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HealthcareSource Quality Talent Suite
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Tanya Egbert
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KLAS Research Director - Tanya Egbert
 
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User Commentary

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Analyst/Coordinator

The product is pretty good. I like the flexibility with forms and scheduling. We get our reviews...

Aug 2021
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Analyst/Coordinator

The vendor charges according to our contract, but our contract is way more expensive than what our...

Aug 2021
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Analyst/Coordinator

HealthcareSource did a really good job with the implementation. When we first implemented the...

Aug 2021
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Analyst/Coordinator

Sometimes when I am reading about a coming upgrade, I think that it is going to be great, but when...

Aug 2021
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Analyst/Coordinator

We have both multiple tools, and the vendor told us that we could use single sign-on for all the...

Aug 2021
||
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Analyst/Coordinator

Some end users don't use the system enough to remember what they need to do. Some only use the...

Aug 2021
||
(0)
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Analyst/Coordinator

HealthcareSource sends out updates whenever there is an update that we can do. We have to go into...

Aug 2021
||
(0)
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Analyst/Coordinator

I have spoken to one of the higher-ups at HealthcareSource before. They are all helpful when we need...

Aug 2021
||
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Analyst/Coordinator

The system is pretty expensive, and our leadership may be looking to find something we can get for a...

Aug 2021
||
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Analyst/Coordinator

I like having access to people who help me so quickly when I have a question. The vendor has really...

Aug 2021
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Analyst/Coordinator

The vendor’s customer service is outstanding, wonderful, and excellent. The customer service people...

Aug 2021
||
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Analyst/Coordinator

I am satisfied with the training. We had training when we first started, and the vendor also does...

Aug 2021
||
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Analyst/Coordinator

HealthcareSource Talent Management integrates well with our third-party product.

Aug 2021
||
(0)
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Analyst/Coordinator

The product is very user friendly. We are totally satisfied. The outcomes that we have achieved with...

Aug 2021
||
(0)
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Analyst/Coordinator

The product doesn't play well in the sandbox with other things. The product is good, but it is not...

Jul 2021
||
(0)
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Analyst/Coordinator

The job description process is so cumbersome. It isn't user friendly. The vendor finally came out...

Jul 2021
||
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Analyst/Coordinator

The vendor's help folks are very good. They are very timely with responding. They put information...

Jul 2021
||
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Analyst/Coordinator

The platform is easy to use and navigate. The vendor really listens to what we have to say when we...

Jul 2021
||
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Analyst/Coordinator

We use Performance Manager for our evaluations. It is a nice product. We can go back and see our...

Jul 2021
||
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Analyst/Coordinator

The number one thing that I like most about HealthcareSource is that they are really easy to work...

Jul 2021
||
(0)
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Analyst/Coordinator

With HealthcareSource Talent Management, we wanted to save time and increase productivity because...

Jul 2021
||
(0)
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Analyst/Coordinator

Every year, we get a certain amount of support from HealthcareSource, but when we go beyond that or...

Jul 2021
||
(0)
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Analyst/Coordinator

HealthcareSource gets feedback from users and always adopts all of the suggestions. They make many...

Jul 2021
||
(0)
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Director

Right now, we do our payroll with another vendor's system, and we are unable to be cloud based using...

Jul 2021
||
(0)
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Director

The vendor has been very transparent with their charges. I haven't had any concerns with those.

Jul 2021
||
(0)
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Director

I like the solution's candidate spacing. It is now much easier to get candidates to apply to our...

Jul 2021
||
(0)
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Director

I work directly with the back-office part of the solution to provide support to our users. I like...

Jul 2021
||
(0)
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Director

When we were going through the implementation process, we thought that integrating with a certain...

Jul 2021
||
(0)
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Director

We only learned about the option to add Indeed Apply to the system when I asked the vendor how we...

Jul 2021
||
(0)
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Manager

HealthcareSource does webinars every now and then, and that is okay because it gives us different...

Jul 2021
||
(0)
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Analyst/Coordinator

I really like the ease of use for HealthcareSource Talent Management. We have many tools with this...

Jul 2021
||
(0)
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Analyst/Coordinator

HealthcareSource does a great job with training us. They show us tools and ways to use the system....

Jul 2021
||
(0)
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Analyst/Coordinator

We have an issue that the vendor is currently working on that will either require a system fix or a...

Jul 2021
||
(0)
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Analyst/Coordinator

As far as our long-term plans go, we are not staying with HealthcareSource's system. For financial...

Jul 2021
||
(0)
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Analyst/Coordinator

When we purchased HealthcareSource's system, the vendor wasn't able to deliver on the design of the...

Jul 2021
||
(0)
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Analyst/Coordinator

The vendor's training process is to post a blog; they don’t tell us what is really going on. I would...

Jul 2021
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Analyst/Coordinator

When we bought the system, our constraints were primarily financial. We couldn’t afford to go to the...

Jul 2021
||
(0)
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Analyst/Coordinator

HealthcareSource is working hard on their customer service. They are listening and trying to get us...

Jul 2021
||
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Analyst/Coordinator

HealthcareSource’s architecture is the main drawback. Some of the structural aspects are clunky. The...

Jul 2021
||
(0)
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Analyst/Coordinator

The vendor has added some new features. For example, they focused on recruitment, but that really...

Jul 2021
||
(0)
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Analyst/Coordinator

HealthcareSource has a technical glitch on their side that needs to be fixed. The glitch happened...

Jul 2021
||
(0)
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Manager

We are using the solution hospital-wide for our compliance lessons and tracking certifications. Each...

Jul 2021
||
(0)
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Manager

A more consistent process would be better. There are 20 different ways to do things. Some of the...

Jul 2021
||
(0)
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Manager

We had one-on-one training and got on the same page. The vendor was fabulous with that. The customer...

Jul 2021
||
(0)
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Director

The HealthcareSource position manager system is really very strong, and there is an assessment tool...

Jun 2021
||
(0)
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Director

HealthcareSource is willing to reach out. They are pretty active and make themselves available. Our...

Jun 2021
||
(0)
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Director

Moving from an enterprise system to this solution was great for us, but our implementation was a...

May 2021
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(0)
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Director

If a user has an older system, then almost anything that they do to upgrade it will be an...

May 2021
||
(0)
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Director

Our recruiters participated in a user help group as they were getting more acclimated to the...

May 2021
||
(0)
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Director

HealthcareSource doesn't really charge us for anything. They occasionally let us know about other...

May 2021
||
(0)
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Director

I sit down with our recruiters on an annual basis to talk about how the system is working. I am...

May 2021
||
(0)
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Manager

I like HealthcareSource's support. The support people are very quick.

May 2021
||
(0)
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Manager

The recruitment marketing module could be improved. It should be part of the position manager...

May 2021
||
(0)
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Manager

I wish that HealthcareSource Talent Management were cheaper, but I think that most people wish that...

Apr 2021
||
(0)
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Manager

When the vendor has updates or enhancements for HealthcareSource's talent management system, I would...

Apr 2021
||
(0)
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Manager

I have been very pleased with HealthcareSource's help desk. The vendor's support people are always...

Apr 2021
||
(0)
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Manager

HealthcareSource Talent Management lacks a little bit of the functionality that I would like. The...

Apr 2021
||
(0)
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Manager

HealthcareSource has started putting some new things into place that have been helpful. The vendor...

Apr 2021
||
(0)
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Manager

I have been looking at other platforms to see whether I could get more functionality for the price....

Apr 2021
||
(0)
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Manager

It has been a while since I have had any training. HealthcareSource does webinars, but they aren't...

Apr 2021
||
(0)
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Manager

HealthcareSource Talent Management is pretty reliable. There have only been a couple of times when...

Apr 2021
||
(0)
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Manager

HealthcareSource recently instituted an enhancement-suggestion form, so they are openly asking...

Apr 2021
||
(0)
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Manager

The way that HealthcareSource Talent Management does onboarding is really good and pretty seamless....

Apr 2021
||
(0)
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Manager

HealthcareSource does integrate the system with Indeed.com for free. It would be nice if there were...

Apr 2021
||
(0)
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CPO/CHRO

I am very likely to recommend HealthcareSource's system. It is an excellent tool, and it is...

Mar 2021
||
(0)
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CPO/CHRO

HealthcareSource certainly delivers new technology. They have done that to my satisfaction. I might...

Mar 2021
||
(0)
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CPO/CHRO

We will consider another vendor's tool in the future, but I don't know how interested I am in...

Mar 2021
||
(0)
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VP/Other Executive

My biggest need for improvement would be to add SSO functionality. I have to sign in differently for...

Mar 2021
||
(0)
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VP/Other Executive

From a performance management perspective, the system has some nuances. But the products we have...

Mar 2021
||
(0)
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VP/Other Executive

When customers start adding integrations in the background, things get a little crazy. Position...

Mar 2021
||
(0)
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VP/Other Executive

I would buy the system again, but I would look for products that integrate well. The system doesn't...

Mar 2021
||
(0)
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VP/Other Executive

HealthcareSource avoids nickel-and-diming. For the most part, the cost is reasonable. The percentage...

Mar 2021
||
(0)
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VP/Other Executive

I have a relationship with our previous account manager. That person is doing some things regarding...

Mar 2021
||
(0)
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VP/Other Executive

HealthcareSource's support is better than it used to be. I think HealthcareSource got more staff and...

Mar 2021
||
(0)
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Analyst/Coordinator

I like that I can go into HealthcareSource Talent Management and look at appraisals. I can mimic...

Mar 2021
||
(0)
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Analyst/Coordinator

I wish the module for job descriptions in HealthcareSource Talent Management were more robust. Right...

Mar 2021
||
(0)
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Manager

HealthcareSource will change tax forms for us without cost, but we only get so many forms in our...

Mar 2021
||
(0)
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Manager

We developed processes and procedures based on what the solution could do for us. Then, v.11 came...

Mar 2021
||
(0)
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Manager

Our first year with the solution was really rough. We had to complain a lot before we got the...

Mar 2021
||
(0)
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Manager

HealthcareSource Talent Management is great because it manages all of our tasks in one area. The...

Mar 2021
||
(0)
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VP/Other Executive

We have had some changes to our contracts and accounts. Our contact person with the vendor needs to...

Mar 2021
||
(0)
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VP/Other Executive

We receive good responses from the vendor's people on the performance manager side when we are...

Mar 2021
||
(0)
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VP/Other Executive

HealthcareSource is adequate right now, but they really need to start making enhancements for some...

Mar 2021
||
(0)
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VP/Other Executive

The solution's talent acquisition side needs to be more current. When people go into the system to...

Mar 2021
||
(0)
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VP/Other Executive

The solution has lots of reporting options in the dashboard, and all of the vendor's analysts are...

Mar 2021
||
(0)
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VP/Other Executive

The solution is pretty easy to use. We are moving pretty fast, and we don't always get a chance to...

Mar 2021
||
(0)
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VP/Other Executive

A few times in the last few years, we have had some problems with the system's downtime. We have...

Mar 2021
||
(0)
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Analyst/Coordinator

The product will no longer be part of our long-term plans. It is being phased out. The vendor does...

Mar 2021
||
(0)
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Analyst/Coordinator

The vendor doesn’t nickel-and-dime as long as something isn’t difficult to accomplish, but once we...

Mar 2021
||
(0)
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Analyst/Coordinator

The system does what we purchased it to do, and it has served its purpose, but there are some things...

Mar 2021
||
(0)
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Analyst/Coordinator

NetLearning Management System could use some major improvements. From an end-user standpoint, we use...

Feb 2021
||
(0)
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Analyst/Coordinator

There are positives to NetLearning Management System. For instance, the vendor already has course...

Feb 2021
||
(0)
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Analyst/Coordinator

The executives at HealthcareSource do the best that they can. The vendor is going through some...

Feb 2021
||
(0)
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Analyst/Coordinator

HealthcareSource is very good with their product, and they are always improving it. They have a lot...

Feb 2021
||
(0)
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Analyst/Coordinator

We have been with HealthcareSource for a long time. We have really gotten to know their people. We...

Feb 2021
||
(0)
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Manager

HealthcareSource relies upon a third-party vendor for content, so we have to utilize a third-party...

Dec 2020
||
(0)
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Manager

The system isn't really user friendly. It requires a lot of clicks on the administrator side to...

Dec 2020
||
(0)
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Manager

If people were looking to move from a paper process to an electronic process as a first step,...

Dec 2020
||
(0)
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Director

HealthcareSource Talent Management is not part of our long-term plans. We are actually working on...

Oct 2020
||
(0)
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