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Drug Diversion Analytics Commentary
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Subject Expert
Jackson Tate
Engagement Partner
KLAS Engagement Partner - Jackson Tate
 

Commentary Summary

Performance details

Comment Type Breakout

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User Commentary

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Director

HelioMetrics' training program was very robust, though we haven't taken advantage of it. When it...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

I don't think Drug Diversion Analytics' capabilities are great. I would not recommend the solution....

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Director

The solution hasn't been effective at helping identify drug diversion activity. It covers us. And,...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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Director

Although HelioMetrics catered to us to a tremendous level, their solution was difficult to work...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Manager

I like the system's ongoing functionality. If a user had to review all of the systems that are...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

 or  to see details.

Manager

Our most recent project with HelioMetrics has been good. Someday, someone will come up with a...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Manager

HelioMetrics is always willing to reach out and help us through things. We have been very satisfied...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

The system is very close to meeting everything we need it to. HelioMetrics has some things coming...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Director

HelioMetrics's charges are pretty transparent. Those charges are very clear and easy to understand.

Comment Tone Positive
Pillars Culture, Value
Evaluation Unrated

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Director

HelioMetrics' training was very good, and the vendor has had weekly calls. I am the primary user of...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

Drug Diversion Analytics is really good at calling out unit-level compliance statistics or values....

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

Part of my process is to resolve discrepancies. Out of the box, the system's discrepancy dashboard...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

We aren’t very satisfied with HelioMetrics. We are looking at other vendors. Drug Diversion...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

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