Huron Healthcare Management Consulting Commentary
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Subject Expert
Mike Smith
VP of Engagement
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User Commentary
Relationship, Operations
The firm has been very supportive in providing tools and resources that we can use, even when we are...
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Relationship, Operations
The firm’s driving of expected outcomes is really dependent upon the organizational drive for...
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Relationship, Services, Value
Huron is very easy to work with and very accessible. The liaison that we have with Huron has been...
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Relationship, Operations
The firm listens to us, and they evolve according to what their clients want. They also have a...
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Relationship, Value
Huron certainly met and exceeded their goals. We have tangible outcomes with Huron. We have seen...
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Relationship, Services
The revenue cycle was more consistent with staffing. With many consulting firms, there is turnover....
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Loyalty, Relationship
We don’t have another project for Huron right now, but I would work with them again. We have a lot...
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Relationship, Operations
Huron told us that they were very well-versed in a specific vendor, but when they asked us for a...
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Relationship
Huron isn’t telling us anything that our own IT team hasn’t been saying for many years. Our leaders...
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Operations
The deliverables of what Huron found for opportunities were very actionable. The firm found us...
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Relationship, Operations
Huron is leading us through some of our projects as an embedded group. They are supposed to be the...
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Loyalty, Relationship
We considered other firms, but I liked Huron because they had worked with our team previously. I...
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Relationship, Operations
To be successful with Huron, people need to keep in mind that a consultative project is not just...
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Services, Value
We have seen increased revenue, operational improvement, and patient satisfaction as it relates to...
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Relationship
Our account leader from Huron has been great; I talk to them regularly. I have not had any issues...
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Relationship, Operations
It took us a while to get to a model that worked for us with Huron because their original approach...
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Relationship, Operations
Huron is really good at identifying the strengths and opportunities of the leaders themselves. They...
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Relationship, Services, Value
The overall experience with Huron has been very positive. It has been a partnership between the...
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Relationship, Operations, Value
Considering that we paid for the platform we are implementing and then paid for Huron to implement...
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Relationship, Services, Value
Huron anticipated some of our needs and how we needed to use the system they were supporting. We...
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Value
Huron does not necessarily avoid charging us for everything. Their charges are certainly too high....
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Operations
We ran into some issues between our data team and the firm's team that slowed down the project. When...
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Relationship
Huron is extremely knowledgeable. They really do a great job of explaining things in ways that...
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Operations
Huron takes their time with training. They often say that their goal is to get us to...
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Relationship, Operations
We had a project manager who was fantastic and really kept everything on schedule, but they were...
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Relationship, Operations
Huron really understood what we were trying to do when it came to goal alignment and clarity of...
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Relationship, Operations
Huron is an industry leader. Our project involved a complex topic that required a lot of...
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Operations
Huron did a good job of balancing in-person versus virtual work. They kept the expense of travel...
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Relationship, Operations
I was hoping that Huron would be able to bring in-depth knowledge from other similar projects that...
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Loyalty
We did not consider firms other than Huron because we had an ongoing engagement with Huron for other...
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Relationship, Operations
We have had some instances where some of the Huron consultants have been very experienced, and then...
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Loyalty, Operations
We looked at another firm. We chose Huron for a combination of project economics and comfort level...
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Relationship
Huron’s executive involvement is good. We did have a change in our overall project management...
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Relationship
We have set up a pretty strong partnership with Huron, especially on the HR side with those...
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Relationship, Services
Huron was proactive. They were accountable. They showed up and helped us achieve what we wanted and...
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Relationship, Services
It is always a bit of a challenge to have consultants in the house, but Huron's people were strong...
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Value
The benefits we achieved were improved leadership capability and decreased length of stay. There...
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Relationship
Huron demonstrated that they had our long-term interests at heart by listening; changing goals and...
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Operations
I didn't hire the firm, but I worked with them on a couple of different projects, mostly around ED...
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Loyalty, Relationship, Operations
We went with Huron because we had the sense that they would personalize things for us. I like the...
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Relationship
We would like more face time and more on-site interactions as opposed to virtual ones with Huron....
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Relationship, Operations
Huron needs to add relevant content as new research or patient experience techniques and tricks come...
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Value
What Huron charged was what we agreed upon. I think the price is too high. However, there weren’t...
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Relationship, Operations
Huron has helped us navigate some complex priorities that we have going on, and they brought...
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Relationship, Operations
Our expected outcomes with Huron were to improve our leadership ability to effectively lead the...
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Loyalty, Relationship
We renewed things with Huron because we already had an established relationship with them. We are...
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Commentary Summary
Comment Type Breakout