Healthrise Go-Live Support Commentary
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Kaleb Harris
Research Director
KLAS Research Director - Kaleb Harris
 
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User Commentary

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VP/Other Executive

Operations

Some practices were very happy with Healthrise, and others wished the staff from Healthrise had more...

Jan 2024
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VP/Other Executive

Operations

The project was a pretty complex Epic implementation because of the variety of sizes of practices....

Jan 2024
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VP/Other Executive

Operations

It would have been helpful if there had been a bit more time to plan exactly who was going to go...

Jan 2024
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Director

Relationship

Healthrise's management has been very receptive and easy to work with. I work closely with them, and...

Jan 2024
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Director

Value

Healthrise’s consultants follow our travel policy, which has our costs of what we will pay. There is...

Jan 2024
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Director

Relationship, Operations

The folks that Healthrise provides for us are knowledgeable, but they sometimes aren't proactive or...

Jan 2024
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Director

Relationship, Operations

Our at-the-elbow support consultants have been very knowledgeable in the EHR product. Healthrise has...

Jan 2024
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VP/Other Executive

Relationship, Relationship

The firm’s knowledge base is good. They keep people on their bench until they are engaged for me....

Dec 2023
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VP/Other Executive

Relationship, Relationship, Services, Services

I would like to see Healthrise have more presence on the clinical side. The primary place I use them...

Dec 2023
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VP/Other Executive

Operations, Operations

Healthrise knew what they were doing. They immediately created a list of every location in our...

Dec 2023
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VP/Other Executive

Relationship, Relationship, Operations, Operations

We had a company doing at-the-elbow support that I was not at all impressed with, and my staff was...

Dec 2023
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VP/Other Executive

Relationship, Relationship, Operations, Operations

Healthrise knew what they were doing, and they helped our team. They were there at the elbow, and...

Dec 2023
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VP/Other Executive

Relationship, Relationship

Healthrise was flexible. They worked really well with our team. Sometimes consultants come in and...

Dec 2023
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CMIO

Relationship, Relationship, Value, Value

The firm consistently exceeds expectations. One of the key characteristics of Healthrise is their...

Dec 2023
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CMIO

Relationship, Relationship

Healthrise is a great partner, both for specific projects and strategic planning, and they work with...

Dec 2023
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CMIO

Relationship, Relationship

We keep very close track of tangible outcomes in terms of doing surveys about certain people from...

Dec 2023
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CMIO

Relationship, Relationship, Value, Value

I have recommended the firm on multiple occasions. If someone is looking for cost-effective value...

Dec 2023
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CMIO

Relationship, Relationship, Operations, Operations

I only have good things to say about Healthrise. During the project, they have the flexibility to...

Dec 2023
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VP/Other Executive

Relationship, Relationship

Healthrise employs folks with a broad knowledge of the pertinent subject matter. We can bring...

Nov 2023
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VP/Other Executive

Relationship, Relationship, Operations, Operations

It is extremely beneficial to have an organization we can partner with that offers end-to-end...

Nov 2023
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VP/Other Executive

Relationship, Relationship

It is hard to have folks come in from firms that don't have a history with our organization. On one...

Nov 2023
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Director

Relationship, Relationship, Operations, Operations

We hired HealthRise to help us implement our EMR. They had a team that came in and actually helped...

Jul 2023
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Director

Relationship, Relationship, Operations, Operations

The project management piece with HealthRise has been helping us stay on track and making sure we...

Jul 2023
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Director

Relationship, Relationship, Value, Value

For as much money as we are paying for the service, it needs to be primarily in person. I don't care...

Jul 2023
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Director

Relationship, Relationship

The firm has been helping us for years, and we feel like we have a good relationship. The firm is...

Jul 2023
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