.AI's predictive modeling to take data from assessments, data from members, and...

Sep 2022
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VP/Other Executive

Functionality and Upgrades

We will use Healthcare.AI for some but not all of our AI needs. The biggest thing we will use in...

Aug 2022
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VP/Other Executive

Other Observations & Comments

Health Catalyst certainly does not nickel-and-dime, but they offer a very large lump sum for what we...

Aug 2022
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CMIO

Functionality and Upgrades

Healthcare.AI has nice functionality and is a good tool. I like the advanced analytics and...

Aug 2022
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CMIO

Other Observations & Comments

I am not sure where our partnership is going in the future just because of all the changes with AI...

Aug 2022
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VP/Other Executive

ROI / Cost

Right out the gate, we were pretty successful in what we did with Health Catalyst. When we first...

Jul 2022
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VP/Other Executive

Future Outlook

Healthcare.AI has worked so well so far for us, so I can't imagine diverting from the system unless...

Jul 2022
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VP/Other Executive

Service and Support

Health Catalyst has taken time to explain things and work with us throughout the whole process. I...

Jul 2022
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Manager

Functionality and Upgrades

If we are looking to bring in new data sets, chances are that Health Catalyst has done a similar...

Jul 2022
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Manager

Technology

Health Catalyst is pretty transparent with a lot of their product offerings, and they solicit a lot...

Jul 2022
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Manager

Relationship

Health Catalyst is very reactive, but we are usually the ones surfacing problems that need to be...

Jul 2022
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(0)
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Manager

Interfacing and Integration

There really isn't seamless integration between Healthcare.AI and a lot of other systems. We have...

Jul 2022
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(0)
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Director

Relationship

We asked the vendor for support, and they did multiple projects for us to help drive our operational...

Jun 2022
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Director

ROI / Cost

The vendor has more of a focus in the AI arena than some other broad vendors. It is easy for Health...

Jun 2022
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Director

Service and Support

The vendor could improve their support for driving operational engagement. It is one thing to...

Jun 2022
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(0)
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Director

Lessons Learned

Healthcare.AI is probably not part of our long-term plans. I suspect that the work Health Catalyst...

May 2022
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Director

Functionality and Upgrades

The upgrades to the system have been fine. They haven’t affected any of the work that I have done....

May 2022
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Director

Functionality and Upgrades

Healthcare.AI is complicated, so users need to have expertise on their end.

May 2022
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(0)
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Director

Relationship

The team that we worked with at Health Catalyst was great. They were easy to work with, built a...

May 2022
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(0)
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Director

Relationship

I don’t understand what services Health Catalyst would have in the future. I am not sure what...

May 2022
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(0)
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Director

Functionality and Upgrades

The vendor has made the product pretty easy to use. The product has a low-bar entry.

Apr 2022
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(0)
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Director

Service and Support

The vendor is very responsive. I have direct access to an important person from the vendor.

Apr 2022
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(0)
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Director

Interfacing and Integration

The vendor could be better at helping us pick the right problems to address with AI or at helping us...

Apr 2022
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(0)
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Director

Functionality and Upgrades

We now have more experience with the product, and we know more about its limitations. When we first...

Apr 2022
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Director

Implementation and Training

Training people on the platform isn't really the vendor’s forte.

Apr 2022
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(0)
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Director

Functionality and Upgrades

The vendor is usually a step ahead of us. The functionality has always kept pace with what we have...

Apr 2022
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