Drug Diversion Analytics Commentary
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Jackson Tate
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User Commentary

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Manager

Relationship, Value

I do think that HelioMetrics avoids charging for everything. I really like their customer service...

Apr 2024
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Manager

Operations

The only thing that HelioMetrics could improve would be the implementation phases. I know that there...

Apr 2024
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Manager

Product

HelioMetrics’s product aggregates data, so we can see when medications are pulled, when they are...

Mar 2024
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Manager

Relationship, Product

Typically, we use the product to target instances where there is an employee, usually a nurse, who...

Mar 2024
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Manager

Relationship

When I have questions and I'm doing an investigation, if I don't see what is going on or if I feel...

Mar 2024
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Manager

Product

The HelioMetrics solution is web based, so the upgrades happen in the background. We haven't had any...

Mar 2024
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Manager

Operations

We haven't done any training with HelioMetrics for quite a while, but I am not worried because of...

Mar 2024
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Manager

Relationship

When I reach out to the vendor, I get somebody I'm familiar with and who is familiar with our...

Mar 2024
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Manager

Product

I don't have any problems with what the expectation was with HelioMetrics when we got started. I...

Mar 2024
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Manager

Product

HelioMetrics has done really well. We see small updates and stuff in the background, and I haven't...

Mar 2024
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Manager

Product

The only things that we have trouble tracking are PCAs and continuous infusions inside the...

Mar 2024
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Manager

Product

A weakness in the system would be tracking the volumes administered so that we can verify that the...

Mar 2024
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Manager

Product, Value

The tangible impacts of the HelioMetrics system are a little harder to delineate. Obviously, looking...

Mar 2024
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Director

Loyalty

We are going to be looking at alternatives to see what else is on the market and whether anything...

Feb 2024
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Director

Loyalty, Relationship

HelioMetrics is quite a small company and maybe doesn't have the resources to solve things promptly....

Feb 2024
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Director

Product, Value

The outcomes we have had in terms of finding diversion with the Drug Diversion Analytics platform...

Feb 2024
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Director

Product

What I would share with someone who is looking at Drug Diversion Analytics is that it is a more...

Feb 2024
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Director

Product, Value

Drug Diversion Analytics is the most comprehensive system, and we are very satisfied with it. It...

Feb 2024
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Director

Relationship

HelioMetrics is very responsive and customer service oriented. We have a HelioMetrics representative...

Feb 2024
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Director

Loyalty, Relationship

I would tell other sites that unless they have had a similar solution before, Drug Diversion...

Feb 2024
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Director

Product

We have caught diversions and performance issues using Drug Diversion Analytics. That doesn't mean...

Feb 2024
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Director

Product

Drug Diversion Analytics isn't the easiest system to navigate. That has been a consistent issue. It...

Aug 2023
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Director

Loyalty

If we were to do everything over again, I would look carefully at Drug Diversion Analytics and other...

Aug 2023
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Director

Product

Drug Diversion Analytics has gotten better. It is quite a comprehensive system, and it does a good...

Aug 2023
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Director

Loyalty, Product

We have internal policies that we try to keep up with, and we look at a specific number of people...

Aug 2023
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