Filters
HMG IT Planning and Assessment Commentary
Filtered view: All
Subject Expert
Mitch Morris
Engagement Partner
If you don't have a login, getting started is easy.
User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Huntzinger Group is a strategic partner and is continuing to serve our organization in that...
We're a pretty fast-paced, progressive organization. That isn't to say that Huntzinger Group is not,...
Huntzinger Group’s staffing wasn't perfect, but when it didn't meet needs, the firm adjusted....
Huntzinger Group is always engaged. They have a pulse on things, and they manage them well. If...
A lot of times in this industry, we're looking at cost versus deliverables. Huntzinger Group...
Huntzinger Group was a really excellent partner. They listened very diligently, provided...
Commentary Summary
Comment Type Breakout