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Drug Diversion Analytics Commentary
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Jackson Tate
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Director

Product

Drug Diversion Analytics isn't the easiest system to navigate. That has been a consistent issue. It...

Aug 2023
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Director

Loyalty

If we were to do everything over again, I would look carefully at Drug Diversion Analytics and other...

Aug 2023
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Director

Product

Drug Diversion Analytics has gotten better. It is quite a comprehensive system, and it does a good...

Aug 2023
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Director

Loyalty, Product

We have internal policies that we try to keep up with, and we look at a specific number of people...

Aug 2023
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Manager

Product, Value

Drug Diversion Analytics has helped us better our practices, identify sloppy practices, and identify...

Apr 2023
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Manager

Relationship, Operations

HelioMetrics' support staff members are great. They are very good at answering questions and doing...

Apr 2023
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Manager

Product

My main wish list item would be for me to be able to place my own comments in Drug Diversion...

Apr 2023
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Manager

Product, Product

Sometimes there are so many dashboards and things we can do that the solution gets cluttered, but I...

Apr 2023
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Manager

Relationship, Relationship

The thing that I like about HelioMetrics is that if I send an email or have a question, they get...

Apr 2023
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Manager

Relationship, Relationship

The whole idea with HelioMetrics is to proactively find people who are diverting so we can get help...

Apr 2023
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Manager

Product, Product, Value, Value

Thanks to Drug Diversion Analytics, we have been able to identify several diverters, and that has...

Apr 2023
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Manager

Product, Product

The product’s information is comprehensive, but it can be very tedious to access. It was so...

Apr 2023
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Manager

Product, Product

The software application takes users within a certain nurse’s station that would take care of...

Apr 2023
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Manager

Relationship, Relationship, Operations, Operations, Product, Product

One of the main feeds for the product is through our dispensing cabinets, which we recently changed....

Apr 2023
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Manager

Relationship, Product

We love the product. It has helped us to elevate our diversion surveillance program to the next...

Apr 2023
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Manager

Product

We do not have a fully active directory across all our systems, but I don't know whether that is...

Apr 2023
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Manager

Relationship, Product

In the past, we struggled with HelioMetrics lacking a true process for QA and QC. In the last month...

Apr 2023
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Manager

Relationship

HelioMetrics is a small company in the grand scheme of diversion surveillance software programs, but...

Apr 2023
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Manager

Loyalty

We plan to stay with HelioMetrics for the foreseeable future. We are looking to add enhancements to...

Apr 2023
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Manager

Relationship, Operations

If I were talking to a peer about HelioMetrics, I would say their product is really customizable,...

Mar 2023
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Manager

Product

There might be some things outside of drug diversion that I could foresee Drug Diversion Analytics...

Mar 2023
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Manager

Loyalty, Product

I vetted a lot of software systems multiple times, and when we finally pulled the trigger on...

Mar 2023
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Manager

Product, Value

The HelioMetrics system has been able to identify standout behaviors that possibly lead to diversion...

Feb 2023
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Manager

Relationship

HelioMetrics' strengths are their willingness to take on new initiatives and create new dashboards...

Feb 2023
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Manager

Product

Artificial intelligence is a very interesting concept, and the HelioMetrics product is a...

Feb 2023
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Manager

Operations

HelioMetrics should have education resources available and ready to go. I am not looking for...

Feb 2023
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Director

Loyalty

When we signed a contract with HelioMetrics, they were a leader in the drug diversion monitoring...

Feb 2023
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Director

Product

A lot of new companies use artificial intelligence and machine learning, so when they show us...

Feb 2023
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Director

Operations, Product

The product doesn't specifically tell us what we should look at. We have to go looking for things....

Feb 2023
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Manager

Product

I am not impressed with HelioMetrics' product. It is essentially a data visualization platform like...

Feb 2023
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Manager

Relationship, Product

HelioMetrics could improve by adding guidance, highlighting the most likely diverters, and helping...

Feb 2023
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Related Articles
Article
KLAS article icon
New Possibilities in Drug Diversion Monitoring
22 July 22    |   Jackson Tate and Jennifer Hickenlooper
Though the COVID-19 pandemic has been a major focus for the past few years, drug diversion is still a pressing problem for healthcare organizations. This can potentially involve lawsuits, federal fine



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