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HealthStream Learning Center
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Tanya Egbert
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KLAS Research Director - Tanya Egbert
 
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User Commentary

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VP/Other Executive

My experience with HealthStream has been painful. Everyone seems to have gotten the message that if...

Aug 2021
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VP/Other Executive

The largest challenge that we have with HealthStream is giving access to nonemployed, independent...

Aug 2021
||
(0)
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VP/Other Executive

Our organization may be trying to prevent security breaches, but if people want to access the...

Aug 2021
||
(0)
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VP/Other Executive

Directionally, HealthStream isn't going in the right direction. I am flying blind regarding the service....

Aug 2021
||
(0)
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Manager

HealthStream Learning Center is not part of our long-term plans. Our organization is going to a...

Jun 2021
||
(0)
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Manager

HealthStream came to our facility and trained us. We also sent people to an in-depth training.

Jun 2021
||
(0)
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Manager

We just use HealthStream Learning Center for education and learning. The product does exactly what...

Jun 2021
||
(0)
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Director

HealthStream Learning Center is a great repository so that we can pull reports to validate that...

Jun 2021
||
(0)
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Director

I know HealthStream has come up with new technology, and it is up to us to purchase it, of course. I...

Jun 2021
||
(0)
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Director

With HealthStream, we go through several channels in order to get our problems solved, and a...

Jun 2021
||
(0)
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Director

I recently had a situation where I did recommend HealthStream Learning Center to someone. Once...

Jun 2021
||
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Analyst/Coordinator

HealthStream Learning Center is our computer-based learning program, so we use it throughout the...

May 2021
||
(0)
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Analyst/Coordinator

We have used HealthStream Learning Center for a long time. For the most part, HealthStream Learning...

May 2021
||
(0)
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Analyst/Coordinator

The only problem that we have seen in HealthStream Learning Center is that we had to take a test at...

May 2021
||
(0)
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Analyst/Coordinator

HealthStream keeps up with their promises. I am not sure about any new products or things coming...

May 2021
||
(0)
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Manager

HealthStream Learning Center is really up to date. It is current. All the modules get updated. We...

May 2021
||
(0)
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Director

The system offers a lot of functionality that I don’t use. HealthStream talked to me quite...

May 2021
||
(0)
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Director

Our EHR had some challenges, and that really messed up our learning management system and the way we...

May 2021
||
(0)
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Director

In the afternoon, HealthStream Learning Center is extremely slow. The pages advance slowly when we...

May 2021
||
(0)
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Director

We have bits and pieces of different systems, so managers have to log in several different times and...

May 2021
||
(0)
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Director

As soon as I submit something, I get a response, and I usually get a resolution within 24–48 hours....

May 2021
||
(0)
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Director

Our users are used to the system; it is all they have ever known. So we don’t really have user...

May 2021
||
(0)
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Director

There has been a change at HealthStream. HealthStream initially wanted to monopolize the market, so...

May 2021
||
(0)
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Director

HealthStream's system works with just a few people that run the product in our organization, but it...

Apr 2021
||
(0)
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Director

We are going to replace HealthStream's system with another product. We were looking for something to...

Apr 2021
||
(0)
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CPO/CHRO

We had looked at changing away from HealthStream Learning Center, but we determined that it would be...

Mar 2021
||
(0)
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CPO/CHRO

I haven't seen very much change in HealthStream's technology for a long time. The vendor needs to...

Mar 2021
||
(0)
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CIO

There are a lot of manual processes when we are doing integration with HealthStream.

Feb 2021
||
(0)
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CIO

We have an account representative with HealthStream, but that person is not an executive. The...

Feb 2021
||
(0)
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Director

The HealthStream system doesn't offer a whole lot of training, but what is available is okay. For...

Jan 2021
||
(0)
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Director

I like that HealthStream Learning Center is easy to use. It is simple for the end users as well. The...

Jan 2021
||
(0)
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Director

The only improvement I can think of that HealthStream could make to the product would be to update...

Jan 2021
||
(0)
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Director

I honestly haven't used the vendor support. I haven't really had any problems.

Jan 2021
||
(0)
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Director

HealthStream's implementation was good. HealthStream Learning Center is a good product, and it is...

Nov 2020
||
(0)
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Director

Our organization would buy HealthStream Learning Center again, or else we would have gotten rid of...

Nov 2020
||
(0)
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Director

HealthStream's system seems pretty straightforward and easy, and we get good training out of the...

Nov 2020
||
(0)
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Director

HealthStream has been proactive because I have seen the product improve over the years.

Nov 2020
||
(0)
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Manager

We use the product a lot because we are moving away from paper to electronic functionality. The...

Nov 2020
||
(0)
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Manager

For regular employees, training in the product is relatively quick. But for managers or executives,...

Nov 2020
||
(0)
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Manager

The modules that HealthStream is providing us are very current and up to date. When COVID-19 began,...

Nov 2020
||
(0)
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Manager

HealthStream is more reactive. As soon as we send them an issue or question, they respond, but they...

Nov 2020
||
(0)
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Manager

I would tell colleagues that the system is really good. I would say that the system is very user...

Nov 2020
||
(0)
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Manager

When we reach out to HealthStream, a lot of times we are asking about some functionality that we had...

Nov 2020
||
(0)
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Manager

We haven't had a webinar recently from HealthStream, but I know that there have been a lot of...

Nov 2020
||
(0)
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Manager

HealthStream Learning Center is pretty user friendly. Whenever we are looking for something, we can...

Nov 2020
||
(0)
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Analyst/Coordinator

Our issue with HealthStream is their support model. We have tried to implement a couple of add-on...

Nov 2020
||
(0)
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Analyst/Coordinator

The product is pretty easy for the end user, but HealthStream charges us when we want extra...

Nov 2020
||
(0)
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