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User Commentary
CareTech Solutions really avoids charging us for every little thing. That is amazing. In situations...
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CareTech iDoc Archive is not easy to learn. There are a lot of clicks, and the system doesn’t flow....
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CareTech Solutions’ training could be improved with new training documents or videos for new...
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We definitely have good support from CareTech Solutions. I don’t know that we do much proactively....
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CareTech iDoc Archive is so good. I don't want to transition to another product, but since our...
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CareTech Solutions is proactive. If they see something, such as a text or email, not going through,...
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CareTech iDoc Archive is a quality product for accuracy and reporting. We can do a lot of things in...
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CareTech Solutions takes any suggestions we give for the next upgrade into consideration, and 99% of...
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CareTech Solutions is fabulous. Their customer support is second to none. I don't have one bad thing...
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The fax updating system is very good, and the system analysis is helpful where we can see what is...
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I would like to thank CareTech Solutions for meeting every challenge I have ever had and for always...
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Every time we got new software, CareTech Solutions would work with us to connect with the other...
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Caretech iDoc Archive feels outdated. It doesn't have the same feel that newer, web-based technology...
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Without a doubt, CareTech Solutions does not nickel-and-dime us. CareTech Solutions is a wonderful...
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Our experience with Caretech iDoc Archive has been very positive. The transition was pretty much...
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CareTech Solutions’ support has been excellent. The vendor has always responded quickly to anything...
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Caretech iDoc Archive has been very good for us in terms of getting deficiencies done and things...
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There is some clunkiness to the key edit function in Caretech iDoc Archive. It meets our needs but...
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I haven’t heard any complaints about the product. I like Caretech iDoc Archive. It is a powerful...
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CareTech Solutions did a good job when they put the product in initially, and the solution is good....
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In the past, we didn’t hear what CareTech Solutions was doing or where they were going with the...
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We primarily use Caretech iDoc Archive for HIM record storage. But we are moving all of that over to...
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The solution is very expensive and pricey. We haven't seen many charges for it unless we have...
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The vendor's customer support people are great. They are pretty responsive and knowledgeable. We...
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We don't get much communication from the vendor. The product just works. I would like the vendor to...
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I am able to talk to one of the vendor's executives. I can go up the chain if I need to. I have...
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CareTech Solutions doesn't do training. We do our own training. The vendor gave us some initial...
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The solution does exactly what we need it to. We are getting exactly what we paid for.
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The solution hasn't changed much in all the years that we have had it. It still looks the same, and...
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Caretech iDoc Archive does a great job of interfacing with other solutions. It integrates with our...
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