HTC Global Payer IT Services Commentary
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Subject Expert
Trent Davis
Research Director
Commentary Summary
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User Commentary
Services, Value
We haven't really used HTC Global Services strategically because we tend to go with larger partners....
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Relationship
The account team has always been good. The firm has quality people who will come to the table and be...
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Services
We have been scaling back and have other vendors in place, and HTC Global Services sometimes has...
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Relationship
HTC Global Services is a good vendor and treats us like an important customer. They make us feel...
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Relationship, Operations
HTC Global Services goes the extra mile to help us. In the initial phase of our project, we saw some...
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Loyalty
The key driver and primary reason we went ahead with HTC Global Services over the other firms we...
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Loyalty, Relationship, Services
We want HTC Global Services to explore and expand into other areas, like clinical operations. Right...
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Relationship, Services
HTC Global Services is a good strategic fit for our organization, and we like what they have brought...
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Loyalty, Relationship
We are extremely happy with the firm and the support that we get. One of our deciding factors to go...
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Relationship
Our relationship with the firm is young, so it isn’t as strong as our relationships with other firms...
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Value
We have seen a lot of tangible outcomes from the firm. Though our cloud journey is still a work in...
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Loyalty, Relationship
One of the things that differentiates HTC Global Services is their customer centricity. They are in...
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Loyalty, Relationship, Services
In terms of their PMO capability, HTC Global Services is excellent. We didn't have a lot of...
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Relationship
HTC Global Services is extremely good, and we are extremely happy with them. We got all the support...
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Relationship
Our relationship with HTC Global Services is still pretty young, but within these few years, they...
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Loyalty, Relationship
One thing that differentiates HTC Global Services from the competition is their customer centricity...
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Relationship
From an advocacy landscape perspective, we had a strong interaction and collaboration with Epic. We...
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Loyalty
We went with HTC Global Services because of the value propositions they bring in. I don't have a...
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Relationship
One way HTC Global Services stood out was their customer centricity and their responsiveness in...
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Relationship
Overall, HTC Global Services' staff has been good to work with, and their senior-level people have...
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Relationship, Operations
The staff that we have dealt with so far at HTC Global Services has been a little on the junior...
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Relationship
We haven’t found a huge strategic advantage in HTC Global Services’ insights or guidance on a lot of...
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Relationship
We haven’t found that HTC Global Services has been severely lacking insights or guidance. The firm...
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