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HealthStream Learning Center
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Subject Expert
Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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User Commentary

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VP/Other Executive

Operations, Product

I have never had any end-user issues with the system. I have used the system myself in the past, and...

Apr 2023
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(0)
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VP/Other Executive

Operations, Product

If we don't have an informatics person who has the creativity or ability to maximize certain...

Apr 2023
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(0)
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VP/Other Executive

Operations, Product

The solution is very robust, but I think that we need to be able to modify it so that it can be more...

Apr 2023
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(0)
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VP/Other Executive

Operations

HealthStream Learning Center isn't a one-stop solution. We still have to have classroom sessions and...

Apr 2023
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(0)
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Director

Product

What HealthStream does well is let us customize things within their platform. We can create our own...

Apr 2023
||
(0)
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Director

Product

We would like HealthStream to have an interface that actually matches up with their scheduling...

Apr 2023
||
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Director

Operations

The vendor's training is easy to use and is visually dynamic. The major flaw is that it is mostly...

Mar 2023
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Director

Product

I consider HealthStream to be the leader in learning management and healthcare-related regulatory content....

Mar 2023
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(0)
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Director

Operations, Product

We have found a lot of glitchiness in terms of mobile device use, and I think that that is an...

Mar 2023
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Director

Relationship, Product

HealthStream is a huge entity, and it is sometimes difficult to find the needle in the haystack of...

Mar 2023
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Director

Culture, Relationship

We really have to hold HealthStream to their promises and keep following up with them, but...

Mar 2023
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(0)
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Director

Relationship

When we encounter technical issues and have to contact HealthStream's customer support team, I often...

Mar 2023
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CPO/CHRO

Product

HealthStream Learning Center doesn’t integrate. The integration we want would tell us whether...

Mar 2023
||
(0)
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CPO/CHRO

Operations, Product

I would not buy HealthStream Learning Center again. The product seems cumbersome and not really...

Mar 2023
||
(0)
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Manager

Product

HealthStream's system is good for what we use it for. It isn't always easy to get reports out of the...

Jan 2023
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(0)
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Manager

Value

We would use the system again as an LMS. However, I don't know what costs would be involved in that....

Jan 2023
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(0)
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Manager

Operations, Product

HealthStream's system is pretty easy to use, but it has a goofy look and feel.

Jan 2023
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(0)
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Manager

Relationship

I don't see a lot of communication from HealthStream.

Jan 2023
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(0)
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VP/Other Executive

Product

The product continues to be okay but not great. The product has gotten somewhat better. But I am not...

Oct 2022
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(0)
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Director

Product

Even with its limitations, I would recommend the system. We have been able to work with it.

Sep 2022
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(0)
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Director

Operations, Product

Our administrators have a hard time with certain functions in the system. There are a lot of things...

Sep 2022
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Director

Value

About 50% of our traffic happens during the last week of the month, but the system's servers aren't...

Sep 2022
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(0)
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Manager

Relationship

Other vendors are proactive in terms of keeping us updated about things that will affect us. I don’t...

Sep 2022
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(0)
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Manager

Operations, Product

I like the product. I have challenges with getting new administrators or new content owners up to...

Sep 2022
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(0)
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CIO

Relationship

I have other vendors whose executives reach out and talk to us about advice, but HealthStream...

Aug 2022
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(0)
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CIO

Product, Value

The product has gotten better over the years. Before, the product had very outdated information, and...

Aug 2022
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(0)
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CIO

Culture, Value

As we grow as an organization, HealthStream's system continues to add an additional cost to add more...

Aug 2022
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Analyst/Coordinator

Product

Occasionally, when someone finishes our course, the course doesn’t update with a completed mark....

Jul 2022
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(0)
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Analyst/Coordinator

Product

One of the main issues we see is that sometimes the program doesn’t resume a course where we left...

Jul 2022
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(0)
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Analyst/Coordinator

Culture, Product

We would like to see more of a definition or description of what a course is before we start it...

Jul 2022
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(0)
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Analyst/Coordinator

Relationship, Product

I like that we have our account within the program so we can see what we have done and what we still...

Jul 2022
||
(0)
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