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Twistle by Health Catalyst Commentary
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Adam Cherrington
VP of Engagement
KLAS VP of Engagement - Adam Cherrington
 
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Featured  Reports

Patient Engagement Ecosystem 2023: An Update on Vendor-Reported Capabilities
Patient Engagement Ecosystem 2023:
An Update on Vendor-Reported Capabilities
July 2023
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Patient Communications Landscape 2022: Leveraging Communication Tools to Drive Outcomes
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Patient Perspectives on Patient Engagement Technology 2022: Identifying Opportunities to Align Patient, Organization, and Vendor Priorities
View Report

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User Commentary

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VP/Other Executive

Product

The way Health Catalyst’s billing works is we have a certain number of years, and each year, they...

Jul 2024
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VP/Other Executive

Operations

We generated some training documentation, and Twistle is the conduit for that training to get to the...

Jul 2024
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VP/Other Executive

Loyalty, Product

A lot of patient engagement tools have things like Google Translate, and we have seen ones where it...

Jul 2024
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VP/Other Executive

Loyalty, Product

We are working on integrating Twistle through APIs into our patient management application, but when...

Jul 2024
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Director

Product

We utilize Twistle with our orthopedic patient population. We have patients who come from out of...

Mar 2024
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Director

Product, Value

The outcome I have seen using Twistle is that it helps patients find the information they need. The...

Mar 2024
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Director

Relationship

Health Catalyst has been a great company to work with. I feel like they can fix my problems as they...

Mar 2024
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VP/Other Executive

Relationship, Product

Health Catalyst has really tried to work with us and accommodate our program's unique needs. The...

Jan 2024
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VP/Other Executive

Relationship

We have had a good partnership with Health Catalyst, and the customer service around our unique...

Jan 2024
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Related Reports
Performance
KLAS article icon
Patient Communications Landscape 2022
30 June 22    |   Adam Cherrington and Dan Czech
As patients’ expectations have evolved and provider organizations’ technology has matured, the need for quick, easy, ongoing patient/provider communication has become even more prevalent. It is often no longer sufficient to merely push communications to patients (e.g., appointment reminders). This study examines and defines the current landscape of patient communications solutions—including how they are used; how easy they are to set up, customize, and use on an ongoing basis; and what outcomes they are helping organizations to achieve.
Perception
KLAS article icon
Patient Perspectives on Patient Engagement Technology 2022
26 May 22    |   Adam Cherrington and Dan Czech
The pandemic has emphasized the need for healthcare organizations to better accommodate patients’ needs and decrease barriers to effective care. However, patients are frequently absent from discussions around healthcare information technology (HIT). In KLAS’ previous report on the patient perspective , we discovered a lack of alignment between patients’ engagement technology priorities and those of provider organizations and vendors. Since then, KLAS has sought to gain a deeper understanding of what is needed from vendors and providers to drive greater alignment with patients. This report seeks to highlight the patient voice and is one of many KLAS initiatives aimed at more deeply understanding and measuring the patient perspective on HIT.



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