Drug Diversion Analytics
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Jackson Tate
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KLAS Research Director - Jackson Tate
 
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User Commentary

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Analyst/Coordinator

HelioMetrics' system is reporting based and shows what happened in an overall or general sense. So...

Apr 2022
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Manager

The vendor has been able to accommodate anything that I have asked for. The support people that we...

Apr 2022
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Manager

The biggest change is that doing the depth of work with HelioMetrics' system takes a fraction of the...

Apr 2022
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Manager

When I send reports out or look at somebody, I am much more confident in what I am sending now. I am...

Apr 2022
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Manager

The visuals are really nice. I have busy nurse directors, and they don't want to see a whole bunch...

Apr 2022
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Manager

Things are going really well. We are continuing to use the software. We have hit our stride with...

Apr 2022
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Manager

The vendor has some grouping options based on drug class, so if somebody is diverting, they might...

Apr 2022
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Manager

We have to run the system on a wide-stream monitor. The vendor's visualizations don't adjust for...

Apr 2022
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Manager

HelioMetrics' pattern recognition is good, and that is such a hard thing to do. The vendor does a...

Apr 2022
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Manager

The integration of paychecks or our time-clock software is massively valuable. When we compare the...

Apr 2022
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Director

When we ask a vendor whether a product can perform a certain function and the vendor says yes,...

Mar 2022
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Director

In getting Drug Diversion Analytics, we were looking for more integration with our EHR. HelioMetrics...

Mar 2022
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Director

The product has holes in it, but that is not completely in the vendor’s control. Vendors make...

Mar 2022
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Director

HelioMetrics had a flat fee for everything once we decided what we wanted. They didn't tell us that...

Nov 2021
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Director

We had significant issues with data flowing to the system from our automated dispensing cabinet and...

Nov 2021
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Director

The product is supposed to export information to an Excel sheet or a CSV. However, that doesn't work...

Nov 2021
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Director

In the past, we had some issues with support tickets for HelioMetrics. HelioMetrics wanted us to...

Nov 2021
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Director

The first outcome that we got from the product was the ability to look at floating staff members....

Nov 2021
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Director

Drug Diversion Analytics wouldn't integrate with one of our solutions, even though the vendor...

Nov 2021
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Director

It would be really helpful to have a report in the system that shows X, Y, and Z. HelioMetrics has...

Nov 2021
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Director

We chose HelioMetrics' system because it gives more information than other systems do. The software...

Nov 2021
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Director

HelioMetrics' system is very easy to use. There is a huge amount of information that is put together...

Nov 2021
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Director

HelioMetrics’ support is excellent. We have regular calls with the client engagement director. They...

Nov 2021
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Manager

One outcome we have seen from HelioMetrics is the proactive diversion detection capabilities. We can...

Nov 2021
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Manager

The system has increased our organizational awareness of the importance of diversion. We all had...

Nov 2021
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Manager

We are more proactive than reactive about surveillance since we got HelioMetrics’ system. If...

Nov 2021
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Manager

We had regular meetings in the beginning. As we have become more comfortable with the system and...

Nov 2021
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Manager

The interface for Drug Diversion Analytics is a little burdensome. We have to take reports and...

Nov 2021
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Manager

The system has definitely met our needs. Our contact is great and very responsive. There will always...

Nov 2021
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Manager

HelioMetrics has some good comparative reporting. I like to use a report that compares units and...

Nov 2021
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Director

I find the solution very complex, and it doesn't give me the reports I am really looking for. The...

Nov 2021
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Director

The vendor doesn’t keep their promises. Everything is in process, and that is not always the best....

Nov 2021
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Director

The system improves practice for nursing and the ability for nurses to see that they are documenting...

Nov 2021
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Manager

I can't say enough about HelioMetrics' support staff. They have been very helpful in teaching me how...

Sep 2021
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Manager

HelioMetrics' implementation took a little bit of time, and we were very slow in getting started....

Sep 2021
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Manager

HelioMetrics sent us through regular training in the beginning, but what gives them a high score is...

Sep 2021
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Manager

I would tell others that Drug Diversion Analytics is a great product. There is a learning curve to...

Sep 2021
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Manager

We have had issues with data flowing over in the product sometimes, and I don't know whether that is...

Sep 2021
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Manager

We used to do drug diversion monitoring manually. We would have to get in our charting system and...

Sep 2021
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Manager

The product has helped us identify sloppy practices, mainly by nurses. An example of something the...

Sep 2021
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