Drug Diversion Analytics Commentary
Filtered view: All

Subject Expert
Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Director

Loyalty, Product

The system is very close to meeting everything we need it to. HelioMetrics has some things coming...

Feb 2026
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Value

HelioMetrics's charges are pretty transparent. Those charges are very clear and easy to understand.

Feb 2026
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

HelioMetrics' training was very good, and the vendor has had weekly calls. I am the primary user of...

Feb 2026
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Drug Diversion Analytics is really good at calling out unit-level compliance statistics or values....

Feb 2026
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Part of my process is to resolve discrepancies. Out of the box, the system's discrepancy dashboard...

Feb 2026
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

We aren’t very satisfied with HelioMetrics. We are looking at other vendors. Drug Diversion...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

Drug Diversion Analytics is very hard to use. Anytime I have to teach anyone how to use it, it is...

Aug 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

We want to prevent diversion, and I just see that the Drug Diversion Analytics system is giving a...

Aug 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The vendor is really interested in other technologies we use and anything else they can integrate...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Relationship, Value

The vendor has been adaptable. We had a complete software change, and they didn't charge us for...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Product

The data is accurate. The system is just super easy to use, and there is just a lot of information...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

As our organization grows and adopts new hospitals and systems, HelioMetrics quickly puts our data...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The way HelioMetrics names stuff is just very consistent with what I would name reports and where I...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

HelioMetrics has a dashboard where we can actually see our own data coming in. I can log in and just...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I assume HelioMetrics is a smaller team. We can easily connect with their higher-ups.

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

I would highlight the comprehensive data sets that the vendor includes, the accuracy of the data,...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The vendor has an entire compliance dashboard. As a diversion investigator, I often decipher whether...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The vendor responds to any requests that we have for customizable reports or assistance with the...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

HelioMetrics is really good at training on the software and providing support. They first do a...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Value

I have seen a decrease in time and the need to spend so much time on investigation, so basically,...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

HelioMetrics fulfills promises around customer support. They have pretty solid customer support....

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

For Drug Diversion Analytics, there are limitations partially between our EMR and the...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

With HelioMetrics, if I'm doing an investigation on somebody and if I'm struggling to find what is...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Drug Diversion Analytics has really nice visuals, so if we are presenting it to somebody, we are not...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Value

Drug Diversion Analytics is easy to monitor. From a metric standpoint, we are looking to decrease...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

By using Drug Diversion Analytics, we have seen a decreased amount of time required to monitor...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



​