Drug Diversion Analytics Commentary
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Subject Expert
Jackson Tate
Engagement Partner
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User Commentary
Product, Value
I like the system's ongoing functionality. If a user had to review all of the systems that are...
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Loyalty, Product
Our most recent project with HelioMetrics has been good. Someday, someone will come up with a...
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Relationship
HelioMetrics is always willing to reach out and help us through things. We have been very satisfied...
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Loyalty, Product
The system is very close to meeting everything we need it to. HelioMetrics has some things coming...
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Culture, Value
HelioMetrics's charges are pretty transparent. Those charges are very clear and easy to understand.
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Operations
HelioMetrics' training was very good, and the vendor has had weekly calls. I am the primary user of...
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Product
Drug Diversion Analytics is really good at calling out unit-level compliance statistics or values....
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Product
Part of my process is to resolve discrepancies. Out of the box, the system's discrepancy dashboard...
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Loyalty, Product
We aren’t very satisfied with HelioMetrics. We are looking at other vendors. Drug Diversion...
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Operations, Product
Drug Diversion Analytics is very hard to use. Anytime I have to teach anyone how to use it, it is...
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Product, Value
We want to prevent diversion, and I just see that the Drug Diversion Analytics system is giving a...
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Relationship
The vendor is really interested in other technologies we use and anything else they can integrate...
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Culture, Relationship, Value
The vendor has been adaptable. We had a complete software change, and they didn't charge us for...
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Operations, Product
The data is accurate. The system is just super easy to use, and there is just a lot of information...
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Product
As our organization grows and adopts new hospitals and systems, HelioMetrics quickly puts our data...
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Product
The way HelioMetrics names stuff is just very consistent with what I would name reports and where I...
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Relationship, Product
HelioMetrics has a dashboard where we can actually see our own data coming in. I can log in and just...
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Relationship
I assume HelioMetrics is a smaller team. We can easily connect with their higher-ups.
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Relationship, Product
I would highlight the comprehensive data sets that the vendor includes, the accuracy of the data,...
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Product
The vendor has an entire compliance dashboard. As a diversion investigator, I often decipher whether...
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Relationship
The vendor responds to any requests that we have for customizable reports or assistance with the...
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Operations
HelioMetrics is really good at training on the software and providing support. They first do a...
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Product, Value
I have seen a decrease in time and the need to spend so much time on investigation, so basically,...
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Commentary Summary
Comment Type Breakout