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HSi HIT Staffing Commentary
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Subject Expert
Mitch Morris
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Health Systems Informatics is not getting us very qualified candidates, so I’m not using them as...
HSi is much better to work with overall compared to some other firms, and we have good relationships...
Overall, I would say that the firm meets expectations, but there have been a lot of failures. The...
We have had some good consultants on the clinical side that I have really liked, but we have also...
HSi has really solid individual contributors, but they aren't really a player in the partnership...
HSi has been really hands-off. If I say something, they might respond, but I have to say the same...
Commentary Summary
Comment Type Breakout