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Healthrise Go-Live Support Commentary
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Subject Expert
Steve VanWagenen
Engagement Partner
KLAS Engagement Partner - Steve VanWagenen
 

Commentary Summary

Performance details

Comment Type Breakout

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Neutral
Negative
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User Commentary

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VP/Other Executive

Relationship

Healthrise is a partner, but not a strategic partner. If needed, we could find another firm that...

Unrated
Apr 2026

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VP/Other Executive

Relationship

We don’t ask Healthrise to do anything out of the ordinary. The resources show up, do their job, and...

Unrated
Apr 2026

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VP/Other Executive

Loyalty, Relationship

We’ve used Healthrise pretty consistently for a while. We’ve had other firms that have provided this...

Unrated
Apr 2026

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Director

Relationship, Operations

Healthrise is very easy to work with and easy to coordinate with. We have had several situations...

Unrated
Apr 2026

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Director

Operations

Healthrise does a really good job of setting the expectations of our outcomes for the staff that...

Unrated
Apr 2026

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Director

Loyalty, Relationship, Operations

We chose Healthrise because they have more experienced resources at the analyst and trainer levels...

Unrated
Apr 2026

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Operations

I don’t give Healthrise top marks for outcomes, but it was a really hard project. The goal we had...

Unrated
Mar 2026

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Relationship, Operations

Healthrise brought a level of expertise that we didn't really have access to, and the account...

Unrated
Mar 2026

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Relationship

We worked with several people from Healthrise, and there was maybe one person who didn't have a...

Unrated
Mar 2026

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VP/Other Executive

Loyalty, Operations

Healthrise was reliable, and they purposefully assigned resources to our go-lives who were already...

Unrated
Dec 2025

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VP/Other Executive

Relationship, Operations

Sometimes Healthrise asks about things they need to know beforehand, but there is a lot of...

Unrated
May 2025

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VP/Other Executive

Relationship, Operations, Services

Our contact from Healthrise is following up constantly to ask whether we are satisfied and to see...

Unrated
May 2025

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