HealthStream Learning Center Comments

 

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Current Time Inside Cache Tag Helper: 10/1/2020 4:37:06 PM and Model.EvProductId = 56650

Commentary Summary

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User Commentary

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Director

Functionality and Upgrades

One thing I wish were different on HealthStream Learning Center is how we assign skills. There is a...

May 2020
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Manager

Functionality and Upgrades

The only trouble that I have with HealthStream Learning Center is that it doesn't work well with...

Apr 2020
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Analyst/Coordinator

ROI / Cost (care and feeding)

The system is really big. The problem is there are so many different parts to buy. That is kind of...

Dec 2019
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Analyst/Coordinator

Functionality and Upgrades

It is generally hard to learn how to use the tool. There is interoperability, but the vendor has...

Dec 2019
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Manager

Functionality and Upgrades

Sometimes the yearly updates can be a little bit cumbersome. I would like to see more options for...

Nov 2019
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Manager

Service and Support

HealthStream has really good salespeople, and they talk up a lot of things, but then those things...

Nov 2019
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Manager

Sales and Contracting

HealthStream Learning Center doesn't work as promoted. HealthStream makes the system sound like it...

Nov 2019
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Manager

Service and Support

HealthStream tends to do things and then tell us what happened after the fact instead of being proactive....

Nov 2019
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Manager

Functionality and Upgrades

We love the HealthStream product, so we are going to keep that as our learning management tool, but...

Oct 2019
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Manager

Functionality and Upgrades

We really like that there is content in HealthStream Learning Center. The system is not just a place...

Oct 2019
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CPO/CHRO

Interfacing and Integration

HealthStream cobbles things together. They don’t have interoperative functionality. We can’t look...

Oct 2019
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CPO/CHRO

Functionality and Upgrades

HealthStream has pretty good analytics. We can look and see how long the billing process takes or...

Oct 2019
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CPO/CHRO

Implementation and Training

HealthStream’s implementation process is pretty straightforward and easy.

Oct 2019
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Director

Relationship

There hasn't been ongoing training. There are some individuals from HealthStream that send out email...

Oct 2019
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Director

Interfacing and Integration

We haven't integrated the HealthStream system with anything because integration is costly and...

Oct 2019
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Director

Functionality and Upgrades

We specifically chose HealthStream's product because it has access to the Laerdal Medical smart...

Oct 2019
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Director

Service and Support

I don't know why HealthStream has a call center when they just put everyone on hold. We are put on...

Oct 2019
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Director

Functionality and Upgrades

When we have a new physician, we have to classify that person in the system. It would be nice if we...

Oct 2019
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Director

ROI / Cost (care and feeding)

HealthStream wants to nickel-and-dime us. When we ask for integration or other things, they put a...

Oct 2019
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Director

Other Observations & Comments

When we signed a contract with HealthStream, they provided many seats for training. I liked that....

Oct 2019
 Helpful

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Analyst/Coordinator

Service and Support

HealthStream is very good to work with. They are in the middle of upgrading to the newest version of...

Oct 2019
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Analyst/Coordinator

ROI / Cost (care and feeding)

HealthStream's product is a little on the pricey side. Other products on the market are cheaper, but...

Oct 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

HealthStream's product has a lot of prepackaged learning modules in their library that are very...

Oct 2019
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Analyst/Coordinator

Functionality and Upgrades

There is some room for improvement in the way that we build groups within the system. Right now, the...

Oct 2019
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Analyst/Coordinator

Implementation and Training

HealthStream has been with us since we went live and will be with us until we are comfortable with...

Oct 2019
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Director

Relationship

We are in the process of switching to a different vendor because our experience with HealthStream...

Jul 2019
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Director

Service and Support

HealthStream does not keep all of their promises. For a while, we submitted a number of enhancement...

Jul 2019
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Director

Functionality and Upgrades

A while back, HealthStream pushed out something called MyTeam. Without respect to what modules...

Jul 2019
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Director

Service and Support

The one clinical person who is specifically paired with us is great about trying to help us...

Jul 2019
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Director

Functionality and Upgrades

HealthStream has a footprint within the healthcare sector, and they have a large aggregate of...

Jul 2019
 Helpful

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Director

Other Observations & Comments

How HealthStream charges us is a blend of nickel-and-diming us and not. HealthStream charges us for...

Jul 2019
 Helpful

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Director

Functionality and Upgrades

HealthStream sold us the system, but when we got into the system, the actual features and...

Jul 2019
 Helpful

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Director

Implementation and Training

I would probably not buy HealthStream Learning Center again because it does not seem to have a lot...

Jul 2019
 Helpful

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Director

Relationship

Admittedly, some of the issues that we have had with HealthStream Learning Center have been due to...

Jul 2019
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Director

Functionality and Upgrades

End users are able to easily get into the system and take courses. However, the catalog feature is...

Jul 2019
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Director

Functionality and Upgrades

HealthStream Learning Center's canned reports are less than sufficient. HealthStream offers a...

Jul 2019
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Director

Functionality and Upgrades

HealthStream Learning Center doesn't offer a lot of ways for managers to check on employees. Users...

Jul 2019
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Director

Relationship

HealthStream is more likely to tell us what the system cannot do than tell us what the system can...

Jul 2019
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Director

Functionality and Upgrades

Typically, we are able to upload things. But in terms of nondata feeds, the way that the content has...

Jul 2019
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Director

Interfacing and Integration

HealthStream Learning Center is not very good at exporting things. I literally cannot think of a...

Jul 2019
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Manager

Other Observations & Comments

I predict that we will stay satisfied with HealthStream's tool. My only complaint is that I wish...

May 2019
 Helpful

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Manager

Other Observations & Comments

We mostly use HealthStream Learning Center for training, learning, and development. We have a set of...

May 2019
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Manager

Functionality and Upgrades

We would buy HealthStream Learning Center again because it has really defined functionality. An LIS...

May 2019
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Manager

Sales and Contracting

HealthStream does keep their promises, and HealthStream's tool is pretty straightforward. We don't...

May 2019
 Helpful

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Manager

Functionality and Upgrades

Overall, the product's quality is great. Nobody is perfect, but HealthStream is pretty consistent....

May 2019
 Helpful

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Manager

Functionality and Upgrades

HealthStream doesn't reach out to us, except at contract-renewal time. HealthStream really has...

May 2019
 Helpful

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Manager

Implementation and Training

HealthStream Learning Center is very easy to use. I like the system, and I would 100% recommend the...

May 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

The user experience is pretty easy. The product is intuitive. Users can navigate easily through...

Mar 2019
 Helpful

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Analyst/Coordinator

Relationship

I am altogether dissatisfied with HealthStream. They have promised something that they can’t...

Mar 2019
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Analyst/Coordinator

Relationship

HealthStream overpromises and underdelivers, and the reports are really difficult to access.

Mar 2019
 Helpful

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Analyst/Coordinator

Sales and Contracting

HealthStream doesn’t have really great tools. We have been sitting on some reports that we requested...

Mar 2019
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Manager

Technology

As far as technology goes, HealthStream could probably be more up to date. We would like new...

May 2018
 Helpful

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Manager

Service and Support

HealthStream's people are pretty reliable and provide active help. When we send a ticket or an...

May 2018
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Director

Functionality and Upgrades

I would like HealthStream to improve on their overall training administration and on the system's...

May 2018
 Helpful

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Director

Functionality and Upgrades

In general, HealthStream Learning Center covers the basics well. HealthStream put a lot of work into...

May 2018
 Helpful

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Director

Future Outlook

We are not satisfied with the HealthStream system, and we will be moving away from it in the future....

May 2018
 Helpful

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Director

Interfacing and Integration

The HealthStream system doesn't integrate with our talent management solution. Having that...

May 2018
 Helpful

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Director

Functionality and Upgrades

The system works well for us. We have not built any interfaces for it. We do all our tracking and...

Jan 2018
 Helpful

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Director

Interfacing and Integration

HealthStream is good at what they do, but one downside is that the system doesn’t integrate with...

Jan 2018
 Helpful

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Director

Functionality and Upgrades

We haven’t used the support for a lot of things. Nobody in our organization has been upset about...

Jan 2018
 Helpful

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Director

Functionality and Upgrades

HealthStream's products are relatively easy to use. They have an online catalog connected right with...

Oct 2017
 Helpful

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Director

Functionality and Upgrades

As a user, I have a difficult time with the search function. I don't know where to find certain...

Oct 2017
 Helpful

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