Huron Healthcare Management Consulting Commentary
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Subject Expert
Warren Whitford
VP of Engagement
Commentary Summary
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User Commentary
Relationship, Operations
Huron really understood what we were trying to do when it came to goal alignment and clarity of...
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Relationship, Operations
Huron is an industry leader. Our project involved a complex topic that required a lot of...
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Operations
Huron did a good job of balancing in-person versus virtual work. They kept the expense of travel...
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Relationship, Operations
I was hoping that Huron would be able to bring in-depth knowledge from other similar projects that...
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Loyalty
We did not consider firms other than Huron because we had an ongoing engagement with Huron for other...
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Relationship, Operations
We have had some instances where some of the Huron consultants have been very experienced, and then...
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Loyalty, Operations
We looked at another firm. We chose Huron for a combination of project economics and comfort level...
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Relationship
Huron’s executive involvement is good. We did have a change in our overall project management...
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Relationship
We have set up a pretty strong partnership with Huron, especially on the HR side with those...
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Relationship, Services
Huron was proactive. They were accountable. They showed up and helped us achieve what we wanted and...
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Relationship, Services
It is always a bit of a challenge to have consultants in the house, but Huron's people were strong...
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Value
The benefits we achieved were improved leadership capability and decreased length of stay. There...
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Relationship
Huron demonstrated that they had our long-term interests at heart by listening; changing goals and...
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Operations
I didn't hire the firm, but I worked with them on a couple of different projects, mostly around ED...
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Loyalty, Relationship, Operations
We went with Huron because we had the sense that they would personalize things for us. I like the...
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Relationship
We would like more face time and more on-site interactions as opposed to virtual ones with Huron....
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Relationship, Operations
Huron needs to add relevant content as new research or patient experience techniques and tricks come...
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Value
What Huron charged was what we agreed upon. I think the price is too high. However, there weren’t...
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Relationship, Operations
Huron has helped us navigate some complex priorities that we have going on, and they brought...
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Relationship, Operations
Our expected outcomes with Huron were to improve our leadership ability to effectively lead the...
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Loyalty, Relationship
We renewed things with Huron because we already had an established relationship with them. We are...
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Operations
Scope creep was inevitable. Huron was very savvy at defining the scope but they fully knew what...
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Operations
Huron placed resources where they would be effective. We felt the firm placed the resources in the...
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Operations
One reason I loved Huron was that we wanted to pivot to another area of opportunity in the hospital,...
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Operations, Services
The firm was great. We had a lot of activity that had to happen, and the firm helped set the...
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Relationship
The firm's executives were great. They had physician leaders who were part of our team. The firm was...
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Operations, Services, Value
The firm set us up to show financial gains over time with their model. They shared all the ways they...
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Operations, Value
The firm is very smart in that they have a little skin in the game. So they always have either a...
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Loyalty, Value
Huron put together a great story at the beginning about what they could achieve and what they could...
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Operations, Services, Value
With Huron, we 100% got our money's worth. They were the best consultancy I ever worked with. What...
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Services
We had one consultant who sometimes just didn't feel connected, but overall, the firm was great. I...
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Loyalty, Operations, Services
We picked Huron because they were far superior in all ways, including in the delivery. What they...
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Relationship
We have had a long-term engagement with Huron, and they have been very proactive and reactive to...
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Loyalty, Operations
We went with Huron because of their knowledge of the healthcare space and because they were subject...
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Relationship, Services
Huron was very experienced, and they knew what they were doing. Their knowledge base and their...
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Relationship, Services
The person we have from Huron goes above and beyond to support our needs for our type of facility...
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Relationship, Operations
We have had patient access improvement consultants before, and that kind of ties into financials,...
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Relationship, Services
We had negotiated a cap with the firm after the deal had been done, but we exceeded our...
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Operations
The firm exceeded expectations for the entire project itself. There was a savings target or...
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Value
The firm's deliverables have been 100% actionable. We have realized our financial opportunity with...
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Relationship, Operations
Our partnership with the firm is strong because of their continued focus and because they reach out....
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Relationship
We have used Huron for some other consulting in IT as well. We consistently got good information...
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Operations
A lot of our satisfaction was just Huron knowing where sticking points were during the...
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Relationship, Operations
The firm got us the results that we needed. We exceeded our goals. Huron moved quickly. They...
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Relationship, Services
Huron was aligned better with our values and with what we were looking to achieve through this...
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Relationship, Value
We had a ton of missed opportunities where we weren't making cash goals, so we partnered with Huron...
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Relationship, Operations, Value
Huron met our expectations, and sometimes they exceeded our expectations. They were really good to...
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Relationship, Operations, Services
Huron's partnership really worked well. So anytime we needed to pivot anything or recalibrate our...
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Relationship, Operations
If someone were looking into Huron, I would recommend they use an independent, chief transformation...
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Loyalty, Operations, Value
We ultimately went with Huron just because we felt like they were a better fit for us overall, and...
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Relationship, Services
We had productive interactions with the firm, and the people we engaged with at the C-suite level...
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Relationship, Services
Huron hears us as a customer. We asked them to partner with us on something that is not a normal...
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Services
With Huron, our providers and clinicians have been able to get that historical data brought into the...
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Relationship
I have been very impressed with the people over our engagement. They bring on true experts with very...
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Operations, Services
There were some things that Huron missed, and there was an indirect spend. Huron was way off, and I...
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Value
I can’t argue with the results we have achieved with Huron. We have certainly decreased our costs...
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Relationship
The person that we primarily work with is not a decision-maker, so they had to go to the...
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Relationship
Huron's service is different than it was in the past. Previously, they told us what we needed to do...
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Loyalty, Relationship, Operations
I would probably say no to buying Huron’s services again because Huron wasn't able to provide...
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Relationship
The partnership was good. The people were good. We had a positive camaraderie while working on the...
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Operations
We didn't have to replace any Huron consultants, but the firm did. They switched people and...
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Relationship, Value
My likelihood of recommending Huron definitely depends on the organization. I would tell someone to...
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Operations, Services
Huron didn't have a direct role in actually driving the outcomes. Huron got us started. They did the...
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Operations
Huron did well with a certain assessment and did well on vetting certain things. I'm just overall...
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Operations, Value
I worked with the same two people throughout our time with Huron, and I would hire them personally...
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Relationship
We have had a relationship with Huron for a long time. They started as Studer Group, and then Huron...
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Relationship, Operations
Huron was very experienced. They brought consultants in who had a specific background in our desired...
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Value
We don't use Huron for everything that they have. We would if we needed them, but we also use other...
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Relationship
Huron has exceeded our expectations by creating a foundational framework for both patient and...
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Loyalty, Relationship
Huron was the best for well over a decade. But they have competition in the market now that they did...
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Relationship
Huron has really good executive involvement. Huron takes the time to create relationships within our...
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Relationship, Value
Huron does a good job. Also, the charges are not unfair, and there is always room for negotiation. I...
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