HealthStream Learning Center
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Subject Expert
Niel Oscarson
Customer Insights Director
Commentary Summary
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User Commentary
When we put in a ticket, HealthStream's support people usually address it on the same day or the...
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HealthStream recently released a new platform, which is actually pretty cool.
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If HealthStream Learning Center is all I have to work with, the product is good enough, but if there...
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We get emails from HealthStream occasionally, and sometimes we can get to an account executive, so...
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HealthStream has severely disappointed us with their campaigns. There is no communication, and we...
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HealthStream claims they have CME courses and all other kinds of courses that can help our...
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I found out recently that clearing the browsing history may or may not help with the program....
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We transitioned to HealthStream Learning Center because it was a more cost-effective solution for...
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HealthStream tends to cater to a hospital audience. During COVID-19, they published a whole lot of...
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We used to be able to take HealthStream’s course and add in something, not a full-fledged eLearning...
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We use HealthStream's software for education, certification, and license tracking. It works great;...
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I don’t know whether I would purchase from HealthStream again. Whenever I did a vendor search to...
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HealthStream doesn't really discuss any functionality changes with us. We tend to find out about...
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HealthStream gives us updates by sending out copious emails. There may be one paragraph in a...
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I have had some direct interactions with the vendor, but it has been a while since those...
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In the past, there were some multistep processes for some things. Getting appointment times loaded...
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There is a big learning curve to the system. Of course, with any software system, there is a...
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HealthStream Learning Center is a good platform. I would probably buy it again. I am still learning...
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HealthStream could do a little better with certain navigation. When creating a class, the user has...
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HealthStream provides extensive help. When we push the help button, there are a lot of tabs, and we...
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The product stays on top of current healthcare issues for training in service education....
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It is relatively easy to implement the product and to tell employees to use it. is very hands on and...
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HealthStream tries to improve things. They are trying to meet more of our needs.
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HealthStream could update some of their canned training. We use that training for education. Some of...
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When we try to do things with our third-party vendor, things get difficult. I can't say that that is...
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With HealthStream's system, I can track my education. I can also produce education for others.
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HealthStream wanted us to upgrade the system, and they wanted to charge us a lot of money for that...
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Doing the training falls on us. And that process is not as good as it could be. I am sure that...
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I really like that the vendor has improved their dashboard. It is easier to read, and it makes...
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I have never had an issue with anything that HealthStream has done. As far as upgrades go, the...
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Ongoing training and development are critical to our team. Whenever we have had to call...
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HealthStream has made some really good upgrades to the solution's dashboard. Those upgrades have...
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The solution's ease of use depends on who the end user is. If I am accessing the system for myself,...
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HealthStream's phone support people have always been very easy to talk to. They are quick to answer...
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About 23 days out of the month, HealthStream Learning Center works well. It is reliable. I use SCORM...
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The solution spits out what I can throw at it. I really like that. Everything that I had acquired...
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The only time I use HealthStream's support is when I have to combine transcripts. I wish I could...
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It would be very useful to give administrators detailed instructions for classes on how to develop...
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With the one time the vendor made changes, we never really had any issues. We get warnings every so...
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There is a lack of access, and there are issues with access at certain times of the month. If I...
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My experience with HealthStream has been painful. Everyone seems to have gotten the message that if...
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The largest challenge that we have with HealthStream is giving access to nonemployed, independent...
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Our organization may be trying to prevent security breaches, but if people want to access the...
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Directionally, HealthStream isn't going in the right direction. I am flying blind regarding the service....
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HealthStream Learning Center is not part of our long-term plans. Our organization is going to a...
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HealthStream came to our facility and trained us. We also sent people to an in-depth training.
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We just use HealthStream Learning Center for education and learning. The product does exactly what...
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HealthStream Learning Center is a great repository so that we can pull reports to validate that...
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I know HealthStream has come up with new technology, and it is up to us to purchase it, of course. I...
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With HealthStream, we go through several channels in order to get our problems solved, and a...
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I recently had a situation where I did recommend HealthStream Learning Center to someone. Once...
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