Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-801-226-5120.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Talent Management on your dashboard or bookmark under

(Your Products / Your Organization's Products)


HealthcareSource Quality Talent Suite Comments
Filtered view: All

KLAS Research Director - Tanya Egbert
Subject Expert

Tanya Egbert

Research Director

tanya.egbert@klasresearch.com

801-404-5422

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Talent Management on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Analyst/Coordinator

The product doesn't play well in the sandbox with other things. The product is good, but it is not...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The job description process is so cumbersome. It isn't user friendly. The vendor finally came out...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor's help folks are very good. They are very timely with responding. They put information...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The platform is easy to use and navigate. The vendor really listens to what we have to say when we...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We use Performance Manager for our evaluations. It is a nice product. We can go back and see our...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The number one thing that I like most about HealthcareSource is that they are really easy to work...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

With HealthcareSource Talent Management, we wanted to save time and increase productivity because...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Every year, we get a certain amount of support from HealthcareSource, but when we go beyond that or...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

HealthcareSource gets feedback from users and always adopts all of the suggestions. They make many...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Right now, we do our payroll with another vendor's system, and we are unable to be cloud based using...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor has been very transparent with their charges. I haven't had any concerns with those.

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I like the solution's candidate spacing. It is now much easier to get candidates to apply to our...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I work directly with the back-office part of the solution to provide support to our users. I like...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we were going through the implementation process, we thought that integrating with a certain...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We only learned about the option to add Indeed Apply to the system when I asked the vendor how we...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

HealthcareSource does webinars every now and then, and that is okay because it gives us different...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I really like the ease of use for HealthcareSource Talent Management. We have many tools with this...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

HealthcareSource does a great job with training us. They show us tools and ways to use the system....

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We have an issue that the vendor is currently working on that will either require a system fix or a...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

As far as our long-term plans go, we are not staying with HealthcareSource's system. For financial...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

When we purchased HealthcareSource's system, the vendor wasn't able to deliver on the design of the...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor's training process is to post a blog; they don’t tell us what is really going on. I would...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

When we bought the system, our constraints were primarily financial. We couldn’t afford to go to the...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

HealthcareSource is working hard on their customer service. They are listening and trying to get us...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

HealthcareSource’s architecture is the main drawback. Some of the structural aspects are clunky. The...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor has added some new features. For example, they focused on recruitment, but that really...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

HealthcareSource has a technical glitch on their side that needs to be fixed. The glitch happened...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are using the solution hospital-wide for our compliance lessons and tracking certifications. Each...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

A more consistent process would be better. There are 20 different ways to do things. Some of the...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had one-on-one training and got on the same page. The vendor was fabulous with that. The customer...

Jul 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The HealthcareSource position manager system is really very strong, and there is an assessment tool...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

HealthcareSource is willing to reach out. They are pretty active and make themselves available. Our...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Moving from an enterprise system to this solution was great for us, but our implementation was a...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

If a user has an older system, then almost anything that they do to upgrade it will be an...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our recruiters participated in a user help group as they were getting more acclimated to the...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

HealthcareSource doesn't really charge us for anything. They occasionally let us know about other...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I sit down with our recruiters on an annual basis to talk about how the system is working. I am...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I like HealthcareSource's support. The support people are very quick.

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The recruitment marketing module could be improved. It should be part of the position manager...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I wish that HealthcareSource Talent Management were cheaper, but I think that most people wish that...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When the vendor has updates or enhancements for HealthcareSource's talent management system, I would...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have been very pleased with HealthcareSource's help desk. The vendor's support people are always...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

HealthcareSource Talent Management lacks a little bit of the functionality that I would like. The...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

HealthcareSource has started putting some new things into place that have been helpful. The vendor...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have been looking at other platforms to see whether I could get more functionality for the price....

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

It has been a while since I have had any training. HealthcareSource does webinars, but they aren't...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

HealthcareSource Talent Management is pretty reliable. There have only been a couple of times when...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

HealthcareSource recently instituted an enhancement-suggestion form, so they are openly asking...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The way that HealthcareSource Talent Management does onboarding is really good and pretty seamless....

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

HealthcareSource does integrate the system with Indeed.com for free. It would be nice if there were...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CPO/CHRO

I am very likely to recommend HealthcareSource's system. It is an excellent tool, and it is...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CPO/CHRO

HealthcareSource certainly delivers new technology. They have done that to my satisfaction. I might...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

CPO/CHRO

We will consider another vendor's tool in the future, but I don't know how interested I am in...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

My biggest need for improvement would be to add SSO functionality. I have to sign in differently for...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

From a performance management perspective, the system has some nuances. But the products we have...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

When customers start adding integrations in the background, things get a little crazy. Position...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I would buy the system again, but I would look for products that integrate well. The system doesn't...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

HealthcareSource avoids nickel-and-diming. For the most part, the cost is reasonable. The percentage...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

I have a relationship with our previous account manager. That person is doing some things regarding...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

HealthcareSource's support is better than it used to be. I think HealthcareSource got more staff and...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I like that I can go into HealthcareSource Talent Management and look at appraisals. I can mimic...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I wish the module for job descriptions in HealthcareSource Talent Management were more robust. Right...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

HealthcareSource will change tax forms for us without cost, but we only get so many forms in our...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We developed processes and procedures based on what the solution could do for us. Then, v.11 came...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our first year with the solution was really rough. We had to complain a lot before we got the...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

HealthcareSource Talent Management is great because it manages all of our tasks in one area. The...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We have had some changes to our contracts and accounts. Our contact person with the vendor needs to...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We receive good responses from the vendor's people on the performance manager side when we are...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

HealthcareSource is adequate right now, but they really need to start making enhancements for some...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The solution's talent acquisition side needs to be more current. When people go into the system to...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The solution has lots of reporting options in the dashboard, and all of the vendor's analysts are...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The solution is pretty easy to use. We are moving pretty fast, and we don't always get a chance to...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

A few times in the last few years, we have had some problems with the system's downtime. We have...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The product will no longer be part of our long-term plans. It is being phased out. The vendor does...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor doesn’t nickel-and-dime as long as something isn’t difficult to accomplish, but once we...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The system does what we purchased it to do, and it has served its purpose, but there are some things...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

NetLearning Management System could use some major improvements. From an end-user standpoint, we use...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There are positives to NetLearning Management System. For instance, the vendor already has course...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The executives at HealthcareSource do the best that they can. The vendor is going through some...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

HealthcareSource is very good with their product, and they are always improving it. They have a lot...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We have been with HealthcareSource for a long time. We have really gotten to know their people. We...

Feb 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

HealthcareSource relies upon a third-party vendor for content, so we have to utilize a third-party...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system isn't really user friendly. It requires a lot of clicks on the administrator side to...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

If people were looking to move from a paper process to an electronic process as a first step,...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

HealthcareSource Talent Management is not part of our long-term plans. We are actually working on...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Only one thing happened related to the COVID-19 situation. I don’t know exactly where the issue...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

HealthcareSource uses the standard process that most of the industry uses when it comes to...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Once we go over the allotted amounts of training hours or support hours, HealthcareSource does...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We like the system a lot. The functionally is very user friendly. I see the mini upgrades almost...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

There was a glitch in the reporting. When the employees signed up on the evaluation, it didn’t...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I know that NetLearning Management System works well. I don't have a lot of day-to-day interactions...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

For training, we like to do a Zoom call or a Webex, and HealthcareSource is very willing to set...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The integration isn't perfect, but it is really good. Sometimes we have issues. Most of the time,...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

HealthcareSource tries to add enhancements to the product that people have asked for. There is a...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We have made a lot of changes, and we have asked a lot of HealthcareSource, and sometimes we have...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The vendor is pretty good about offering proactive service for the product. I think the quality of...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We had someone we could escalate our issues to. The person took a different position, and I am not...

Aug 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF