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HealthcareSource Quality Talent Suite Comments
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KLAS Research Director - Tanya Egbert
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Tanya Egbert

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tanya.egbert@klasresearch.com

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User Commentary

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Manager

I wish that HealthcareSource Talent Management were cheaper, but I think that most people wish that...

Apr 2021
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Manager

When the vendor has updates or enhancements for HealthcareSource's talent management system, I would...

Apr 2021
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Manager

I have been very pleased with HealthcareSource's help desk. The vendor's support people are always...

Apr 2021
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Manager

HealthcareSource Talent Management lacks a little bit of the functionality that I would like. The...

Apr 2021
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Manager

HealthcareSource has started putting some new things into place that have been helpful. The vendor...

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Manager

I have been looking at other platforms to see whether I could get more functionality for the price....

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Manager

It has been a while since I have had any training. HealthcareSource does webinars, but they aren't...

Apr 2021
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Manager

HealthcareSource Talent Management is pretty reliable. There have only been a couple of times when...

Apr 2021
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Manager

HealthcareSource recently instituted an enhancement-suggestion form, so they are openly asking...

Apr 2021
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Manager

The way that HealthcareSource Talent Management does onboarding is really good and pretty seamless....

Apr 2021
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Manager

HealthcareSource does integrate the system with Indeed.com for free. It would be nice if there were...

Apr 2021
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CPO/CHRO

I am very likely to recommend HealthcareSource's system. It is an excellent tool, and it is...

Mar 2021
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CPO/CHRO

HealthcareSource certainly delivers new technology. They have done that to my satisfaction. I might...

Mar 2021
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CPO/CHRO

We will consider another vendor's tool in the future, but I don't know how interested I am in...

Mar 2021
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VP/Other Executive

My biggest need for improvement would be to add SSO functionality. I have to sign in differently for...

Mar 2021
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VP/Other Executive

From a performance management perspective, the system has some nuances. But the products we have...

Mar 2021
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VP/Other Executive

When customers start adding integrations in the background, things get a little crazy. Position...

Mar 2021
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VP/Other Executive

I would buy the system again, but I would look for products that integrate well. The system doesn't...

Mar 2021
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VP/Other Executive

HealthcareSource avoids nickel-and-diming. For the most part, the cost is reasonable. The percentage...

Mar 2021
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VP/Other Executive

I have a relationship with our previous account manager. That person is doing some things regarding...

Mar 2021
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VP/Other Executive

HealthcareSource's support is better than it used to be. I think HealthcareSource got more staff and...

Mar 2021
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Analyst/Coordinator

I like that I can go into HealthcareSource Talent Management and look at appraisals. I can mimic...

Mar 2021
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Analyst/Coordinator

I wish the module for job descriptions in HealthcareSource Talent Management were more robust. Right...

Mar 2021
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Manager

HealthcareSource will change tax forms for us without cost, but we only get so many forms in our...

Mar 2021
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Manager

We developed processes and procedures based on what the solution could do for us. Then, v.11 came...

Mar 2021
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Manager

Our first year with the solution was really rough. We had to complain a lot before we got the...

Mar 2021
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Manager

HealthcareSource Talent Management is great because it manages all of our tasks in one area. The...

Mar 2021
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VP/Other Executive

We have had some changes to our contracts and accounts. Our contact person with the vendor needs to...

Mar 2021
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VP/Other Executive

We receive good responses from the vendor's people on the performance manager side when we are...

Mar 2021
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VP/Other Executive

HealthcareSource is adequate right now, but they really need to start making enhancements for some...

Mar 2021
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VP/Other Executive

The solution's talent acquisition side needs to be more current. When people go into the system to...

Mar 2021
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VP/Other Executive

The solution has lots of reporting options in the dashboard, and all of the vendor's analysts are...

Mar 2021
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VP/Other Executive

The solution is pretty easy to use. We are moving pretty fast, and we don't always get a chance to...

Mar 2021
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VP/Other Executive

A few times in the last few years, we have had some problems with the system's downtime. We have...

Mar 2021
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Analyst/Coordinator

The product will no longer be part of our long-term plans. It is being phased out. The vendor does...

Mar 2021
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Analyst/Coordinator

The vendor doesn’t nickel-and-dime as long as something isn’t difficult to accomplish, but once we...

Mar 2021
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Analyst/Coordinator

The system does what we purchased it to do, and it has served its purpose, but there are some things...

Mar 2021
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Analyst/Coordinator

NetLearning Management System could use some major improvements. From an end-user standpoint, we use...

Feb 2021
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Analyst/Coordinator

There are positives to NetLearning Management System. For instance, the vendor already has course...

Feb 2021
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Analyst/Coordinator

The executives at HealthcareSource do the best that they can. The vendor is going through some...

Feb 2021
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Analyst/Coordinator

HealthcareSource is very good with their product, and they are always improving it. They have a lot...

Feb 2021
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Analyst/Coordinator

We have been with HealthcareSource for a long time. We have really gotten to know their people. We...

Feb 2021
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Manager

HealthcareSource relies upon a third-party vendor for content, so we have to utilize a third-party...

Dec 2020
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Manager

The system isn't really user friendly. It requires a lot of clicks on the administrator side to...

Dec 2020
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Manager

If people were looking to move from a paper process to an electronic process as a first step,...

Dec 2020
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Director

HealthcareSource Talent Management is not part of our long-term plans. We are actually working on...

Oct 2020
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Analyst/Coordinator

Only one thing happened related to the COVID-19 situation. I don’t know exactly where the issue...

Aug 2020
(0)
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Analyst/Coordinator

HealthcareSource uses the standard process that most of the industry uses when it comes to...

Aug 2020
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Analyst/Coordinator

Once we go over the allotted amounts of training hours or support hours, HealthcareSource does...

Aug 2020
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Analyst/Coordinator

We like the system a lot. The functionally is very user friendly. I see the mini upgrades almost...

Aug 2020
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Analyst/Coordinator

There was a glitch in the reporting. When the employees signed up on the evaluation, it didn’t...

Aug 2020
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Analyst/Coordinator

I know that NetLearning Management System works well. I don't have a lot of day-to-day interactions...

Aug 2020
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Analyst/Coordinator

For training, we like to do a Zoom call or a Webex, and HealthcareSource is very willing to set...

Aug 2020
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Analyst/Coordinator

The integration isn't perfect, but it is really good. Sometimes we have issues. Most of the time,...

Aug 2020
(0)
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Analyst/Coordinator

HealthcareSource tries to add enhancements to the product that people have asked for. There is a...

Aug 2020
(0)
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Analyst/Coordinator

We have made a lot of changes, and we have asked a lot of HealthcareSource, and sometimes we have...

Aug 2020
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Analyst/Coordinator

The vendor is pretty good about offering proactive service for the product. I think the quality of...

Aug 2020
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Analyst/Coordinator

We had someone we could escalate our issues to. The person took a different position, and I am not...

Aug 2020
(0)
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Analyst/Coordinator

HealthcareSource has helped us a lot with integration. We used to have to manually enter information...

Jul 2020
(0)
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Analyst/Coordinator

The vendor needs to test the system more before releasing updates. Often, we find issues and have to...

Jul 2020
(0)
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Analyst/Coordinator

There is no elitist feeling from the executives at all. I could email them or call them if I wanted...

Jul 2020
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Analyst/Coordinator

HealthcareSource is really good about having biweekly meetings with us. Between those meetings, the...

Jul 2020
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Analyst/Coordinator

HealthcareSource is very good at keeping their promises. If they aren’t sure whether they can do...

Jul 2020
(0)
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Analyst/Coordinator

In the past, the vendor didn’t charge us for every single thing, but now they charge us every time...

Jul 2020
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