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Huron Business Solutions Implementation Services Comments
Filtered view: All
Subject Expert
Commentary Summary
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User Commentary
VP/Other Executive
People and Knowledge
Huron’s people change out more frequently than I would like them to. When we get into an engagement,...
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VP/Other Executive
Win/Loss - Why they were selected (by current clients)
I have worked with vendors who I might pejoratively refer to as body shops. There are times when...
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VP/Other Executive
Project Results
Huron consistently hits the high expectations that we have come to have of them. I have been working...
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VP/Other Executive
Tools and Methodology
Huron has partnered with us by learning how our organization works and what kinds of resources and...
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VP/Other Executive
Relationship
Huron’s executives check in with us very frequently. A higher-level person will come in and ask...
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VP/Other Executive
ROI and Cost
I have never felt like I needed to make sure Huron wasn’t overbilling me. They are doing exactly the...
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VP/Other Executive
People and Knowledge
When we talk with Huron about the best ways of accomplishing a particular thing, they are very...
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VP/Other Executive
Future Outlook
I am very pleased with Huron. They are experts in their field and are capable of getting the work we...
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VP/Other Executive
Sales and Contracting
Huron is expensive. Organizations working with Huron need to know the cost up front and be sure they...
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VP/Other Executive
Project Results
Our implementation with Huron helped us achieve efficiencies and unification of data structures as...
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VP/Other Executive
ROI and Cost
Huron managed our budget pretty well. They didn’t nickel-and-dime use, and I think we got our...
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VP/Other Executive
Relationship
For the most part, Huron exceeded our expectations. There is always one thing or another that we...
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VP/Other Executive
Tools and Methodology
I have to say that Huron did a good job throughout the COVID-19 crisis. We really didn't skip a...
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VP/Other Executive
Relationship
We didn't really need strategic thinking from Huron. The only thing I would have liked to have seen...
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VP/Other Executive
Relationship
We have used Huron for other engagements and have chosen them again when we have had a need. They...
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VP/Other Executive
People and Knowledge
Huron has a pretty deep bench in terms of talent to bring to bear in a project. Whether we need...
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VP/Other Executive
Relationship
Toward the end of our engagement, there were some rifts that were probably related to some economic...
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VP/Other Executive
People and Knowledge
The vendor provided really good people. We had customer representatives that met frequently and had...
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VP/Other Executive
ROI and Cost
I would rather pay less for the vendor than we did. The projects were very expensive, but in terms...
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VP/Other Executive
People and Knowledge
All of those on the vendor's implementation team were really strong except for one person. We could...
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CIO
People and Knowledge
We actually brought Huron into the project after it started. We had used another vendor's services...
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CIO
Tools and Methodology
Huron's change management abilities are strong, but they may be a foible of the implementation. I...
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CIO
Tools and Methodology
Just like all politics are local, all change is local. When an organization is deploying a product...
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CIO
Tools and Methodology
One of the first big sets of deliverables that Huron helped us achieve was the creation of a...
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CIO
ROI and Cost
Our Huron relationship started with a standard consulting framework. There were billable expenses...
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VP/Other Executive
Relationship
We had a lot of past experience with the vendor for different projects and cost-saving initiatives,...
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VP/Other Executive
People and Knowledge
We had a lot of reference calls with other vendors, and we just found that there was a lot of...
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VP/Other Executive
Tools and Methodology
The system we were setting up required an implementation partner. We didn't want to just turn on the...
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CIO
Relationship
Huron's executive involvement landed right where I wanted it. They checked in with me every couple...
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CIO
People and Knowledge
Huron hires quality people and promotes the best to associate manager, senior manager, and then...
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CIO
People and Knowledge
The strongest pieces of the relationship are the partnership and leadership skills that Huron brings...
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CIO
Tools and Methodology
Huron could improve the way they think about the outcomes of their work, not in terms of the end of...
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Manager
Project Results
Huron certainly met and consistently exceeded all my expectations. They engaged our people very...
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Manager
People and Knowledge
Huron partnered effectively with their peers across the project team. The partner had a great...
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Manager
ROI and Cost
We didn’t build a ROI for the project, but our return on what we asked of Huron was excellent. In...
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Director
Project Results
I would definitely recommend Huron to a friend for help with an implementation. We actually added...
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Director
Relationship
Huron has a deep bullpen. That is a big strength. When I ask Huron for something big, they can do...
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Director
Tools and Methodology
Huron has the experience of working with different groups. We are a smaller hospital system. I came...
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Director
Tools and Methodology
If Huron did more to try to understand the project from the beginning, that would be an improvement....
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Director
Tools and Methodology
There was a point when we had a disagreement on training, so Huron went back to the drawing board...
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Manager
Relationship
We had counterparts from Huron in every aspect of the implementation. They held our hands through...
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Manager
People and Knowledge
Huron is definitely accessible. I call our project lead all the time, day and night. That person...
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Manager
Project Results
I definitely needed people from Huron who understood both sides of the modules and how modules...
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Manager
Tools and Methodology
Huron came in and had a perception that we understood some things, but we absolutely did not. They...
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Manager
Tools and Methodology
While Huron did very little of the actual training, they did help us build significant portions of...
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Manager
People and Knowledge
We didn’t ask Huron for a lot in terms of strategic ability. I did engage a couple of their partners...
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Manager
Tools and Methodology
The vendor could have been a little more proactive with some of the questions that I asked them.
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Manager
People and Knowledge
Huron has experts who are experts up to a point, and it is hard to know what is beyond that point. I...
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Manager
Other Observations
Huron had people working from home, and they came as soon as they could. So I cannot fault them for...
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Director
Other Observations
Our main objective with Huron was transformation and automation; our focus wasn't on ROI and...
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Director
Project Results
Huron did a great job of bringing expertise to the table and helping us think about the best ways to...
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CFO
ROI and Cost
Huron tracks their hours continually. Huron is more than happy to have five people on a call and...
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CFO
People and Knowledge
The gap was truly with the knowledge of the system and the ability to understand the system. The...
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CFO
Other Observations
We changed consultants. Some of that was at our request. We had to request to change almost all of...
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